By accessing this website, you acknowledge that Edmunds and its third party business partners may use cookies, pixels, and similar technologies to collect information about you and your interactions with the website as described in our
Privacy Statement, and you agree that your use of the website is subject to our
Visitor Agreement.
Comments
Secondly, they have got to be the toughest company to find out how to e-mail. If they are trying to avoid customers and the whole customer service thing, then they are doing a great job of it. I think the next time around I'll try a Camry, I beleive they are kicking Honda's **s in that class now anyways.
TJ
Your dealer is the first stop for questions or concerns about your vehicle. Contact your Honda dealer for information about service and maintenance, warranty repairs, Honda Genuine Parts, and more. For further assistance, feel free to contact Honda Automobile Customer Service.
Honda Automobile Customer Service
Honda Automobile Customer Service stands ready to answer questions and address concerns with your U.S. Honda vehicle. You may contact us several ways:
By Phone
Monday through Friday, 6:00am to 5:00pm Pacific Standard time at the toll-free phone number (800) 999-1009
By Fax
(310) 783-3023
By Mail
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
Honda Automobile Customer Service is more than happy to help with U.S. Honda vehicle concerns, but is unable to address questions with non-U.S. products. For Canadian inquiries, please call Honda Canada Automobile Customer Service toll-free at (888) 946-6329.
Enjoy your Camry. Oh, wait, Toyota doesn't list their e-mail address either:
WE'VE MADE IT EASY FOR YOU TO INTERACT WITH US. Here you can request more information on our products, Toyota's operations in the United States, Toyota's commitment to the environment or an annual report.
» Find direct answers to your questions by visiting our FAQ page.
» Find your nearest dealer using the Dealer Locator or by dialing 1-800-GO-TOYOTA.
Ah, well, I guess the **s kicking will have to take place by phone or snail mail.
twist
tigerjon1, what have I been missing?
On a slightly different topic, the couple of salesmen that I've spoken to in the last week swear on their mothers' graves that they are only knocking off a few hundred dollars (less than $1,000 anyway) on Accords. Can that be true, even for the Canadian market? I mean, the Accord is a lame duck. There are re-styled Camrys and Altimas, and a new Accord is due in a few months. And these clowns are still maintaining that prices are tight?!! Any recent Accord buyers in Canada who may share their buying experience?
for a silver EX V6, what's the average price you have paid?
tbanks!
p.s. yes brake sucks
in jan i bought an ex v6 sedan for 23,300
the only options it included were wheel locks, wind deflector for the moon roof, mud guards, and a trunk tray to protect the carpeting in there
i didn't pay anything extra and this price still beat 2 other quotes from area dealers
w/ a new design on the way i bet the longer you wait the better you can do price wise as long as they have the model you want in stock
after a lot of research i think this is the best value in the mid size under 30k car market
good luck and happy hunting
I didn't let them lowball me on my trade in and I didn't put up with any bogus fees (admin) and add ons (rustproofing, extended warranty, etc.).
Now that I think about it, I could have done better but I've could have done alot worse. I bought it in Ottawa ON.
Hope this info helps.
But I would rate Honda brake-modulation & feedback very close to that of BMW. Just try out ANY Toyota product(except Celica). They all have very mushy & a certain non-linearity with them. Specially on Camry/Corolla the brakes offer almost no modulation.
Beat the new Camry, beat the new Altima. Taurus and one or two more were also included.
It didn't win by a lot and if I recall may not have finished first in every category but all in all not too bad for an older design competing with new models.
The TL is a different class than the Accord IMO and it really isn't fair to compare the two (but plenty of people do).
acura had a few more bells & whistles than the honda but 1 didn't really care for the way it looks and i didn't think the extras justified the cost, my father is on his his second tl and loves it but i thought the older models looked nicer
as for the camry while i liked the new restyle i had a few problems w/ toyota
1 the ride was a little too "mushy" for me
2 the salesmen at the 2 dealerships i visited were so arrogant that i was immediately turned off
3 the way toyota packages their options also annoyed me, it made it difficult to get what you want without having to ante up for what you don't
please don't get me wrong, i think toyota makes great cars but i personally just have aproblem w/ the way they sell them
additionally to get a camry w/ the features on my accord would approach the cost of the acura which i would buy in a heartbeat over the camry
this is my 2nd honda and my experience has been absolutely terrific
when i bought the accord i had narrowed my choices down to the accord or a passat and the accord won , basically for cost and reliability reasons
if i had an extra 10k to spend i probably would have looked at audi or bmw5
hope i helped a bit
You make some interesting comments on Honda versus Toyota brakes and they mirror my opinion as well. I have owned Toyotas, and have put thousands of miles on late model Toyotas (primarily Camry and Corolla). Their brakes seem to have a grabbing effect. Accord and Camry have very similar stopping distances, but I would take the way Accord brakes (hard) over Camry even if the Toyota has shorter stopping distance (Accord's stiffer springs and more communicative steering also help).
