Mercedes-Benz GL450 Reliable?
kevin833 Member Posts: 1
I'm looking for a large SUV. GL450 seems to be a good choice. But consumer report says that the reliability is below average. I'm not sure exactly what it means. Can any GL450 owners share their owner experience with me? Also I'm living in silicon valley CA. Does anyone know which dealer I can get the best deal for premium package 1?
Our 2000 C240 had navigation and moonroof problems that couldn't be fixed. So we traded that in for 2003 S430. Problems with exhaust, catalytic converter, which had to be replaced 2X. Luckily under warranty. Still own it with no other problems yet.
Now we have the GL. Bought it in July 07. Currently has 6000 miles. Only one problem thus far. The liftgate closes, but doesn't lock. So the car warns me while I'm driving to close the liftgate. It sucks to have to stop. Open and close the liftgate sometimes twice before it locks. Or I sometimes have to go to the back of the car
and pull on the liftgate handle, then it locks. Still annoying. I'm going to take it in this week.
Why buy Mercedes when I have problems in every car. One word. WIFE.
I like BMW and Porsche. My Porsche 911 has no problems in 6 yrs. Wow, even that surprised me.
Back to the GL. Mercedes is starting to wear on me though. I like the looks and the ride. It can't be beat. I don't even like SUV, but don't mind the GL b/c it rides and feels just like a car. Acceleration and smoothness one of the best. So I'm hoping there will be no other issues with the GL. One thing for sure. Never had an engine or transmission problem with any of my Mercedes.
I bought the GL for $7000 off MSRP. Thought I got a great deal until I found out my friend got one two months later for $9000 of MSRP. Most likely b/c the '08 was coming in.
Have fun shopping, You'll be pleased if you decide on the GL450.
Should be able to get below invoice in this area easily.
Have you ever heard the problems that bmws have? Maybe its the best to drivers car but reliability I am not so sure btw I am talking abt the x5.
About the porsche 911 is 1 of the most reliable sports cars again cayenne is a suv but a blast to drive but again reliability is not the best.
As far as reliability goes nothing beats the japanese but the fun to drive part I guess the germans takes that.
before trading it in for Lexus RX350. Very, very reliable cars.
Also passenger visor won't stay up. It creeps down to lowest level making it hard to see if you're tall. But leaving up completely will leave glaring sun in your eyes.
But it is a MERCEDES my wife says :confuse:
Also I had similar problems with the tailgate not locking earlier on, but we just had to slam the trunk shut manually. And it would've been nice if the car came with leather seats as a standard option, instead of high quality vinyl. And the factory-fitted Continental tires wore out kind of quick, and I had to replace them at around 28,500 miles.
The only good thing about this car is that it's a mercedes and you get a nice blend of wood and other trims in the car. And it has great acceleration for a big suv. But coming from a 2005 Toyota Landcruiser, this car's reliability is in the toilet.
Air suspension problems...check.
Car spontaneously bursting into flames while parked in a driveway...check.
Oh wait, that may be a unique problem.
But it did happen to my wife last week. If I knew how to post photos here, I would. Thankfully no one was hurt but had our children been in their car seats or had it been parked in our garage, it is safe to assume there would have been loss of human life.
And remember, the car was not even running. Scary, huh?
The fire started under the passenger seat (battery location?) and fully engulfed the car in less than 3 minutes. First a funny smell, then some smoke, then some sparking/popping noises to a raging inferno. It was a large fire. Thankfully the fire station was close and they put it out before the fire caught the tree above the car (which in turn would have likely caught the house on fire).
Needless to say the car and all of its contents are a total loss.
Perhaps the most amazing and astonishing thing about our experience has been Mercedes' response to our experience...or shall I more accurately say, their lack of response?! Their only response has been that they would gladly talk to our insurance company but not us directly....hmmmm.
I sincerely hope no one else has had a similar experience. I am certain Mercedes' legal department doesn't want to hear about any more GL450 fire bombs!
Can you please provide an update with MB response? my wife drives an 02 ML 320 which she loves, despite the well known issues that the model had. I am looking at the Audi Q7, the Lexus 470, and the GL. i only added the GL after speaking with some friends who had no problems with it. However, after reading the 2 posts about spontaneous fires - i am very concerned. please tell us more
Let's keep the conversation here so everyone will benefit. To do otherwise tends to defeat the purpose of a Forum.
SUVs and Smart Shopper
As for the fire thing - the battery is a high tech AGM battery we use in the boating industry very good product which has a long life and Gel format so have little risk of spilling etc in an accident.
As for electrical fires you need to be very cautious of after market and even dealer add on products that require electrical work in any new high tech car given the electrical systems being modified or altered can cause fires and other major issues.
