It looks like you're new here. If you want to get involved, click one of these buttons!
Saturn VUE Brakes and Rotors
and we are told that we must replace the front
disc rotors because they are out of round. The
rotors were previously replaced right after
purchase, then replaced again in 2004,
resurfaced in 2005, and started giving vibration
early this year but only at highway speed did we
notice it. First to eliminate the driver from
the equation, she has driven several vehicles for
at least 250K without a single rotor or brake issue.
When I discuss the problem with the dealer's service manager, which is not that the rotors are out of round, (that is the result of the problem) the dealer appears to not have much in the way of corporate research or procedures to eliminate the problem. It is as if there is no reason for them to invest time and energy to resolve what may be a marginal design where material substitutions
have occured somewhere down the product line, or there may be a maintenance point or adjustment that was not monitored at the factory when producing the vehicles.
We discussed that perhaps the ratio of front to
back braking force was not correct and that
could have contributed to having the front
rotors doing more than their designed share of
the braking and thereby producing repeated out
of round rotors. I asked them to clarify whether
one or both rotors were out of round and I was
told that they both were out of round, so that
would seem to eliminate a single caliper issue
in the front causing one rotor to go out of round. And it appears to me that if two rotors are warping equally and at the same time, it is either a design issue or an abnormal usage issue. I have the benefit of being married to the driver of the vehicle so I know it is not a usage issue.
So I went ahead and had the dealer do the rear brakes adjustment in the event that this might resolve the root problem. (I was told that braking in reverse will not fully adjust them and in order to adjust them properly it must be done manually by a technician). This I was very suprised at. Anyone have any expert advice here?
I then asked if perhaps the wrong pad material
was installed at the factory which could be the
root problem, the dealer checked and reported
that the pad material installed on the vehicle is the correct pads material for the vehicle which was installed at the factory because they had not been changed at this point 37,500 Miles on the 2003 vehicle...
So I ask you for assistance in helping to
determine the root cause of the problem. At this
point I do not want to invest >$500 in new
rotors only to have them out of round in a year
I have two options as I see it:
1. Buy aftermarket drilled/scored lifetime
warranty rotors and pads and install them.
2. Fix the root cause problem and have the
dealer replace the rotors with OEM equipment.
What could I be missing? I have not read the service manual for this vehicle yet as it cost >$300 to purchase. Any input or similar experience?
One point that is painful, I had to bring up the discussion points with the dealer. All they were interested was in changing out the rotors and moving on to the next job. I think that they need to be more keenly aware that every problem is their problem and if they can eliminate the real problems, their customers will be longer lived and more brand happy.