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Nissan Quest/Mercury Villager problems

kcs2kcs2 Posts: 1
edited March 2014 in Mercury
Has anyone had any problems with the
weatherstripping of the front windshield of the
Nissan Quest pulling out while driving? I bought
my 1998 Quest new in August 1998. Since then, I
have brought it back to the dealer 3 times for this


  • kjnskjns Posts: 1
    I don't know if the lemon law would apply to something as simple as this, but three trips to your dealer for weather stripping is ridiculous!?! Sounds to me like have a real problem with your dealer service, or maybe some there's some prankster on your block that's giving you a hard time. I have a 94 and my neighbor has a 98 Quest. Absolutely no problems with the weather stripping or molding inside or out. Try taking it to a different dealer service.
  • I had a 98 Quest for 9 and a half months; I now have the 99. Have not any problems with the weather stripping with either van.

    I know this is short period of time for both... however, live an area with extreme weather conditions (Cen. FL): extreme heat, humidity, and windy conditions through out the year. This past few months, my quest (and previous quest) has been subjected to a few tropical storms, indirect winds of several tornados, and one hurricane. So far exterior/weather stripping has held tight.

    I second kjns's suggestion: take it to another dealer service. Sounds like your service department is not using the correct adhesive.
    Good luck. ;-)
  • I have a 98 Quest that had the weatherstripping come loose across the top of the windshield while driving last fall. The amount of noise this makes while going down the road is scary, making you think you've hit something and damaged the tires or worse, or maybe the entire van is coming apart. My dealer had to keep the van overnight and this repair required a professional glass installation firm to reinstall the rubber gasket around the windshield. I was told this was needed to allow adhesives to dry thoroughly before returning to the elements outdoors. Since then, no problemo and I love this van. It is very sure-footed in icy and snowy conditions, comfortable on a long trip and fuel efficient. I wouldn't want anything else.
  • skyzeskyze Posts: 2
    I have a 1999 Quest SE. I took the 2 middle seats out and wanted to use only the back bench seat. I did this on my 93 and 95 Mercurys to give a lot of room in the middle. On the Quest the cargo mat is supposed to go where the seats came out. It does not fit and the dealer is trying to find out about it. I am wondering if I am short one carpet?
    Also, my Quest has locked itself several times. One time both sets of keys were on the inside, and I had to drive another car 16 miles and pay $25.00 to have a key made from the key code which was furnished by the dealer.
    Has anyone else had a problem with the car locking itself? When it does this the horn does not blow like it does when you press the lock button on the key fob. Thanks for any info on either subject.
  • Doors automatically locking is a recurring problem I've seen in a lot of different makes/models. One of the causes for this, is a short in the system due to excess moisture getting in through the keyholes and triggering the locking mechanism.

    I see this a lot in Florida (all makes) because of the excessive humidity and rain. In certain regions up north, snow/ice melting on the vehicle for long periods of time can also cause this.

    Nissan put out a bulletin on this recently. (not sure the exact date). The fix is to insulate areas inside the door to keep the moisture out. I've never had this problem, but close friend's with a 97 gxe had this problem. It was fixed.

    We also have another friend whose BMW does the exact same thing. His dealer has never been able to track down the problem, so he just doesn't leave his keys in his car.

    btw, Up till recently, this is one of those mysterious problems that dealers have been notorious for taking care of the symptom, but not the cause; they'd replace malfunctioning parts, but moisture would eventually seep back in causing a recurrence of problem.

    In some cases, people have been told that automatic door locking is a "feature". It's interesting how when things can't be fixed, they often becomes "features." That's true in some vehicles, but a real auto-lock feature usually comes with a timer and some kind of on/off system.

    Anyway, if your dealer is not familiar with this problem, I'd ask him to call the Nissan "hot fix" line; there should be information there. In the meantime, don't leave your keys in the van. Good luck. ;-)
  • Yes, the back mat has that arch shape, and it fits the back cargo area the best. I was able to get a better fit in the middle area by shifting/tucking the arched part underneath the edge of the mat that's closest to the rear bench.

    It took a little adjusting and playing around for the best coverage, but I was able get coverage that worked well enough...

    With one captain out now, I've turn the mat long ways, to fit the half empty middle section. The arch part is facing the single captain chair, and the left/right edges are completely tucked underneath the other two mats.

