Ford '99 Super Duty Delivery Issues

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Comments

  • BrutusBrutus Member Posts: 1,113
    I found out why my order was coded "2" and everyone elses were coded "1". As someone mentioned in a previous post, the "2" means dealer stock and the "1" means something like customer order. I ordered my truck over the phone from a dealer out-of-state. He faxed me the order which I reviewed, initialed and faxed back. After I approved the order and it was submitted, it was changed to a "1". The copy I have is the one I initialed and faxed back, so it still reflects the "2".
  • mroffshoremroffshore Member Posts: 148
    I just spoke to the dealer/sales manager and my delivery date has been bumped up four days from 5/11 to 5/15. He said the delivery problems are getting better. I still expect a memorial week or just after delivery.Oh I did order the lariat pkg. What was the problem now with the wheels?

    Can someone please explain what you mean by an "order being picked up" and going through the rest of the process before it is shipped. I know I have been waiting 13 weeks thus far and obviously there will be several more.

    Thanks, Mroffshore
  • mroffshoremroffshore Member Posts: 148
    I just spoke to the dealer/sales manager and my delivery date has been bumped up four days from 5/11 to 5/15. He said the delivery problems are getting better. I still expect a memorial week or just after delivery.Oh I did order the lariat pkg. What was the problem now with the wheels?

    Can someone please explain what you mean by an "order being picked up" and going through the rest of the process before it is shipped. I know I have been waiting 13 weeks thus far and obviously there will be several more.

    Thanks, Mroffshore
  • BrutusBrutus Member Posts: 1,113
    There is a shortage of the premium wheels for the Lariat models. It may just be related to my region because the orders in this region exceeded what Ford expected. On the other hand, it could be a problem in your area also, since it looks like it took you 14 weeks. That's higher than most, from what I've heard. Up until now, the longest I had heard of was 12 weeks. I'm at 5 1/2 weeks on my order.
  • jdbjdb Member Posts: 20
    I'm not sure what "picked up" or "pulled" means but it seems to have something to do with the assignment of a VIN and a build date. I ordered on 3/4/98 and understood that orders were picked up every Thursday. Received no further info until I received a build date 2 1/2 weeks ago of 5/4/98 and a delivery date of 5/18. I also received a VIN. My dealer says he gets a status update list every Monday and on Monday 5/4 I was still scheduled to be built. I'll check in next Monday to see what happened!!
  • rite3rite3 Member Posts: 69
    The ford deisel page has been updated and a new link set up to a page with production and delivery delays info on the 99's. Hope it helps somebody out. www.abol.com/users/jlester
  • drozdroz Member Posts: 30
    Well, I picked up my F-250 XLT Superduty today! The dealer here said they had some extraordinarily high number of orders and only had about 5 allocated to the whole metro Milwaukee area right now. This dealer had one originally and received one diesel and mine, that's it. He doesn't expect it to get much better for awhile and set a recent delivery date for September. I haven't driven it much yet but it is impressive.
  • mroffshoremroffshore Member Posts: 148
    droz, did you get a power stoke or a gas, super cab or a crew? My f205 is due in this Friday but I'm sure it will be the end of the month.
    Mroffshore
  • RBenneRBenne Member Posts: 2
    Lots of rumors - but few facts. Awaiting delivery of F350 Gas 4X4 Crewcab. Appears there have been/are a number of delays. Appears there may be a problem with the shift on the fly option. Also many have been built but are not being shipped as 1) Ford is doing Job 1 quality control checks, 2) shortage of railroad cars. My latest delivery date is not 5/14 but it will not be here and neither dealer nor Ford Corporate help desk can advise on a desk. Anyone else have any better luck??
  • drozdroz Member Posts: 30
    I have the F-250 Superduty, standard V-8 (diesel is impractical in Wisconsin winters), Supercab, long bed, XLT with the shift on the fly option which I will test out tomorrow. I am used to my Toyota so it will take me awhile to figure out how to maneuver this monster. I went to get a bedliner today and they were all out! I'm not sure how they could have sold 4 of them when there aren't any Superduties out there.
  • richflynnrichflynn Member Posts: 147
    I picked up my F-250 7.3 L Diesel on Thursday! The original order date was January 24 and delivery May 14. That's 10 days short of 4 months. Mine is an XLT, super cab and just about everything on it EXCEPT Lariat. (I just didn't want leather seats.)

