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Comments
Thanks for the news on the temp sensor. We are having the same code (P0710 - Transmission Fluid Temp Sensor A Circuit) )come up on our 2002 Odyssey. We checked because the "D' has been flashing sometimes. We have not detected any abnormal gear switching (yet).
How much did the replacement temp sensor cost you at the dealership?
xhonzi
The dealer said I have to pay $2250. With this low milage and after a company transmission recall service, I was mad.
I am happy to find a group where I can share my story and pain feeling, but what can we do?
Can someone tell me... if dealer finds it is the transmission going bad... will Honda cover the repair cost completely? How can I find out if my Odyssey is one of the recalls? We have over 100,000 miles.
We just had an oil change yesterday- at a different dealer. They mentioned 2 broken engine mounts, but today, they told me 3.
Consumer Guide Auto says:
Automatic transmission problems prompted to company to extend warranty coverage to 7 years/100,000 miles. (2000-03)
Is this true? If so, why are so many of us with 2002/2003 Odysseys under 100K having money problems. Or am I misunderstanding something here.
xhonzi
I cannot, however, say that it was true for all of the model years you mention.
The dealer right now is putting in my reman. transmission for my 1999 odyssey (115K miles). $2700 is what they are asking. I did get the P0740 code and the TCS light.
Last September, however, I got the same code on the engine light; took it in, they said it was nothing. This would have been just 3 months after the class action settlement deadline for my purchase date, the last week of august 1999.
Can someone guide me as to how I should ask Honda Corp; which key words to mention/etc.? Is it realistic to expect them to offer any goodwill assistance?
With all the above the 2nd tranny went to 102000 (64000) miles and then blew the driver side output seal. New seal installed and at 105000 miles the same seal is leaking again and tranny is short timing it getting ready to splatter. the differental that feeds the output shafts to the wheels is very noisy and lets the left output shaft wobble destroying the seal. I solved my Honda tranny problem last week permanently, by taking a lowball trade in offer on it and buying Toyota. We have had 3 Toyota's in the family with over 200000 miles on each one with no major problems.
Goodluck to all you guys fighting the honda tranny problems, I'll never buy another piece of [non-permissible content removed] Honda product NEVER-NEVER-NEVER.
I told them I have a friend whom had received total compensation for his transmission
repair from Honda. I've also complaint that I didn't receive any extend warranty letter from Honda. You need to have your transmission service in Honda though.
Good luck.
At 76k miles I started to notice transmission slippage. I brought my 2002 Odyssey EX-L RES to the dealer and they could not find anything wrong. I continued to experience slippage. Sure, I was out of warranty for 2 years and 40k miles over, but this problem shouldn't be happening on a Honda product. I was mad as heck and did some research on this forum. I called American Honda and asked for some "goodwill" assistance. The case manager said they could possibly help at 50%, but I needed to bring the van to the dealer again for diagnoses. After some time, my TCS and engine malfunction light turned on and my transmission slippage continued to get worse. I took it down to the dealer for diagnoses and had a P0740 code (incorrect gear ratio) which the dealer said I needed a new re-built transmission at a cost of $3,800. The dealer was so rude saying that based on my service record (non-dealer services), mileage, etc, I should only be getting 1% goodwill from the local corporate parts representative. ?!##$ I could not believe this!! A subsequent call to the American Honda case manager was returned only to say they could raise the goodwill to 10% because I was a loyal Honda customer.
By this time I was steaming mad and read messages in this forum and other forums about possible class action lawsuit. I read a message about writing to the parent company in Japan about my issue. That's when things started to change...
A week after I sent my letter to Japan, I received a response from Japan apologizing for my troubles, however, my case was better handled through their distributor, American Honda. The next day,I received a call from American Honda indicating they would offer goodwill at 50%. That was sure better than the initial 10%. I proceeded to get the work done and had a re-built transmission installed at a cost of nearly $1,900. The re-built transmission works fine with a 3-yr warranty and now everything seemed back to normal. I was still disappointed to pay out money. But soon after the work was done, I received a call from American Honda that they reviewed my case again and would cover my transmission at no-cost. I was then reimbursed for my cost upon proof of payment.
This whole experience was getting to be ugly, but with persistence, it paid off. I hope my experience will give others some hope.
BTW, what if I had my services done elsewhere and not at Honda, and I didn't keep good records...
-- I am a Honda owner of a 2001 Odyssey, VIN ____, and I need Honda to honor its warranty and fix my Odyssey's transmission... All of our interactions with the ____ branch come back to the issue that Honda - a huge multi-national corporation - will not honor the warranty of an American bought car which is in England.
Since October, my wife and I have tried with much patience, grace and good faith in Honda's reputation for outstanding customer service, to resolve this issue through normal customer service channels. We have been extremely disappointed at every turn. We have been plagued with very poor and non-responsive customer service and the few answers we have received, over the phone, amount to bureaucratic mish mash that ultimately end with "we cannot help you." We have even proposed solutions to this problem to no avail.
This poor customer service boggles my mind. The lack of support boggles my mind. ...The defect my Honda possesses is well documented. We've had the car evaluated by a ... Honda dealer, .. in [the] UK, but Honda will not authorize repairs or supply the part or labor. We are told we must pay for everything out of pocket and then apply for reimbursement. ... Honda will provide no guarantees. Honda will not put anything in writing. Honda has foisted this problem due to a Honda defect straight into our laps and turned away.
I request an immediate reply to this letter acknowledging its receipt, and I look forward to Honda fixing my Honda Odyssey promptly and showing that its customer service is indeed much better than we have experienced.
Looks like I'm off to the dealer tomorrow to have them look into the problem... not looking forward to it given all of the posts regarding transmission problems. Curiously, we had an 04 Odyssey EX for 40,000 miles/4 years, with NO transmission problems; now we have this after 7 months in an 07...