    Hope this makes sense. btw, The owner's manual mat diagram seems to be based on the pre-99 models... when all the mats had straight edges. Anyway, at least they didn't charge us extra for these mats. ;-)

    I'd be curious to know what your dealer has to say.
  • I'll have to let my neighbors know about the weather stripping because their front floor boards are soaking on their '98 Quest and the dealer still has not gotten new carpeting in(been over a month), but in the meantime, no one has solved the issue as to how the carpet keeps getting so sounds to me that they got one of the one's with the front windshield weather stripping problem.
  • If your neighbor had a weather stripping coming off, she'd definitely know it.

    btw, my neighbors have the same problem with their Odyssey, of course it would help if they just dried their feet off before they climb into their van? ;^)

    But you reminded me, I'll have to them know that many other Odyssey brakes are also making grinding noises, just like theirs. I wonder when Honda is going to figure out a solution for that problem. Seems like they've been working on that one for well over a month.
  • To Mckline- You should let your neighbors know about topic # 400 for their Odyssey's problem. ;-)

    Hi Checkin- Thanks for stopping by. Hope all is well. Do you still want to race? ;-)

  • Re 2 row seat vibration: When we test drove a
    Quest with the 2nd row bench seat at 60 MPH on a
    relatively smooth road, with 2 people in the front
    and 1 in the back, the 2nd row seat jumped and
    vibrated visibly (no one sitting in it) (no noise).
    The seat back moved at least an inch. Can't
    remember about the bottom cushion part. While
    driving you felt no vibration in the pedal or
    steering wheel. We concluded it was due to
    inadequate overall stiffness. The Sienna/Odysseys
    we have tested do not do this. Is it common
  • I just responded this post that you also put in the Nissan Topic II. But, for the benefit of reader here, I'll copy and paste my reply:

    #257 of 257: to edward- movement caused by 2nd row seat hinges.

    If you read back posts, you'll see a better
    explanation for this. The movement is related to the hinge design, and not suspension; you'll notice it's emanating from the upper portion of the seat, due to the extra give in the hinge design on the 2nd row seats, where the top portion meets the bottom. 2nd row hinges are different from the front seat hinges; 2nd row chairs can fold completely flat to a table top bench, as opposed to the front one. Also, the front seat hinges do not have not any give; which is we're not seeing movement in the front row captains.

    Next time you test drive, sit on third row and
    look at the back of the 2nd row chair, you'll
    notice what I mean...

    Also, I've read reports here (topic #400) of seat
    rattles/squeaks in both Odyssey and Sienna second
    row seats, most likely due to their own respective
    hinge designs, (pro/cons) which differ in all three makes. For example, the Odyssey second row seats hinge design doesn't allow them to fold flat to a bench. Seinna seats tumble completely forward... etc.

    Personally, I don't mind the trade-off with a
    little (quiet) movement in 2nd row seats of my
    Quest, in light of the hinge design that not only
    allows the seat to fold completely flat, but it
    also offers 8 different levels of forward/back tilt adjustment.

    btw, In my test drive of the Quest, Sienna, and
    Odyssey suspension was very close: ride, handling, vibration, noise, was good with all three makes. Although I will say, I felt the Sienna was slightly smoother than the other two, and the Quest was smoother with less road noise than the Odyssey. Probably because of those Affinities.
  • Poca- I understand your point. I suppose I did go
    off topic a little. Perhaps I'm a little too
    sensitive. I was just trying to make a point.

    Not to dictate what people discuss or say here, but I think this particular forum would benefit people more if we tried to limit the discussions here to REAL problems that are occurring with real
    Quest owners. And not just an opportunity for
    owners of other makes to give their personal jabs
    about a test drive, or some negative hear say which is of no value to the anyone here. There are other more appropriate forums for those kind of debates.

    I have respectfully kept my negative hearsay, and
    catty remarks, out of their similar forums
    which were created specifically to help real owners that are trying to find solutions for the problems in regards to their specific makes/models. Peace.
  • In case people are wondering, I scribbled some posts above after re-editing. ;^)
  • mckline-I came to this topic ONLY to possibly give my neighbors/friends directly across the street from me some things to POSSIBLY be aware of or NOT! My average visits with them are daily and therefore I see their Quest daily and have witnessed first hand the soaking front floor boards (feet? Ha, ha ha...). When they first got their Quest I had to solve the "green droplet" mystery for them, as they thought it was anti-freeze coming out of the heater. The mystery was that the hubby drank a Mountain Dew! I couldn't solve the soaking floorboards problem for them until I came here....gee, I think that ought to help them and the service dept that ordered the carpet to be installed(it must not be so common that ALL Quest dealers know about it, but maybe they thought they'd solve it when it was brought in)...I highly doubt they would agree to install new carpet if they didn't feel there was a real problem going on. Weather stripping? Big Deal! I'm sure they will be very glad to hear that is ALL that it probably is. Really, you've made it sound worse than it is just by someone posting a thank you on the info. "jabbing?" Sorry, but that hasn't been a mission of mine in my lifetime! Defending myself? Now that is a different story! I posted a REAL problem, but cannot help you overcome your REAL problem(okay, maybe that was a jab!) :) Btw, thanks for advertising the Odyssey on the Quest sight. No REAL problems with mine except for the dealer! 'Loving my EX how 'bout you? I know when I have had vehicle problems in the past or made spendy wrong choices for myself, I had a tendancy to become a bit cranky. 'Just a thought??

