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Lexus LS: Problems & Solutions

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  • michael_mattoxmichael_mattox Member Posts: 813
    I don't think that can be changed....Lexus thinks it is hazzardous to fiddle with the GPS while driving....Mine is an 01 and I have tried to get that changed but couldn't....

    Lexus doesn't understant that there may be a passanger on board that can work the GPS...
  • dexmondexmon Member Posts: 8
    That is so silly for them to think like that. I had a Kenwood navigation in a Lincoln before I bought the 430 and it allowed me to do anything while I was driving. One of my customers told me that an electronics shop might be able to do it for me. I will look into it and let you know. Have a nice day, and as a matter of fact I think that the same company that makes the nav system for Kenwood makes the nav system for Lexus. A company by the name Denso.
  • 00boxsters00boxsters Member Posts: 202
    I suspect Lexus/Toyota inhibits such use while driving because of a corporate CYA legal policy as opposed to valid purposeful reasons.
  • wwestwwest Member Posts: 10,706
    How would the nav "know" it was the passenger manipulating the nav controls and not the distracted driver?
  • garyh1garyh1 Member Posts: 394
    Hmmm, how about sensors on the wheel that would turn off the NAV block if there were 2 points of contact (two hands) on the wheel?
  • garyh1garyh1 Member Posts: 394
    Looking for suggestions...

    I would really rather take my new LS to the beach this summer rather than our 11 yr old MB E320 wagon, but I'm sure the LS' trunk is not going to hold all of my family's stuff. We previously put a couple of large old suitcases strapped onto the roof rack of the wagon and that worked fine.

    Has anyone tried to put a roof rack on the LS-- preferably one that can be removed when not needed? Or has anyone used a roof luggage carrier that they would recommend?
  • rgswrgsw Member Posts: 333
    How about a small trailer and an after market trailer hitch? Not sure what the owner's manual sez.
  • vchengvcheng Member Posts: 1,284
    There is a Lexus hitch and also roof rack available for the LS430, and maybe you can get one shipped over and installed.
  • gwendolyngwendolyn Member Posts: 46
    ok guys...the ps pump is being replaced as we speak @ the lexus dealer. They informed me after checking it out, the pump needs replacing. apparently, the loud whining is caused by something internal...however, the pump was not leaking at this time. I'm going on a long trip and I didn't want to take the chance of it going out then.

    thanks for all of your help....

    Also I feel vibrations @ 40 and 60 mph...any suggestions on what that could be?
    Mich tires on are the car, with plenty of wear remaining.
  • famwaldfamwald Member Posts: 114
    Also I feel vibrations 40 and 60 mph...any suggestions on what that could be?
    Mich tires on are the car, with plenty of wear remaining.


    My best guess is front end alignment, unless there's a defect in the tires.
  • rgswrgsw Member Posts: 333
    Have the tires been balanced lately. Maybe one of the weights has fallen off, it's happened to me. The wheel has not accidently hit a curb has it??? Good luck. The vibration is not the flat spot that occurs in radials after they sit a while and then goes away after a few miles of driving? Just brainstorming.
  • gwendolyngwendolyn Member Posts: 46
    thanks for the input....does it matters who align and balance your tires or I must I go to the dealer...also, what about oil changes?
  • kannawinkannawin Member Posts: 1
    I have the same problem with LG phone and Sprintpcs

    dialed numbers can be "registered"...there are 18 registration numbers available...#6 is reserved for most recent number

    But, you must remember who the number belongs to...no name reflected.

    Phone book data exchange does not work...I assume the LG has a different format than Lexus engineers expected...each name can have 3 phone numbers and an icon to indicate office, home, cell...and there can be an e-mail
    Kannawin
  • rgswrgsw Member Posts: 333
    My personal opinion, at 102k Miles, don't think I would have the dealer align and balance tires/wheels. I would prefer to take it to a reputable person/mechanic. I just purchased a new set of tires for my little GMC pickup and the tire shop balanced them as part of the deal. He did not do wheel alighnments, so I took it to the auto repair shop near my house. I personally would do the same for a Lexus that is out of warranty. I feel the same about the oil and filter change. There is a list of maintenance items that service is recommended for in this web site. I take my LS430 to the dealer for all maintenance repair items as long as it is under warranty.
  • aardmanaardman Member Posts: 14
    Which dealer quoted you $350 for the LEXUS XM? My local dealer in Fife, Wa. quoted me dealer cost, wholesale, $373.75 for the KIT.

