Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!





2010 Chevy Equinox Problems

1434446484978

Comments

  • klm56klm56 Posts: 15
    Today, after over a year of trying to figure out where our oil is going, the dealership has found the problem.....the cylinder walls are zebra striped and thus allowing oil to escape into the cylinders to burn. We are now to get a brand new motor. We were told there is a service bulletin out that discusses the problem and the solution being to replace the motor. Good luck all you other people having oil consumption problems!
  • klm56klm56 Posts: 15
    Today, after over a year of trying to figure out where our oil is going, the dealership has found the problem.....the cylinder walls are zebra striped and thus allowing oil to escape into the cylinders to burn. We are now to get a brand new motor. We were told there is a service bulletin out that discusses the problem and the solution being to replace the motor. Good luck all you other people having oil consumption problems!
  • rocketentrocketent Posts: 60
    How much oil were you losing; during how many miles? Could you find out what the service bulletin is?
  • I am really interested in this service bulletin as well. I am having the same issues, I have to put a quart of oil in the car every week. Dealer said nothing is wrong.

    Also have timing chain issues (they are replacing the timing chain for the 2nd time today and the guide pins for it in the engine).

    I have been having issues for 100,000km and would just like my new(ish) car to be fine!
  • I have this same issue, worse when my oil is low (which is quite often because my oil disappears into thin air according to the dealership).
  • I have these same problems, dealer says it is normal. I am embarrassed too. I don't know what to do to get it fixed anymore. My extended warranty runs out soon and I am afraid to drive it after that.
  • dispencer2dispencer2 Posts: 299
    Does ANYONE have an Equinox that doesn't have a problem? We turned in a 2009 Traverse because my wife who is a realtor was tired of spending $400 a month for gas. We ordered a 2013 Equinox LT2 with navigation and the 4 cylinder. Has anyone had problems with the '12 4 cylinder?

    We like Chevrolets - have a 2011 Malibu (the new ones are too small) and a '97 Silverado. We probably won't keep the Equinox more than 50k miles but it is disconcerting to hear all of the complaints. I'll dump the Malibu as soon as I can get a certified 2013 Cadillac XTS.
  • Please, I too, would like a service bulletin number. Customer Service and the dealership are giving us a hard time. I have to travel across country and can't imaging putting in a litre every 1500km's.

    Thank you!

    P.S - do I go to the BBB? Does anyone know who I could speak to higher up the chain?
  • moparblue2moparblue2 Posts: 86
    We have 2012 Equinox LT2 NO PROBLEMS SO FAR
  • kelsan1kelsan1 Posts: 34
    FYI, I have a 2011 Equinox and Terrain, both 4 cylinder and fwd, the only mechanical problems have been with the Terrain and it was the engine noise on startup with the diesel sound from the cam actuators. This was taken care of at 6600 miles and I now have 29000 trouble free miles so far. The equinox is driven fairly infrequently and has 19000 miles in 2 years time.

    Draw your own conclusions but look objectively at what you buy, I am tired of all of the negativity on these cars and can only tell you what I have expierenced so far. I would buy another one if needed without question.

    Hope this helps. :)
  • dougstammdougstamm Posts: 2
    edited July 2012
    I have a 2010 Equinox. I have never had so much trouble with a car in all my life! In August I will have owned it for 3 years and it has just been one problem after another. For the past 20 years I’ve bought either a Honda or a Toyota and never had a problem with any of them. In 2009 I was in the market for a new car and, since GM was in trouble, decided to do my part to help them out. What a mistake!

    Here's the list of things that have gone wrong:
    > GPS: I use it every day for work so it was a very important aspect of my purchase. After about 6 months it was installed/re-installed It worked ok for about a year and now it's back to having no idea where I am.
    > Select Button: What a joke! Half the time it doesn't work at all.
    > Rear Passenger Window: After a couple months it went down and never came back up again. The driver's side rear window is showing signs of the same problem.
    > Lumbar Support: no longer works
    > Hatch: Just stopped opening one day!
    > A/C: Just stopped working last month. I live in the northeast where an A/C doesn't see a lot of action.
    > Cat Converter: engine light came on just after the part warranty ended at 80,000 miles. I drove Hondas and Toyotas up to 150,000 and never had to replace one!
    > Auto Start: this stopped working as soon as the engine light came on
    > Acceleration: just had a mechanic check on this for me today. Just like everyone else here has mentioned, it's the timing chains.
    > Oil: my mechanic told me today that the oil was down a quart and a half for no apparent reason!

