2000 Chevy Silverado vibration

1468910

Comments

  • samrabbitsamrabbit Member Posts: 23
    Must have something to do with all the double posts showing up, ya think??
  • hogboyhogboy Member Posts: 84
    Thanks for all your responses. Test drove vehicle again this past Fri. Vehicle tracked pretty true on test drive. Decided to take it. Only 100 miles but all seems well,(so far.) Decided to check air pressure the next morning 1st thing. All tires were within 1 1/2 lbs of each other, none under 35lbs.(recommended pressure on door frame) Guess that isn't bad for 265/16 tires. Definitely a smaller cab then my '94 Ram. It has a much better ride & radio compared to the Ram. Salesman was terrific. Ordering soft tonneau & bedliner for me today (at cost) & will even give me free loaner when they come in. Jury still out on running boards & bug shield.
  • croctcroct Member Posts: 26
    I am wondering if any of you guys ,who have the
    vibrations,that were posting here about a month ago or so have had any luck in solving this problem.I know alot of you were able to have gm buy the trucks back after several weeks and months of turmoil.I personaly have not heard yet of a service bulletin being issued to solve it.
    rims,tires,trans,drive shaft,drive angle,steering
    shaft,rigid frame,rear end,rear springs,who knows
    are all these culprits???
  • croctcroct Member Posts: 26
    Anybody know where else on the net a guy can find up to date info on the silverado vibrations??
  • jed1894jed1894 Member Posts: 337
    My vibration problem was cured with new rims and tires. Two of the factory rims were warped (chrome). Also Goodyear tires were bad...replaced with Generals. Runs good after 1200 miles (after correction). However, I have a towing vibration now....I'm not sure if its the trailer or the truck. I'm trying to fiqure that one out now.

