Chevrolet Impala Audio

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Comments

  • 00impala00impala Member Posts: 474
    I was one of the First if not the First to email licavy about the Response he got from GMCANADA, He said he had DELETED it, so it is gone, the response that is,(licavy Thanks for the Quick Response, too bad that note is gone, but your message encouraged me to send one to GMCANADA myself) I then E-mailed GMCANADA with a Questioning e-mail and I got the Rubber Stamp Response "Since you live in the USA, Contact Customer Service in the USA" SO you can forget about that desireable Response that licavy got from them.I read above that licavy lives in the USA? Maybe my e-mail went to a stuck up Canadian Customer Service Rep? I am saving my x-tra $$ for a Used 103 someday soon. Don
  • roderacerroderacer Member Posts: 311
    I noticed that the fuse compartment cover on the side of the dash has about 1/8" of space when it is fully attached. This may be the buzzing I hear when the radio is on. The space is there when the door is open. But I have no way of seeing if it is there when the door is closed.

    Can you or anyone else tell me if their Impala has the same gap between the fuse cover and the side of the dash?

    I am thinking about putting some dampening material like DynaMat on the cover's edge so that when the door is closed, the gap is sealed.

    Thanks!
    RR
  • sim3sim3 Member Posts: 66
    Well, does anyone live in Canada who could e-mail them again and maybe get the same or similar response that licavy got instead of the "deal-with-GM-USA"-routine?
  • teoteo Member Posts: 2,508
    Affirmative...I also have the same gap in my left side fuse box cover lid. Let me know if you can come up with a better 'fix' to keep in place. Mine is not buzzing but I know sooner or later it will..
  • 2k_impala_ls2k_impala_ls Member Posts: 311
    WOW, I never thought it would be this easy. I was reading all the posts I missed over the past month and armed with the new amp part # 10309548 and the bad amp part # 10432572 I went to my dealer with a co-worker that has a 2k Impala, same problem. The service manager was extremely nice and searched the GM data base for any info. he could find. He said problems get on this list before they become TSB's. He found nothing because there are hundreds in no order. Stay with me it gets better. The new amp part # IS NOT in the parts catalog. The parts dept. put the old # 10432572 in and guess what, THE OLD PART # HAS BEEN SUPERSEDED AND GUESS WHAT THE NEW PART # IS, YOU GUESSED IT # 10309548. He ordered the part that is in-stock at Lansing, Mi. and will be here in Albany in 3 to 5 days. Both of us are getting the new amp. The official part mame is (antenna booster). My friend was so happy he is going to take me out to lunch. The Service manager did not even want to listen to the stereo, He said that we already did the work for him. Just for the heck of it we sat in a 2001 Impala in the showroom to try the stereo and it sounded 1000% better. Mine set at full bass was like the 2001 at the lowest. MY ADVICE IS TO GO TO THE DEALER AND HAVE THEM LOOK UP THE PART # LIKE I EXPLAINED AND THEY WILL FIND THE GOOD # IN ITS PLACE THEN YOU ARE IN LUCK. GOOD LUCK ALL, WILL ADVISE.
  • kenbuzzkenbuzz Member Posts: 99
    Hey bub, could you pls not post your photos in the discussion forums? It's over-wide, and it makes lots of people have to scroll left/right to read other people's posts when the 20 messages on the screen include yours and your photo.

    Doing it one time is forgivable, but you've done it twice in two different forums now, and it looks like it's becoming a pattern. There's an entire forum dedicated to posting photos, perhaps you could post there?
  • jeffreyw1jeffreyw1 Member Posts: 145
    I don't mind those photos. The photo above looks fine.
  • patpat Member Posts: 10,421
    Actually, kenbuzz is right - the width of the photo does skew a lot of folks screens. It's not just for the picture, it is for all posts on the page that includes the photo, so it becomes quite difficult when you have to scroll back and forth to read each and every line.

    The suggestion to post the photo once in the Photo Gallery on the Owner's Club Board (instead of as a sig to each post) is an excellent one.

    2k_impala_ls, just follow the link to Cheverolet Impala Owners Club at the top of this page - there you'll find the Photo Gallery.

    Thanks.

