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I do have a question though. Two weeks ago I was in the car wash and the brushes ripped off the passenger side mirror. I have gotten four quotes to fix this. All four quotes include the mirror with power assist and paint. Doesn't the 94 SL 1 mirror only come in molded black plastic therefore doesn't need paint? I thought it was SL 2's that had the mirrors painted the body color. Thanks for your responses.
By the way, anybody looking to upgrade to a midsize car owes it to themselves to seriously consider the L Series.
My aunt bought a 2000 LS1 (thanks to me) and it has been ok except for some minor issues. I can't wait for the VUE and the new Saturn ION.
As for the person who suggested I buy a BMW if I wanted a perfect car; I maybe naive but I think any car should be able to go 55 without shaking my arm off.
And as far as the BMW comment goes, it is not too much for you to expect a car to go 55 mph with out serious vibration. Both my Saturns have rode as smooth as silk, hope you find the solution.
I have a '95 SL2 and have followed the manual by replacing the coolant with 50/50 mix of commercial (ethylene glycol) antifreeze and water. An important thing to remember is to add the anti-corrosion tablets to the coolant reserve tank when you are done. The parts department people at Saturn call those tablets "horse pills."
Just my 2c.
Pre 98 Saturns will need a new altenator. Its just a question of when. They redesigned the altenator in 1998 and since then they have been much better in regards to reliability.
As for the rest - a new serpentine belt is something you will need with any car. Just be glad you don't have a 95 civic - there are 3 belts instead of one.
As for cost - you can always try an independant mechanic (get a referral from a friend if you don't know one) as they will be cost quite a bit less than having a Saturn retailer repair your car.
Don't know if this helps but certainly it will be much less costly to continue to drive the Saturn you have than to get something else.
I have a 95 SC, well my wife uses it to do her errands around the house, and so far it has served me well, except for a sticking clutch activating cylinder that I had to bleed and replace the fluid in. It also may need a new battery in the next few weeks, need to have that tested because if I let it set for a week or more the battery drains. Could be a exposed door switch however, the rubber has worn off the one on the drivers side and it may be shorting. Other than using a bit more oil that my other cars it is doing fine. I had a Honda Prelude before the Saturn and I didn't know repairs were as cheap as $400.00. Oh I did have it in to the shop once for a tune up and a smog check and that was only $250.00. I had to replace the alternator in my Subaru three years after I bought it, but I replaced it myself. I also had a CV- Shaft and Boot replaced at 70,000 just before I sold it. That was about $300.00. As big of a pain as it seems it would be better to keep and fix the car if it still meets you needs because you will be paying more than $700.00 to $1200.00 in six months just in payments on a new car, plus you still have to have it serviced. If however you have lost confidence in the car nothing anyone says will keep you from the showrooms. And if you are planning on getting a new car this would seem to be the best time.
Rust? Already?
3 Foglights? They burned out? ?
Althou it has near 80,000 whole miles, Saturn may still be willing to work with you on repairing the rust if it doesn't qualify under the warranty plan, doesn't hurt to ask, worst they can say is " sorry, we cannot help you for your car has 80,000 miles and it hasn't rust through" Good luck...
I live in So Cal so I really don' know anything about rust.
Saturn was always to busy being "nice" that they never sold anyone on just how good a driving car the S-series can be.
I think it will be a small displacement "GM ecotec" engine. Polymer panels will stay. After 11 years it is way overdue. Details are hard to come by. As for rebates on the 2002's. I have no idea. It is hard to say what Saturn will do. They are keeping the ION secret to keep the S-series going. I would defintley wait to see the ION. If you wan't a S series there are plenty to go around. Used are better than paying full MSRP for a new one as they are very expensive when you add some options.
As for batteries and brakes all cars need those replaced.
Since I went past 105,000 miles the repairs are really atarting to add up.
The squeaking noise I had was a bad engine belt tensioner. Had to replace it and got a new belt.
Water pump started to leak a little. Had to replace.
Muffler strap rusted away. Replaced strap and muffler. i had it done at Midas for a very reasonable price.
I just was told the lower control arms are getting lose and need replacement.The dealer wan't $600. I am going to hold off and have a non dealer tire/shock place do it sometime in the upcoming year.
I have alot invested in the car in the last year so I am keeping it. And I can't afford a car I really wan't at the moment.
One thing to watch out for is oil useage. It happens more with the twin cam "2" series cars but keep your eyes open for it.