    Now the BIGGEST surprise was the ride. I have the optional LT 265/75 R16 tires. Empty, this truck rides as smooth as my son's '98 Explorer Sport!

    There is so much more room in the cab! There appears to be 2 or 3 extra inches in the back seat for leg room and the seat doesn't need a riser kit either. The sound system is wonderful (for a guy with 2 hearing aids). I've noticed that the final drive is slightly lower than my old '92. I'm turning 50-100 more RPMs at 70 MPH. The trailer towing electrical controlled mirrors are great. They are in two parts. Regular and convex. I don't know how to adjust the smaller convex ones yet but the combination is GREAT. There is a gotcha or two when having an alarm installed. I'll post a separate topic on that one when I get more leisure time.
  • MotormouthMotormouth Member Posts: 99
    Way to go!

    You must be one happy camper!

    As far as the convex mirrors are concerned, If they are integrated as part of the regular mirrors, I don't think you can adjust them except by adjusting the entire unit. Keep in mind, however, that the smallest adjustment on the regular mirrors will be amplified in the convex ones.

    Happy trails to you in your new Ford!
  • pworangepworange Member Posts: 57
    Just for information for those of you tracking such things. I ordered a F250 Supercab Lariat w/ diesel on May 4. Talked w/ the dealer yesterday and he said the order has not been picked up yet and is on hold for the Electronic Shift on the fly. From reviewing everyone's experiences above it looks like things are improving but still a bit of a wait. They are still quoting 3 months but we'll see. Just for info the dealer confirmed much of what you all have already found out. The build date indicates which week the vehicle will be built and then 10 to 14 days after that for delivery. I'll keep you all posted when I hear more. By the way I live in Colorado so if area has anything to do with how quickly orders are filled........
  • mroffshoremroffshore Member Posts: 148
    Richflynn.......You lucky dog! I guess going by your dates I should expect delivery on my truck near the end of May. I have to laugh now, the dealer went ahead and ordered the truck before I was ready, anticipating a long wait. I did not know how long it would take to sell my f150 4x4. As it turned out I did'nt even have a chance to advertise it in the paper and it was sold by word of mouth. I figured 3-4 weeks to sell my old truck. I wanted the dealer to order my new truck April 1st. I thought maybe 8-10 weeks. I guess I was very wrong. Good thing they order it the 1st week or so in Feb. or I'm looking at August!

    I also opted for the same tires as you did and more so by accident. The dealer made the recomendation and I went along with it. I guess I made a good choice.

    Best of luck to you and your new Truck!

    Mroffshore
  • BrutusBrutus Member Posts: 1,113
    pworange,

    I'm at 8+ weeks and counting. My order hasn't been picked up yet. It sounds like the delay is the SOF and the premium wheels for the Lariat. It's starting to look like it may be more than 12 weeks. It sounds like several people have had close to four month waits. Hopefully that will speed up for your order since they should be getting close to remedying the two delays that I have heard about.

    mroffshore,

    I am waiting to market my truck until I get build and delivery dates. I've got nothing to drive in the interim, so I'd have to rent a car. No big deal for a week or two, but I'd have to get top dollar for the truck if I sold it now and had to rent a car for a couple months. I have a 92 F-250HD 4x4 with 85,000 miles. The buyer's guides say it has a retail value of around $11,500, so I stuck a sign in the window with that figure on it. I'm not advertising and don't expect any serious bites. As soon as I get my delivery date, I plan to place an ad in the paper with a price of about $9,900 OBO. That should generate some calls. I expect a quick sell since I have some flexibility with the price.
  • kirkpamakirkpama Member Posts: 64
    Brutus,