    Pat
    Host
    Sedans and Women's Auto Center Message Boards
  • 00impala00impala Member Posts: 474
    I went by the nearby Chevrolet Dealer this afternoon, the place I should have gone in the First Place, I headed directly for the Service Director, I made my case and he was curious to find out more about the Problem, His only reservation was,, "What If I try this and it doesn't work" I explained to him the Lack of Fidelity along with the Lack of Bass, He listened to my car and I offered to let him compare with a #103 out on the lot,He said no, I trust it is Better! He checked the validity of the #103 P/N over the #104 Number and ordered me a #103 Booster, He also said they are in Lansing Michigan, Should be about 5 days! WOOOO HOOOO!! Finally! I am going to start constructing a Thank YOU Letter to the Dealership Owner! All it took was a little listening to the consumer instead of barking off orders and advice, This chain of events has MADE MY WEEKEND! Thanks Everyone for the Info and Tips! Don
  • teoteo Member Posts: 2,508
    Congratulations!!!!!!!

    Now your Impala is finally COMPLETE!!!!

    :)
  • sim3sim3 Member Posts: 66
    Good to hear you, too, got it worked out so nicely :) I haven't had time to go to another dealer this week, but I'll definately try that next week. From what I gather I've only got a case of a Bad Dealer (tm), so there's still hope ;-)
  • 00impala00impala Member Posts: 474
    Avoid those Service Writers at all costs! I even had one today that walked over, he was Mr. "I" can fix it! he was asking me if I know how to Manualy Adjust the Controls, Gee, I have owned this Car for a Year and A Half... let me Think if I know anything about the Radio by Now? I was Avoiding him and he knew it! I would just stare off to space while he was playing around, I was watching the Service Director at the Parts Computer pulling up Info... When I was ready to leave I came out of the Service Directors Office and that guy was STILL in my car, " I got it to work a Little Better For Ya.." Yea Right! Get Out of My car! I thought! Well I am Super Happy Now! Thanks Don
  • 2k_impala_ls2k_impala_ls Member Posts: 311
    From what the service manager told me. He had no problem ordering the new amp but if the new amp # was not in the system as a replacement for the old one, they would have a hard time getting their money back for the warranty repair. Since the updated amp # was there, he ordered it with no problem.



    I put a printable sheet on my website that you can take to the dealer with all the info you will need to get your amp replaced. visit my website


    http://www.luckyjdr.homestead.com/impala.html




    image

  • mediumfrymediumfry Member Posts: 239
    I printed #656, brought it to the dealer, and he ordered me a 103. Arrived today. Scheduled to be installed Tuesday.

    WOOOO HOOOO doesn't say enough!

    I'll bet this doesn't become an epidemic for GM, but those who know about it are getting a better radio. Thanks for the info folks.
  • this_is_nascarthis_is_nascar Member Posts: 199
    Well, my new 103 AMP arrived from Chuck Hutton on Thursday and I got it installed last night. There is no comparision between my stock 104 AMP and the 103 replacement. Even the difference between the AMP bypass and the 103 AMP is like night and day. Not only is the overall sound crisper, but there is now more bass then I'll ever use. Now I'm really pleased that I spent the $190 for the replacement.
  • 2k_impala_ls2k_impala_ls Member Posts: 311
    My order was placed on 6-20 and it should be here soon. I read before that is a 2 minute job to replace it. It is held in by 4 plastic push screws and it looks like they just pop out. I think I am going to see if I can have mine ready to come out, go to the dealer and do it right in the lot. Leaving the car for the whole day would suck for a 2 minute job.
  • this_is_nascarthis_is_nascar Member Posts: 199
    Be careful with the dealer doing this. According to the Shop Manual, the process for removing the AMP is to take off the rear side molding, remove the lower and upper back seat and to pull the back window shelf off.

    I was able to do the replacement from the trunk. I cut off the fastening tabs, the AMP came right out and the new one went in. Total time to replace is less than 5-minutes. FYI, my 103 AMP came with 4-new fastening tabs, so cutting the old ones to remove didn't matter to me.
  • wwnfwwnf Member Posts: 40
    Service Manager was not in. I'll have to call later to find him and make an apointment, but the guy at the service desk wanted to write down what I wanted to discuss with him. So I told him about my center caps' finish coming off and the premium sound system is no better than base and can be fixed with a new revised amp. At that moment I remember that this guy gave me a lot of crap when I wanted my engine cradle fixed, just think of what he's going to say now. I was told that I don't know anything and the car was designed that way.