    This is all just totally unacceptable.
  • esperinosesperinos Posts: 18
    Folks, I've said this before. I truly believe there was a problem with some of the 2010 engines. I haven't heard the same from 2011 and 2012. They should have offered to replace these as the problems arose. I would have kept my Equinox had they done so.
  • rvm819rvm819 Posts: 7
    Doug, I thought I had problems with my 2010 Equinox; but yours sets a record! My problems have been the fuel pump and timing chains. My Equinox has 80k miles now and it will be traded before the warranty expires at 100k. Like you, I was hopeful that GM was making better products; but I'm very disappointed. And, it is not just the Equinox. My son has a GMC Acadia with the 3.6 liter V6, and the timing chain also had to be replaced. It was out of warranty, so he had a $2600 repair bill. My next vehicle will be a FORD!!
  • klm56klm56 Posts: 15
    When we asked about the new engine they are putting in because of the zebra striping causing the loss of oil, the mechanics at the dealership said this is a new improved motor which takes care of a timing chain issue they were having with our engine as well.

    They tried replacing the cam sensor a few months ago but that didn't help. With us complaining that we were using a quart of oil/1000 miles the dealership owner said he would investigate and then told us he would have them scope the engine to look for the problem.

    When they pulled the head, they found the zebra striping in the cylinder walls which means they are scored and causing the loss of oil....we were told there was a service bulletin out but not what number it was or any other info...I will try to call tomorrow and find out more.
  • klm56klm56 Posts: 15
    When we asked about the new engine they are putting in because of the zebra striping causing the loss of oil, the mechanics at the dealership said this is a new improved motor which takes care of a timing chain issue they were having with our engine as well.

    They tried replacing the cam sensor a few months ago but that didn't help. With us complaining that we were using a quart of oil/1000 miles the dealership owner said he would investigate and then told us he would have them scope the engine to look for the problem.

    When they pulled the head, they found the zebra striping in the cylinder walls which means they are scored and causing the loss of oil....we were told there was a service bulletin out but not what number it was or any other info...I will try to call tomorrow and find out more.
  • klm56klm56 Posts: 15
    We had a problem with our fuel pump also as well as oil consumption.

    When we asked about the new engine they are putting in because of the zebra striping causing the loss of oil, the mechanics at the dealership said this is a new improved motor which takes care of a timing chain issue they were having with our engine as well.

    They tried replacing the cam sensor a few months ago but that didn't help. With us complaining that we were using a quart of oil/1000 miles the dealership owner said he would investigate and then told us he would have them scope the engine to look for the problem.

    When they pulled the head, they found the zebra striping in the cylinder walls which means they are scored and causing the loss of oil....we were told there was a service bulletin out but not what number it was or any other info...I will try to call tomorrow and find out more.
  • klm56klm56 Posts: 15
    Well I tried to get the service bulletin number but I was told the info was on a GM service site only accessible to technicians and not open to the public. At least you know what to tell them.
  • Thank you, I sent the info to my dealership as my car is there right now, hopefully they will find it. If they don't look into it I will be taking it to another dealership (once I get my car back later this week - the timing chain needs to be replaced again (third one) and the guide pins in the engine are damaged too. I actually have a case of oil in my car and have to put in one quart a week (I do put on a lot of KM's).

    My extended warranty runs out in 17,000km, and I really don't want to have to be making these repairs myself once it runs out.

    Thanks for trying to get the info for us.
  • I am going on every forum that states there is issues with the 2010 Equinox. My 2010 Equinox had the timing chain, Engine and fuel pump all replaced. We are out $7,000 because the dealer said warranty was out. The car does not have 100k yet.

    Everyone has to file a claim on Chevy for their issues or they will never put a recall out. They had a chance to fix the issue, now to bad for them it is time for a recall. The oil consumption will eventually cause internal engine issues that will result in the issues I have.

    Chevy denied our claim because they don't feel there is any issues.

    PLEASE File a claim here: http://www.chevrolet.com/help/contact-us.html
  • rvm819rvm819 Posts: 7
    Jenny 2010 - I had my fuel pump and timing chains replaced FREE under the 100k mile power train warranty. I would contest the declined claim with Chevy, because my repairs were free with 78k miles on the 2010 Equinox. My son has GMC Acadia that required timing chain replacement. His GMC was over 100k miles, but GM is accepting his claim for a refund. So, don't give up!
  • klm56klm56 Posts: 15
    Jenny - All our work is being done under the warranty...the engine, cam sensor, high pressure fuel pump...we are at about 50,000 miles and will get the remainder of our 100,000 mile warranty on the new engine!
  • roykulproykulp Posts: 52
    I agree - My dealer has always accomidated me and honored warranty items. I need to question why some owners are making these complaints; think maybe basic gm required preventative service is the real issue? I have not had any engine or transmission issues at 50.000 miles; this nox gets serviced at dealer every 4000 miles; my warranty is solid!
  • klm56klm56 Posts: 15
    Not all engines were manufactured with the engine problems. We are to get our car back today and apparently they are replacing the engine on another one in their shop this week as well. Something went wrong with some of the Equinox's engines...how many is anyone's guess.
  • klm56klm56 Posts: 15
    For all you who wanted the service bulletin.....we were given a copy of it when we picked up our Equinox today. It is:

