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Chrysler Pacifica Oil Problems

dcgnlmgdcgnlmg Posts: 14
We bought a 2005 Pacifica Touring Edition in December 2006. We noticed that the oil had to be consantly refilled. I took it to one dealership and they told me that it is natural for cars to burn oil. Then we took it to a different dealership and they did an oil consumption test. After 800 miles the oil went from the max line to the min. line. Talk about BAD! I took the car back this morning and just got called for them to tell me they don't know what is wrong with the car. They called Chrysler and they are closed for the day! UGH...
Has anyone else had this problem? It is not normal for a car to burn oil like this. There are no leaks, the spark plugs don't have oil on them and there is no visible smoke coming from the tailpipe. Can anyone give any suggestions?


  • qbrozenqbrozen Posts: 22,682
    it sometimes happens. My mom had the same problem with her Trooper. Did the oil consumption test a few times and finally got isuzu to replace the engine.

    '17 F150 Crew 2.7; '67 Coronet R/T; '14 Town&Country Limited; '09 LR2 HSE. 44-car history and counting!

  • gjwiresgjwires Posts: 1
    I have the same problem with my 2005 Pacifica Touring Edition purchased in January 2006. My dealer said the same thing. What did Chrystler say?
  • dcgnlmgdcgnlmg Posts: 14
    Thanks for the post. My car is still at the dealership. I called again today for an update and they have not started work on it yet. They got the car last Monday. When the tech first called Chrysler the first person told him that oil burning was normal. The tech guy actually disagreed with him. They called a few more times and got ahold of someone else who said something about injectors, but not fuel related, it's something in the engine and there have been a few documented cases reported.
    When I talked to them today, my service rep. said that the tech did not feel right with Chryslers opinion on the problem. I don't know if I am getting jerked around or not. Luckily I bought the extended warranty because I am at 41K. It took a few trips to the dealership to get someone to actually take a look at the problem and take is seriously, but I didn't let up.
    Have you pursued it? If so, what have you been told?
  • afauserafauser Posts: 1
    I have a 2005 limited with the same problem that I just recently noticed in the last 6 months. Unfortunately I'm overseas with it and don't have a dealership in the area. If they figure out the problem please post their findings. Hopefully its not an engine replacement as stated in earlier replies. Thanks!
  • dcgnlmgdcgnlmg Posts: 14
    I am sorry to hear that! I will put up a post as soon I find out what is wrong with my car.
  • qbrozenqbrozen Posts: 22,682
    Luckily I bought the extended warranty because I am at 41K.

    The '05s came with a 70k mile powertrain warranty. So you would have been covered regardless.

    '17 F150 Crew 2.7; '67 Coronet R/T; '14 Town&Country Limited; '09 LR2 HSE. 44-car history and counting!

  • carcodecarcode Posts: 1
    I have an oil problem with a 2005 Pacifica as well. I burned over 2 quarts in 4000 miles and the dealer said it was OK. I am about to take it back in and it's continuing to burn at that rate. Interested to see any additional comments.
  • qbrozenqbrozen Posts: 22,682
    1 quart every 2k miles is DEFINITELY not OK!

    '17 F150 Crew 2.7; '67 Coronet R/T; '14 Town&Country Limited; '09 LR2 HSE. 44-car history and counting!