    I know that I should of kept it for the service manager, but he asked and I thought maybe he cared. I hate being wrong about these guys. I always feel like crap after going to the service department and I'm going to let the service manager know about this.

    I hope the service manager is a better man.

    wwnf
  • 00impala00impala Member Posts: 474
    Don't feel Bad, I had the same service the first time I went in, The one guy couldn't keep a Cigarette out of his mouth long enough to talk to me, the others had no idea how the radio was designed, so don't let them tell you that they do and you don't, My wife '99 Z24 has made a clunk in the front end since new, 3/99, It has gone back about 5 times, just the last time they changed a motor mount, it still makes this noise everyday, I took the suspension guy for a ride and it would not do it! Anyway, I am going to mention it to the Service Director that I talked to at length about my AMP in my Impala, Maybe We will finally get some satisfaction, She is a bit scared to drive the car, it is a '99 and just turned 16K, clunking all the while.... Hopefully your Service Director will listen to you. Good Luck Don
  • 2k_impala_ls2k_impala_ls Member Posts: 311
    My friend had a rattle in 2k impala. He brought it to the dealer where he bought it and they couldn't find the problem. He went to another dealer and the problem was fixed. It turned out to be a gromment on the firewall was missing and it caused the rattle. try another dealer.
  • mollonimolloni Member Posts: 46
    I finally got around to checking the part number of the amp in my Y2K Monte. Get this (so much for commonalty of parts...), the part number is 14032571...humm...does that mean the Monte amp "upgrade" will be 10309547? Guess I gotta find out. I still need to check my co-worker's Monte to see what's in his.

    2k_impala_as - I live up in Clifton Park; may I ask what dealer you are going through? I bought my Monte at North star. Thanks.
  • wwnfwwnf Member Posts: 40
    www.parts.com has the "10309548" F-Booster for $195, I don't remember the entire option being that much.

    I'll be making an opointment with my service manager before I go to another dealer. I'm hoping the guy at the front desk is the only jerk. *laugh*
  • wipsonwipson Member Posts: 16
    You guessed right! See post #635.
  • 2k_impala_ls2k_impala_ls Member Posts: 311
    The amp will be installed next tuesday by the dealer. molloni, I use DeNooyer Chevrolet, If you go there ask for Troy he knows all about the problem. You should be able to get it done by Northstar, Tell them you will take it to DeNooyer Chevrolet and I'll bet they fix it. I listened to a 2001 monte in DeNooyer's showroom, WOWWW, what a difference and the service manager did not even need to compare, he took our word for it. Now that is a dealer I will go back to. good luck.

    feel free to visit my website, my email address is on there. http://www.luckyjdr.homestead.com/impala.html
  • hunter39hunter39 Member Posts: 375
    On another roady to L.A. this time so I've missed the good news that 104 amps are being replaced by GM service centers around the country! If you still insist on not having GM live up to their warranty on this amp , do yourselves a favor and buy the booster amp from The fella listed earlier in this board. Don't make my phone calls around town go to waste by paying full price from GM for the booster. It can be had for $165.86 plus shipping from John Bolls at 1-800-227-7234, the Monte amp/booster can be ordered from him as well, but try to get them to replace it first before you do this, it's only right...

    another 1000 miles roundtrip for my 2k and performed flawlessly, certain cd's on the stereo now have to be played at the lowest volume setting because the amp/booster is finally performing like it was supposed to all along!
  • mediumfrymediumfry Member Posts: 239
    Yesterday the dealer installed my 103 booster at no charge.

    WHOOOOOOOO-EEEEE!

    Magnificent. The booster is only for the rear speakers but I swear it changed the way the fronts sound. IMO that 104 not only didn't work, it also HURT the rest of the system's sound.

    I owe this great pleasure to the people on this forum. Thanks!
  • duraflexduraflex Member Posts: 358
    that the 103 amp only effects the rear speakers???
  • teoteo Member Posts: 2,508
    Affects the performance of all of them.
  • wipsonwipson Member Posts: 16
    I picked up my '01 LS this morning from the dealer. They installed the new amplifier 10309548 under warranty. It sounds like an entirely different sound system, I am very glad I had it done. Many thanks to all involved in diagnosing the problem as the amplifier, and identifying the new amplifier when it came out.

