Pontiac Torrent door wiring harness problem
Anyone else experience this?....the wires that run from the door into the car that controls the windows, locks, side view and all that...a few of the wires actually came apart! Seems that a the whole harness was getting pinched as the door would be opened and closed until some of them actually broke apart. I soldered them back together and everything works fine now...but I've never seen that happen in any car before.
Started out with my lock not working...then my side view mirrors wouldn't go side to side, then a tweeter was out until I finally looked into it after the radio wouldn't turn off once you opened the door and wouldn't hear the warning chimes.
Started out with my lock not working...then my side view mirrors wouldn't go side to side, then a tweeter was out until I finally looked into it after the radio wouldn't turn off once you opened the door and wouldn't hear the warning chimes.
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I was under warranty and had the harness replaced on my 2007 Torrent.
Should'nt this be a recalled item? it sure is a design flaw
Cliff
My issue started the same as described above - driver side door lock and the radio wouldn't shut off when driver door was opened (what I thought was the driver door sensor). The kicker is that after these problems started in March of this year, I took it to the dealership for an inspection at which point they informed me that the driver door lock didn't work but didn't investigate as to why or explain that this could be a much bigger problem so as far as I knew it was just a simple inconvenience. Sure enough last week during -40 (celcius) weather, all my door locks and windows stopped working!
I was very excited to find this post and to find that the problem was the same cause (snapped wires), unfortunately there was not enough give in the wire that we could fix it ourselves. So off to the dealership I went. Turns out that 8 wires were snapped completely, another 8 badly damaged and 2 fuses were blown, so they repaired it for a mere $504. I asked if the harness was installed to tightly but they of course said no, it was caused by opening the door in cold weather - I don't know, do people get sick days for their car? I don't think I'd be able to get away with that one - sorry boss, it's too cold for my car to come to work today!
$700 later, with a new wiring harness / labour we will be submitting a letter to GM requesting an answer as to how this would occur under regular conditions. Seems to me a door opening and closing would be something that they would account for in their engineering.
This is the 3rd major item we have had with this vehicle in the past months...and we were less than enthused that this was not a warranty item.
That being said...until this year it has been nothing less than stellar.
Greg
Thank you for taking the time to post your concerns. Can you please email me directly with your VIN, current mileage, and involved dealer? I would like to look into your concerns for you. I look forward to your email.
Christina
GM Customer Service
SocialMedia@GM.com
I have the same issue with my vehical, door lock doesn't work, door light doesn't work, now my window won't go up all the way all on the drivers side door.
VIN 2CKDL73F166183726
2006
133,000 km
I couldn't find your email directly.
Thx
Our apologies - we're only able to assist United States drivers at this time. If you're writing from Canada, please contact GM of Canada at 800-263-3777 for further assistance (Hours: M-F 7:30am - 11:30pm, Sat 7:30am - 6:00 EST).
All the best,
Sarah
GM Customer Service
Thank you for contacting us. We're unable to provide technical information like this as we're not certified mechanics, but if you had wanted to get this checked into at one of our dealerships we're available to help in that process. Please contact us at socialmedia@gm.com (include your name and contact information, the last 8 digits of your VIN, and a summary of the situation).
Sarah, GM Customer Service
Glad to see that you're working with GM Customer Care for this issue. If you have any concerns about your case, or need us to contact your agent for you just let us know.
Amber N.
GM Customer Care
Same issue, all my electronics stopped working. Called GM, they said that its not their problem. Anyway, I bought new wires, and are going to use butt connectors and heat shrinks and fix it myself. Here are some photos of my cars wires.
Hi everyone. I have also been searching for a fix for the drivers side door window and lock/unlock switch. What exactly do I need to ask to have done to get these wires replaced?
I also have had MANY other problems. I have gone to the dealership and paid for services that DIDN'T fix the issue.