  • dcgnlmgdcgnlmg Posts: 14
    One dealership told me that 1 qt. every 1000 miles was acceptable. I disagree. I took the car to an actual Chrysler dealership and they finally told me that 1 qt. in 800 miles (5 qt. every 4000 Miles) was not okay, which is what my car is burning. When they called Chrysler last week, the first person they talked to said that was okay. Thankfully the dealership disagreed and kept calling until someone answered that had half a clue. My engine is torn apart and the mech. is still going part by part trying to find a problem. The problem is, he is not seeing any reason for the oil consumption. UGH. I will post when I know more, but you find anything out, please let me know because the guys here are stumped.
  • dcgnlmgdcgnlmg Posts: 14
    I just talked to the dealership and they told me that the mech. found a problem with the valve stem covers on the injection system. They were loose and allowing oil to pass by. I will get the car back today and do the oil consumption test again, but they said the problem should be fixed.
  • dcgnlmgdcgnlmg Posts: 14
    I am sorry to have to say this, but the valve covers were not the problem in my car. They tore the engine apart and the mechanic could not find any other problems besides the covers, so he fixed that and put the engine back together. I have driven 800 miles (again) and I am already down to the minimum line on my oil dip stick. This is SO frustrating! Does anyone have any other ideas?
  • joegto69joegto69 Posts: 1
    Well, I came here to see if anyone else was having the same problems as I. Here is my case in a nutshell:

    I purchased a 2006 pacifica in Nov. '05. I was thrilled with it at first, no problems to speak of. At 9000 miles, I took the car on a long weekend vacation to Mystic, CT. While driving up I-95, the cluster went blank, and I lost power. I immediately tried to get over to the right, but it was hard with no power steering. As i was turning the wheel to the right, the power and cluster came back by itself, and getting the power steering back, I over compensated the steering, and did a 180 in front of a semi with my wife, and my 2 boys ages 10 & 5 in the car.

    When I got the car to the side of the road, I hear a loud tapping from the valves, so I check the oil and see there is nothing on the dipstick. It was only 2000 miles since my last oil change. I put in 3 and 1/2 quarts, and continued on my trip. Getting back home, I called the dealer, and brought it in, they couldn't find anything. so, I say ok, B.S. but i'll keep an eye on it. (BTW- I'm a mechanic)

    In the next 1000 miles when it was due for an oil change, it was almost 2 quarts low. Once again I brought it back, and once again they found nothing. 1500 miles after that, It's 3 quarts low again, I bring it in, and make a scene in the Dealership. They take the car again, and call me the next day to tell me the motor was bad, and needed rings and valves. DUH, Ya THINK???? The problem with these cars are: 1- the catylitic converters get so hot, they don't get a chance to blow smoke out the tailpipe, and 2, they have problems with their computers that don't make their dummy lights come on. It's a TSB, not an official recall yet.