    When the guy at my dealership who handles warranty claims called the technical service people at GM, they verified the fact that the amplifier was redesigned mid-year 2001. They told him that the reason for the redesign was to change the way some of the components were wired to fix intermittent "popping" sounds and sound fading in and out. Maybe some people having difficulty getting their service managers to replace it under warranty for poor sound quality can complain of popping sounds or sound fading in and out in order to have it replaced under warranty.

    By the way, the new amp was in stock and he had it in three days.
  • aquaknotaquaknot Member Posts: 6
    IN your conversation with the service manager and technical service people, did they indicate that this new amp was only covered under warranty for the 2001 model. I own a 2000 LS.
  • mediumfrymediumfry Member Posts: 239
    After reading my post #676 again my wording wasn't very clear. The booster obviously affected the sound from all four speakers, though my understanding was that it only boosted signal to the rears. The wiring diagrams on Nathan's website http://home.hawaii.rr.com/impala/Amp_bypass.html clearly show that the wiring to the front and rear speakers are handled through the amp. Sorry for the confusing post. I guess my ears knew better than my brain. In any case, it sounds much better. I sure am glad I got it.


    Curious thing is, the 'amp' was actually called a "antenna booster" by my dealer. It'll be interesting to see if it helps reception. Has anyone else noticed an affect on reception?

  • I just wanted to share a few thoughts:
    -When I purchased my '01 LS back in April, the first Impala I test drove after test driving a Monte Carlo SS must have had the 104 amp you spoke of. I commented to the salesman, and he agreed that there was something wrong with the stereo. I asked him to look for another blue LS with a properly working stereo. While we were looking, I saw the silver LS that I now own/lease. I would not have selected any car with a stereo that sounded like that.
    -Even with the better amp, the sound system still leaves a little to be desired. It is almost too bassy. Or, I should say, boomy, as the bass needs to be tighter. Also, there is a definite lack of mids, which provide the presence in the vocals and guitars, and a lack of crisp highs, which give strings, vocals, keyboards and almost everything else a light airy quality.
    -I would recommend, for those who are still unhappy with their stereos after the upgrade, to consider replacing the speakers. They really are fairly poor. A pair of good 3way 6x9's for the rear can be had for under $100. As a matter of fact, Fry's (a local electronics chain) often has the JBL GTO 930 for $50! Also, Radio Shack (Yes, Radio Shack) often has their top of the line 6x9's on sale for $50. I put the RS speakers in my Grand Am, and they sound very very good. I put the JBL's in my Honda Civic Hatchback. Sounds great! Blaupunkt has many affordable 3 way 6x9 models, as well.
    -The factory front speakers are no better than the rears. They are easy to replace, as the grills pop right off of the door panels. They do not use the standard 6.5" size. They use what is referred to as GM-oversize 6.5", or sometimes referred to as 6 3/4". If you own your vehicle, I recommend component speakers which have separate tweeters which can be mounted in the upper door. If you lease, you can add surface mount tweeters to the upper door panels or even the dash. I recommend silk dome or soft dome tweeters. They are not as harsh sounding as titanium tweeters.
    -For those that need a bit more punch, upgrading the amp to a 4x50 or 4x75watt (RMS)amp would add the ability to add more volume without adding distortion. I'm sure there is an aftermaket wiring harness to simplify the installation. www.crutchfield.com is a great place to find that sort of stuff.
    -It isn't necessary to spend thousands of dollars to get an accurate, fairly loud sound system for your car. For the most part, the whole "audiophile" thing, for both car and home, is really just a manifestation of "The Emperor's New Clothes". (What? You can't hear the difference? Oh. You mustn't have a very good ear, then.)
    The preceding was only MHO. You can take it or leave it. But, just so you know, I was a concert soundman for 20 years. I didn't measure my sound systems in watts. I measured them in Kilowatts.
  • I forgot to mention in my previous, long-winded, post that I thought it was great how you guys figured out that it was the amp causing the problem in the 2000's and early 2001's.
    Kudos and huzzahs.
  • bbrowne74bbrowne74 Member Posts: 58
    Garypen:

    Very COOL post. As for mounting front speakers - can you explain more? I was a former classical musical student who may be looking to do some cheap upgrading of teh stereo w/ a little impact as possible - how can you mount the separate tweeters in teh upper door? I own my '01 LS, picked it up Memorial Day.
  • duraflexduraflex Member Posts: 358
    One does not have to spend a fortune to get good sound.