I have had three Hondas (Prelude, all discs; Accord, all discs; Civic, rear drums). I have not encountered any problem with the brakes. Accord is the most driven at 66K miles now.
bigzheng17
Accord EXV6 is already loaded with almost everything. And it should be easy to find one with no dealer installed accessories, and yes, even if a dealer has accessories installed, you can ask them to take them off. I did. There was only one car with the color I wanted in the dealer's lot and they had chrome alloy wheels installed on it. I simply asked them to go back to the stock wheels. I also got the dealer emblem removed from the trunk. And this was when the current Accord was brand new and rare (Fall 1997).
As for price, I'm sure you can find one at invoice. To get a rough estimate, just divide the MSRP by 1.1, and you should be close.
fritz1224
My Accord didn't come with side airbags, but I have a friend who does. The dash light is supposed to warn against deactivation of the device if the occupant is less than appropriate for a side airbag (too small/light etc.) or is leaning against the door. Your problem sounds weird. Is it the driver side or the passenger side? Could it be that the seat belt is touching one of the sensors?
Auburn, have you ever seen anything similar to my circumstance?
How are you basing what the Canadian invoice price is? Did you get the price through some accredited sources?
Pre-freight, PDI, air tax, the MSRP is $28,300 and dealer's cost is $26,602. There is a $500 cashback to dealers until April 1, so you could say the dealer's cost is effectively $26,102 up until April 1. So if you got yours for $26K, that's an unbelievable deal since most dealers in Canada need to see about 2 - 3% profit per transaction. There's a lot of reports of people getting Accords at invoice or close to invoice down in the States, but I think the car biz is a different game down there.
BTW, what car did you trade in? Did you have a rough idea how much you could have gotten if you sold it privately?
I got 12 500 for my Civic (auto, air, ABS, 66 Km) which is a good price. I didn't bother selling it privately cause:
1) when you trade it in, you only pay GST,PST on the difference. (26 000 - 12 500) so effectively, I'd have to get 12 500 (1.15) = 14 375 for my Civic.
2) nobody would pay 14 375 for a 99 Civic plus PST. Even the retail price from the dealer is only 13 999.
3)It's a hassle selling it privately. Safety check, mechanics, deadbeats, etc.
If you live in the southern Ontario region, I don't think this "deal" is hard to get. I dunno about other parts of Canada. I hear it's a different ball game in BC.
Still loved that car....
ahh, High School memories.
~alpha
I brought my car in to be checked. The service manager told me Honda is aware of this problem and have been working to have it resolved since '98. It is a problem with the subcontractor who makes the transmission and Honda is po'd. He went on tell me they get about 1 in a few hundred back in the shop for this same problem. They contacted Honda about my situation and they were told to do a battery of test, which they did. After they finished, they called Honda back and told them they couldn't solve the problem. The Honda rep told them, they would have to replace the whole transmission. No parts would be replaced, but a brand new transmission would be installed. Honda has a policy of not replacing just some parts to try and make it right. They get it done right the first time, if there is a problem. The service manager told me when I first brought it in. "This isn't Ford or Chevy. This is Honda and they will get it fixed. They do not want the reputation as a car company as being disloyal to their owners". Isn't that refreshing?
All I can say is. Honda has made me a believer all away around. I am just glad to get it fixed. I understand there are problems that can come with any type of car, or piece of machinery. But when something is the fault of the manufacturer. It is refreshing to know they back their product 150% and don't give you the run around B.S.
BUY HONDA AND SUPPORT A CAR COMPANY WHO KNOWS HOW TO DEAL WITH THEIR PROBLEMS THE RIGHT WAY.
We in fact just pulled the trigger on a trade today. We traded in a '97 CR-V for an '02 Accord SE-V6 (same model as yours). From looking at the classified ads I figured I could get $17,500 give or take a couple of hundred on a private sale. First dealer I went to quoted me $13,500 - $14,500 for my car on a trade. So, with the savings on PST, GST, I thought that was within spitting distance to a private sale. So today we went to a dealer (and salesperson) that our family had purchased from previously. Using a trade value of $14,850 (which would be equivalent to a private sale of $17,000 which is acceptable to me) I offered to pay a difference of $13,000 + taxes (only). If you strip away the PDI, freight, air tax, doc fee, tire levy, etc., I estimated I paid a base price of approx. $26,700 which meant a profit of about $600+/- for the dealer which I thought was fair. I may not have gotten the absolute best deal but the whole process took less than an hour so that's worth something. And with a trade both parties are rolling the dice 'cause there are many variables. I may get more on a private sale, but I may get less. Then there are ad costs and the time and hassle of showing the car. I figure if the dealer ends up making money on the used car, then all the more power to him. That's what he's in business for.