    So, they re-build my motor, and take 2-1/2 weeks doing so. I get it back, and a week later the car is shuddering when it shifts. Off to the dealer again. I tell them I think the transmission is having a day, sure enough, they call me and tell me the Torque Converter is bad. After 3 more days, I get it back. 2 Weeks passed, and yesterday I go to my father in laws with the family for fathers day. On the way there, the car is dying slugging up hills. With the a/c on, it's even worse. So now the car is in the dealership again. What a piece of junk! Anyone else reading this should not buy a chrysler, as now that Daimler split the scene, it's only going to get worse! BTW- I checked my car for codes constantly, and not one ever came up! :sick: :lemon:
  • We also have an 05 Limited Pacific (24k miles) that is burning oil fast and furious. I just had the oil changed a few weeks ago and it is already a half quart low. Any suggestions or solutions?? thanks
  • kkodalkkodal Posts: 34
    what does the dealer say about it?are they not concern about the vehicle burning that much oil?i mean you only have 24 k on it they should rebuild the engine if they have to,to fix the problem.
  • blufz1blufz1 Posts: 2,045
    I think I would stuff that Lemmon back down thier throats. Glad no one was hurt in your spin out.
  • On the phone they said that burning 1 quart of oil per 1000 miles is acceptable per Chrylser..............I about fell off my chair. We took it in this week 700 miles after an oil change and it was 3/4 of a quart low. They topped it off and said to bring it back in a 1000 miles.
  • keniadollkeniadoll Posts: 1
    I just recently purchased an 05' pacifica with 18k miles, now it has 24k and is consuming the oil like crazy. I took it to the dealership and they told me the same thing (1/4 oil p/every 1k miles) which I think is absolutely ridiculous for a car this new. I called the manufactures and they said that they rely on what the dealership determined in regards to this. I am extremely upset about this and now reading this from all of you is even worse. I am open to any suggestions if anyone got a different response other than its normal. :mad:
  • I am beginning to think they had a bad run of a particular engine part(s) in those 05's. I spoke to a friend who owns an independent garage and he was astonished with that type of oil consumption. Bottom line it is not normal for a car to burn that much oil and Chrysler does not want to admit it. I am going to do the dealerships 1000 mile test to see how much it is burning and see what they say. If no resolution is proposed I will raise a holy stink, but until then I am going to sit tight. Did they offer to top the oil off and do the 1000 mile test?
  • dcgnlmgdcgnlmg Posts: 14
    I am in the same situation you are in. In fact, I just got a letter today from Chrysler telling me the same thing. I am burning way too much oil also, but they are not willing to do anything about it. At this point I am going to finish the oil consumption test that I am doing now and if it is still bad, which it will be since I am still checking my oil levels, I will see what Chrysler says (again). If I am not happy, I am considering legal action. Sorry that I do not have better news, but before you get too frustrated, have the dealership check the valve seals. That is a common problem on the Pacifica's and it should help some.
  • salamansalaman Posts: 3
    All manufacturers claim 1 qt per 2000 miles is normal. So legal action is not an option. I eliminated most of the problems by switching to Firestone for oil changes. They use a semi synthetic oil which does not burn up as easy. I can always find a coupon for $16.99 oil change with tire rotation online or on back of grocery register receipts.
  • Thanks for the suggestion and I will try that after Chrysler gives me their final decision. They actually said 1 qt per 1000 miles was normal...... This is my second Pacifica and before that I had a Durango and before that I had a Grand Cherokee and none of them burned more that 1/2 qt per 3-4,000 miles.
  • qbrozenqbrozen Posts: 22,682
    hmmm... well... ummm.. how can I say this. I've said it around these forums before...

    OK. Someone close to me had an issue with a car of his. It was burning alot of oil. Manufacturer said it was within specs. They said it has to burn X quarts in X miles. Obviously, in order to measure this, you have to get the oil measured at the dealership, drive X miles, then go back for a remeasure. This person went through this process and *ahem* made sure the required amount of oil was used by the car.

    '17 F150 Crew 2.7; '67 Coronet R/T; '14 Town&Country Limited; '09 LR2 HSE. 44-car history and counting!

  • kkodalkkodal Posts: 34
    way to cover up ;)
    nothing is wrong with cheating like that... :)
    the dealers should stand behind their products instead of giving excuses to fix it.good lesson will be taught to those dealers who push their customers to go that route and make sure they pay attention to the problem..
    kudo's to your friend :)
  • qbrozenqbrozen Posts: 22,682

    I agree, of course. Not that I advocate such actions on a car burning a quarter of a quart every 3k miles. I believe the particular vehicle in question had to burn a quart every 1500 miles, if I'm not mistaken, and that is just ridiculous, IMHO. I mean, not only is the car experiencing serious blow-by, but it is just adding more pollution to the atmosphere! I think I'd be surprised if a car burning that much oil could even pass state emissions inspection. Heck, I have 2 cars right now that are running great and burn NO oil and they both failed.

    '17 F150 Crew 2.7; '67 Coronet R/T; '14 Town&Country Limited; '09 LR2 HSE. 44-car history and counting!

  • dcgnlmgdcgnlmg Posts: 14
    I just had my last oil consumption test done at I burned a quart of oil in 796 miles!!! I wrote another letter to Chrysler and the dealership is also contacting them. I am still going to speak to a few lawyers if I am not satisfied with Chrysler's response because they state that 1 qt. of oil in 1000 miles is okay, but when it fall way under that, there is a problem. And, the valve covers have already been replaced, so that should not be the issue. I had not even thought about the emissions test, thanks for reminding me of that. My car is not due for a while, but it something for me to think about.
  • smithedsmithed Posts: 444
    May I ask what engine is in the Pacifica? Really, these engines should not be using oil at all! I have a 1999 Intrepid with a 3.2 liter V6 that has never used a drop of oil in 117,000 miles. I have NEVER added oil to it and it never goes down any before the next oil change. A quart in 800 miles is ridiculous and both the dealer and Chrysler know this. Hold their feet to the fire. I had to fight this battle with Ford a few years ago. I guess all manufacturers can have a bad run of things (including engines), but they should be more willing to be stand up about it and admit that something like your oil use is way out of the norm. I have had great luck with Chrysler cars.

