2014 BMW X1 Prices Paid and Buying Experiences
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Comments
MSRP - 33,125
Autonation Saving - 4,130
selling price - 28,995 + TTL
Sales tax - 6.1% (no city sales tax)
Final OTD Price - 31,700
I wrote to the president of BMW, North America, and the response that I got was basically, "too bad". I then sent an e mail to the customer service e mail address, which resulted in a call from someone named Ashley. She couldn't have been more indifferent and sounded like she was reading from a script in a very disinterested monotone. She also told me that there was nothing they could do. When I told her that they were about to lose a customer of 30 years, who had bought 11 BMW's and had convinced dozens of friends and family members to get BMW's, she said nothing. Apparently, BMW has gotten so big and successful that their attitude is "who cares, we don't need your business".
Read more: http://forums.automotive.com/70/9619988/car-buying-experiences/bmw-customer-service/#ixzz3ONAD2pfO
Follow us: @MyAutomotive on Twitter | AutomotiveCom on Facebook
I wrote to the president of BMW, North America, and the response that I got was basically, "too bad". I then sent an e mail to the customer service e mail address, which resulted in a call from someone named Ashley. She couldn't have been more indifferent and sounded like she was reading from a script in a very disinterested monotone. She also told me that there was nothing they could do. When I told her that they were about to lose a customer of 30 years, who had bought 11 BMW's and had convinced dozens of friends and family members to get BMW's, she said nothing. Apparently, BMW has gotten so big and successful that their attitude is "who cares, we don't need your business".
Read more: http://forums.automotive.com/70/9619988/car-buying-experiences/bmw-customer-service/#ixzz3ONAD2pfO
Follow us: @MyAutomotive on Twitter | AutomotiveCom on Facebook
I wrote to the president of BMW, North America, and the response that I got was basically, "too bad". I then sent an e mail to the customer service e mail address, which resulted in a call from someone named Ashley. She couldn't have been more indifferent and sounded like she was reading from a script in a very disinterested monotone. She also told me that there was nothing they could do. When I told her that they were about to lose a customer of 30 years, who had bought 11 BMW's and had convinced dozens of friends and family members to get BMW's, she said nothing. Apparently, BMW has gotten so big and successful that their attitude is "who cares, we don't need your business".
Read more: http://forums.automotive.com/70/9619988/car-buying-experiences/bmw-customer-service/#ixzz3ONAD2pfO
Follow us: @MyAutomotive on Twitter | AutomotiveCom on Facebook
I wrote to the president of BMW, North America, and the response that I got was basically, "too bad". I then sent an e mail to the customer service e mail address, which resulted in a call from someone named Ashley. She couldn't have been more indifferent and sounded like she was reading from a script in a very disinterested monotone. She also told me that there was nothing they could do. When I told her that they were about to lose a customer of 30 years, who had bought 11 BMW's and had convinced dozens of friends and family members to get BMW's, she said nothing. Apparently, BMW has gotten so big and successful that their attitude is "who cares, we don't need your business".
Read more: http://forums.automotive.com/70/9619988/car-buying-experiences/bmw-customer-service/#ixzz3ONAD2pfO
Follow us: @MyAutomotive on Twitter | AutomotiveCom on Facebook