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Chevy Colorado and GMC Canyon Body Issues
Please tell me I am not the only one... My driver side window came off track right after purchasing this truck, next my passenger side window came off track. It took the dealership three days to "fix" now my passenger side window is off track again and my warrantee is up! Is anyone else having similar issues?
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Rain keeps leaking and running down the inside back window
We tried to seal the seam right above the window but it
still leaks.
Seems to be coming from the roof itself.
Anyone else have this problem?
Have you had any look at the problem for you? I would recommend having a dealership look at the concern so it doesn't do any real damage to the vehicle. Thank you,
Mariah GM Customer Service
Thank you for the tip on the carpet. I will check it out.
All you good mechanics that are still hanging on know what I mean!
Dealerships are run by numbers, not customer first--customer satisfaction! The good old days are over! Now, it is Pay Pay Pay!
Even if it ain't fixed!
but they do not hesitate to try to sell you a new one. why the hell should i buy a new one if they have not corredted the problem in the first place!!!!!!!!!!!!
SIGNED; another consumer who is rapidlly losing faith in the way AMERICAN companies are outsourcing for cheaper labor. part is probably made in MEXICO!!!!!!!!!!!!!
I apologize you are having concerns with your vehicle. Will you please e-mail me your username, request, complete contact information including a good number to reach you, VIN, current mileage, and involved dealer? I would like to look into this further for you.
Christina
GM Customer Service
Have you taken your vehicle to the dealer? If not I would recommend doing so.
Christina
GM Customer Service
Once I pulled the light it was evident why I was getting the leak in the headliner on the one side. First off my truck is in the driveway in the same spot and it tilts to one side. Anyway behind the 3rd brake light is a channel and the water was getting in and just finding the lowest spot to come out.
Anyway, I used the Frost King to make a new gasket as the original one caved in around the middle light sockets. After performing this repair it rain like heck in the northeast, actually Irene came to town, and guess what . . . no leaks.
To help my cause because I was unsure how long it was leaking I took a local mechanic's advise and put my home dehumidifier in the truck over night with the windows cranked up. Next morning there was a 12oz glass of water in the bucket. I feel much better knowing that there is less moisture in the truck, but I still have some concern that mildew will occur.
I own a 2010 Colorado. Every winter since new , I have had the vehicle in for service in a attempt to seal the vehicle to prevent water and salt from entering the vehicle .4 x the dealership has removed the interior, sealed the vehicle and assured me "this will resolve the issue"
I have had promises , and assurances from customer service when I voiced my concerns about future electrical issues and the vehicle rusting out. The last time I requested another vehicle , I was assured by Customer Service they would do everything they could. I received a voucher for a oil change and wheel rotation. GM doesn't care about the problems I will be faced going forward , and only dealing with the current problem. I took my vehicle to another dealership recently , as last week I received it back after yet another attempt to seal the car. The dealership I took it to , wouldn't do anything for me as they stated my vehicle is past the 3 year warranty , even though I assured them GM had advised me to take my truck to whoever I wanted for service .
I have lost all faith in GM products after exclusively owning a GM product my entire life ,
over 30 years of driving
4 attempts by dealerships / 4 failures
I understand why GM and the other 2 automakers are no longer referred to as the Big 3 , but now referred to as the Detroit 3
These photos were taken last year before repairs .Notice the rust on the seat rails.
The vehicle has been in for "repairs " 2 x since then for the same issue.
Hello derrick65,
I do apologize that your experience with your Colorado has caused you to feel this way. I would be happy to look into your situation further. If this is something you would like my assistance with please reach out via email at socialmedia@gm.com, Attn: Jonathan A. with your name, address, phone number, VIN, current mileage, and involved dealership.
I look forward to hearing from you,
Jonathan A.
GM Customer Care
I am in the same situation as derrick65. 2010 Colorado. Photos look identical. Also had a leased 2008 that did the same thing in the winter. Had it looked at by the dealer last summer. Took it in 3 times cause each time they either couldn't find the leak or said they they found it and fixed it but they didn't. Carpet has salt ring all around the driver side foot well, bolt that secures the seat belt to the frame completely rusted. Asked for it to be changed out and replace the seat belt last summer but they wouldn't do it. Now I just opened file with GM Customer Care but they said they don't think my Total Plus warranty will cover leaks. If you have similar issues please post it and keep posting about how it is being dealt with so we maybe can help each other.