    Also standby for other internet sources.... John
  • samrabbitsamrabbit Member Posts: 23
    My "lateral vibration" was actually in out of spec tires. Lots of them. When service manager found four tires that would live under the scrutiny of their "Match Balancing Machine" criteria..., the vibration was reduced to minimal.I now have 5000 miles on the truck. It is not getting worse. Actually it is getting better or so it seems. Ride quality is not up to snuff between 65 and 75, but the lateral shaking is gone.
    I should note though I am not going to keep the truck regardless. I have on order a 2500 class truck to replace this vehicle, due to the problem encountered with this truck initially. Planned to keep this truck ten years. Trust is not there the truck can make it. Too bad too, it is a great truck otherwise.
    It is a Silverado 1500/ Reg Cab/ Long Bed/ 5.3/ Auto/ 4X4-Z-71/ 3.73,Locking Differential. Will be replace with 2500 class with basically the same options except the 6.0 will be there as well as HD trans and will come with 3.73 gear instead of 4.10 which I think is standard on the 2500 series.
  • croctcroct Member Posts: 26
    Thanks for the response.2500 class truck is definately a step up.Hows the ride compared to
    what should be a softer ride in the 1500 series??
  • hoddyhoddy Member Posts: 1
    I have a 99 Silverado with the Generals on them with 36,000 miles now.I have the (RPO PF9)Cast Aluminum Wheels.No vibration at all since day one.Truck was built in Canada.Tires are holding up well on the tread bar indicators.I rotate every 6000 miles.Keep the front end grease every 15000 miles or at least checked.My next truck will be the dually with the DuroMax 6600 series engine.
  • croctcroct Member Posts: 26
    Sounds like good tires and good wheels.I`ve got goodyear wrangler tires and chrome wheels.Bet thats where my vibrations are coming from at 65 mph on hwy.
  • lincoln5lincoln5 Member Posts: 40
    New tires went a long way to taking care of the vibration on my truck. I all depends on the truck and its set up as to what is causing the problem and in some cases GM still doesn't know what to do. I think they have a basic "platform" that is always on the ragged edge of shaking.
  • ckitchensckitchens Member Posts: 67
    Just seems like the "basic platform" cannot allow for any suppliers' normal tolerance levels. Maybe it is too stiff - maybe not stiff enough. Enjoy reading about it - like I said, will be interesting to see what the General comes up with to fix this. In the meantime, they are losing marketshare on the only thing left that they could sell - their trucks.
  • rlswarinrlswarin Member Posts: 5
    I purchased a 2000 chev 1500 silverado extended short bed with the 5300 engine. I only drove the truck less than 100 miles when I noticed when the engine started cold had a solid knocking sound for the first 30 - 40 seconds as you started off. After that no noise what so ever. The dealer took the truck back and I am still looking. I noticed that some of you have had your transmissions replaced because of vibrations. I wonder if my noise was because of the transmission or engine. The tech called GM and their suggestion was to re-torque the rocker arms and if that did not get it then to try synthic oil. Neither solution would I accept. The noise sounded to deep pitched and solid to be a rocker arm. Any one else with this problem
  • rshornsbyrshornsby Member Posts: 200
    Pre-ignition????????
  • samrabbitsamrabbit Member Posts: 23
    Well this is my last post duys and gals. Met with Area District Manager about my truck. See previous posts covering last two months. Anyway, he said what he is paid to say. The vibrations are in spec and whatever residual vibration I am feeling is normal for the truck. This is bull but it is what I expected. In other words he can not authorize a buyback and if I want to pursue it I can through Tennessee Lemon Law. Two points on this. I work for GM which says to me you do not bite the hand that feeds you,sorry there are other ways, ie I have a 2500 series on order which will eliminate my truck from the equation when traded in to go to secondary market. Probably out west to serve its life hauling hay or cruising the dirt roads of America.
    Point two is my coffee does stay in the cup now, which is what prompted me to take it in the first place. I have to believe the tires were bad after finally getting a good set installed to the truck. So far the vibration has not gotten any worse and only time will tell if it comes back or not.Anyway, this is my last post for now, the truck is fine and I think the trucks rolling off the line today do not have the vibration as the number of complaints seem to be dwindling to nothing here on this posting
  • revitupfastrevitupfast Member Posts: 38
    Hello Everyone. This is my first time posting on this, or any other Internet "Talk" forum. Well, here goes.
    I have been following the posts regarding the problems experienced by many with the new 99/00 Silverado trucks. Since I had a new one on order, I was to say the least a little nervous as to what to expect.
    I recently (Dec.8.1999) took delivery of my truck.
    It is a 1500 Series, 4x4 Autotrac, reg cab, L.S. Trim, 5.3, locking diff, Factory aluminum rims, Wrangler tires, with the H.D trailering pkg.
    So far the truck has been excellent. No shakes or vibrations at any speed.
    The truck was built in Pontiac Michigan during the week of Nov. 15/99. Being from Canada, the thing had a sticker price of over $38000 which is kinda scary when I see see the prices the U.S. boys are quoting for their units. Oh well, if you consider the exchange rate it doesn't seem too bad, although it seems to take just as long to come up with that kind of coin.
    Anyway, hopefully G.M. has got their act together and whatever the problems were, most have been sorted out.
    I thought it a good idea to post at this sight to give any other potential buyers some peace of mind, and not to assume all Chev/GM pickups have the same problems. (Hopefully I don't eat these words later)
  • ckitchensckitchens Member Posts: 67
    Good for you - making them just take it back. Must have been hard to part with a nice new truck, but you did the right thing. If you carefully check the posts on this site, you'll find that not only has GM had problems with the frame, transmissions, etc. on these new trucks - but also the engines. I'm not an engineer - but, it would seem that they had to plant an electronic sensor in the engine itself to meet EPA compliance with their "new" pushrod engines. (Has anyone noticed - they have stayed with the pushrod design much longer than anyone else. Dodge has even got a nice new overhead cam V-8) Apparently the cradle that houses this sensor is another faulty design. Thought they had fixed this - but your problem sounds like those I have heard before.
  • sovercash1sovercash1 Member Posts: 112
    Did the dealer change the Oil Filter?

    I have seen a faulty Anti-Drain back valve in the oil filter cause an engine Knock for a few seconds after startup.

    Did it do it everytime you started the truck? Cold Or Hot?