    I sold my 90 F-250LD 4x4, V-8 302 with 56,000 miles for $10,500 over the internet (www.classified2000.com) and I am now borrowing friends cars to get to work. I didn't think it would sell at the advertised price of $11,000, but I didn't want to turn away a buyer for a little less than advertised. I had two other people that showed interest in my truck by word of mouth. My new F250 is scheduled to arrive on Monday the 25th. If it doesn't, I guess I'll have to keep cashing in favors.
  • BrutusBrutus Member Posts: 1,113
    Thanks for the info. I'll probably use that site when I decide to advertise. I'm figuring to get $8,000 - $9,500. It's a Lariat, and I've actually done more maintenance than I needed to do. I've replaced the clutch, battery and starter because I had no choice, but I've replaced the brakes, shocks, belts/hoses, axle seals and packed the wheel bearings, basically because the dealer said it would be a good time to do that stuff if you're planning on owning for the long haul. I also put new BF Goodrich A/T tires on it in December a new Alpine AM/FM/CD in it in October. Needless to say, I didn't make the final decision to buy the new truck until earlier this year, or I wouldn't have done a lot of that stuff. I figure that I can either be really proud of all that stuff and holdout for more money, or I can just sell it quickly for less and not hassle with it. Someone will get a really good deal, and it's probably someone who can't afford to pay over $10,000 for a new vehicle. I'll get enough. And no dealer will make thousands in profits via the trade-in route.
  • mroffshoremroffshore Member Posts: 148
    Brutus, you should have no problem selling your truck in fact you sound like me when I was planning this out. Thanks to my brother inlaw I did not have to rent a car. My truck is almost a week past due so who knows what's happening I don't want to keep calling the dealer and bugging him. When the phone rings it rings! I said it before and I'll say it again, my biggest fear is a missing option that can not easily be added on at the dealer. Believe me I will not drive off that lot unless it's 100% what I ordered even if I have to wait 3 more months!

    Mroffshore
  • AirCatAirCat Member Posts: 16
    as previously posted... ordered F350 crew cab, V10, 4x4, SOF, etc etc Mar 13, 10 weeks now, stil no word at all, no build date, nothing but dreams...

    Glad to hear some of them are being delivered though, congrats to all of you who are getting yours.
  • kirkpamakirkpama Member Posts: 64
    I picked up my new F-250SD 4x4 supercab, V-10 XLT yesterday. It only took 7 weeks(Ordered on 3-31 with the order picked up on 4-30). Maybe they are starting to get caught up with the orders. Mileage results will follow in the Gas mileage topic. For everyone still waiting, I hope your trucks come in sooner than expected.
  • BrutusBrutus Member Posts: 1,113
    The SOF and premium wheels appear to be the culprits. I ordered mine about two weeks after you. It could be worse. Several guys had build and deliver dates when the SOF thing happened. The trucks in progress initially showed as being shipped. What they really did was ship them a few miles away to an outdoor lot where they are all sitting, waiting for the new SOF parts. Supposedly, 30 days after the shipping date, the trucks disappear from the tracking screens, so these guys have no idea when their trucks will arrive. They will probably just show up after they are fixed. I'd rather not have a build and deliver date, then to be given one and now not be able to know anything. The only thing they've heard is that it will probably be near the end of June.

    Here is another horror story that will make a 12-16 week more bearable. A guy in Canada ordered his truck in January. After repeated attempts to figure out what the deal was on his truck, he got a call directly from Ford (not the dealer). Ford said that the Canada allotment for duallys is the problem, and he likely won't get his truck until August. Ouch!
  • BrutusBrutus Member Posts: 1,113
    I ordered my truck about 10 days after Aircat. Congrats kirkpama!
  • kirkpamakirkpama Member Posts: 64
    They may have the SOF problem fixed, because I ordered that on mine.
  • mroffshoremroffshore Member Posts: 148
    Brutus,richflyn and the rest.... I got a call from the dealer thur. the 21st, he said my truck is off the rail car in Maryland and should be trucked up to the dealer today, fri. or Tue. the day after memorial day. We will see!

    Brutus, what was the deal with the SOF feature? I ordered this feature and I hope there will not be any head aches! May be thats why it took longer to get the truck assumming it shows up in the next couple of days. I realize there were other factors but the truck was supposed to here May, 11th.