Looks like I'm off to the dealer tomorrow to have them look into the problem... not looking forward to it given all of the posts regarding transmission problems. Curiously, we had an 04 Odyssey EX for 40,000 miles/4 years, with NO transmission problems; now we have this after 7 months in an 07...
Follow up:
The dealer checked it out, but they were not able to find a leak. They told me that they looked around the area of the flywheel in particular. They also checked the fluid levels, and test drove the car for ~3 miles; everything seemed to check out.
I may just follow up with the indy shop that pointed out the problem. They did show me what they thought was a leak at the time, but to me it didn't look too dramatic (I didn't really know what I was looking at anyway). I guess I was thinking that the leak would be obvious and straightforward for the dealer to see.
fast foward, transmission replacement (didn't need the ECMs after all) for a total of $3100- . Honda America representative was rude and insinuated that I did not keep up with the maintenance and therefore would not contribute anymore. I told them to go ahead and do the repairs (with the intent of suing them later). Guess what - I picked my car up from Honda Dealership (Leesburg, VA) 11:30 a.m., picked my 2 kids up, packed the car to take off for vacation. Approximately 40 miles (YES, F-O-R-T-Y) THE TRANSMISSION FAILED AGAIN. I pulled into another Honda dealership in Maryland and demanded a rental car and had to move all the luggage into the rental car (putting me 2 hours behind schedule ) and finally left the dealership. I received a phone call from them 15 minutes after I left and they told me that YES INDEED THE NEW (AND 3RD) TRANSMISSION HAD FAILED. Unbelievable! Needless to say I went batshit. Called Honda America who had received calls from both dealerships and knew me by name by now. They agreed to refund my $3100 from the 3rd transmssion and are paying for the 2nd car rental and now I have to wait another 3 days while my car is in Maryland waiting for the new transmission. Honda America had a whole different tune this time apologizing profusely probably just trying to fight off a lawsuit. So there you have it. Will follow up to Honda America and Japan and the National Transportation Highway Administration.
I am want to share my experience.
My odyssey also had the same problem of P0780- Shift malfunction. I was scared in the beginning because there was another Error Code along with it. To see if the P0780 was not a fluke, I erased it and continued driving normally. After 2-3 days of driving, I got the same code again with Flashing D4 light and vehicle not moving an inch even after full throttling. It was the exact same spot when I had got my first p0780.
Just to prove it again, I erased the error code and drove ody again on the same road. Engine light again came up with D4 light flashing.
Before taking car to dealer, I wanted to gain more knowledge about issues as few of my friends had given me alarming feedbacks.
I happened to read this post and I was frozen as this was the only post which was exactly matching to my problem. The experience mentioned here was also eye-opening. I started looking at other oprtions apart from Honda dealer service center.
But since I was using the service station for last 3 years, I decided to go to the same honda dealer. I called and fixed up the time.
I went to dealer and showed my car. He told me to run diagnostic which would cost me $100. I was not sure whether to spend money and hence I shared my computer code with him. But he still wanted to run his tests to find out the root cause. Reluctantly I agreed to run diagnostic as he assured me that he would not charge me for it if there is genuine problem with transmission.
After 40-45 minutes he came back with a round-red face and took me to his shop. He told me that the transmission was bad and needs to be replaced. As soon as he told this to me I started guessing the money he would ask for it. I asked asked him "how much will it cost?". He said " nothing.." I was pleasantly puzzled and re-confirmed with him. He again told .. "Zero Dollars... Honda is changing the transmission for free". He had called Honda assistance and asked them about the transmission.
Later I did not ask him a question about the problem. I handed over vehicle to him and fixed a drop off to my office.
Link to Wikipedia and other sites (at the bottom of the page)
http://en.wikipedia.org/wiki/Honda_Odyssey
^ Honda Transmission Settlement
^ Odyssey Transmission Recall
^ OdyClub Forums - "Does Plus one seat fit touring?"
^ NHTSA - 2005 Honda Odyssey w/SAB
i had 2 transmission replacements on my 81 Ody, so i gave the car to my son & he ended up replacing another transmission @ 125000. I bought a 87 ody & now have 25k miles on it. i am experiencing a lag when shifting from reverse to drive. i hope its nothing serious. With all the problems, i will consider Toyota Sienna or a Nissan Quest.
I would greatly appreciate any advise. How did you get them to buy the vehicle back? It sounds as though this is an issue for these cars. Has Honda admitted that?
Thanks for any help you can provide.
I purchased the vehicle brand new in January of 2004. I do not tow, or carry any thing other than kids and their stuff, and cannot understand why i would have to replace 1/5 of the total cost of the vehicle less than 5 years and under 100000.mi.
If i am given this grim diagnosis, would you suggest I fight to get this paid for? this whole thing makes me sick. My husband was looking to purchase a new car in the next couple of months and I was pushing the ACCORD. FORGET THAT.....
MAYBE WE SHOULD JUST BUY AMERICAN!!!1
opened case with honda, they are collecting service records. lets see what happens. out of warranty 93 months/109000 whichever comes first.
planning to contact BBB.
keep u posted.
Now it's just a waiting game until something else happens to it. I am not confident that it will hold up any better than the original transmission...
============================================
Well, I have not posted for a long time, but guess what, yesterday the green "D" started blinking again. Got a code reader, and it's P1740 again "Manufacturer Control Transmission". Same code I got in December at 87k miles. Now only 8 months into the new transmission and about 8k miles, and it's back at the dealer again. Let's see what happens this time.
I had to pay $2500. I just called to re-open my case to see if they would reimburse me for the first one.
I guess all we can do is protest with our feet (or someone with some legal skill could help us form a class-action suit...)