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Mike
call the dealer tell them the problem say its not their fault. ok lets see car is always in garage, hardly driven since service date..hmmm. not me i dont even know where the jack and lugnut wrench is on the car. long story short will have to pay out of pocket for their negligence. stay away from only dealer in kc. you will be sorry
Some, including me, believe it exists in the entire Toyota/Lexus V6/5-speed automatic transaxle equipped (FWD or front biased AWD) product line.
I suspect that if the I4 could produce enough torque at a low enough RPM that would result in premature transaxle failures as is happening in the non-hesitation vehicles, RX300, etc, then the hesitating firmware would be applied there also.
This got added to my list of grief...replaced radiator, replaced battery( casing cracked) replaced cigarette lighter (finish flaking off), replaced brake booster, replaced rear brake light switch, replaced front transmission seal which didn't stop the dripping so now they have to go into the tranny and replace the 'O' ring BUT...they can't get to it with out dropping the frame because it's inaccessable to them - 16 warranty hours on this problem alone and it's still dripping pinkstuff in my drive way.
My dash also squeaks but the dealer says I should wait - that there will be a recall shortly. My sales guy says that Lexux has never issued a recall - that the notices I've been receiving to bring the car back for a free tank of gas are really "Adjustment" notices.
I'm currently composing a letter to the President of Lexus expressing my whole hearted support of their 'Persuit of Excellence' - just not at my expense campaign....hopefully they'll find it one day.
Meanwhile I just have to sharpen a few more adjectives b4 the stamp goes on the envelope.
Does anyone know where I can get a big LEMON decal I can slap on the side of my car - you know like the kind they put on busses that you can see thru.
Your fortunate not to have spent 16 hours in the dealership over a 3 week period eating stale donuts, drinking warm water and watching re-runs while trying too get a leak fixed in a transmission that's supposed to be bullet proof.
So much for the 'Pursuit of Excellence'.
I received a letter from Lexus directing me to bring the car in for installation of the DataDots. Is that a recall? The letter did mention that HID thieves were targeting large metropolitan areas in the Northeast. Where do you live? Did you get a letter, or did you ask for the DataDots on your own? It would be interesting to know what people in different areas of the country experience re: DataDots. Maybe Lexus treats high theft areas differently?
mikenj, did you get the "theft deterrent brackets?" If so, what are they, and do you think they will be a deterrent? They weren't offered to me. I think I'd feel a bit more confident with both brackets and DataDots, given the theft problem in the greater Boston area, and the cost of repairs.
thanks,
katherine
I live in the Washington DC area and had my data dots completed today. Before going to the dealer, I called and asked if they were treating data dots as a recall. I was told by the receptionist, who put me on hold to find out the answer, that yes they were treating as a recall. However, when I arrived to pick up, my car was still on 1/4 tank. When I inquired, they told me they would fill it, since I was told they would, however, they generally only fill when you receive the official notice, not a letter.
I second the motion!
Just had a problem with the driver's side mirror. I noticed when we switched drivers on a trip from NM that the horizontal movement was real sluggish, then it quit. I called the dealer and the service writer said he'd have to order the complete unit, skin and all to get the color, and that they'd had several of them already. Got it done in a couple of hours, no problems. Unfortunately two days later the passenger side one started acting up! I searched the forum but didn't see any other posts, are we the first?
Thanks in advance.
windy6
The windshield on my two month old RX330 just cracked sitting in the garage over the weekend. The crack was on top of the windshield, just off the rear view mirror.
I looked under the car and noticed the entire exhaust system sways from side to side freely. And the exhaust tip uses a spring loaded clamp to hold it in place allowing it to rotate freely. Also, the rear tailpipe is supported by a neoprene hanger which is almost like a heavy duty rubber band.
I think what is happening is there is nothing to prevent the exhaust system from hitting the undercarriage, so when I go over a manhole the tail pipe hits the bottom of the trunk and sounds like my spare tire is loose!
I am going to contact Lexus on this..... I can't believe they dropped the ball on this. By the way this car was made in Canada. VIN 2T2HA......
anymore stories on this?
It also has a log of the numbers you dialed last. I does not transfer the caller ID info either.
With that said, this is one of the coolest features about the car. As soon as I turn on the car it searches for my bloetooth phone and tells me the connection was successful. If any one calls me it mutes the radio and says CALL. The ringing comes from my phone only not the car.
I can pick the phone from my stearing wheel and begin speaking on the car speakerphone. there is a second button on the stearing wheel to hang up.
If I want to place a call, i just press the call button on my wheel and the NAV display turns into a telephone touch screen to begin dialing, or I can choose from my speed dials or logs.
Very cool..... To set it up from my phone I had my phone do a discovery. You have to gointo a menu in the car, but I can't tell you which one cause my salesman did that part....
good luck.
Lexus of water town in MA.
No, hassle. After the glass vendor replace the windshield at my home, he ask me to claim through insurance or dealer. I refer the claim go to the dealer.