    Although I'm still dickering with my dealer on the 103 amp, if a guy with your background thinks it's too much bass, I will take your experienced word for that. I'd rather continue to live with the bypass than overly "boomy" sound. I do agree with you that mid range is lacking and vocals still leave something to be desired. But if you think it's bad now - singers literally did not even sound like themselves on the 104 amp - Denver, Sinatra, Martin, Rimes, Streisand all seemed more like impersonators than the performers themselves. Yes - it was that bad.

    Good point too about the soft dome tweeters - others can be very shrill.

    For the sake of future resale, I will continue to pursue the 103 amp and I am curious to hear it for myself. Nothing could be worse than the 104.

    Keep posting - I enjoy your good info.
  • wipsonwipson Member Posts: 16
    I did not speak directly to the GM technical service person myself, the warranty guy at my dealership did. What he stated was that the 103 amp replaced the 104 amp mid-year because the 104 amp would sometimes "pop" or fade. My guess is that if you have a 104 amp it should be replaced by the 103 amp under warranty regardless of vehicle model year. Hope this helps.
  • aquaknotaquaknot Member Posts: 6
    I have taken my 2000 ls to the dealer and complained about poor quality of sound-etc.. They said that they tested it according to all GM- specifications -- it is ok. They are not interested in compairing the sound of any other new model, with my car. They are hard to convience!!!!! They can't find any information in their computer referring to the upgrade or replacement of the 104 to the 103. Where is this reference.
  • wipsonwipson Member Posts: 16
    I would suggest you do what I did. First, I called the Chevrolet Customer Assistance Center at 800-222-1020. They are open from 8:00am to 11:00pm, Eastern Standard Time. That person listened to my concern, then put me on hold for a few minutes while they called my dealership's warranty person. After talking to them, they gave me a file number and told me the person from my dealership would contact me after looking into it. The dealership called me about 15 minutes later and told me what the technical service people told him and said that I could schedule to bring my car in a few days later because they expected to receive the new amp in three days.

    It was as simple as that. I would suggest doing this, but through a different dealer if possible. I think the key is having that file number so that you can keep following up on your issue until it gets resolved.

    I hope this helps, as I've been helped many times by this message board and all of the great participants.
  • wwnfwwnf Member Posts: 40
    Since going through replacing the amp has been a pain and un-doing my by-pass has caused my system to suck once again, I'm thinking about take garypen's advice. Upgrading my speakers. I could upgrade all my speakers JBL GTO (620,930) for less than $150 at www.crutchfield.com. My only concern is, will the bypass with the new speakers sound better than the bypass with the factory speakers?

    Thanks

    wwnf
  • teoteo Member Posts: 2,508
    Have you tried approaching a different dealer with the problem?
  • sim3sim3 Member Posts: 66
    Not yet - I have an appointment with another dealers service manager next week, so we'll see what comes out of that.

    I just can't believe GM's attitude - I'm otherwise 100% satisfied with the car and just because of this little thing they made sure I'll probably never buy a GM car again.
  • aquaknotaquaknot Member Posts: 6
    OH yes-- I went to Customer Assistance Center and since 2-16-00 I have three different file nos., each case they preach the same no help attitude that it's up to the dealership-- if they find nothing wrong (meets all specs.), there's nothing they can do!!!!! I have even requested to speak to the GM area rep. and never did hear from him!!
    As far as I am concerned the Customer Assistance Center is a lost cause and a waste of time>
  • Please don't misunderstand. The new amp sounds way better than the old amp. When I was test driving the Impala (not the one I eventually chose), I noticed how bad the stereo sounded compared to the Monte I had test driven right before. The salesman agreed, and we went to check the lot for another blue Impala with a properly working stereo. I ended up seeing my silver baby with the spoiler, and the rest is history.

    I have never heard an Impala stereo with the bypassed amp, so I couldn't give you a direct opinion on that. I can, without a doubt, tell you that the JBL GTO930's will sound better than the stock speakers, which are equivilent to a pair of $20 2way coaxials with a paper tweeter.

    How can I be so sure? Why, I'll tell you. I removed the stock speakers and put in a pair of GTO930's just moments ago. The bass is much tighter. I can hear vocals now, too, with the improved mids and highs. I can't tell you whether the 620's will fit up front. I'm gonna try that tomorrow. There is a very good chance that it won't. I fear they are too small. GM uses an oversize speaker for their fronts. They are often referred to as "GM Oversize" as well as 6-3/4".