    One thing to consider is try another dealer: you might be surprised that another dealer might go to bat for you with Chrysler. The service departments from one dealer to another can be quite different.

    Good luck. :shades:
  • mimmamimma Posts: 5
    I too have a 2005 Pacifica AWD touring model and we had had our transmission seals replaced at 20,000 miles. Now we are at 36,000 and burning 1 quart of oil every 1,000 miles. I have been told by the dealer that there is nothing wrong with the car, and this is acceptable because of the excessive heat the engine produces and because the pistons are smaller than the cylinder walls but expand with heat allowing oil to be left in the chamber, which then burns off.

    Hmm, excessive heat, pistons smaller than cylinder walls, these sound like manufacturing problems to me, or a load of BS he was making up on the spot. We are being told that 1 quart every 950 miles is the standard. Why does everyone have a different number? I have contacted other dealers and it does seems to be an industry wide fail safe standard for a crappy engine.

    I have complained to my local BBB, but haven't gotten anywhere. I am glad someone wrote that the dealer's mechanic stood up to corporate. My dealership apparently doesn't have that backbone. Every mechanic I talk to says this a unacceptable. I am unsure what to do now.

    I asked our dealer why this problem started at 30,000 miles if it something that was designed into the engine from day one and he had no answer for that. I will say I know others with Pacificas that burn NO oil.

    Now they are asking me to provide proof of all my oil changes. I think I have pissed them off so much they are going to try and pull my warranty.

    I wish there was some way to all group together and get this standard changed.
  • frjoelfrjoel Posts: 1
    As a senior citizen driving a 2005 Pacifica Touring AWD I thought I had found my ‘dream car.’ I use the past tense since I began to have problems with oil consumption. I have since learned that Chrysler claims that using one quart of oil every 1000 thousand miles is ‘normal’ for their 3.5L engine up to 50,000 miles after which one quart every 750 miles is ‘normal.’ As a retired engineer my reaction to their internal memo that claims this type of oil consumption to be normal is @#!!#%%!

    I have always used a synthetic oil and recently switched to AMSOIL synthetic which requires an oil change every 25000 miles or once a year. They have successfully defended their clients against manufactures who have tried to avoid warranty claims based on not following their guidelines for oil change intervals. So far I am still within Chrysler’s guidelines since I just recently switched and AMSOIL is going to do an engine oil analysis to determine what is happening to cause this consumption excess. I use the phrase consumption since it has been determined that the car is not burning oil nor does it have an oil leak. In the mean time I am contacting an attorney to determine it there is a basis for filing a class action suite.

    Having said all of that I still like the car and all I really want is for Chrysler to fix the problem while the car is still under warranty even if that means they have to replace the engine with a new one (right!) since not all Pacificas with the 3.5L have this problem.
  • OK folks I have made some progress and wanted you to know that some (mine here in W. Michigan) dealerships will stand behind these oil-burning Pacificas. After my successful oil consumption test, the dealership agreed that this was wrong. From what my service mgr. there were a batch of pistons with the oil-consumption rings and pitons that were too small for the engine. After some usage the rings stick to the pistons and allowed oil into the combustion chamber. What they did for us was replace all of the piston assemblies. We just got the car back on Friday after three full days in the shop, but immediately I noticed that after the car started you did not smell the sweet smell of oil burning. I will keep you all posted to see if replacing the pistons was successful or not.
  • Just wondering how the oil consumption has been since your recent fix...give us an update when able.

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