Jeep Grand Cherokee window regulators
monaclemarley Member Posts: 2
A while a ago when i got in my jeep i noticed my passenger side window had fallen all the way down and wont go up. From what i learned on the internet i assume its the regulator. Right now i have a block holding up the window but its still not up all the way. Can anyone break down for me how to open up the door panel completely and replace the regulator? I don"t know much about cars but i have a feeling it will cost alot to take it to an auto shop to replace. Any help would be greatly appreciated!
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I found a regulator/motor assembly warranted from a bunch of internet suppliers like a1auto for around $100. The dealer wanted over $200 for just the part (another tip, they want $3 EACH for the plastic door retainers since you will probably break a few and there are 10 of them ... NAPA sells a package for $6). While it's a little hairy reaching between the inner/outer sheet metal covers it's only a few machine screws to remove and take good notes using the web site above. Obviously take great care handling the window glass. The hardest part was getting the door panel back on especially lining up all those retainers, but mine has worked fine since May. I'd done this a few times on a 87 Caravan which had a plastic geared mechanism that frequently broke, so I wasn't worried about doing it knowing I needed 2-3 hours to invest and saving $400. Good luck.
After the installation I tore the old one apart and found the following. If your cables are O.K. but one cable end is seperated from the window channel that rises up and down on the track, The plastic part that holds the cable ends in place is broken. In my experiance the top cable end that raises the window up breaks from its retainer, usally not the down cable. This is a poor design and can be fixed by the do-it yourselfer. I found a retainer that repairs the broken plastic piece for $30.00
on the internet and fixed myself. No need to pay Jeep for complete regulator if this is all that's broke on yours.
Need to know where to go to buy this and if I really have to purchase a whole new regulator.
Yes, I too had both front door window regulators fail...I was extremely frustrated with quotes over $400 each. DO NOT PAY THAT. I purchased this Jeep new and absolutely love the vehicle (No I don't work for Chrysler, or sell Jeeps). Over 130,000 miles and still running great. (other then the window regs).
Search the internet for aftermarket parts. You can get robust reverse engineered regulators for no more than $50.
The fix is easy even if you aren't into fixing cars. (no I'm not an engineer or mechanic) Total repair if you have a phillips screwdriver, torx bits, and metric socket wrench set
Step 1: 2 standard screws and 1 torx screw secure the door panel trim to the steel door. Remove those first. (one is behind a plastic cap up by the tailfin by the rearview mirror)
Step 2: Plastic clips secure the perimeter of the door panel trim to the steel door. Pull the door panel from the steel door...most clips will remain intact. If they break they can be found at all major hardware stores for pennies.
Step 3: Remove the two steel latch and lock bars from the handle mechanism. The clip pivots at the attachment on the handle. Once the clips are rotated away from the doorpanel, pull the steel bars up. They will simply pop out.
Step 4: Disconnect the upper speaker and disconnect the main door switch wire harnesses.
Step 5: Remove the speaker - remove 4 screws and unplug wire harness.
Step 6: Pull vinly barrier from steel door. Tacky glue will not harden.
Step 7: Remove the 7 screws securing window regulator to steel door with socket wrench/screwdriver.
Step 8: Detatch acutual window from window regulator track by pulling the brass color U-clips out of the bracket. The window will detatch. Careful!!! The window is now free to float..nothing is holding it up.
Step 9: Remove the whole window regulator and track through the opening in the sheet steel.
Reverse the steps to re-install your new part.
Driver Door: none of the window controls will work; power mirrors work; power locks only control driver door
Passenger Front: power window does not work; power lock will control all doors except driver
Dome light: will come on if I do it manually, does not respond to door being open
I have looked at most of the fuses, but do not see one labeled windows and locks. Is this my problem or is there another issue? Thanks in advance
I check all my fuses but it loocks like good.
some one can help???
Both my front regulators broke. I called Chrysler about it and they were willing to work with me so i could get the regulators replaced while only paying a copay instead of the full $400. I paid $50 as my copay for each window and that covered the dealership replacing the regulator and putting in a brand new window.
This was on my 2003 jeep grand cherokee, and Chrysler even gave me the copay deal with my jeep having over 100,000 miles on it.
Thinking about a class action suit.
If anybody is interested contact me.
I have a consumer attorney
Calling Chrysler was absolutely no help -- they denied there is a problem, which is pretty silly given it took all of 5 minutes to research and find there IS a problem. From what I read, I can expect the other two regulators to fail in the coming months as well. Unbelievable.
Why is there no class action for this?
So I taped the windows up and took the three regulators out. I begin thinking of ways to repair. I went to Home Depot and purchased cotter pins (3/32 x 3/4 inch). For the Jeep Cherokee, I run a cotter pin around the cable and through the hole of the plastic nylon piece that had broke and secured it on the backside. I went ahead and put a cotter pin in the one that was not broke so I would not have to do it again in the future and just to provide a better secure fit, I put some marine epoxy in the holes to fill eliminate the wobble. Put it all back together and BINGO FIXED! Works like a charm.
For the Jeep Liberty, the regulator is completely different. But I used the same technique to repair it. I drilled a small hole “3/32) through the plastic anchor being careful not to pierce the side that slides on the tracking bar. Then I placed the cotter pin around the cable and sunk it between the spring that covers the cable to provide the clearance I needed so the tracking would slide freely and secured it on the back side. ONCE again BINGO FIXED!
Thanks to the referenced website. It got me to thinking and considering ways to repair them rather than replace them. You cannot just get the piece that is broke, you have to purchase the complete unit. It took very little time and effort to repair. Cost: 70 cents for a bag of cotter pins and 5 dollars for the epoxy.
To clarify, I did everything as mentioned, additionally I had to pop out the rivet that connects the plastic cable housing to the top of the track. I had to disconnect the track in order to have room to get the cotter pin securely attached around the cable. When I re-attached the track to the cable housing, instead of using another rivet, I used a 3/32 x 3/4" metal screw with a lock nut.
One other tip is be generous with the epoxy.... I had to do this procedure twice, b/c the first time I didn't use enough..... Good Luck!
try window regulators.com they had my elect reg assy for 47.89 plus 9 frt dealer was over 200.00
ordered it and am trying to install next week using the instructions listed below for door panel removal
does anyone have one directly related to installing this electronic window reg gizmo?
last year I paid over 400 for the dealer to do the right front
going to try the now broken left front myself
Jeep liberty 2002 dirver site window won't go up ? it was working good before that not slow or anything like that and now is not working and i don't know how to open the door panel to at least put something to hold the window up untill i can get it repair $
how do you hold your window up ? could you help me please ?
note: some people think is a fuse ?
Thank god for Ebay! Found new window regulators for around $ 60.00 and replaced myself.
Dealerships are now like Jewelry stores 300 % markup or more!
contact me at
I worked on my jeep today and it turned out to be two broken wires where they go through the boot into the dash spliced them together and everthing works so this may be something to check.