    Does anyone know where the Lexus xm mounts and connects to the levenson/nav? I uncovered some electronics in the right rear corner of the trunk but they are unmarked. There were two unused connectors available on a wiring loom. Perhaps this is where the xm connects?

    I connected my Skyfi 2 in the consol and use the fm to recieve it on the Levenson system, but want to install the Lexus to get read out on the nav and better sound quality. Where are the dealers putting the xm antenna? The dealer in Fife says they install it somewhere in the windshield area hidden, perhaps the rain sensor in front of the rear view mirror? I have seen a post here about using the center rear stop light housing to hide the antenna in too. Anyone have any input?
  • rcf8000rcf8000 Member Posts: 619
    Lexus of Tucson quoted me the $350 for the unit. (It could have been "about $350") They recommend locating the antenna on the driver's side of the trunk lid, where Lexus directs them to install it, saying it won't work if you install it anywhere else. They say they have experience to prove it. (I doubt it, though.)
  • aardmanaardman Member Posts: 14
    I'll be in Tucson the end of next month, I'll check them out then, thanks.

    I mounted the antenna in the middle of the trunk's leading edge near the rear window. It works just as well as any other I have installed on two other vehicles on the roof. I was hoping to place it in some place hidden though.
  • gwendolyngwendolyn Member Posts: 46
    Phil,

    Thanks for the input. I was told there are special balancing weights that are used on Lexus and also you have to make sure the wheel lug nuts are not tighterned improperly....is this so?

    Thanks...
  • itrollsitrolls Member Posts: 11
    Fellow board members:

    I am looking for a Lexus mechanic in the Los Angeles/Torrance area to rebuild my transmission.

    This car has been dealer serviced since purchase with all scheduled maintenance performed on a timely basis. I do not understand why the transmission makes a lot of noise when driven. In addition, the car will not get into reverse gear.

    Can someone recommend me a reputable Lexus Mechanic who can rebuild this transmission. Lexus dealer wants to charge close to $6,000 for the replacement transmission.

    Thanks for your help in advance.
  • famwaldfamwald Member Posts: 114
    I am looking for a Lexus mechanic in the Los Angeles/Torrance area to rebuild my transmission.

    itrolls - you might have some luck at the CarTalk guys' website. Copy & paste the web addy (below) to their "Mechan X-files", then enter your zip code. Entries are made by readers/radio talk show listeners, with their comments. It's worth a try.

    http://www.cartalk.com/content/mechx/find.html
  • deadairdeadair Member Posts: 10
    I have an a/c question on my 1995 400LS. The car has been well maintained. Coming back from Cleveland last weekend - 12" of snow. I ran the a/c to keep the fog problem to a minimum. While at turnpike speed - 75 mph - I noticed a whine that increased and decreased with the rmp. When I shut the a/c off it stopped. At home I checked and the noise seem to be coming out of the manifold, not the compressor. Plus the a/c does not get cold. I've located the a/c fill in front of the radiator and the window shows nothing. I hope is is just out of a/c juice. could I be so lucky?
  • wwestwwest Member Posts: 10,706
    if it was snowing the A/C may have been disabled by design. The indicator may be on, can be turned on, but the compressor will not run if the outside air temperature is below ~35F.

    Second, the only way to check the fill level if to be looking at the glass just as the liguid refrigerant first reaches it, generally within a few seconds of the compressor clutch being engaged. In that circumstance you will see bubbles in the liquid for a second or so but once the area behind the glass has fully filled with flowing liquid it will not look any different than no liquid at all.

    You want the A/C airflow to be cold when it's snowing outside??!!

    Just what planet are you from?

    Lexus owners mostly complain about the system being too willing to switch to cooling mode, airflow primarily from the dash outlets, once the cabin has risen to the temperature setpoint.

    Cool and dry airflow to the bare skin of the face can be extremely discomforting when the human comfort equation is unbalanced by the loss of radiant heating from the surrounding landscape. Most of us tend to manually over-ride the system back into footwell mode which results in more warming airflow and unlike the cooling mode, "leaks" a substantial level of that warming airflow to the interior surface of the windshield to keep it, hopefully, well above the dewpoint of the cabin atmosphere.