    You really need to find a dealer to replace that amp. You don't use it anyway, so I suggest you fry it. They would have to replace it. As I understand, the GM parts database now shows the 103 "booster" as the replacement part for the 104 amp.
  • duraflexduraflex Member Posts: 358
    Front speakers are definitely 6 3/4". Many months ago, I think prior to the bypass, I tried a pair of Kenwood 6 3/4s. They fit the mount but sounded very weak - not even as good as the factory speakers. I think they inefficient in that they needed more power.

    When you write that the bass on your new 6x9s is "tight" - what exactly does that mean - more realistic? less artifically boomy? Do the JBLs give a warmer more realistic sound to vocals?

    Buick Regals I had test driven had wonderful sound - rich, warm, natural. I wonder if buying their speakers would work.
  • Tight means less boomy. The vocals also have a more realistic sound. The JBLs are a teeny bit lower in volume. It is most likely due to the fact that they have larger voice coils and can handle more power which can make a speaker less efficient. That's OK, though. You'll be getting a replacement amp soon. Riiiiight?

    A word of warning: Removing the rear deck is a pain in the butt. Much more complicated than it need be.
  • Tweeters are easy to mount, if you surface-mount them. They use a kind of sticky foam tape. You would have to run the wire to the existing speakers in the door, and splice them into the existing speaker wire. A good place would be at the very top, above the panel, in front of that plastic piece that covers the side mirror wires. It comes off with one screw. There's a little gap that you can run the wire into.

    Another good place is on either side of the upper dash. You could run the wire down the sides, jammed in out of sight, and splice into the wires before they go out to the door. I remember reading someone mounted them to the front pillars, as well. Lanzar's are good because they can be tilted slightly which gives you more placement options. They also have a few different soft-dome models from $25 - $40 at millionbuy.com.

    For flush-mounting, you would need to cut holes in the door panels. You'd have to remove them first, and find a spot where the metal door frame has the space to accomodate them. Then, cut a hole in the door panel to match that location. If you mess up the cut, you gotta spring for a new panel. I think the dealer charges $87,000 for a new door panel, if I'm not mistaken. The screws that hold it in are well over $400 each. ;-)
  • The description of the GTO630 at Crutchfield.com says that will work in a 6-3/4 application. It says the same for the 620. I recommend the 630's, as they have additional mid-range, which is the thing most lacking with the stock speakers.

    I'm going to use 620's because I already have a pair in my Civic. If the 630's go on sale locally, I'll put them in the Impala, and return the 620's to the Honda. I'm gonna need the 930's to go back on sale too. Otherwise, I've got two big holes in the rear of my Civic. Maybe I'll put the Impala speakers in there for now.

    I love Crutchfield's web site, but I haven't bought there 'cause they're usually so darn expensive. They are by far the best auto sound web dealer for the novice, though.
  • wwnfwwnf Member Posts: 40
    crutchfield called me and said the gto630 may need a little help to fit behind the factory grill. I'll be getting them next week and I'll be installing them on the weekend. I have an apointment with the service manager on the 6th, we'll see if my speakers will have a chance at the new amp, if not, does anyone have a suggestion on a good amp for my JBL gt speakers?

    Thanks

    wwnf
  • Crutchfield told me the same thing. However, I already had a pair of 620's in my Honda Civic, so I tried them in the Impala. They fit fine. The 630's stick out about .5" more, according to their spec. That should still be fine, as there seems to be plenty of room between the 620's and the grills.

    I also took the GTO930's out of the Honda, and put them in the Impala. The system sounds much better now than with the factory speakers. No additional amp was needed beyond the factory "103" amp.

    The low end is much tighter, less boomy. The mids are fuller, and the highs are crisper. My girlfriend commented right away about the difference. As an added bonus, the Auto Tone is now actually useful.
  • etcarrolletcarroll Member Posts: 87
    A few months back, I posted that my amp on my '01 LS cut in and out. Just got it fixed, seems there was a short in the CD wiring. In placing the unit back in my dash, the dealer damaged the trim around the ignition, that's on order now. As I could see they could see I was annoyed, I decided to steal from an above post, and said 'I' had called GM, and learned the 103 amp was a replacement for the 104, (which I have), and that I wanted it to fix the popping and fade-out I'd hoped they CD fix would cure, but hadn't.

    They've ordered a new amp, I'll post my results when it arrives.
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