Crack happen either left or right the rear view mirror. The 2 clips glue on top of the windshield cause the crack. These 2 clips will be removed before the new windshield replacement.
Also...fyi...again the WATERTOWN Lexus service guy was suggesting an alignment at 15k which they charge $139. I explained that was too expensive for an alignment. The advisor went into a sales pitch about the high quality machine they use there, I need to be careful about who to use..look for dirty or rusty machines don't bring a lexus just anywhere..its worth the money to use the dealer. Yeah right. Plus I lease and they own it so when they get it back they can align it without me paying the costs. NOT thrilled witht the hard sell on services.
I was so glad to see your posting. I have "helicopter" noise when I have my back windows open. I didn't know how to describe it until I read your posting. It is when I have any windows down. It hurts my ears too. Did you find any solutions ? I would appretiate any advice you have or have heard. Thanks KJ
Thought you should know that we are in the same boat as you. My husband who is a mechanic was told by a former Lexus mechanic that Lexus put these JUNKY tires on their cars and EVERYONE ends up replacing them after only 25k miles - like you and I.
for the price of the car you'd HOPE that they would have put a decent tire one the car ! I guess not !
But I wouldn't suggest anything so radical unless you're also experiencing instances of sudden windshield fogging during the colder weather.
In that case you can buy exhauster vents for the 4runner, etc, and install them in the lower portion of the "C" pillor. That way when the A/C evaporator decides to quickly humidify the cabin the saturated cabin atmosphere will be exhausted much more quickly.
My '04 rx has developed (another!!!) very annoying rattle, this time in the area of the rear view mirror - eye glass holder. It sounds like loose change rattling, and is especially loud when I go over a bump. So I explored by pressing gently in the region, for example, inside the eye glass holder, and the wind shield wipers activated (I keep them in the automatic mode). Sometimes they activated when I went over a bump - or whenever..... I wasn't always sure if I'd gone over a bump or not. So what's up with that???
The dealer said the "jell pack," the thing that adheres the rear-view mirror to the wind shield (I think) was loose, so they replaced it. Now the noise is back, but of course not when I took it back to the dealer.
Having the wipers activate when the windshield has a layer of whatever has landed on it since the last wash or rain has got to be scratching the heck out of it.
Has anyone else heard of this problem?
Katherine
Thanks!
I own a Lexus Rx -330 AWD (2005 model) with xenon headlights and I am using this vehicle for the last 4 months.The vehicle is really good and so is the headlights...No big complaints about the ride and luxury.....I live in New Jersey...
BUT its really disappointing to share my experiences and the sleepless nights I am having for the last 2 months..The headlights have been stolen 2 times and I am having a very scary and horrible nights ( sleepless ) after spending a lot on this luxury SUV..
One of the big reason why I went for RX 330 from MDX was the known quality of service and reliabilty of the lexus brand...But now I am totally disappointed...EXPERIENCES MAKES US LEARN....
Lexus SHOULD notify everyone who has the xenon headlights to do the enhanced security for headlights.....But they didnt do anything. Meanwhile I contacted Lexus after having the 2 thefts and they installed the Data dots and Anti theft brackets which they say may prevent thefts.......It has been done a week back and let us hope thieves may not steal it seeing the Data dots...These datadots wont prevent theft but they just warn the thief....Extra brackets make the thieves job a bit hard, but they can easily take it by doing more damage to the hood....
Read this article : http://www.nysun.com/article/19918
First theft for me - close to 5000 k in damage ( 500k deductible)
Second theft - close to 6000 k in damage (500k deductible)
I have only this suggestion....
1)No one can prevent thefts happening..My only concern is LEXUS dealers or company should warn the customers in NJ and NY about the potential headlight thefts...
2)Why customers risk their life and peaceful nights by spending 40k for luxury vehicles and every month spend 250-500k for deductibles..I really worry that next time insurance company may not give insurance to my vehicle telling the area is a HIGH RISK AREA....
3)Removing a live electrical power supply system from a advanced MICRO computer controlled vehicle and the Theft alarms just sits DUMB...I cannot believe why this vehicle and the headlights was designed like this...
However, took it back in this morning and quoting from the workorder "mirror turbulence normal for this type of mirrors on SUV type vehicles, no other air leaks found"
Any thoughts on mirror turbulence?
tidester, host
The car was taken by my wife to the dealership in Fresno, CA, where we were visiting some friends on our way home. The dealership told her that it must have been our fault! and that somehow we must have caught the plastic shielding on a curb or something! I don't see how we could have damaged the shielding without damaging the fender, since the shielding is up inside the fender, and the fender was definitely not damaged. I am sure we didn't do anything to cause the problem. Fortunately when we returned home the local dealer fixed it without a problem, but I am still shocked at the other dealerships apathy towards us. Not what I'd expect for any car dealership, especially a luxury one!
I do not care how long, or not, the Bridgestone Turanzas' tread lasts, just that it's the quietest I can find.