    SteveO
  • kingfishguskingfishgus Member Posts: 112
    Well, you've gone as far as you can go. There are many many more folks with vibration problems that post here, for sure. If we see 50 folks here,you can bet there are thousands with problems going unfixed. I'm still fighting them on mine, but haven't gone for the buyback yet. I'm up to 14 new tires so far, and am supposed to go back for another 4 or 5. I've been keeping track of serial numbers so they don't just swap them around. Hopefully I'm costing GM some money on tires and mechanics time, so I'll keep at it till it's not fun anymore. Actually it's not much fun really, but I do like messing with them. Must have the right attitude, but being in the customer service type of business myself, I get kick out of hassleing them some.
    GM knows what is causing our problems. I bet it is something that cannot be fixed cheap, like the frame problems we heard about early on. I know of a body shop that has checked some trucks and claims the rear frame was bent out of shape, and it was not due to hauling too much weight. Manufac problem? Who knows. But I'll guarantee Chevy is not going to fix a problem that would cost them that much.
    Glad your truck is smoother, and good luck when you replace the tires. Stop back in to forum if you bad vibs come back.
  • z71billz71bill Member Posts: 1,986
    So you think it would be cheaper for GM to buy back a truck than fix it? That is hard for me to understand. I also think if GM knew what the problem was - a dealer someplace would have also figured it out and the "cat would be out of the bag" --
  • kingfishguskingfishgus Member Posts: 112
    Sure it could be cheaper to buy back. From what I've heard, they're not paying full purchase price on a buyback, the discount a standard mileage rate which most have not been happy with.
    When they buy them back, they don't destroy them, they put them on the lot as a used vehicles, and probably recoupe most if not all of their money. If the problem was something bad, like a bent frame, it would cost them a few thousand dollars per truck to fix. As soon as word got out that there was a fix, they would have to do it for a bunch of trucks already on the road who's owners reported problems, but just gave up on getting the problem fixed. In my opinion, Chevy has been stalling people with this tire swapping/balancing business until the consumers have tired of taking their trucks back. Owners just resign themselves to the fact that the truck is never going to be right and give up. I'm sure that along with that resignation is a decision that GM will not be in the running for their next truck purchase, which is how it should be.
    I used to be a GM fan, but these experiences are indicative of a lack of integrity which we should not tolerate.
  • rayt2rayt2 Member Posts: 1,208
    Maybe all these complaints can be copied & forwarded to NTSB for them to look into. If GM isn't handling it properly & it obviously is a functional default in vehicle affecting driveability then it should be addressed ! However NTSB will probably require all the vehicle data & vin# etc to follow up on complaints. It may take each individual owner to write a letter of complaint to them.....are you willing to do this to get it resolved ?

    Just my two cents worth, I don't have my truck yet so I'm crossing my fingers that I won't experience these types of problems.

    Ray T.
  • rayt2rayt2 Member Posts: 1,208
    National Highway Traffic Safety Administration NHTSA.

    Ray T.
  • rshornsbyrshornsby Member Posts: 200
    I don't have my truck either. Come to think of it, I don't have an order number yet either.

    Roger
  • anonymousanonymous Member Posts: 314
    You hit the nail on the head....you're absolutely correct! GM comes out alot better with buy-back. These trucks hold their value, so in come cases, they even make money on re-sale of vehicle.

    I've always owned GM products, but this is my last GM vehicle. I've never owned a vehicle that I had to take to the service department 22 times for the same problem. Never! I'm going to trade this truck as soon as I can break even.
  • afs11afs11 Member Posts: 86
    It's to bad that you have had a lot of problems with your truck.

    I can't speak for others who write on this topic, but I think that your opinion has been marginalized due to your lack of putting your name behind your opinions!

    It's rather cowardly to hide behind anonymous!
  • rshornsbyrshornsby Member Posts: 200
    Probably works for FORD...
  • rayt2rayt2 Member Posts: 1,208
    it's confusing to those of us on site trying to empathize with someone who chooses to be an anomoly. But it's a free world, your choice.

    Regarding taking your truck back to dealer 22 times for same problem ! Does the state you live in have what's known as the "Lemon Law" ? If problem is directly related to driveablity of vehicle then this would be covered by that law here in N.Y. (personal experience w/1986 GM pick-up). As long as you have kept all the service tickets (documentation) you should have no trouble persuing it this way if dealership is unwilling to resolve.

    I would seek relief that way myself.

    Just my opinion.............