    Mroffshore
  • nascar88nascar88 Member Posts: 8
    I'm new to this post so here it goes. March 7th ordered a 250 CC PSD XLT 4x4 w/o ESOF ( because I didn't want any headaches, and its working already) & manual hubs. Original date of may 18th & now to May 26th. I think everyone needs to take into consideration that the folks who are getting their trucks much sooner than others, where probably going to be part of dealer stock anyway, so where already being built. Dealers can make last minute changes to orders. Thats what happened with our mustang cobra, we got there just in time to decide the interior color, got it in 3 weeks. Just wish it where me thats all. Happy Memorial Weekend.
  • RWJOHNSONRWJOHNSON Member Posts: 5
    I'm also new to this post. And after reading the history I'm not so sure I got the good deal I thought I got. After checking 5 local dealers (Southern California) who wanted MSRP+ I found a Los Angeles dealer(Ford West)on the internet who finally quoted me $500 over invoice. I ordered a F250, XLT, Crew Cab, 4X4, LWB with most of the bells and whistles. I ordered it March 28 and was told to expect an eight to twelve week delivery. The dealer told me two weeks ago that it was on the build list.
    After I ordered it I continued to check around the make sure I got a "deal". The closest deal I came across was $1000 over invoice. Most dealers in this area just laugh and tell you wild stories about deliveries if you ask them to deal on the price. I had one dealer tell me that it would take a $1000 to get on the waiting list. They wouldn't be able to place the order for 6 months and it would be a fourteen week delivery after that. And the "kicker" was that there was no price guaranty. This is one of the down sides of living in this area.
    Anyway congrats to you who have gotten yours. And to the guy who said it's like waiting for a baby to arrive, You Aren't Kidding>
  • richflynnrichflynn Member Posts: 147
    RWJohnson,
    You have to understand, IT IS THE NEW BABY!
    :)
    Rich
  • kirkpamakirkpama Member Posts: 64
    RWJohnson,

    I placed my order for an F250SD XLT, 4x4, Superbcab long bed with SOF and all the options to bring it back up to the lariat package on March 31. I paid $500 over invoice and picked up my truck on May 21. The truck came in about $100 over the origional quote and the dealer ate the cost because I ordered the truck at a set price and it wasn't subject to change. I think the dealers in your area either don't sell enough trucks to get very many of the new ones in or they are trying to pull a fast one on you. I live in West Virginia and my dealer sells a lot of trucks. My deliverly time was short, because they only make the new SD trucks in Kentucky, right next door to WV. I hope you don't have too much hassle getting your new truck. It is one awesome truck!!!
  • BrutusBrutus Member Posts: 1,113
    I ordered my truck 3/23, and the dealer I ordered from sells a lot of trucks every year, so he has a high allotment. Still, my order hasn't been pulled. The delay appears to be the premium wheels for the Lariat models.

    From what I can tell, the SOF delay has been remedied on the assembly line, so it shouldn't cause further delays for trucks that have yet to be built. However, if you had a truck that was built when the SOF problem was discovered, and it was shipped to the holding lot, it's my understanding that you may not get your truck until mid-June, even if it was built last month. They supposedly have mechanics changing out the SOF parts, which takes just under 30 minutes per vehicle.

    I got this info off of the F-250/F-350 site referenced a couple posts earlier. If you check out the site, I would recommend a shortcut that will save you from reading alot of the posts. There is one guy named Ray who writes Ford tech manuals and is an auto engineer. He's got over 20 years in the auto industry and he has contacts at Ford. If you just check out his posts, you'll get a lot of useful information.
  • jdbjdb Member Posts: 20
    Picked up my F-350 4X4 Supercab, V-10, ESOF yesterday!!! Ordered on March 5, first delivery date was May 18, then told May 27. Got a story though...
    My idiot sales guy is showing the truck and flips the ESOF to 4X4. He then jumps out of the cab telling us that we have to turn the hubs. I say no way...but he doesn't listen and the hub pops out in his hands. It took him and a service tech one and 1/2 hours to put the blasted thing back on. I was going crazy...
    Once on the road though, the rig drives great...every other truck driver on the road is checking it out. Now I have to get my slide in camper on it. That should be another experience.
  • MotormouthMotormouth Member Posts: 99
    ...you don't put that slide-in camper on while you're at that dealer. From the sounds of it, you're salesman would probably insist on lubricating the pickup bed with crisco to ease the camper in.
  • rite3rite3 Member Posts: 69
    kirkpama, Did they let you get the overhead console with the trip and fuel computer even though you ordered the XLT?
  • kirkpamakirkpama Member Posts: 64
    rite3,

    No, as far as I can tell, that is the only thing that I could not add on the XLT that is included in the lariat package. I would have liked to have added that option, but it became a choice between getting the overhead console and having to settle for the leather seats, and I didn't want the leather.
  • mroffshoremroffshore Member Posts: 148
    kirkpama, Are you saying if you ordered the Lariat
    package, you will automatically get the overhead console with the trip and fuel meter or do you have to request it as an additional option? I ordered the
    lariat pkg. and I was never told or was made aware of such a feature existed. I knew I was getting the leather seats and power seats but I did not know anything about the above. Could you clarify that for me. I expect the truck in any day now!