Hi bmac44ca,
We're sorry to hear that this issue with your Colorado has gone unresolved. We would be happy look more into this concern and work towards a possible resolution. Please feel free to private message, or email us your full contact information, VIN, mileage and dealership if you would like our assistance. Our email address is socialmedia@gm.com [attn Amber]. Please reference your screen name as well.
Thank you,
Amber N.
GM Customer Care
1. Water coming in from the back window. First I thought it was the window seal. And it makes sense that the back light would leak. I can see the streak marks on the inside just above the light. With all the water that has leaked in, smells like wet carpet, wet dog and B.O./nerdy armpit in there. Safe to say it's not a pleasant odor. Looks like I'll be investing my funds into some air fresheners and shop vac to soak of the water.
2. After driving it awhile throughout the day, the steering wheel makes a funny sound. Kind of like a muffled bearing rubbing sound. It doesn't grind or pop. The steering wheel is not hard to steer, just makes an odd sound after I have turned the wheel multiple times. Checked the fluid and I have plenty. It's a mystery. Not sure why it's doing this.
3. The drivers side of the truck leans or is off kilter. I would say it's about a 1-inch to 1.5-inches. Thought it might be a leaf spring going out or a shock replacement. Not sure what to do about it. Can't really see it from the front. Only able to see it looking at the back of the truck.
4. When I get up to about 40 mph, there's a sudden pop or a torque that I can feel in the floorboard just underneath my feet on the drivers side. I can also hear it. Only happens when I'm approaching 40 mph. Not sure if it's a rod, trainy or the frame may be out of alignment. It's a little unsettling I have to admit.
5. The passenger side front light is a little loose. Makes an annoying squeaking sound. The area that makes the sound is the plastic pop in connection just behind the right blinker that connects to the radiator framing. I can move it a little. It's not as tight and the drivers side. Any suggestions to eliminate the squeak or find a rubber washer to give it some cushion?
6. CD Player doesn't work. I still have a CD in the player and it will not eject. Radio works but not the CD Player. Any ideas how I can get this to function?
7. The back left passenger window will not go down. Tried opening and shutting the door several times, The window is on the track but it will not go up or down. I have had ti working in the past at random times. May be a loose wire or connection.
8. When I turn on the heater, the blower just underneath the glove box makes a muffled clicking sound. Like it's hitting something or a leaf has found it's way into the blower. I can't see it but I can hear it near the fuses. I can actually adjust the speed of the clicking sound by turning the dial to adjust the speed of the heater fan.
After reviewing this biography, I think it's safe to say I'm due for a trade-in. I think I might venture outside the vehicle madness box and pursue and Elio.
On my 2005 Z/71 Extended Cab (which I bought brand new), I suffered through the "air-bag" light issue due to the rear 1/2 door harness being cut/broken from normal use. I just spent $150 on a new harness last week for the 2nd time and installed myself as my truck was one year and a few thousand miles over what that nice letter from GM specified. Funny the dealer had this part in stock as - they said it was a known issue. Could I get any consideration on price or labor? Nope! It would have been nice to get that letter before the 1st time I had to replace. I'm certain that if I keep this truck for another 5 years, I"ll have to spend money on a new harness once this one breaks. I know things get old and wear out - but this is a defect for sure.
I've always kept the truck parked in a garage at home and happen to have a parking garage at work so the truck hadn't really been exposed to heavy rain for long periods of time while parked (yes, I'm lucky!) I've recently had to park the truck outside at home for a few weeks and noticed the wet carpet issue. At first I thought it was the windshield so ripped out the interior and carpet, hung it all in my basement to dry with a dehumidifier, then had the windshield replaced to the tune of $350 . Just rained last night and the carpet is wet again which is insanely frustrating. I know other brands aren't without their issues, but common Chevy/GM - I've owned Jeeps which leak less after 20 years! I too may have to look at another brand's mid-size truck in the near future.
How does one get that repaired?
Do I take it to a certified GMC repair shop where the part (gasket?) is $1.50 and the labor to install said gasket is $550.? Or do I attempt to "do it myself"? Or . . . .?
All advice and/or guidance is appreciated?
Thanks.
GM social media - please reach out to me as soon as possible. Case no: 8-4687939673
Sure do hope I don't have to deal with these shenanigans.