    #PIP 5025: Excessive Oil Consumption Inspect Cylinder Walls (May 16, 2012) Document ID: 2857121

    "Condition or Concern: Some customers may complain of excessive oil consumption. In most cases, the oil consumption rate will be one quart or more every 1,000 miles and the customer may notice that it did not start until the vehicle had accumulated 20,000 miles or more. In some cases, it may have appeared earlier if the customer's drive cycle mainly consists of short trip driving (more thermal-cycles). Upon inspection, the technician may note excessive oil in the fresh air side of the PCV system due to excessive crankcase pressure and blowby. They may also note that all 4 spark plugs have obvious/excessive oil deposits on them."

    There you have it so now maybe your mechanic will check this one their special internet site and get your engine fixed.
  • klm56klm56 Posts: 15
    For all you who wanted the service bulletin.....we were given a copy of it when we picked up our Equinox today. It is:

    #PIP 5025: Excessive Oil Consumption Inspect Cylinder Walls (May 16, 2012) Document ID: 2857121

    "Condition or Concern: Some customers may complain of excessive oil consumption. In most cases, the oil consumption rate will be one quart or more every 1,000 miles and the customer may notice that it did not start until the vehicle had accumulated 20,000 miles or more. In some cases, it may have appeared earlier if the customer's drive cycle mainly consists of short trip driving (more thermal-cycles). Upon inspection, the technician may note excessive oil in the fresh air side of the PCV system due to excessive crankcase pressure and blowby. They may also note that all 4 spark plugs have obvious/excessive oil deposits on them."

    There you have it so now maybe your mechanic will check this on their special internet site and get your engine fixed.
  • kendraj35kendraj35 Posts: 2
    I took my 2010 Chevy Equinox (49,000 miles) into the dealership to get serviced today. My check engine light was on (per Autozone - it was indicating ckp/cmp - CRankshaft / CAMshaft timing misalignment). In addition, my Service Airbag light is on.

    You mentioned that they replaced your engine, cam sensor and fuel pump under the 100,000 warrenty. Does this sound like this is what was wrong with your vehicle? I have not noticed the vehicle driving any differently before taking it in (besides the light just being on); did you?
  • This is awesome, thank you!

    My car was returned to me Monday, with the timing chain being replaced(the third one). However today on my way to work my low oil pressure light came on, and the car started making some pretty awful screeching noises (metal on metal) and fluid was leaking out of the engine. I am just waiting to find out what is happening this time. I couldn't drive the vehicle and had to wait for a tow and now this is a 3rd day in one week I am without a vehicle and working from home (thank goodness my work allows that). I will send this to them right now!

    Thanks again for sending this.
  • jessequinoxjessequinox Posts: 13
    edited July 2012
    All of my work has been done under the powertrain warranty which is good for 160,000km. I would fight those charges. I have had the following done (all under warranty and I have 143,000km on it):

    2 timing chains
    water pump/chain
    tensioners/gaskets for the above
    guide pins for the above
    heater
    back hatch handle (stopped opening - that was fun!)

    Although, my car is back in the shop again, died on my way to work today, will let everyone know what they say it is this time :sick:
  • klm56klm56 Posts: 15
    Our initial problem was using oil...too much.

    While we noticed the excessive oil consumption the high pressure pump caused our check engine light to come. The dealer replaced that pump which seemed to let the engine run better for a while but the oil consumption problem was still there. The dealership then replaced the cam sensor (which aerates the oil). It was still consuming oil and began running rough with hesitation when stepping on the throttle. After they saw the new service bulletin they replaced the engine. The dealer's mechanic told us that the hesitation problem probably was the timing chain which was supposedly improved with the new engine put in.

    There you have our car's symptoms and solutions..hope it helps.
  • dnydny Posts: 8
    I just got back from the dealer after having them check why my dash light up with warning messages for ABS, Brakes, Stabilitrac, and traction control ... was told that the sensors are gone from the front hubs and the hubs need to be replaced. To make matters worse, I was told that the hubs are not covered under the power train warranty (since I'm out of "bumper to bumper" warranty with 65000 miles) and this is going to run me over $800 ... ouch!

    I cannot say I am pleased and after finding this forum and all the other problems, I guess I should feel lucky I haven't encountered all the the other problems.

    Having said that, it annoys the heck out of me that GM doesn't cover the hubs as part of the drive train (apparently they used to) and second, what kind of quality are we talking about here anyway with the sensors falling out on a car that's only 3 years old ?!

    While I really like my Chevy dealer, I am not at all inclined to buy another GM product after this fiasco :(
Sign In or Register to comment.