    If your windshield tends to fog up in these conditions the best thing to do is lower the relative humidity of the cabin's incoming airflow by heating it, sometimes even above your personal comfort level. At the same time keep it in defrost/defog/demist mode as much as possible to keep the windshield thoroughly warmed against the COLD 60MPH airlfow impinging on its exterior surface.

    Lowering a rear window slightly will also help.
  • deadairdeadair Member Posts: 10
    It's a car, not the space shuttle. A/C reduces the moisture level in a hurry. That's not the problem. Does the compressor make a noise when there's no juice - whatever they use in the a/c) was my question? My '99 Camry had 199K and an a/c system I never touched still got cold. This car is way over engineered. Don't get me wrong, I love the car and marvel at the engineering, but I don't feel guilty since I only paid $8,9999. I doubt I spent over $1,500 over 13 years on my Camry. That's just one stop at the Lexus dealer. I'd feel real bad if I dropped $50k and had to put a new transmission in it even if it was a warranty item. Dude, it's just a car.
  • wwestwwest Member Posts: 10,706
    Not necessarily.

    Assuming incoming fresh airflow and if that incoming air is already cold, but still saturated with moisture (it doesn't take much moisture content to bring cold air to 100% Rh.) the A/C evaporator operating at an absolute minimum of 32F (35F being more common) simply cannot be effective at reducing the "moisture level". That incoming airflow would need to be above 47F and still close to saturation in order for the A/C to be effective at reducing the moisture level in a hurry.

    If you wish to keep your Lexus windshield clear of condensation in the circumstances you related then raise the heating level high enough to be slightly discomforting and activate the defrost/defog/demist mode to route ALL of the system airflow to the interior surface of the windshield. If the fogging condition persists then lower a rear window slightly to allow the moisture laden air within the cabin to more readily escape.

    The factory refrigerant in the Lexus series is a CLEAR liquid. Liquid refrigerant flowing through the sight glass can only be visually discerned by observing the bubbles at the initiation or end of the liquid flow.

    I have never heard, nor do I know of, any noise unique to the system running low on refrigerant. Only if it runs long enough that way and begins to fail internally. That shouldn't happen with a Lexus since there is a low pressure cutout switch that prevents the compressor from operating if the refrigerant level becomes too low.
  • rgswrgsw Member Posts: 333
    "I'd feel real bad if I dropped $50k and had to put a new transmission in it even if it was a warranty item."
    I did this on my 2004 LS430. It took only one day and included the replacement fuel pump that was not compatible with the mixture of gas we use in the U.S. (Ethanol I believe). The dealer cautioned me to bring in the car nearly empty of gas so they could fill up the tank as a courtesy and provided a new Lexus as a loaner vehicle. About a month later, I received a letter from Lexus Headquarters apologizing for the inconvenience and they included Chevron gas gift cards valued at $200 to make up for any inconvenience that it might have caused. I've never heard of any other car company doing anything like that. Guess that's how they practice "the Passionate Pursuit of Perfection".
  • famwaldfamwald Member Posts: 114
    I did this on my 2004 LS430. It took only one day and included the replacement fuel pump that was not compatible with the mixture of gas we use in the U.S. (Ethanol I believe).

    So . . . perhaps you got an LS that was built for Europe, if the fuel pump was not compatible to our gasoline? Interesting . . . .
  • rgswrgsw Member Posts: 333
    Lexus replaced all fuel pumps on 14,259 LS430s manuf for US from July 03 thru Jan 04 (approximate dates). They changed out the transmissions and the fuel pump. I heard that Lexus could have fixed the transmissions, but they chose to replace them with new ones and destroy the old transmissions. Vehicle: 2004 Lexus LS 430
    Defect Description:
    ON CERTAIN PASSENGER VEHICLES, THE IMPELLER INSIDE THE FUEL PUMP MAY HAVE BEEN IMPROPERLY MOLDED DUE TO A MANUFACTURING ERROR. ALCOHOL IN SOME FUELS MAY DEFORM THE IMPELLER AND CAUSE IT TO COME INTO CONTACT WITH THE PUMP HOUSING.
    Consequence of Defect:
    THIS CONDITION COULD INCREASE THE ROTATIONAL RESISTANCE OF THE IMPELLER AND, IN THE WORST CASE, MAY RESULT IN FAILURE OF THE FUEL PUMP
    U.S.
  • famwaldfamwald Member Posts: 114
    Wow, I did not know that. We are still newcomers to Lexus with our purchase in December.
  • nvbankernvbanker Member Posts: 7,239
    "The dealer cautioned me to bring in the car nearly empty of gas so they could fill up the tank as a courtesy and provided a new Lexus as a loaner vehicle. About a month later, I received a letter from Lexus Headquarters apologizing for the inconvenience and they included Chevron gas gift cards valued at $200 to make up for any inconvenience that it might have caused. I've never heard of any other car company doing anything like that. Guess that's how they practice "the Passionate Pursuit of Perfection".