I wouldn't just get a japanese car. I would focus more on the brand/model than nationality or race that really doesn't mean anything in the global auto corp. buisness.
Alot of Hondas and toyotas are made in the USA and as we all know, get constant praise.
I have a 96 SL1 185,000 miles. Recently I've started to loose a lot of oil - about 1 qt every 400 miles. The strange thing is there is no leak & no blue smoke from the exhaust...so what's happening to the oil?
About a year ago I had the head gasket replaced & I had a sensor replaced three years ago - other than that it's only been the normal brakes & tires and tires and tires (anyone else go through a set of tires a year?) - even the muffler is still factory original (that has to be some sort of record!).
I do oil changes ... ocassionally (10 - 15k) & the dealership put in slick50 when it was new.
Any ideas or anyone who has/had the same problem out there?
(and yes it still runs like new & looks like new. no I haven't put money into it other than tires & brakes & 1 head gasket set... the muffler is even still original.)
We had to replace the alternator early in the life of the car which seemed strange, but we had it repaired and moved on. We now have 85,000 miles on the car and the TRANSMISSION gave out as I was driving down the highway without any previous warning. I tried to limp the car to the dealership but had to have it towed the rest of the way. The head mechanic at Saturn diagnosed the problem as "a weak part in the transcase that slipped out of joint which wiped out the entire transmission." The total=$1,500. After he told me that this was "unusual" and couldn't tell me how this would have happened, I contacted Saturn Customer Care to inquire about the problem. After getting the "run-around" for two weeks, I finally spoke with the regional manager. She tried to talk with the dealership manager about his assistance with this problem to which he responded with a $60 off the price of repair. Needless to say I felt this was a slap in the face. I called him to speak with him about his decision. He agreed it was a strange problem that should not have happened. But his major reason for not assisting us further was that we did not bring our Saturn to the dealership for all of our routine mainenance and so they have no "record" to show that I have taken care of my Saturn. He went as far as to say they might have been able to catch the problem had I brought the car to them for all my maintenance. HOW? It was an INTERNAL part?
Is anyone else having transmission problems?
Is anyone having problems with the customer care that Saturn prides themselves in?
As for the trans. I haven't had any problems or heard of S sereis trans having problems. It seems to be bad luck. I think the trans fluid does need to be changed but at what mileage intervals I'm not sure.
As for altenators. The placement of it in the S-series is in a hot spot of the engine compartment which caused alot of overheating and they wore out quickly. I believe Saturn came out with a modification to fix it in the mid 90's.The S series will also chew up top engine mounts. Because they produce good amounts of torque at low rpm and the engine kicks back from it.
Oh well! Our local news station has a consumer help segment and is interested in helping us with this problem. So, we'll see what they can do.
Remember that your Saturn dealer is an idependant business - and the service manager was basically saying that because you don't use his service department we aren't going to give you a break on the cost of the labor.
I don't mean to sound harsh - because if I had to pay for a new tranny with my car that is out of warrenty I would not be happy either (Its a nissan that has never been to the Nissan dealer)
I don't understand what getting a local tv consumer advocate involved will do to help your situation - but maybe you can fill me in on your logic.
As I see it you had the unfortunate luck of getting a transmission that has some weaker than normal parts and for whatever reason failed. Thats one of the risks you decided to take when you didn't purchase an extended powertrain service plan.
Most auto transmissions I have seen in 4 cyl compacts tend to go out between 125K to 175K miles. I have PERSONALLY seen 3 seperate saturns with over 300K on the original transmission - I'm sure there are more out there. Its just not one of the weaker links of Saturn longevity. Seems you just had bad luck and now you don't want something for nothing.
To answer your question - the Saturn philosphy is to treat the customer with respect and in an honest manner. Have they treated you any other way?
I believe Saturn is not being as helpful as they should be in this situation because of the following:
1. Saturn's Regional Manager for my area stated to me that she was suprised that the dealership manager did not at least cover half of the cost of repair due to the "unusual" and "premature" failure of the transmission.
2. The dealership manager's argument with me was two-fold. One . . . since I did not bring my Saturn to them for all of my routine maintenance, then they were not willing to assist me any further. Two . . . if I had brought my Saturn to them for all of my routine maintenance, then they could have caught the problem. When I asked "how?", he did not have a response. So . . . the "out of warranty" issue was not the motivation for Saturn's lack of assistance. It was the fact that I did not always follow their maintenance booklet at a Saturn dealership.