    Mroffshore
  • BrutusBrutus Member Posts: 1,113
    Mroffshore,

    If you ordered the Lariat with the leather, you will get the overhead console with the trip computer. You can see a complete list of all the options included with the truck you ordered at the Kelley Blue Book site (www.kbb.com). The remote keyless entry is another included option.
  • kirkpamakirkpama Member Posts: 64
    Mroffshore,

    I think Brutus answered your question. It is standard with the lariat package. I wish it was an option, because I would have added to my XLT. I did add the remote keyless entry, dual power mirrors, 6 way power drivers seat,...to get my XLT back up to the lariat package.
  • mroffshoremroffshore Member Posts: 148
    Brutus and Kirkpama,........Thanks for getting back to me so fast! I did print out a list of options about 3 months ago from carprice.com and I think an Edmunds site. I did not see any thing on those two print outs that indicate the overhead console. I may have missed it, in fact some of the listings are some what confusing!

    I will try the web page you just recommended at Kellys blue book. I guess at the time of order even the dealer did not realize what was what since this vehicle was so new.

    Thanks Mroffshore
  • BrutusBrutus Member Posts: 1,113
    I found that the Kelley Blue Book site provided a little more detailed listing of the options.

    Kirkpama,

    Did the sum of the parts w/o the leather exceed the Lariat package cost with the leather? I am curious what the big beef against the leather is. I have found several people who have voiced the same opinion. Just curious. Personally, I wanted the leather. It's easier to clean up spills or dry off wet seats, whether coming from the beach, the pool, out of the rain, or even when you're soaked with sweat after a workout. You treat it periodically, like when you wax your truck, and it will last.
  • kirkpamakirkpama Member Posts: 64
    Brutus,

    I don't know whether it is a generation thing or what? I am 34 and most of the people that I know in my age range prefer cloth seats to leather. To me, leather is just a fancy vinyl. I not saying that there is anything wrong with it, I just like cloth better. Vinyl and leather seats get very hot when the sun has been beating down on them. By going with the XLT and adding in the options to get back to the lariat package except for the cab steps, I save just over $1000.00 and got my cloth seats that I wanted.
  • sacemcsacemc Member Posts: 1
    I am looking to purchase the new 1999 Ford F250 XLT 4WD Super Duty Super Cab LWB
    do either of you owe one?
  • mroffshoremroffshore Member Posts: 148
    Brutus & Kirkpama

    I checked out the Kelly blue book site and I do see they mentioned the overhead console ect. we talked about earlier today. It was listed or burried seperately at the end of 9 pgs. I printed out! Also, I was charged atleast in the quote, for the cab steps. According to this report/invoice, the cab steps are standard equipment on the Lariat pkg. At the time I ordered the truck, the sales manager gave me the invoice price for the cab steps and the rear bumper because he forgot to add them in originally. I guess I should bring that to his attention, apparently I should not be charged for the cab steps. What do you guys think?

    Thanks Mroffshore!
  • kirkpamakirkpama Member Posts: 64
    Mroffshore,

    The cab steps are standard in the lariat package...don't let him charge you for them again.