    That's a nice thought, but the reason they cautioned you to bring the car in nearly empty, is because they didn't want to try to drop a full tank of gas to get to the fuel pump. It's very heavy.
  • rgswrgsw Member Posts: 333
    I had the same thought myself and challenged the service rep about it. He indicated that the fuel pump was not in the gas tank and that they did not have to drop the tank or drain out the fuel. I know my chevy pickup has the pump in the tank.
  • nvbankernvbanker Member Posts: 7,239
    Wow, if the fuel pump isn't in the tank, it's the only car I know of today where it isn't. I'll take your word for it.
  • gpronestigpronesti Member Posts: 1
    I know a dealer and mine was installed for $690.00 total. Doesn't seem like he gave me such a good deal now. The antenna is on the driver's side trunk lid. Seems like a ridiculous place to put it. Can't they hide it somewhere?
  • vchengvcheng Member Posts: 1,284
    ... is in the tank, but it is accessible through the floor of the car under the back seat. This means that the gas tank itself does not have to be removed to get at it. Removing the gas tank on an LS requires removing the drive shaft and a whole bunch of other stuff.
  • rgswrgsw Member Posts: 333
    Thanks for helping to clear that up. Maybe the tech rep told me that he did not have to remove the tank and I took that to mean the pump was not in or near the tank, sorry.
  • rgswrgsw Member Posts: 333
    I think I paid the Lexus dealer $780 including tax for the XM receiver and installation. They initally Put my antenna on the driver's side of the trunk because I think that is the closest and easiest place for them to put it. They wrapped the antenna lead around the cable that retracts from the trunk lid and that interferred with the retractor's operation. I complained to Lexus Hq and later the dealer moved the antenna to the forward center of the trunk on the 2004 LS430. When I took delivery of my 2005 LS430 they moved the receiver and antenna to the new car and placed the antenna to the center forward edge of the trunk lid. It works fine there.
  • nvbankernvbanker Member Posts: 7,239
    Yeah, that makes sense - I'm thinking an empty tank would help facilitate the R&R of the pump anyway. But maybe they just want to give you free gas?
  • legendmanlegendman Member Posts: 362
    "I am looking for a Lexus mechanic in the Los Angeles/Torrance area to rebuild my transmission."

    Suggest you contact Automotive Instincts (formerly known as Steve's Indpedent - Acura/Lexus Repair) in Woodland Hills, CA. They are a very honest and well qualified shop where I have had my car serviced for the last 7 years. If they don't do the tranny repair they can steer you in the right direction. I know that's a little far from Torrance but for $6,000 it would probably be worth it.

    They are written up on the CarTalk site, btw.

    Good luck.
  • legendmanlegendman Member Posts: 362
    I am considering trading my new RX330 for a 2005 LS430, largely due to wind noise and transmission hesitation problems. Notwithstanding the variety of maintenance issues that come up from time to time, how do you guys and gals feel about the 2004 and 2005 LS 430s? Are they a pretty bulletproof car or do they have their share of troublesome things that frequently don't seem to work right? Specific problems would be helpful to hear about.

    Thanks in advance.
  • famwaldfamwald Member Posts: 114
    . . . . . do they have their share of troublesome things that frequently don't seem to work right? Specific problems would be helpful to hear about.