    Ray T.
  • rlswarinrlswarin Member Posts: 5
    It did make the noise only when cold. The first thing that the dealer tried was changing the oil filter. Did not help. The noise was not a "spark knock" much deeper and solid sounding than that. I did test drive a truck before that with the vibration at 60 mph, dealer blamed it on the road so I drove my trade in on the same road and no vibration so I excused myself from the dealership and shopped elsewhere. I could not ask for dealer I purchased from to be more friendly and nice about taking the truck back. Would love to have a Silverado 1500 truck but not until the problems are solved.
  • vetzsvetzs Member Posts: 4
    Took delivery late September 99 on a 00 Silverado 1500 Reg Cab, short bed, 5300, Auto, locker. I now have 4000 miles on it without it skipping a heartbeat. No Vibrations, No problems, love this truck. Advice to potential buyers: I think you only hear from those with problems on this forum, (small percentage of actual sales)
    Later ~~~~ vetzs
  • z71billz71bill Member Posts: 1,986
    It is hard for me to see how a buy back would be a better profit move for GM. If it was they would agree to buy back without any hassel. I know when you drive a new truck off the lot it drops in value - big time. Who wants to pay close to the same price for a truck with 3,000 miles VS a new truck. I have heard the buy back charges $.25 per mile, so If you had 3,000 miles you would get $750 less for the truck than you paid for it. The sale price of a truck with 3,000 miles (in my opinion) would have to be much less than $750 cheaper than new (more like $3,000 less). Also the dealer handling the sale of the used truck is not going to do this for free.. They would need to make at least $2,000 gross profit. That means if GM could fix the problem for less that $4,250 they would be ahead, plus the value of a happy VS pissed off customer.

    Also - you must understand this point - if they sell the truck it would still be under warranty. If the truck was so bad that you forced a buy back (say from vibrations) GM would still be on the hook for fixing the problem. They could elect to sell the truck without a warranty -but that would have to be at a greatly reduced price. How much of a discount would you need to buy a 3 month old truck with 3,000 miles on it if the warranty was voided.

    To think GM makes more $$ buying its trucks back VS fixing the problem just does not add up to me.. I am just glad my truck has been near perfect - 7,500 miles and no real problems..
  • jed1894jed1894 Member Posts: 337
    You should find out more facts before you make remarks......I did not know the message went anonymous.....apparently if "cookies" is not activiated the message goes as "anonymous." Try it and see....

    Anyway, I have nothing to be anonymous about: I have a large file with GM, I started this post as well as others, and I'm also in the middle of Lemon Law situation with my state, GM, BBB, and the media. I've also e-mailed numerous people on this forum with possible explanations of their problems because they have tried every thing know to fix my problem. Everytime I think they got it resolved, it comes back.

    It's easy for people to make remarks here that do not have the problem. I opened the topic for people with the problem, not people without the problem. Until you've been 22 times to the dealer (1 hour each way) and wasted countless days off work, you can't imagine the frustration. Especially went I traded a perfectly good truck for this piece of junk that I got for 26K.

    Good luck to everyone on this site and their truck problems ....Sorry for the mistake afs11, I will not post again. John
  • croctcroct Member Posts: 26
    I`ve kept an eye on your posts as well as others with similar problems.I hope your problem is resolved soon one way or another.Thanks for your many inputs and good luck.
    ps;I`d post whatever I wanted to however I chose to if I were you.(croct)
  • al2al2 Member Posts: 73
    Your understandable frustration is obvious, but it is people like you that are keeping the pressure on GM to the benefit of everyone -- keep posting and let us know how you're doing.

    You have to realize that a lot of people don't want to hear bad news and hope the quality problems will disappear if they simply deny they exist. Remember those three famous monkeys, hear no evil,see no evil, say no evil. People are tired of waiting to get orders, nervous about spending big bucks for a crapshoot and hoping that they do not have to walk in your shoes.
  • rayt2rayt2 Member Posts: 1,208
    your using lemon law in your state, I didn't see it on your profile where you are from so I'm not sure if your lemon law works the same as New York's, here you have 1 year to file & up to 18,000 mile limitation to apply. If you have more then 18,000 on vehicle after settlement then you are hit with an adjustment on cost buy back, I got everything I paid back for my 1986 Chevy less $500 because I was 2000 miles beyond 18,000 by the time the settlement took place.

    Letters to GM will probably go unanswered since I have had NO return mail from GM regarding my written complaints with ordering process.(both their General Manager & North American President were contacted)

    Keep up the fight, we all get frustrated and it obviously shows in our posting's sometimes, right?