3. I spent a couple of days contacting other transmission specialists in our area, including another Saturn dealership, to ask about their transmission maintenance and its ability to pinpoint internal failing parts. EVERY response was to the tune of, "We drain your transmission fluid, replace the filter, and add new fluid if needed." When I asked them about checking the internal transmission to make sure it was functioning properly, EVERY response was, "Well, then you're talking about a special request which would involve a much greater cost, but no, we don't check internal parts during our routine maintenance."
After speaking with the news station about the problem, to see if they were even interested in helping me, the producer contacted me and happened to be more passionate about the situation than I. The problem he wants to see resolved is the claim that Saturn can catch an internal transmission problem through their routine transmission maintenance.
Again, I had no warning signs that the transmission was failing.
I have asked several local automobile maintenance companies, including the ones I contacted about transmission service, if I am making a big deal out of nothing. Every single company thought I had a case. One company told me that they had serviced three Saturn SL2's with the same problem in the last year, but all three were over 120,000 miles. My Saturn has 85,000.
This is the second major problem I have had. The first was alternator trouble. But I had those fixed and moved on. This problem is just too unusual and Saturn's argument not to help is "far-feltched" to say the least.
An automobile is made of 10,000 to 15,000 individual parts, each part is built to approximate the design as closely as mass production will allow, it happens that once in awhile a part will not be made quite as strong as another, it won't fail but it won't last as longer either. IT HAPPENS! Who knows how well your car was maintained. Did you ever change the trans fluid? Got any teenagers driving it? Got any PROOF you did proper maintenance??? "Normal" maintenance sched, when your driving actually qualifies as "severe"? The dealer has no obligation to you after the warranty is over except if you choose to have work done there. If you had done trans. fluid changes at the dealer, they might have seen evidence of unusual activity in the pan or on the filter.As a result of YOUR choices, you are really on your own, even if you DID do all service at the dealer. You've been out of warranty for YEARS now. Get real!
This arena is probably the wrong place to talk about such a complex problem. It's not me who is making it complex, its Saturn, based upon the mixed messages I have received from the company and dealership. Other Saturn dealerships feel I have a case as well as other maintenance companies which is the only reason I am still fighting this problem. I could pay for this repair today. I just want to know why the mixed messages on such an expensive problem.
No, dweezil, I don't have teenagers, just two toddlers that I'm glad were not in the car with me that day. Yes I have taken care of my car and have receipts, but Saturn will not accept them because I am missing about 2-3 receipts. They have communicated that the receipts must perfectly fall in order of the Saturn maintenance booklet. As I have stated before, its not an issue of warranty they are arguing, its that I have not ALWAYS used Saturn for my maintenance.
This will be my last entry on this situation as I can see its difficult to communicate, and then have others, who are not directly involved, understand. Originally, I was simply searching to see if anyone else had any troubles close to this, and I have. I have also intended for these entries to be a warning for people to pay attention to how dealerships/companies deal with the customer when they pride themselves on customer service.
Dweezil, be careful in your responses to people. As you have responded to me, you have presumed alot that has no bearing on the communication between me and Saturn.
All things being equal its better to get a used Saturn from a Saturn dealer - since it was probably a trade in and they wouldn't have gotten another Saturn if this one was a pile of crap.
Many Saturn dealers will negotiate the price of a used Saturn.
I think it is a good deal on the trade, but not overly impressed with the L. No cup holders in the rear. What were they thinking, cheep,cheep cheep.
The other holdback is the same problem as with the S. 110 mile round trip to the dealership and time off from work to do it.
Perhaps I was a little blunt.Were you expecting everyone to hop on the band wagon and say "Call Ralph Nader"??? Complex matter? There's nothing complex here. There is nothing I posted that was not true.Get your transmission fixed, no one else is responsible for picking up the cost except you.
pao
As for leaking oil - that has never been a problem. Before the 1999 model year "some" Saturns would burn oil. For the vast majority of Saturn owners this oil burning was so slight it didn't affect anything. 1 quart every 3,000 miles or so. Not a big deal.
Personally I think with .9% on new ones - its a great time to buy an S.
Also with .9% you can get a GREAT price on a 2000 or 2001 used SL2.
I would be careful when purchasing anything older than a 1998 - have it checked out by a third party