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Tell you dealer you know exactly where you can find the problem; that it is not normal, and that if he can't figure it out he should talk to the Cleveland dealer (Jay Honda) or Honda tech, as they are well aware of it by this point. Document every detail. Stay tuned to this board as this develops.
Unfortunately, other model years emission systems don't have the 150K warranty gift. Having lurked on many boards, it appears that O2 sensors are almost a tuneup item after 100K.
I'm rapidly approaching that mark and will start to investigate replacement/price options. Although, because of the cost, I won't be doing this proactively. I'll wait for the driveabilty issues to arise first.
On Ebay however there are trim kits (about $150) with pieces that match the original shapes. You lay them over the factory metal pieces. If you're detail-conscious, you'll notice that if installation is just a bit off, some of the underlying metal will show. I saw this in a showroom vehicle where the dealer applied the kit.
What you might consider is combining the original accents with the wood kit pieces in different places. The basic Honda burlwood or birdseye kit, for example, has pieces that go in places where there are no factory metal parts.
I'm getting the burlwood kit for our 03 EX-L (grey with metal) after seeing some pretty successful wood-and-metal interiors of the Acura TSX and M-Benz.
In this case, our complaint history for this company shows that the business has not responded to customer complaints brought to its attention by the Bureau. "
So much for customer service. I guess let the buyer beware.
And as far as Honda waiting for a fix...What do you expect them to do? If it's an inherent problem giing you another car won't solve the problem and giving you a refund for a $25,000 car is a joke if they find out it can be repaired. I mean on the grand scale the car has only been out for 6 or so months. They've a lot of time left on this chassis.
I hate the fact that Honda locks you into a specific interior depending on what exterior color you get. I think the Accord looks best in red and I love the beige interior. Problem is you're stuck with the grey interior if you get the red car. Then I see this review of the Canadian version, and what do I find? They have a red Accord with a beige interior. This is the perfect color combination for that car and they don't even offer it here in the U.S. I hate this. Last week I discovered a much better looking version of the Accord that has a grill and better shaped rear lights, only it's being sold in Asia. Now I see the color combo I want, only it's offered in Canada and not the U.S. Why does Honda do this? I would love to know the reasoning behind this one. Do they think Canadians like beige but Americans don't?
The US being the biggest and most fickle (because of wide selection) car market in the world, Honda and company enjoy economies of scale and thus have the luxury of doling out improvements on piecemeal basis to maintain consumer interest. Case in point, wasn't the last-gen Accord with the nicer rims, 6CD changer, etc. the biggest seller during its final year ?
Knowing beforehand that the current gen Accord will have on its final year the side-mirror signal lights, fog lamps, and different taillights, for example, Honda will give us the plain-Jane introductory version.
Color combos - this is probably dictated by the dominant market taste to the the exclusion, unfortunately, of the minority.
This might help.
Honda of America Mfg., Inc.
24000 Honda Parkway
Marysville, OH 43040
The Bureau has processed no customer complaints on this company in its three-year reporting period. Based on BBB files, this company has a satisfactory record with the Bureau.
To have a Satisfactory Record with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.
Report as of: 03/21/2003
Copyright 2003 BBB of Central Ohio, Inc.
Did a search for Toyota and found thier customer care Center also got an unsatisfactory. Here's help.
Toyota Customer Care Administration
3701 Long Beach Blvd Suite C316
Long Beach CA 90807
Nissan has no report.
Having said that, your Toyota is superior comment doesn't match my experience. I really didn't see swifter action on an annoying problem I had with my 1991 Toyota Previa. They didn't return phone calls and seemed to doubt my comments since it never happened on their test drive. After a number of other conplaints, they finally found the problem and thereafter, had a quick cheap fix. It turns out it was the only problem I had in the 6 years I owned it.
Moral of the story
No car is perfect.
Its hard to identify the cause of some problems, let alone fix them after the fact.
How you deal with the dealer at purchase time, when you discuss the problem, and how you follow up will often determine the the extent and timing of both your dealers and Honda's response.
Chances are, high volume, low mark-up dealers do not have the time to do after sales service.
Why do you think Acura, Infiniti, and Lexus have superior customer satisfaction. They discount less, but they after service more. The Honda dealers in town follow this. The best dealer for service support does not price cut, the cheap dealer does not service, and everyone else falls somewhere in between.
BTW, I am not in the car business, but any business that does not collect enough for subsequent aftersale service is doomed.
First of all make certain this is the problem before spending the bucks on replacing the O2 sensor-post your symptoms again and others can comment on the likely cause of the problem.
The dealer said it was the brakes. He said they changed the brakes on the 03 Accord so they don't squeal (at higher temps or something like that).
He said when you go from reverse then forward they will make a clunk noise. He said once the car makes the clunk noise and starts going in that direction you should not hear it any more until you change directions.
I attempted to reproduce the sound, but could not until I tried it in a car wash bay. I guessed that since my car is a manual I may have rolled back a small amount and then when I changed directions and started moving forward and applied the brakes the clunk sound was produced.
Has anyone had this occur?
2017 Cadillac ATS Performance Premium 3.6
Personally, I prefer the gray over the black interior because the two-tone is more attractive to me. But I agree that the choice of the gray interior for the red exterior was a poor one... the ivory interior would look much better with that color. In fact, that would be the color combo I'd go with if it was available.
As it stands, I think I'll probably go with either the Noble Green/Ivory or the Graphite Pearl/Gray.
These are in there TIGHT! I can just see someone with their Made in China Cresent wrench trying to get it out. It takes a special socket and using anything else could cause it to round off.
If it gets rounded off, you will be in BIG trouble!
Brake clunk when backing up is entirely normal-did it with my "factory" brake pads on my 97 accord and now does it with my el cheapo auto zone pads-wonder if I will get 113K out of my AZ pads.
2017 Cadillac ATS Performance Premium 3.6
I did tell them to put synthetic in, but when I looked at my invoice sheet, it showed the regular oil. The tech that did the write up even wrote it in big letters and circled it.
-Craig
In the eyes of many owners, as well as many industry experts and automotive journalists, Honda already has.
I've seen it all...including a bunch of butchered hack jobs!
I'm curious as I test drove the EX-V6 this weekend and was favorably impressed, but I'm trying to assess the likelihood of encountering a similar problem.
In the past, only the 4 cyl Accords have been sourced from all over - Japan, Mexico, USA. All V6 cars were made in Marysville.
Does anyone out there have a V6 Accord made anywhere else but Ohio?
Unless Honda is exporting V6 engines from North America, Honda could produce Accord V6 in Japan (transmission, I believe is imported into NA).
I believe that VW built Rabbits in PA in 1981.