Tailgate troubles with Chevy Equinox

Has anybody had problems with the tailgate not wanting to open? It seems like it works when it wants to and that's not very often. I run a mail route and I'm constantly in the back of the rig. Wish I could get it to the dealer, but with it not working right, I'm always too late getting off the route to get to him.
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The first time you press your door lock/unlock button it unlocks only the drivers door on the second press it unlocks the other doors and the tailgate. Take your time. Mine does the same.
Can you imagine if the tailgate of the Equinox would have been made for 6 foot 5 people. My wife would need a little stool just to reach the handle to close it. She's 5 feet. Average people are not 6 foot 5.
For the center console power window buttons, I don't know how old you are but when the power window started on cars those buttons where all on the center console. G.M. might be going back in time here?
My Nox is a 05 and I love it like it is. You'll see, you'll get used to those power window buttons on the center console, practice your remote lock/unlock and you'll get the trick of it, for the tailgate shock the only thing is to wait or wish for some warmer weather.
Unfortunately, for your boyfriend he'll have to learn to lower his head when he's in that danger zone.