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taken advantage of by massey cadillac
motolove014
Member Posts: 2
in Cadillac
In january ( 4 months ago) I purchased a used 2006 cadillac cts from Massey Cadillac. It had 103,000 miles on it. Less then a month after I bought the vehicle, which happened to have a clean history, I had to take it to the shop for what turned out to be bushings.Fine whatever, after 100,000 miles I can expect to change out some things. But last week my car started to basically break down. When I get on the gas it makes a horrible stuttering noise, and randomly jolts when I'm driving. I've noticed that the noise it is making has gradually gotten louder and has been there since I bought the vehicle. I found out today that I have to replace my camshafts because it is causing 4 out of the 6 cylinders to misfire. The problem has been there all along and i'm pissed. Apparently a woman can't go into a car dealership and trust the people working there to sell her a car that works. I didn't know it would be necessary to have to bring a mechanic along who could comb the car and make sure that I wasn't being sold a lemon. So now i'm facing $2500 upwards in repairs in a car that I have owned for LESS THAN FOUR MONTHS. I am so angry and I feel absolutely taken advantage of.
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http://www.edmunds.com/dealer-reviews/
I'm sorry that you feel angry and that you were taken advantage of when you purchased this vehicle. If we can set up a dealership complaint on your behalf, or assist further, please send an email to socialmedia@gm.com (include your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, and the name of your dealership as well as a brief summary of the situation). My coworker Christina, who answers inbound emails from the forum, will assist you further.
Regards,
Sarah
GM Customer Service
if you dont mind sharing....how much did you pay for the car??
We're sorry that you have not had a satisfactory experience with the dealership and with your CTS.
If we can look into anything with the dealership for you, please contact us at socialmedia@gm.com (include your name and contact information, a brief recap of the situation, and the last 8 digits of your VIN).
Sarah, GM Customer Service
The passenger airbag doesnt work as of day two off the lot. Hadnt driven it at night until I went to work and the blinkers turn on the high beams. First week of purchase. Total frustration. I hate this car! I still have 10 grand to pay on it. Thanks Livermore Honda. Youre the best.