Second Service - 2014 BMW 328i xDrive Gran Turismo Long-Term Road Test

Comments

• scottybb Member Posts: 2

  October 2014

  Was the email from a BMW representative about the computer update something that a non-Edmunds BMW owner would receive? I would also think that the dealership should be able to check for any service bulletins that have not been applied to the car and recommend that they be applied while the car is being serviced.

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• ebeaudoin Member Posts: 509

  October 2014

  I've seen the above comment quite often and I have to ask- does the Edmunds staff alert all service writers that they are, in fact, employed by Edmunds? People seem to think that you get special treatment because you work for Edmunds and share the experiences online. Not trying to ruffle feathers; just genuinely curious how much foreknowledge the dealers have of your employment as automotive journalists.

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• s197gt Member Posts: 486

  October 2014

  i think they have said in the past they don't tell service people that they are edmund's employees but if the vehicle is a manufacturer loaner the dealership will likely know at least that... also, the address they use can often give them away.

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• arcticbluetsx Member Posts: 79

  October 2014

  ...and if anybody from the dealership happens to be a reader of these long-term tests, they can probably figure it out as well

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• nagant Member Posts: 176

  October 2014

  What BMW does not want known is the actual cost of maint when the warranty runs out.

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