    Pocohantas-Yup, still feeling mighty spunky! :)
  • If I have a problem, then I guess you must also. Birds of a feather flock together... ;^) Havn't bought my van yet, however I'm glad your enjoying yours. Peace.
  • Picked up a Quest SE last night, after over a year of pondering. I noticed this morning when I got up to gaze at it in wonder, it had moisture inside the windows. When I opened the door, the jamb was moist. I remember seeing a complaint about moisture inside a van, but can't remember where. Thought it was the Honda: "All Honda's have moisture." I'll wait a few more days and see if my AC can dry it out.(It's been quite springtime in Mississippi!) I'm sure it will be fine. After all, I got it off the truck and took it home! It is probably just some residual snow melt from Avon Lake, OH. Pocahontas, in case you don't see my post in the Quest topic, your input was valuable in my decision to purchase the Quest. I expect many years and miles of service on my Nissan product. The most terrible thing about it was the length of time I waited to own the thing! Should have gone ahead several months ago.--Later.
  • Congratulations on your new van!

    The moisture you're describing on the inside window glass sounds like normal precipitation caused by temperature differences from outside (cold) vs. inside (warm). It's quite normal to have moisture on the inside glass in the morning in cold climates. It should evaporate as the day warms; especially with your ventilation system as you mention...

    Another example of precipitation:
    Note how a drinking glass will precipitate on the
    outside when it's full with ice cold beverage on
    the inside of the glass.

    Also, the more humid the atmosphere, the more
    moisture... I do notice you're from Misissippi, so that answers the humidity question. ;-) Lots of humidity here in Florida also. I'm able to avoid the morning glass precipitation by garage parking.
    If you're concerned and want to test your van's tightness, take it through a high pressure car wash, or by spray it down with a hose. Have someone sit inside the van to observe.... You should not see any water spraying through.

    btw, Be sure all the windows are shut tightly if
    you do this. I say this, because it's easy to do
    accidentally open those rear flip window with those power buttons when you're not real familiar with the van. How do I know? I did this once; unfortunately, is was raining at the time. I didn't find out about it until later. ;-)

  • No moisture on morning #2. I am unaccustomed to an airtight vehicle and I find I must modify my door slamming technique! The van can't leak water if it won't leak air. I was the first person to drive that vehicle and it just took a day to let the climate control dry it out. I will post my experiences in a few thousand miles, but probably on the Quest forum, as I expect no trouble. Thanks for everyone's input.

    --Enjoy The Ride!
  • I have a 1993 Quest with 71k miles. All maintenance done at prerequisite intervals and timing belt replace at 60k miles. I took it in to the dealer last week for routine oil change & lube and was greeted with an estimate for $ 1,232.00 for fixing broken bolts on exhaust manifolds. I have 4 broken bolts and no visual evidence of any dents or scrapes on exhaust system that would explain this (what appears to be ) sudden failure of multiple bolts. Has anyone heard of similar problems on what otherwise has been a reliable V6?
  • Hey all you Quest owners, how has this van been for reliability? I am interested in a used one, not new, and the comments on the Chrysler and Ford products make me sick, especially about the trannys.
    What kind of luck have you had?
    Mileage? Good for towing lite camper? repairs?
  • lanettalanetta Posts: 5
    I am shopping for a new van. Drove the Quest yesterday and really liked it. However, talked to my mechanic today and he advised against the Toyota or Nissan (I mentioned them both to him). Because I will probably keep this van for 6 or 7 years, he said repairs/parts would be much more expensive than in a purely American van.

    I am anxious to know what kind of response we get to these questions/concerns.
  • pocahontaspocahontas Posts: 802
    Nissan vehicles have a reputation for low maintenance/repair costs. Here are some factors I considered, that you may want to compare with other makes you're considering.

    -The average dealership oil change (27 point service) is usually around $20 or less. Even less with discount coupons.

    -Major 15K-30k services are as low as $149-199 dollars, with discount coupons.

    -All 99 Quest models have the new platinum tip (100K) spark plugs; up to 100K between tune ups, instead of every 15k as other makes require.