However, I think Honda has very weak brake. I have had 1 Camry V6 and 2 Lexus. Their braking power beats Honda (at least for 2 Accord and 1 Civic I have had) by a huge margin. People may say I am comparing orange to apple since all Toyota/Lexus have 4-wheel disc brake while all 3 Honda have drum in the back. But I rent/borrow 2 Corolla (93 and 96) and 2 Sentra (both 96). All these 4 cars gave me more braking power than Honda I had.
Actually, there is an interesting story. After my 95 Camry was stolen in 96, I rent a Corolla and a Sentra each for a week when I was buying a new car. I was getting so used to the braking power they provided that when I was test driving a 96 Accord LX, I almost got into an accident. The car failed to stop in time at the end of highway off-ramp. It ran into the cross traffic and scared the heck out of me and the dealer sitting besides me. I tried another Accord LX and had the same feeling. Then I thought I could adjust myself since my 89 Accord also had weak brake. I bought the car. But that was a big mistake. The car eventually ended itself under a minivan.
As I mentioned above, I had always like the braking power from Toyota. But when I test drove a 2001 Corolla last year, I was extremely upset. It was so mushy and badly modulated. I bought my current Civic instead.
There are quite a few tests which show Honda's weak brake. I remember Edmunds had a comparision test in 2000. Civic was dead last in brake among 9 economy cars. You could also check www.carpoint.com and look under the "Specs & Stats" under each car. Civic again was the dead last in its group. Accord could beat only Taurus in its own group.
Why did my brakes last so long and not need major repairs? Well I think it is because I had a friend do all the work. If I had brought it into the dealer or Midas or whoever I no doubt would have "needed" new rotors, calipers, etc.
and the seat itself is dry and hasn't gotten wet then it probably needs a new OPDS(occupant position detection system) control unit and or grids in the seat.Good luck
Thanks for your comments.
Norm
PS Is it true that Honda invoice = MSRP - 6%?
On freeway (65-75 mph), my experience (I-4) has been 30-32 mpg on a consistent basis which would be 36-38 mpg in your case (Canada). The car has all the power I need upto 85 mph. It is quite easy to hit 80 mph and not notice it, even with high cross winds.
As for fuel mileage with a V6, your driving habits may return similar mileage as it does in your Maxima, may be a gallon or two better, but I wouldn't bet on it.
I guess I was the one that posted about the spread between invoice and MSRP being 6% for 2002. That's the info I got from carcostcanada.com. There is, however, a $500 cash incentive from Honda to dealers until April 1, 02 which may result in a bigger discount. If you like the current body style, this may be an opportune time to buy. You may get deeper discount at the end of the model year, but there may not be the model/colour of your choice.
Trying to be smart I guessed the invoice price to be about $24,279, then with the $500 incentive for sales before April 1st, his invoice cost would be about $23,779.
I always believed the best way to negotiate was cost up. So I offered the guy $24,500, which I figured gave the guy over $700 profit. I agreed to add $1000 for delivery incl. options. That's $25,500 plus GST, which somehow the salesman calculated to be $27,836. I offered them $27,750. The salesman took the offer to his manager and came back saying that their 'all in' price couldn't go any less than $27,900.
Remember the straight off the lot price would have been $27,818 with no negotiating. Unfortunately I never calculated a straight price plus GST. Brain cramp I guess.
Did I screw myself out of a good deal by refusing $27,900? Or, should they have accepted my $27,750 or maybe even less. I.e. The salesman accepted my offer $24,500 + $1,000 + $1785 GST = $27,285.
Anyway we left. At 5PM the salesman called me to see if he could get me a deal. Ha ha, he asked if I'd accept $27,800, which was my counter offer to his $27,900. I told him I was there and offered him that already. Now he went on and on about tire taxes, registration fees, a/c taxes, and some special security/alarm registration fee of $395. What crap. I told him the price off the lot was less than their offer to me. Thanks a lot. Anyway, he said to call him and let him know what I'd like a deal for, and he'd see what he could do. I told him I'd think it over and let him know. So, what is a good, but realistic price for this car? It's a 2002 Accord SE w/Automatic, block heater, floor mats, rear splash guards, and a full width plastic bug deflector.
Thanks,
Norm
PS I hate car salesmen.