Once a car leaves the factory there is no telling what is done to it even by the dealer before its sold.
I have a good friend with a private company that specializes in MB electrical work and fixes. The local MB dealer has started shipping their cars to his business given they were having all sorts of issues caused by 3rd party attempts to add alarms - radio equipment - back up cameras - entertainment systems etc.
Not to mention there are electrical standards regarding this sort of work which nearly no 3rd party small shop is up to speed on or certified for.
Were you driving the car at the time or was it parked somewhere?
Later that night our child was crying in his room. The alarm had woken him up. Thankfully, I went outside to turn off the alarm and noticed the entire rear right quarter-panel was engulfed in flames. The flames were so fierce it destroyed the entire inside of the car and melted the entire back of the R350. When the fire was put out the car was gone. It was evident that the fire started in the back right corner of the vehicle (right where a computer system is located).
Anyway, has anyone heard of this happening before? It seems like some of you have experienced this problem in the GL, and I was curious the outcome... Have any of you contacted Mercedes USA about these issues...? Any help will be greatly appreciated....
this happened last night to my R350 mercedes... Where you able to make some headroom with Mercedes, i.e. replacement car, etc? I am thinking about going after them...
Probably the most alarming pattern I've seen since Prius. A sincere thanks to you all for bringing these serious problems to light. Perhaps some of you should write reviews to peel away some of those gold stars.
I've got an awkward discussion coming when my MB sales rep calls me in for that test drive tomorrow.
I can say unequivocally that the Mercedes GL 450 is the worst of the bunch, and there isn't even a close second.
We bought a CPO 2007 with 30K on the clock.
In 30K miles thereafter...
We replaced the steering column TWICE. I've owned 33 other cars and never replaced a steering column even once.
Replaced the power steering pump
Replaced the air suspension over EVERY WHEEL, TWICE. Yes, that's 8 suspensions total.
Replaced the air suspension compressor
Replaced cam sensors
Went through a set of Michelin LTXs in less than 30K miles (never had them go less than 50K before)
Car creaked and squeaked incessantly and the dealer could never fix it.
The back end "danced" (slid from side to side) any time you went over any sort of bump in the road (didn't matter which tires were on the truck)
When you turned into a driveway or a dip in the street, you could not only HEAR the car body twisting, but you could FEEL it.
This is just the big stuff. In two years of driving, we finally decided to sell this car, but then we found out no one WANTED the car. We ending up selling it to some poor soul for $28K. With no warranty, he's liable to spend ANOTHER $28K on it before he finally decides to pawn it off.
I have never been so glad to sell a car in all my life. NEVER buy one of these unless you have an EXTRA one to drive while one of them is in the shop.
Yesterday, on a trip to Lake Tahoe, we lower the left rear seat again, only to find it not going up again. Well, guess what, the seat belt is jammed again. By now, you would think that Mercedes would know how to make a seat belt. As the car is off warranty now, I'm sure it will cost over $500 to fix it. Well, this is it. I've had enough of this POS. I'm getting rid of the car and seriously thinking of suing the dealer and Mercedes for all the headaches they have caused me. This is by far the worst car I have ever owned. Period! Also, this is the last Mercedes for me ever again. Total POS!!! STAY AWAY FROM THIS CAR!
The car started leaning more noticeably recently when turned off. The dealer insisted it was not a problem. Today, we tried to drive out to the store here in the mountains and the steering is almost completely locked. Looks like fluid under the car and it is nearly impossible to turn the wheel. So, a 3 hour tow to the dealer...
I have complained to my service manager before about the horrible quality of this SUV, and he admitted that the early models were not great and have supposedly gotten better. I can't see why I'd buy another. I can't recommend the GL to anyone.
1 bad harness, caused me to be stuck where engine would not run
2 bad catalytic converter
3 bad key- could not lock, unlock or run
4 check eng light on 4 times for adblue, when it was not low.
5 lost my plastic bottom eng/tranny cover- dealership problem- not the car
6 exh temp sensor upstream bad
7 ac vent fell apart
8 headphone for MB video sys went bad- poor connections
we only used a few times on long trips
9 dlr caused- loose exh pipe, from when they changed the cat converter
10 noise from exh pipe, from when dlr changed cat converter.
i love the performance, except for poor acceleration, but it is a diesel.
fuel economy is 22-23 which is great, towing power great, looks great, interior parts/finish great, tires--- i chose not to go with 2500.00 run flats. put continental tires on from tirerack.com. i get adblue from VW dealer for 1/2 the price.
i will not buy another MB :sick: product, my wife's E350 has worse stories.