    Well, our '05 LS absolutely will not unload the dishwasher no matter how often I ask it to..
    :P
  • wwestwwest Member Posts: 10,706
    Current rumor is that Toyota has just recently come up with a fix.
  • sv7887sv7887 Member Posts: 351
    Legendman,
    So far these cars are too new to evaluate it properly. The only common complaint is soft paint on this board. Others have mentioned hestitation issues and a harsh ride from the 18" tires.
    Long term there are questions as to whether all of these electronic toys will hold up well. I like my backup camera and NAV but I wonder how long they will last. Surely it will go past the warranty period and even extended of 7 yrs, but I doubt this car will be as trouble free as the original LS400's..That said on a relative scale, nothing beats the LS.

    SV
  • spctrespctre Member Posts: 1
    I'm not sure my problem qualifys as a "Leaking" LCD but you can tell me if i'm off base. My SC400 ('96) AC Climate Control Panel no longer has anything but a dark face and I have no AC or Heat or Fan. In short Nothing, can you help me ?
    JNS
  • sv7887sv7887 Member Posts: 351
    Hi spctre,
    This is a common fault on Lexus cars. Is this screen completely black? Does the unit work at all?

    If it is just the screen, you can have that panel rebuilt by Mikado Technologies at http://www.mikadotech.com/.
    They should do this repair for about $300. I got my panel on my LS fixed by them.

    Hope this helps,
    SV
  • rgswrgsw Member Posts: 333
    I have driven about 15,000 miles on each of three LS430 since 2001. I have had few problems. (l) the heater fan was making a humming noise and they determined it was the vanes in the heat/air conditioning system in the dash. Fix: Lexus replaced the entire heat/air conditioning system under the dash. Required removal of dash to access problem. (2) Driver's seat developed a crack in the bottom leather (non perforated). They attempted to fix and it showed up again. Fix: Lexus replaced the seat bottom. (3) Carpet on driver's side would not stay under the door sill. Fix: Lexus replaced the entire front and rear carpets (they are all in one piece). (4) Nail in outer portion of tred of tire when car was only three weeks old. Dealer and independent tire shop advised they were unable to properly repair a nail in the outer portion of the tred. Technically not covered by Lexus or the tire manufacture (road hazard). Fix: Lexus decided to replace the tire at no charge to keep a happy customer. (5) Tire pressure indicator out of calibration. Fix: Dealer calibrated. (6) In 2004 model, Lexus replaced the six speed transmission and fuel pump under a recall. Dealer filled the tank, Lexus sent $200 in free gas gift cards to make up for any inconvenience I might have experienced. (7) Paint. I have experienced some few dings on the front of the hood and the bumper. I didn't consider them to be out of the ordinary road hazards. Overall, I have been very pleased with the car's reliability and the dealer service. Hope this gives you a view of what happened to me, I feel that each customer experiences slightly different problems or none at all.
  • frankie33frankie33 Member Posts: 28
    Just purchased a Motorola V551 cell phone, equipped for use with Bluetooth. Can anyone give me directions on how to use it with my 2005 LS430?
  • nvbankernvbanker Member Posts: 7,239
    As a prospective Lexus buyer for my next Sedan, the bad news is, that is a lot of things to go wrong with what is reputed to be the finest car made in the world. I've had far, far fewer, in many cases -0- issues with most of my Lincolns, (but not all of them), and I expect pretty much no issues from a Lexus.

    The good news is, it sounds like Lexus dealers take very good care of their customers whatever the issues may be - that is comforting.
  • legendmanlegendman Member Posts: 362
    "That's a nice thought, but the reason they cautioned you to bring the car in nearly empty, is because they didn't want to try to drop a full tank of gas to get to the fuel pump. It's very heavy."

    Gasoline is also a hazardous waste, and as such, is very expensive to dispose of; moreover, as a "generator" of a toxic waste, Lexus would be responsible for any environmental effects the gasoline disposal could cause if were not disposed of properly.
  • legendmanlegendman Member Posts: 362
    Thanks for the thoughtful recap on your LS430s service histories. I appreciate the time you took to write it.

    I am left with conflicting opinions though on what it all means. On the one hand, it shows that Lexus stands behind (some of) their products and works hard on making good their promise of the "pursuit of perfection". It appears that when they find the problem, they fix it.They have not taken the cheap way out and have worked hard to honor its relationship with you, the customer. This is noteworthy, and, commendable. (That has NOT been my experience to-date with my RX330, but time will tell how they handle it in the end) But, it would have been better still had these systems and parts not been defective, requiring their repair or replacement.

