Newly purchased car needs engine rebuild
I just purchased this 2011 Chevy Equinox. I am making my second car payment tomorrow. Two days after buying the car, the check engine light came on. I went to an auto parts store and they plugged in a gadget and told me two parts were needed. I drove the car back to the used dealership the next day. I sat there for almost 5 hours while they ran out to get the parts and fix it.
All was well for a little over a month. It started making rattling noises as I drove to my daughter’s house, and the as I turned into her development it completely died. I was able to put it into park and restart it. But now the terror of the accident that made me need this new car came right back. I got to my daughter’s and we called the dealership. They couldn’t get anyone to come get it til the next day. They had my car for 5 days and never called me. I called them and the guy said that they couldn’t find anything wrong with it and they couldn’t recreate the stalling. Then he said that they had transferred the car to the new car dealership down the road (without notifying me). He said “this way it’ll all be covered under the warranty,”. HE KNOWS THERES SOMETHING BIG WRONG AND HE DOESN'T WANT TO EAT THE COST.
THE 4th of July fell in the middle of the week so I waited to call to see what’s going on.
I was right. The car needs all new pistons and rods. They have to take the whole engine apart. After explaining that I’d just purchased this car, and the lack of communication I’ve had since it broke down on June 26th…he has very kind and promised to keep me in the loop.
He called me back later in the day. He said that they had most of the parts that they needed and the rest were readily available. That’s a relief. But we’re still waiting to see if the warranty will cover it. He’s going to call me back on Monday.
My real question is….what happens if the warranty doesn’t cover it. With the extra warranty added into the price, the car cost me $11,900 and I’ve only made two payments. There isn’t a lemon law in PA for used cars but there is something similar. Do I need to get a lawyer or is there someway to get this used car place to take the car and give me my money back?
All was well for a little over a month. It started making rattling noises as I drove to my daughter’s house, and the as I turned into her development it completely died. I was able to put it into park and restart it. But now the terror of the accident that made me need this new car came right back. I got to my daughter’s and we called the dealership. They couldn’t get anyone to come get it til the next day. They had my car for 5 days and never called me. I called them and the guy said that they couldn’t find anything wrong with it and they couldn’t recreate the stalling. Then he said that they had transferred the car to the new car dealership down the road (without notifying me). He said “this way it’ll all be covered under the warranty,”. HE KNOWS THERES SOMETHING BIG WRONG AND HE DOESN'T WANT TO EAT THE COST.
THE 4th of July fell in the middle of the week so I waited to call to see what’s going on.
I was right. The car needs all new pistons and rods. They have to take the whole engine apart. After explaining that I’d just purchased this car, and the lack of communication I’ve had since it broke down on June 26th…he has very kind and promised to keep me in the loop.
He called me back later in the day. He said that they had most of the parts that they needed and the rest were readily available. That’s a relief. But we’re still waiting to see if the warranty will cover it. He’s going to call me back on Monday.
My real question is….what happens if the warranty doesn’t cover it. With the extra warranty added into the price, the car cost me $11,900 and I’ve only made two payments. There isn’t a lemon law in PA for used cars but there is something similar. Do I need to get a lawyer or is there someway to get this used car place to take the car and give me my money back?
0