Other issues that I still have with my 2006 Pontiac Torrent iclude:
-I have had to replace both catalytic converters for the Torrent, which I had done prior to the warranty expiring even though I was told they shouldn’t go bad so quickly
-I have taken the Torrent to 3 different AC places on at least 6 different occasions and still have an issue with my AC. Unless I leave it on the highest fan setting, it stops blowing cold after about 5 minutes. No one can tell me what is wrong. They have replaced the fan, hoses and more. I took it to a dealership because I read on a blog that it could be fixed with a system recalibration. That didn’t work either but the dealership happily took my money.
-My driver’s side window no longer works and after having the motor replaced because we were told that was the issue, it still does not work and they cannot seem to figure out what is wrong.
-The lock/unlock switch on the driver’s side no longer works even after having it replaced.
-I have had to rev the engine for about a year when starting it up in order for it to actually start. Otherwise it acts like it is going to start but immediately dies. Noone even knows what that is about except my check engine light just came on with a code of PO120.
Has anyone else had these issues with their 2006 Pontiac Torrent?
Thanks!
I also had this problem, first my driver's door lock did not work. I checked the switch, the relays in the instrument panel fuse box by swapping them, and they were all good. The door actuator for the door seemed unlikely, so I went to public info and found this post. Thanks, many of the wires under the rubber protective covering running from the door to the car body are cut in half or frayed. That is the issue. After reading this, I am going to splice them rather than buy a new wiring harness, which BTW will be difficult to install to the door lock actuator inside of the door anyway. The other harness locations would be simple for the windows, speakers, side mirror and door switch but that actuator is the reason the labor would cost so much to install it.
In thanking you all for these posts, I submitted the following to the NHTSB, citing potential safety hazards due to the door not locking or unlocking when it should as the vehicle moves.
Here is my complaint submission, which can also be found at
http://www-odi.nhtsa.dot.gov/complaints/
You can file your complaint at https://www-odi.nhtsa.dot.gov/VehicleComplaint/index.xhtml
The wiring harness between the body and the driver's door (and front passenger door) is too short, and subsequently stretches and frays and breaks the wires, resulting in failure of various door components including power door lock, power window, side mirror control, radio off when exiting vehicle after driving, door chime when key in ignition, door automatically locking when vehicle in drive position (safety hazard), door unlocking when in park position (exit vehicle safety hazard) and door stereo speakers. Since this is the least likely culprit when troubleshooting, it should become the first item when any door component fails on this vehicle. The passenger door has an identical issue, however, since the typical frequency of use of this door is much less, the issue occurs less frequently.
There are numerous instances of this from hundreds of Pontiac Torrent owners, with pictures, on the Internet. This is how the problem solution is commonly found, the last thing one would think is bad wiring. Many owners of this vehicle had challenged GM to repair or recall, to no avail. GM social media bloggers often chimed in to contact GM, but when owners did so, nothing really happened regarding helping out owners with the issue nor the cost of repair. Many owners actually paid for or bought completely new wiring harnesses, which are very expensive for the part as well as expensive the in-door installation. Others spliced their own wires to effect a solution.
This issue is on a 2006 Pontiac Torrent, however, it is possible that all years of that vehicle 2006-2009 as well as the similar Chevrolet Equinox 2005-2009 are all effected, since they all share many common components.
7/28/14 - Same thing happening to me on a 2008 Torrent with 61,800 miles. My drivers side window would not roll down. I took off the door panel and was not getting any voltage to the motor. Did a quick google search and stumbled across this thread and identified the issue. Seems to be right around the 60k mark that everyone is having issues. 1 wire completely broken, and the rest are cracked with bare wire exposed. Seems very dangerous and a design flaw that should have been recalled. It was a cold winter, but this didn't happen until July and the weather is warm now. I store my vehicle in a heated garage during the winter. I'll be getting some crimps to reattach all the wires, but wish there was something I could do to prevent it from happening again. Thanks for everyone who chimed in ---saved me about $100 from having to purchase a new window motor. -Lee
Then again they also told me that it would cost $210 to do my headlight bulb "because the entire bumper has to come off" not true BTW which took me five minutes at a $20 bill plus I got to keep the second bulb in the package.