    -Standard battery saver that turns off interior lights, you may accidentally leave on, provides better maintenance/protection to insure a longer lasting battery.

    -Nissan offers a 60k/60m powertrain warranty. This will help to insure lower repair costs on the big ticket items. Compare 60/60 with many other makes which are only offering a 36/36k warranty.

    -Secondly, if you check with Warranty Gold (extended service program), they'll tell you that the Quest is a Class I vehicle. On a scale of I - VIII, that's the best class for having the lowest costs and frequency of repairs.

    Of course if you really want peace of mind that you'll have little/no repair costs for the next 7 years, I would consider getting extended service warranty; especially for the electronic features: power windows/doors, cruise, computerized motors. These type of high tech items have a higher frequency of break down (on all makes), especially after 4 years. Good luck.
  • lanettalanetta Posts: 5
    Thanks, found your info on the other site!
  • m6chem6che Posts: 18
    Hey, there apparently aren't enough problems to keep this topic interesting, so I'll share my story :-)

    The interior lights in the van started behaving like they were possessed. They would go out, come back on when I closed the drivers door, flicker on and off, etc. It turned out to be the door switch on the other side - the passenger side sliding door.

    I brought the van over to the dealer. Service took it into the service bay immediately. A few minutes later, the mechanic comes over and tells me it is the switch but there are none in parts. He starts to tell me about having to order one and giving me a call... The other mechanic comes over and says "no, we do have one in stock.." and leaves. 2 minutes later, I notice he's coming back from the showroom(!). The switch was replaced and I got on my way -- the lights now behave themselves.

    Gee, I wonder where they got that switch... Saved me from having to live with the light show and having to come back... Ah, true customer service! I sure appreciated it!
  • Nice story, m6che.

    I don't have any story to share. But I do find a minor problem in my new GLE:

    The driver side sliding door window now keeps popping open when I close the door less gently. I noticed the "arm" doesn't fold in as tightly as the passanger side. I can hear the clicking sound when closing the passanger side window, but not the dirver side.

    Anyone has the samoe problem or any suggestion? I have only 600 miles on it and don't want to drive for 30 minutes to my dealer just for this.
  • charles15charles15 Posts: 57
    My Quest is two weeks old and the interior lights will not go out when you shut the door. They do not even go out after 30 minutes per the battery saver feature. I got back in and turned them off on the dashboard then when I got out and shut the door, they CAME ON. I finally had to pull the fuze. Will visit the dealer tomorrow. This just started last evening. I am sure that it is something small but annoying. Hope that it is not systemic for the rest of you.
  • rhtrht Posts: 4
    I now have 800 miles on my 1999 Quest GLE and have had no problems at all. Everything seems to work as advertised.
  • m6chem6che Posts: 18
    Having just gone through this, it's possible it's one of the door switches. The good ones will turn the lights back on (sounds like the driver's door is fine). Open each of the other doors in turn - press the interior light switch to turn OFF the lights. Close the door you're testing. If the lights go on, that door switch works. If one of the doors can be closed and the lights stay off, you've found the door with the bad switch. Remember to test the back hatch door also.

    (The easiest way to test is to leave the driver's window open, so you can hit the light switch.)
  • charles15charles15 Posts: 57

    Thank you for the suggestion to check the rear hatch.

    I can't believe that I did not check it. What I did not mention in my original post is my horn had stopped sounding when I locked my car. I checked to make sure that I had not turned this feature off and had not. I just figured that I had some electrical problem that was causing all of this. As soon as I read your post, I realized that I had not checked it. It seemed tight but when I opened and re shut it, all was fine - the lights dimmed and went out and the horn sounded when I locked the car.

    This is probably a good reason to keep the horn sounding feature - when you don't get everything totally closed, the horn will not sound when you hit the lock feature on the fob. I had thought about shutting that feature off on the fob but now may keep it. Not sure if I have a bad switch or the door just wasn't tight but now I know where to look. Not sure why the battery saver did not work but maybe it takes more than the 30 minutes that the drivers manual says it takes.

    Again - thanks for the help - this is the great things about these forums. Now maybe I can spend my time some place other than the dealer tomorrow.

  • dhoffdhoff Posts: 282
    After reading these posts I remember that we had the same problem with our interior lights this winter. The rear hatch just was not closing completely. It drove me nuts too until my brother-in-law took one look at it, walked to the rear of the van. opened the hatch and SLAMMED it.

    The lights went right out. Now I make sure to firmly close the hatch and haven't had the problem since.

    Now if I could just get rid of the funny noise my engine makes...

This discussion has been closed.