    Sacemc,

    I just picked up my 99 F250 4x4, supercab, LWD on Thursday and I love it! It is an awesome truck. I used to have a regular cab F250 and this new truck still seems huge.
  • kirkpamakirkpama Member Posts: 64
    Brutus,

    Since I didn't add the cab step back in, I went back and added up all of the options to make the XLT as close to the lariat as possible and the XLT is $443 cheaper than the lariat. Earlier, I forgot to add the passanger air bag back in. The lariat package is still a good deal if you want or don't mind the leather seats, because I couldn't add the overhead console back on and you get a slightly better wheel with the lariat package. Don't take my opinion on the leather seats the wrong way. I'm not saying there is anything wrong with leather, I just prefer cloth.
  • mroffshoremroffshore Member Posts: 148
    Well guys my dealer just called to tell me the truck came in but it came through with out the SOF feature because he did not want me to wait! I don't know what to do, keep it or have them order me another truck! I'm going to the dealer this afternoon to check out the truck and then I'll make the decision. The dealer said no problem if I want to reorder but the next truck would take 4-6 more weeks. Help!

    Mroffshore
  • kirkpamakirkpama Member Posts: 64
    Mroffshore,

    If you go see the truck, it will be hard to walk away and tell them to order another one. You will want to drive away in the new truck. I guess you will have to decide if you can live without the SOF. I have always had manual hubs until now and I never had a problem locking in the hubs when I needed them, but it is your call.
    Good luck!
  • mroffshoremroffshore Member Posts: 148
    Well guys..........I walked away! Actually I sat down with the sales manager and reordered the truck! It's a no brainer as far as I'm concerned. For the small amount of money you pay for the feature that your wife will drive also and three small children in the back seat, who wants manual hubs? He told me about the SOF problems, TIME out, I know all about the problems with the SOF,because of all your help at this site! I could have waited a little longer. The sales manager said it would have been 4 more weeks anyway. Hey guys is that bull, did'nt Ford fix that SOF problem 2 weeks ago or longer or will it take that long to fix the produced trucks sitting on some storage lot? I think he said the trucks already built waiting to be fixed in the lot would take several more weeks. Any truth to that statement? I'm spending almost $37,000. I want what I want and I felt I should have been consulted with any decision to let that truck roll in with out any option other then what I ordered.

    Also a minor problem with the tires, I ordered the Lt-265 OWL AT tires and it came through with some thing less. Easy to remedy. And finally the color was disappointing. No offense to those who ordered woodland green, I could have lived with it but I did not like it. It did not look any thing close to what the dealer thought it would look like back in Feb. when I first ordered the truck. They showed me a 98 Windstar and said it was close to woodland green, thats why we chose it. It looks more like the color of the PEA'S I pushed off my plate as a kid! HAHA! So I now went with the Hunter Green.

    The bottomline is this. The sales mgr. said it would realistically be 5-6 more weeks even with the highest priority they assigned to the order which was a 10. He said it goes from 10 up to 40, with 40 being the lowest priority. Sure it's killing me to wait longer but I want it right. Many have suffered far greater then I will even though I'm in a borrowed little junker with out air. I did'nt expect to sell my old truck so fast either. Yes there was alot of temtation today but I won the battle in a sense.

    I will say this about the new crew cabs and the rest of the 99's, they are awsome looking trucks barr none!

    Mroffshore
  • pworangepworange Member Posts: 57
    About leather. I've only had one other car with leather a few years back and it was a nice surprise. Unlike vinyl which is unbearable in the heat and cold, the leather adapts to body temp very quickly. Even on the coldest days it was comfortable just a little while after i sat down. I ordered leather because my wife wanted it but I don't think I will regret it. The only problem I ever had, this was on a 330ZX, was that the door panel was covered with leather and it began to loosen up and sag a bit. This was back in 1986.
  • jdbjdb Member Posts: 20
    mroffshore,

    My F-350 was build on May 11 with ESOF and it works fine as long as I can keep the saleman away from the wheels...FYI, deep blue with silver accent is is stunning!!
  • rite3rite3 Member Posts: 69
    jdb, I dont want to shock you, but I looked at a 99 last weekend and the truck did have the shift on the fly option and the hubs were still manual. Maybe some trucks shipped without complete systems, because it had the selector knob on the dash and the floor mounted shift lever was missing, but the hubs had AUTO and FREE positions.
  • MerleMerle Member Posts: 8
    On the leather thing, I ordered the Lariat package and of course got leather but I also prefer fabric. The one plus to leather is that the ladies can slide across the seat easily without leaving there coats/ dresses behind. The sacrifices we guys make....My reason for liking fabric is that I think it holds up better. If you keep your vehicle 10 years or so, which I do, the leather cracks and deterioates.
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