    Ray T.
  • samrabbitsamrabbit Member Posts: 23
    Stop that, I like to hear your posts and you and I have similar problem with truck. I assumed your truck was ok after your last post about changing bent rims. I also assumed the topic was going away as the number of new postings was diminishing. My truck has now 2000 miles on this set of tires. Am happy to report situation is not worsening. Also should note miles logged are primarily on secondary roads where 55 is as fast as you want to go on a good day, (ie. deeep ditches and no shoulders to speak of). The truck is fine although if you do go down the freeway there is a constant though not irritating shake but not bad enough to take it in for. I figured the shake would come back but so far this is not the case. I intend to take back to dealer to re balance the tires and rotate after 5000 miles which will be 8400 total on the truck. If it is worse after rebalance I will be right there at the dealership complaining very loud and very clear.
    I chose not to pursue the lemon law on this as I am ordering a 2500 truck to replace this vehicle, but have no idea when this will be built.
    I check this posting often and frequently and feel you should too as well. We are all in this together so please do not bail because of a few crude remarks.
  • pmattpmatt Member Posts: 1
    Bought my 91 Silverado 4x4 ext cab brand new in oct/90. 130k on it now and it's like family. Hate to even think of going to a new one but kids are getting close to college time and if I don't spend the bucks doubt I can swing tuition and a new truck. BUTTT I had very few problems with the 91 and I can't stomach 10 minutes in a dealer so with all these problems of shake and roll on the 2ks what would you do. Buy now and gamble on getting a good one or wait a year? 3/4t better than the 1/2t?
    pmatt
  • z71billz71bill Member Posts: 1,986
    The number of problems on the 4x4 are very low. If that is what you want I would go for it. I love my 99 Z-71. Drives great, no shakes, no problems.
  • jed1894jed1894 Member Posts: 337
    Croct: I think the end is near....one way or another. My state is into the mix now and vigorously pursuing the matter. Also BBB auto line is on the job and apparently making waves: got a call from GM today and they're wanting to settle the case. I told them (GM 800 #) to have someone call that had the authority to make a decision instead of a telephone operator trying to calm me down. They offered to send me to another dealer for attempt to correct the problem, but I quickly informed him that I've been to four (4) of the closest dealers with no correction.
    P.S. thanks for support......and you can count on me to help solve this vibration problem.

    al2: I agree 100% and you can count on the pressure..... Even when I get my problem resolved, which will probably be soon, I will still follow the subject. I'm glad some folks are having good luck with their trucks--I did with my other GM truck, but this problem is wide spread, unlike what some people think. I believe GM has the cure (at factory) and is correcting the problem with the newer models.

    rayt2: Lemon Law here is 12 month/12,000 miles. If the problem was noted before 12,000 then the mileage doesn't matter as long as the Lemon Law (certified) letter was sent before the 12,000. I'm at 8300 miles now. Sorry for frustration post....need to drink more wine before I write (like now).

    samrabbit: I thought my truck was OK too. It is except the towing part. The truck rode perfectly with the new rims and tires. I even took the wife out and celebrated the occasion. However, when I hooked up the ATV, it vibrated terribly. I borrowed trailers from friends to make sure it wasn't my trailer, but the problem persisted. I'm lost now and I don't have a clue what it could be now, neither does the dealer. I think GM is about ready to buy it back....what do I do then? Buy Dodge or Ford? Don't think so.

    Sorry about last post..and sorry about this long post. Good luck ..... John
  • rayt2rayt2 Member Posts: 1,208
    Sress ! don't ya luv it !
    I went thru it with my 86 1/2 ton 2wd, but when all was said & done I turned around & ordered the 88 Ext. Cab 2wd 4.3 . I had that truck up until Sept. 99 when I sold it with 128,000 on ticker.
    I didn't hold it against GM just wanted the product that worked properly. They bought back the 86 I ordered the 88. No regrets

    my two cents

    Ray T.
  • jeff149jeff149 Member Posts: 5
    Just bought 2000 Silverado Lt 4x4 5300 Ext cab only has 350 miles did not notice any vibration but was surprised when using the brakes on ice & snow that the brakes kept wanting to lock up(Pulsating Pedal) when applying moderate pressure anybody else find this?
    Also own a 99 Yukon but it does not act that way,Dont know if it has to do with 4 wheel disc brakes.
  • dropperdropper Member Posts: 47
    Well, since the back end of the Silverado is much lighter than a Yukon, you are probably noticing the ABS system kicking in (pulsating). If you can, go out to a parking lot and test the brakes. For ABS, you should maintain a firm to hard pressure (don't pump) and see if they are working. They should alternately lock and let go by themselves.
  • ckitchensckitchens Member Posts: 67
    I have them on my 1999 F-150. I think they are quite a bit noisier than any new brakes I have seen, but the feel and braking power is superb. Just today, I had to stop faster than I wanted on very loose gravel - the brakes did just what they should. Very mild pulsating and a rather amazing straigt stop - never had a pick-up do this before with out rear lock-up and slide. Otherwise, in normal driving - they are the best feeling, easy to modulate brakes I have ever had. Maybe a little too confidence-inpiring? But, they worked fine just today in a compromising situtation.
  • jpfltawjpfltaw Member Posts: 43
    I have been fighting this vibrating problem since 6/1/99...40 days in the shop...5 tire changes...6 alignments...countless arguments over senseless dealer suggestions...factory rep bs...
    now it is the atty turn.....
    if it was designed to vibrate, then why is it not in the product brochure...(the factory rep. was stupid enough to put it in writing and signed it.)

