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Ford Escape Stained Seats

cubbies1cubbies1 Posts: 2
Hi. I've had my 2008 escape for 3 months now, and I see white stains on my black cloth seats. I've spilled water once or twice and got into the car from the rain where the seats got wet. Stains everywhere.They stain very easily. Any suggestions on how to clean them? Also, when I turn the steering wheel either way when starting off, I hear a noise. Like a chirping sound. And when I go over speed bumbs, it sounds like something needs lubricating, both front and back. Thanks

Comments

  • fyrballfyrball Posts: 1
    I never thought I would be reading about cars and problems on a web site, but here I am. After driving GM products my entire life, I had to turn in a Saturn Vue (which I loved, BTW). I was advised to give Ford a try. Even though the engine (V6) was certainly no where near where my Vue was, I somehow liked the Escape (08) on the test drive. I figured I could forgive the lack of horsepower. I have less than 3000 miles on this car, and I absolutely hate it. What caught my eye in your posting was the steering wheel noises. (sorry, I can't answer to your seat issues, but you have my sympathy. Thus far, I am ok with my cloth camel seats.) But the noises? This car is full of noises. The steering wheel, when turning right only makes a creaking noise as if the car were 10 stinking years old! I am considering taking it in but dread getting the strange looks from the same techs who had the car three times to fix another loud creaking noise from the right rear brake two weeks after I picked up the car. It also sounds like the panels on both doors rattle and there are noises coming from the dashboard. I believe I will be taking it in for the noise that bothers me the most, as I am SURE, they will never ever get this SUV to lose all of it's shakes, rattles and rolls.
    And yes, I hear sounds going over bumps, exactly like what you have said about sounding like something needs lubrication. The car sounds like it has 100,000 miles on it.
    To anyone who reads this: think twice about this vehicle. Yes, it has handsome looks. Those looks are not worth it to someone who likes to drive and enjoy some peace and quiet while driving. I am glad I opted for the high-end stereo, as turning it up to drown out the Escape's noises is part of my sentence for the next 22 months and six days I have left to deal with this piece of crap.
    Oh, and those of you who like Vista Blue? It chips easily. Under my normal driving conditions, the front end already has chips out of the front bumper and hood. I didn't realize that I would have to research colors from Ford before I picked up this vehicle. Apparently, I did.
    Good luck.
  • Ford is replacing the seat covers on Escapes... I guess the memo went out on Nov 6 - call your dealer!
  • I did call my dealer. They no nothing about a memo regarding the Escape seats.
  • TSB 09-23-3 CLOTH SEAT STAINS WITH WHITE RING OUTLINE - BUILT ON OR BEFORE 5/14/2009 - (EXCLUDES XLS)

    FORD: 2008-2009 Escape Hybrid, Escape

    ISSUE:
    Some 2008-2009 Escape and Escape Hybrid vehicles (excludes Mariner) equipped with Cloth seats (excludes XLS) and built on or before 5/14/2009, may exhibit stains with a white ring outline around them. An updated seat cover is now available to reduce this specific type of staining.

    ACTION:
    Follow the Service Procedure steps to correct the condition

    SERVICE PROCEDURE

    Inspect the seat cover stain for a white ring outline.

    If the white ring stain is present, then replace the seat cover with latest level part. Refer to Workshop Manual (WSM), Section 501-10 Seating Disassembly and Assembly.

    NOTE: ONLY APPLIES TO STAINS WITH WHITE RING OUTLINE. REFER TO WARRANTY AND POLICY MANUAL FOR ANY OTHER TYPE OF SEAT COVER STAINS.

    ***Thought I would help those of you that need this info...yes I work for a dealer***
  • My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify??
  • My vehicle is a 2008 Escape 2WD XLS. It appears it would not qualify?? The seats are past the white ring stage. I have scrubbed them until they are just nasty. There is no doubt though that they should be replaced.

    I did call the dealership here and they ran the VIN # and came up with nothing, so I'll take your post to them and see if that spurs some action.

    Thank you!
  • Nothing qualifies with Ford. You're going to have to live with the stained seats.
  • I just thought I would add to this discussion. I have a 2008 Ford Escape which I bought brand new and like many others have the disgusting stains on all seats. All of my seats have the white stain. The stains started very soon after I bought it. I tried cleaning them but that made them worse. I was so fed up with looking at the disgusting seats that I planned on getting custom seat covers. I'm glad I took the time to research the problem first. After reading the posts on this site I contacted my dealer about the problem. They told me to bring my car in. I took it in today and they bent over backwards to get me new seat covers. They said I was only the second person to complain and I live in a large city. I was told it will take a day to complete the installation and I will be given a rental for the day. I am very pleased and highly recommend contacting your dealer if you have the same problem. The squeaky wheel does get oiled!
  • azro57azro57 Posts: 4
    The leather seat in my Ford Escape is peeling. When I contacted the dealer they said it was my problem. The only thing that has touched the seat is my pant covered leg. Has anyone else experienced this?
  • cdmac36cdmac36 Posts: 5
    Thanks to this forum my Ford dealer has ordered a new seat cover for my 2008 Escape! I already had an appointment scheduled for Customer Satisfaction Program #09B10 (Transmission Cooler issue) and told the svc advisor about the seat stain TSB after reading this forum. The cover should arrive in a couple of weeks. Thanks!! :)
  • tidestertidester Posts: 10,110
    No, you started the topic. edmunds.com started the Forum. :P

    tidester, host
    SUVs and Smart Shopper
  • Thank you for posting this service bulletin!!! I've spoken to at least 3 different dealers about the seats and the only help I got was "try carpet cleaner." I finally found this and took it in for the CSP and handed them a copy of your post and FINALLY they helped me! New seat covers in a few days!! Thank you!
  • vg33e powervg33e power Posts: 314
    No problem, I am glad Ford couldn't give you the run around when you showed up with this bulletin at hand. :)
  • I went online today to see if anyone had problem with "Ford 2008 XLT Cloth Seats" only to find out this is a major problems for Ford and they have not addressed this issue. Now this is ia new vehicle and my seats already look like someone urinated all over them and I can't figure what is going on. Finally, I took the car in to have them clean, and were told this is a "Petroleum" oil base seat and the oil is coming out. This is a complete "Quality Issue" The noise in this vehicle also sound like it's 10 years old. I can't sell it, I will not purchase another Ford Escape.

    Ford need to address their vehicles and stop waiting until this get out over the Internet, because it will end up out here and you can't argue with real life stories.
  • mamc4mamc4 Posts: 1
    I bought my 2008 escape Last January. I have been noticing the rings on the seats getting worse. I called my dealership about this TSB and they told me that it only applied within the 3 year or 35,000 mile. I bought my car at 46,000 miles. Is this true? And if so is there any other way of getting the seats fixed?
  • keytexaskeytexas Posts: 20
    Your vehicle must still have been within warranty? I took mine when it was still under the warranty but they would not replace the seat covers..... the complaint hadn't been as rampant yet. I'm stuck with mine. I did talk friends out of buying a new 2012 Escape though. Just junk.
  • Just pull the seat covers off and put them in the washer, I'm not kidding. Dry them with a low temp setting, and spray scotch guard on them after they dry.
  • I have the same stain problems with my 2008 Ford Escape Hybrid. Even water stains it and nothing will clean it. What is this bulletin that is referred to above? How do I get this to take to my dealer?
  • I am having the same issue with the stained seat on my 2008 escape, I still have a warranty. My question is what is the CSP. I would like to do the same and hopeully get your results
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