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Comments
http://www.youtube.com/watch?v=lhjEVBMuxJw
If you are worried about taking the thing apart on your own, as I was, it was actually pretty easy. I am by no means anything close to a mechanic, but it really is just taking off 10-15 bolts, disconnecting the wipers and tubes and it all pretty much pops off.
If you all have not emailed the Ford corporate office and let them know of the issue (water in the PCM, which may lead to the issue with the transmission problems) I encourage you to do so. Their email is crcfmc@ford.com
This is all the info that they need:
Registered Owner of Vehicle Information
Last Name:
First Name:
Address:
City:
State:
Zip Code:
Daytime Phone Number:
Home Phone Number:
Vehicle Identification Number:
Odometer Reading:
Servicing Dealership:
Another $500 later, traded it back to Ford for a New Ford (insane?, I know, but the wife loves her new vehicle with full warranty, and Ford gave a good offer. Karma, in my view, despite all the work done on it, Ford took it off my hands.
Problem never identified by dealer. (now I'm reading online about others with PCM issues...)
Driver-side passenger door will not close on first try remotely, sometimes not on second either.
Just had transmission flush two months ago.
Now transmission went.
Evidently, that "chugging" was causing damage, slowly. Even though dealer experienced the same symptoms, and charged us for the diagnosis, they never figured it out (or repaired.)
Repair the thing for costs that could be equal to value?!
Called FORD MOTORS, they contacted our local dealer. NO OFFER other than, they'll appraise the value of car (that should be cute), and try to give us a deal on a replacement.
We need a van though...
We did NOT abuse this thing, it got less than 10k miles a year...
We pray for that day for us. What a loss we've suffered. Ours is a 2006. Was yours an 04? Anyone heard anything on the 2006 models?
I plan on scanning my receipts and will be contacting whomever it is that I need to by email so that I have record of everything that is said between myself and Ford. I hope I do not have to deal with the dealership, I can't stand that place.
Now, on to get them to recall the PCM that is being ruined by water. My van is sitting in front of my house because I cannot drive it. I refuse to put in another $600+ into that van so that something else can break on it.n My wife and I went and bought a Honda Odyssey.
Also, in the conversation I had with the customer service rep he had given me the address to send my receipts and a letter deatiling the issues I've had with our 2004 Freestar. He told me that the only recall out there right now is for the torque converter. After talking with him for a while I told him thatI understood that BUT if the torque converter splines didn't fail, then metal shavings wouldn't have been thrust throughout the tranny thus requiring the tranny to be rebuilt. He said that he understoond and told me that's why they're going to be looking at things on a "case by case" basis.
I don't like to make assumptions, but after speaking with him today, it sounds like Ford will be reimbursing for more than the torque converter is they find that failure caused the other issues requiring the rebuild. Keeping my fingers crossed!
Are the PCM issues & Torque Converter failures related? Could the PCM be causing the transmission to run incorrectly? Is any of this related to the traction control?
My reason for questioning these things is because I've noticed things:
1) When it's humid or rainy, the traction control light is on on the dashboard and my van is sluggish. Cruise control also does not work when the traction control light is on.
2) When the traction control light is on, the van will "rev" or "lunge forward".
3) When the traction control light is off and outside conditions are dry/cold or dry/hot, the van runs just fine.
This has led me to believe that the issue of water getting into the PCM is causing the transmission to work improperly, and over a period of time, ultimately leading to the splines shaving off the torque converter and causing transmission failure.
Do you think that I'm far off base? Or could it be that the "culprit" that Ford should be looking to fix is the Water/PCM issue?
Yes, Ford has agreed to replace the torque converter BUT it just feels like another "bandaid" to me. I've had 2 torque converters fail already, one Ford (the original one) and one from the 1st rebuild that wasn't a Ford torque converter. I'm no rocket scientist BUT it seems to me like if the only issue at hand were faulty splines on the torque converters, then the 1st rebuild should've taken care of it. It didn't though, the same thing happened again!
Any thoughts???
I had it fixed a few years ago. I have experienced the same issues as you have with the "rev" and the "lunge forward". Every day I am just waiting for my trans to go out on my 45 minute commute to work. Of course I have a 2006, which isn't included in the recall. :lemon:
Unfortunately we are not in a position to just get rid of the vehicle. We owed on it. It's so irresponsible of a company that's claim to fame is "Quality is JOb 1". They didn't take the govt buy out, but they are putting families at risk every day and they know it. They know there are 2006's affected by this and choose to ignore it. Prayers for all of us who are at risk each day.
But still, with 3 kids and other bills....that $940 could of been better spent if our vehicles weren't built with crap. JMO
https://www-odi.nhtsa.dot.gov/ivoq/index.cfm
Please check your insurance for how many miles you can be towed. Please do not make any long distance trips with this vehicle. It is not a case of IF this part will fail, but WHEN. And please, if possible, drive in the right hand lane, as this fails with no warning what-so-ever. The letter from Ford says that you can coast safely to the side of the road. This of course is not always true, and this is most certainly a safety issue. Be prepared to spend a chunk of money on the transmission.
Our van is now 350 miles away, it's Ford's fault, but it's our problem. By the time the transmission and car rentals, and gas is calculated, we are going to be in the neighborhood of $4000.00. You may seriously want to consider getting rid of this van before this happens to you.
Very bad Business, Very BAD Service.
Karrie Buchan - High Level AB , Canada
Very bad Business, Very BAD Service.
Karrie Buchan - High Level AB , Canada
I received the recall info. and called Ford - they said that I would get another notice about being re-imbursed - but nothing yet. Any idea when this is to occur.