    Sewell Chevrolet, N.O.LA SUCKS!!!!!!
  • tucsonjwttucsonjwt Member Posts: 265
    Don't have too much ice and snow in Tucson, but I too noticed that the brakes go into ABS mode when the brake pedal is depressed anything more than a normal amount. This doesn't bother me - just means that I am stopping sooner than expected and I adjust my driving to it.
    Chevrolet response that vibration is caused by empty box load driving is interesting. I have read several reviews that commented on the "jumpy ride" of the Silverado when driven with an empty box. Aftermarket suppliers advertise that air springs will provide a smooth ride both empty and loaded. I wonder if anyone has installed airsprings front and rear on a new Silverado yet?
  • jeff149jeff149 Member Posts: 5
    Thanks for the response, Gave it some more thought after i posted, I figured it had to do with the ABS system and that the truck was Empty,It just caught me by surprise I was not expecting it.Also tried it again and the truck does stop quickly and goes straight. I also find the Z71 Suspension gives a good ride and i dont find it jumpy,we would Know, Roads are horrible in Maine.
  • bg4dgbg4dg Member Posts: 44
    My '00 Z71 started the freeway shakes at just over 1000 miles. The truck is very sensitive to tire pressure. The tires were way over-inflated when I bought it, and dropping the pressure made things a lot worse. The first dealer I dealt with said they had a "blank check" from chevy to try to fix the shaking trucks, but looked at it and did nothing! The svc. manager blamed the freeway. The e-mail and phone call to cust. svc. voluntereed that they would try different shocks, but nothing. The second dealer was called by chevy. I was told to call them next. Second svc. manager says the shake will "empty your coffee cup" but can do nothing. I have asked them to buy it back. Am awaiting a response. Should have stuck with Toyota. The dealers suck, but at least their vehicles don't.
  • jed1894jed1894 Member Posts: 337
    Rayt2: I agree....if GM will buyback this bad truck, I may consider another GM truck when I know the vibration problems are fixed. On-the-other-hand, if GM doesn't buy this truck or somehow fix this problem (towing vibration), I won't let it die.

    texan4: I can't believe you got the e-mail....that sounds like typical GM BS. But at least they admitted the problem.

    Got a feeling I'll hear something tomor. on my vibration repurchase. Some GM rep. has been calling my work looking for me. BBB auto line and Attorney General office has notified them regarding my case..... will let everyone know....

    John
  • afs93afs93 Member Posts: 30
    Jed1894,

    I'm glad you fixed the problem you had with the cookies. I don't understand why you don't want to post anymore?

    I hope that your truck problems can be resolved to your satifaction.

    You stated that I should find out more facts....well, I make sure that everything is activiated before I post!!!
    Sorry if I hit a raw nerve. Good Luck in the future.


    afs
  • rayt2rayt2 Member Posts: 1,208
    Maybe that e-mail should be forwarded to National Highway Traffic & Safety Administration for them to look into if that is GM's answer to a drivability problem. They are the ones who can have recalls initiated if GM doesn't resolve problem.

    What do you think ????

    Ray T.
  • jed1894jed1894 Member Posts: 337
    I think you're exactly right. That's the first thing I've seen whereby GM has acknowledged the problem is such a non-GM way (if that makes any sense). They've (GM) told me for five (5) months that my problem was normal but the service manager tells a different story. He acknowledges there is a defect but doesn't know how to fix it. I printed the memo for future ref.

    Another interesting point: The service manager tells me that he has other customers with the same vibration problems (1999 and 2000 models) and he's doing the same thing for them (new tires, rims, tranmissions, driveshafts, shims, leaf springs, etc.) This is a small dealership that probably sells about four (4) trucks a month, if that. My point is..... not everyone having the problems are making it to the internet. I think the problem is wide spread. I also think the problem is not isolated to one factor.

    However, I think GM will figure this thing out and correct soon. Don't know how they'll treat customers with older models that still vibrate if the fix is too costly.

    John
This discussion has been closed.

Your Privacy

By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our Privacy Statement, and you agree that your use of the website is subject to our Visitor Agreement.