    But the flip side is that your cars have experienced several minor and quite a few major mechanical problems, some of which required the car to be taken apart and put back together -- the transmission and the HVAC system. Having a dashboard pulled off, fuel pumps replaced, and tranny replaced adds up to a lot of defective parts and manufacturing errors in my book. While no car company makes perfect cars, these defects are not insignificant.

    I have owned an Acura Legend for well over a decade, and while its had its share of repairs, I have never had to replace the transmission, have the dash pulled out, the carpet ripped up or fuel pump replaced. Indeed, at 14 years old, the tranny and the fuel pump are still going strong. There have been no major recalls for the car.

    I guess my point is that Lexus' reputation for quality and reliability seems not to square with reality. My own experience with my brand new 2005 RX330 has revealed a number of ongoing problems that Lexus has been working on for 3 years (transmission hesitation). Interior noise is another appalling problem -- my 2005 RX330 is louder than many trucks!

    One would expect better engineering, quality assurance, and manufacturing excellence in a highly priced automobile like the LS430, but it appears that driving one does not equate to a trouble free ownership experience.
  • famwaldfamwald Member Posts: 114
    I considered Acura TL for a long time before settling on Lexus as my next car purchase. I spent a lot of time browsing the Acura forums here at edmunds.com, which helped me decide that I did *not* want an Acura. There seemed to be enough problems that I picked up on there and it bothered me. I bought the LS in December, based on our own experience with a '98 Toyota Avalon.

    As you said, no car is perfect. Even the best manufacturer will occasionally have a lemon. Perhaps you've got one in your RX. (do you have Lemon Laws in your state?) My next door neighbor loves her RX 300 and swears by it.

    One major problem in any product is not cause for concern in my opinion. Just MHO. However, ongoing problem$ every 6 months is another matter. That's why I dumped my Volvo. I have friends who swear they've never had a problem with their Volvos. Other friends have dumped theirs as gleefully as I have. Well, not gleefully because I did love driving that car and it was a great car . . .but . . . chronic the repair$ . . . that really got old.

    Another thing I have noticed: At one point I considered a Toyota Prius simply for the fuel efficiency. The forums here at edmunds all seemed overwhelmingly negative, while the Consumer Reports readers' survey in the April annual issues all had solid red dots ("excellent") reports on reliability & repairs. Go figure. Different market segments perhaps reading different forums & magazines? I found that odd, though.

    It's all a gamble, no matter what we buy. Even our Avalon finally needed new belts at 90k miles.
  • sv7887sv7887 Member Posts: 351
    Hi All,
    As a long time Lexus owner, I wanted to weigh in with my experiences.
    I've had my 1992 LS since new and have had little if any problems with it. It still rides like it did when I bought it. I've replaced the Climate Control unit b/c of a leaking LCD screen and Power Steering Pump because I never changed the fluid for 8.5 yrs. Other than that it's been to Lexus every 15K for the typical fluid changes. The paint still looks great, and it drives like a dream.

    The 1998 was a different story. This car had all sorts of weird issues. The dash would flicker all the time. It was a nagging electrical problem that would drive me crazy. It would stall some times, and the right rear door wouldn't shut properly. Those problems were fixed under warranty. I eventually got rid of it b/c of the dash problem. I only owned this car 7 months (preowned), and took a huge hit when I traded for my 2002 LS430.

    My '02 was generally good, but a few annoying issues. The Rain sensor was replaced 3 times and the steering column assembly was replaced, as it groaned every time the car was shut off. I wasn't pleased with the cheap quality of the center caps on the wheels either. The garage installing my snow tires broke two of them. It looked pretty flimsy to me. The car was horrendous in the snow, even with snow tires..I was not pleased with the paint either. It chipped far too easily.

    I haven't had much experience with my '05 LS thus far. The only problem I've noticed is the same paint issue. It looks like my detailing regimen has put a stop to that problem however. So far so good as any other problems go.

    It does seem to me that Lexus quality has fallen on an absolute scale. None of these new cars inspire that built for eternity feeling you get sitting in an original LS400. I doubt my '05 will be as bulletproof as my 1992. Even the dealer admits they don't built them like they used to. I have to say once Mercedes gets its' act together, I might seriously consider one if my new LS430 doesn't live up to expectations.

    SV
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