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Chevrolet Avalanche Problems & Solutions
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Comments
In a situation like this, if the first level of customer service won't fix the problem, you take it to the top, the CEO's office. I went to Jacques Nasser's office when he was CEO of that other domestic car company because my transmission went out on a fairly new car, although out of warranty, to get my issue resolved, and it was resolved to my overall satisfaction. Just go straight to the CEO's office, he'll probably have a team of customer service folks in his corner office that deal with issues like this. Good luck.
Thanks in advance
Thanks
Thanks!
Thanks!
I bought me a 2003 to replace it when I gave the 2002 to him. It has been a wreck. It had pops and cracks in slow turns and made noises in the body /frame connection. I finally found out the noise in the body was rubber mounts. If you submerge the frome under water the noise will stop for a month or two. I finally found a dealer that put a new rack and pinion box on the steering and the poping and cracking stopped when making turns. Now its beginning to make a noise when it shifts .After coasting and you press on the acceleratorf it races the engine and nakes a noise as it shifts. It started this at about 15000 miles and it now has 37000 miles on it. I think it was waiting until the warranty expired before it falls apart. I sure like the truck but I will probably switch to the new Honda next year.
Thanks!
Getting Some Lemon-Aid From Your Lemon Maker
I am in the same position at this time. Did GM give you any help, or did they deny any problems? Please drop a line and let me hear the solution.
Thanks,
Crutches
i am the typed of guy that hardly complains. i usually give people chances.
-First bought the car and when i drove the truck home Head light was not working.
brought it back at the Dealer in Glendale and had it fixed. No Problem
-Instruments started acting up. i would fill the gas tank full and the gas instruments would read Empty. It would start blinking in Yellow and would warn me of an empty Tank. Great!!!
brought it back at Rydell Devonshire fixed it. No Problem
-Truck would make a Clicking Sound when turning the steering wheel. it got really annoying and took it back at the dealership Rydell Devonshire. Fixed No Problem
-after 1 year the truck would just burned a lot of gas. i dont drive the truck much since my work is only less than 20 miles back and forth. i began to smell GAS coming from the exhaust and could no longer park the truck inside the Garage.
kids and my house were no longer safe.
-after weeks i took the truck of a seat belt recall and mentioned about the gas leak somewhere. Mechanic at Rydell said no leak found and the seatbelt recalled was fixed.
- brought the car to my mechanic for second opinion and found the fuel line is leaking.
-took it at the dealer and showed them where its leaking along with the recall not being fixed.
dealer fixed it NO PROBLEM. great.
- A week later driving with my 4 year old daughter from School an everyday routine the car stalled at a stop light, luckily i cruised the truck to parked it on the side street. truck just died on me and suddenly it smelled GAS.
the fuel just leaked on the streets and took my daughter out of the truck. car was towed by Chevy and i payed the tow truck $20.00 to clean up the mess.
the 2004 Chevy Avalanche Vin # 3GNEC12T64G213487 is no longer a safe Vehicle and as a customer would no longer take the truck back. i mean the take my kid to school and my family with the truck. what would happen if the car just exploded or get caught in a fire? who would be liable? i would rather keep my family safe rather than winning a lawsuit with Chevrolet. my Families safety is my priority in life more than anything.
at 60mph
One of the service managers said I would need to make an appointment so they can hook up the truck to diagnostic machine. Said it may be the 'door module'.
What have you found out?
Anyone getting anywhere with this? Hoping for a recall, but...???
:lemon: ?
As I have previoulsy said.... no real fix.... just a hit and miss situation. The dealers know of the sound, the manufacture knows of the sound, and yet no real fix to eliminate the situation.