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Or you can join a junk email group like yahoo and then give that email in the comments area on your Forum Profile. Anyone else can see your profile by clicking on our user name on any post!
Another method is scan the document, post it on photobucket.com (free account there) and then post here the link to the document there. Anyone reading here could click and read the document just like people post their car pictures for here on Edmunds.
Or you can scan it and post in your pictures area on your MyCarspace.
2014 Malibu 2LT, 2015 Cruze 2LT,
2014 Malibu 2LT, 2015 Cruze 2LT,
Thanks,
Paul
I would be glad to. How can we accomplish this thru this forum??
Bob
You can scan or take a photograph with a digital camera to get a digital picture of the papers. Then you can post them as an image or a link to the image in your post. One way is to upload the digital images to your carspace account into your photographs. Another is to upload to photobucket (free) or an equivalent hosting service that stores your digital images and lets you link to them.
By posting a link in the post, someone reading your post later can go to that link and see them in your photobucket account (or carspace account),.
A problem with carspace pictures is there is a graphic advertising carspace that's on the bottom corner.
I use photobucket most of the time.
2014 Malibu 2LT, 2015 Cruze 2LT,
2014 Malibu 2LT, 2015 Cruze 2LT,
The Lucerne has been back to the dealer several times since new and the dealer has been very cooperative, but the problem still persists. The battery has been replaced, alternator & charging system checked out plus software changes have been made without a resolution. The last software change was to reprogram the heater control module. The dealer is now saying that the battery drain is caused by OnStar dialing out every 20 seconds or so & the only way to prevent the drain is to mechanically disconnect OnStar. Still have several months of warranty left, does anyone have any suggestions on what is causing the problem?
I'm not trying to put it as your fault, but I'm hoping another dealer has a tech who has taken ownership of finding these odd problems. When it's dead, the module that didn't "go to sleep" to eliminate power drain has probably already changed its status. I'm thinking, however, they could take the car and monitor it for a few days with a computer device to see what doesn't go to sleep and drains your battery.
2014 Malibu 2LT, 2015 Cruze 2LT,
I remember when OnStar went digital and older analog cars were going to be disconnected. Customer demand made GM change their minds and retrofit.
I still love my Lucerne though and have had very little problems.
I don't think it has anything to with laziness. Maybe you want to start a company to supply repair kits for the unit. There already was one recall in the past. The company that supplied the units is out of business if I recall what I read. When there are problems with units like this, I suspect the cost of supplying repaired units or repair parts is partly or mostly on the supplier and GM does the cost of supplying them to the dealerships and paying the cost of labor.
Here's your opportunity to go into business.
Personally, I can't see any difference between using a quality antifreeze mix that is above the cheapo methyl alcohol mixes and having the mixes heated. I see a risk of cracking the windshield with a heated mix indeed.
So I say asta lavista to the heated units-hope that's the right spanish. I dont' see any reason you can't just keep on using yours. Don't take it in to the dealer and if you do make clear you don't want it touched, at any price, to disable the heater. I would say you're on your own risk there, however.
2014 Malibu 2LT, 2015 Cruze 2LT,
My wife and I really like this car; but, have lost some confidence in Buick for not correcting this problem, nor recommending a trickle charger for a car with demanding energy requirements.
Would appreciate feedback on the final resolution that solved your problem, if solved. I'll do the same.
Crowing blow was when the recker picked the car up he just dragged it onto the tow truck. Probably need two new tires now!
I would recommend having your vehicle taken to a dealer. Please keep me updated on your progress.
Christina
GM Customer Service
Thanks for your help
Ronda
I apologize this has been an unpleasant experience. Can you please e-mail me your complete contact information including a good number to reach your, VIN, current mileage, and involved dealer? I would like to look into this for you.
Christina
GM Customer Service
Has anyone else experienced this?
Did you buy the car new? How many miles were on the odometer at that time?
When the car dies the motor stops turning and the power steering pump and the power brakes are gone. There is vacuum left in the power brake assist unit so one application down on the pedal should be used to stop the car without letting up again. Letting up depletes more of the vacuum and the next press down gets less assist force.
The car should not stop with a lot of force slowing it down: it should coast losing speed gradually if the engine dies. A force slowing it down rapidly enough to break a motor mount sounds like a transmission problem.
The engine light turning on steady without flashing when filling up would be a pollution system related problem. If it goes out after a few days, is that when the tank level drops below 3/4? The pollution system for fuel vapors on my Buicks checks for leaks when the tank is between 1/4 and 3/4 full and a couple of other conditions are met, one of which is a lukewarm restart on the motor. If that's when it turns off, your problem is clearly with a sensor or relay in the fuel vapor parts which includes a carbon cannister.
Has the dealer suggested just keeping the car for a few days and having a mechanic drive it as their own until symtpoms happen again? They should give you a loaner vehicle or one out of used car inventory to drive and use yours. Once the mechanic felt the stop that you have tried to describe as being a quick slowdown, they would know where to start looking.
2014 Malibu 2LT, 2015 Cruze 2LT,
http://answers.edmunds.com
I think you're more likely to get feedback there.
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Share your vehicle reviews
Can you please email me directly? Please include your contact information, VIN, current mileage, and involved dealer.
Christina
GM Customer Service
2014 Malibu 2LT, 2015 Cruze 2LT,
Does anyone have the same problem?
To better assist, where are you currently located so that I may direct you to the correct customer assistance center?
Thank you,
Caron, GM Customer Service
Thanks for your reply. I am located near London, Ontario, CANADA
Have you had any success in locating the proper personnel?
I apologize; I did not see your response. I would encourage you to contact GM of Canada at 1-800-263-3777. Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST.
Thank you,
Caron, GM Customer Service
As to your question about not being able to remove the key. First time this has ever happened to me in the 35 years of driving! Tried moving steering wheel, shifter etc. Very strange. Feel fortunate this happened at home.
Can anyone send directions, step by step? Manual not helpful and app $300 for dealer to do it, plus towing. Autozone has bat for $140.
Thank you,
Lucerne Granny
It’s great to hear that your dealership took care of things for you! If we can ever be of assistance, either helping work with a dealership towards a resolution or looking into warranty/recall information on your vehicle, we’re only an email away.
Best,
Sarah
GM Customer Service
parked the car for one day, went out to start out trip to the mountains - car wouldn' start, dead battery. Had to call AAA to get it started - went to dealership in Gainesville, GA - thinks we have a bad battery. We just bought a new one! We got back home to FL - car sits for two days and is dead again. Called our local dealership and he says bring it back in. He checks every electrical thing he can think of - and says it's the radio. Wants to charge us $600 for a new radio...we told him no...just take out the fuses. This works....but we can't use the radio. Also, bad rattle underneath car on passenger side. Sounds like something is really loose...but they can't find anything. I loved the Park Avenues that I have been driving for years....but I'm getting really aggravated with this car. I am looking around at other cars rather than the Buick....and I hate that...I want my Buick, but my patience is running thin.