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Any Questions for a Car Dealer?

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  • stickguystickguy Member Posts: 53,347
    IIRC, the couple had agreed to a price, and while the deal was being sritten up, the GSM decided to raise the price.

    2020 Acura RDX tech SH-AWD, 2023 Maverick hybrid Lariat luxury package.

  • rivertownrivertown Member Posts: 928
    Agreed to a price and then it's bumped when you go to sign the papers?
    It happens all the time.
    The only real defense is to walk, though you can make it uncomfortable for the dealer by filing complaints with the BBB, AG and by telling everybody you know.
    A signed buyer's order, ala Mass, is helpful if you're paying cash or if you have your own financing arranged. If not, the dealer can unwind the deal even after the papers are signed and the car is delivered - by 'failing' to place the loan.
    It's a done deal only after you get the loan papers (coupon book, etc.) in the mail, send your first check, and see that it has cleared.
  • isellhondasisellhondas Member Posts: 20,342
    And, it's funny. I used to live near the dealership in question. I know that at one time, anyway, they had a pretty good reputation. Long term dealer in business many years.

    According to Rivertown..." It happens all of the time". Does it? I really don't know. It does not happen where I work but then, RT may know more than I do.

    The poster seemed credible. If the facts were as stated, shame on that dealer! The buyer did the right thing by walking out. I hate stories like this that give our business a well deserved black eye.

    On the other hand....

    This is the internet. I always hate it when a store is named without a chance for a rebuttal.

    I know I'm cynical but the nagging thought that just perhaps, that post was made by a recently fired employee or a competitor down the street does enter my mind.

    I mean, it's possible and a otherwise good store can be easily slandered this way.

    Make sense?
  • audia8qaudia8q Member Posts: 3,138
    If more people would "walk out" when something fishey happens everyone would be better off.....but as we all know, many consumers won't take a stand and will tolerate any type of treatment if they think they are saving a few pennies.....nothing would stop dealer nonsense faster than consumers walking. Consumers often forget the ball is in their court at all times.
  • isellhondasisellhondas Member Posts: 20,342
    I had a "smart shopper" cave in last week and buy from a dealer who lowballed her. The dealer even admitted he did to get her back in.

    She drove an hour and a half to get there. she was so worn out from her exhaustive shopping that she just caved in and bought it there.

    A lot of people say..." I would just walk out"

    Many don't however...they cave in and buy. This is EXACTLY why some stores lowball customers.

    Funny...she called me to thank me for all of my help and to tell me how mad she was at that other dealer.

    Some people just make car buying a long, painful process....
  • landru2landru2 Member Posts: 638
    Don't be too hard on her. She can't be expected to accept responsibility for her decisions. She was tired.
  • timadamstimadams Member Posts: 294
    Don't be too hard on her. She can't be expected to accept responsibility for her decisions. She was tired.

    Very good use of sarcasm, landru. I can see driving 1 1/2 hours to go to a dealer that promises a good deal, but I can't see buying something if that dealer then tries something fishy. If I got hosed by such a dealer, rewarding them with a sale is the last thing I'd do, particularly at a higher price than a straightforward seller offered.
  • jmurman42jmurman42 Member Posts: 675
    that woiuld be nice, except that in most cases it doesnt happen. The customer ususally buys at the offending dealership...sad but true.
  • sam192sam192 Member Posts: 3
    I'm currently working on purcahsing a new vehicle and have a question about big ticket, dealer installed items not listed in NADA, Kelley Blue Book or other vehicle pricing guides pertaining to trade-in value. The dealer is maintaining that since there's no reference point in either of the aforementioned trade-in value guides for certain dealer installed items, that those items cannot be taken into account when determining trade-in value. I could understand that a small $100-$200 item doesn't add much value to a trade-in vehicle, but in my case, this is a $3000 Toyota supercharger. The dealership is maintaining that "it doesn't add value" to my trade-in, which I feel it totally erroneous. Any thoughts on this would be greatly appreciated.
  • isellhondasisellhondas Member Posts: 20,342
    Well, the dealer isn't totally off base here. To some potential buyers, that supercharger will be highly sought after. They will pay more for the car because of this.

    For most shoppers, it would be a turn off. It would scare them away. It adds complexity and they will fear the car has been driven hard by the previous owner....probably true.

    But, it does add ***some*** value, not a great deal.

    Aftermarket wheels, window tint, and audio equipment will usually detract from a car's value. Most shoppers perfer the cars stock.
  • rroyce10rroyce10 Member Posts: 9,332
    ...... Isell is right on the top of his pointy little head .. these are kinda like the Dinan packages on BMW's, most will care less and a few buyers will get that "dead mullet" look and say Wow .. as a rule, it's kinda a ho-hum proposition ....

                         Terry ;)
  • larryintnlarryintn Member Posts: 103
    I have a question for those who have been selling the same brand for the past couple of years, or more...

    What has been happening with the actually out-the-door cost for cars over the past year or so? Has there been much increase in what you are able to get or has it been rather flat?

    I see that the last published inflation figure, CPI-U, was 2.2% for the year ending Aug '03. I'm wondering if car prices, in general, are inflating faster or slower than that.
  • sam192sam192 Member Posts: 3
    Thanks for the reponses guys. I wish I had known about this 3 years ago! Honestly, if I thought that this $3k option was equivalent to flushing the money down the toilet, I would have never had it installed. It's good advice to know for future transactions, but I guess now it's time for me to swallow my pride, take the loss on the vehicle and move on. I guess you could say that it's a (gulp) "valuable" lesson learned! :)
  • isellhondasisellhondas Member Posts: 20,342
    Did you enjoy the extra power for those three years? If so, and you probably did, that's worth something too.
  • sam192sam192 Member Posts: 3
    But it's certianly not worth the money paid upfront when I purchased it with a new vehicle. The most troubling aspect for me is to know that when I drove the truck off the lot for the first time the additional $3k became irrelevant. Now I'm seriously considering removing the blower prior to trading it in... I can't, in good faith, just give it away and I figure it would make an interesting conversation piece on the coffee table!
  • zueslewiszueslewis Member Posts: 2,353
    hot rodding everything I own - I understand the need or reasoning for a supercharger.

    It places the car in a special market niche where the typical dealership and typical buyer would never consider showing you any money for your investment.

    Ebay is the best route for a modified ride. I see, every day, bikes and cars with salvage titles being rebuilt and custom painted/modified, and pulling better than a plain one does retail - many people looking for modified vehicles don't even care about title status - how blind is that?

    Take out a nice ebay ad, protect yourself with a good reserve, and have a got at it.
  • rivertownrivertown Member Posts: 928
    I'm a consumer, rather than a seller. FWIW though, I'd take the 'it doesn't add value' statement to mean that it doesn't add value for that particular dealer or in that particular deal and look for another buyer for your trade. Some buyers see mods as a minus; others see 'em as a plus. Rather than argue with any particular buyer about his take on the matter, I think you get more out of energy put into finding the buyer(s) who see(s) the supercharger as a plus.
    Another rule of thumb is that you generally get more for a used car by selling it privately. That may be even more true of cars which appeal to a narrower market, like performance buffs.
    It may not be worth the trouble or expense, but another path to consider is to put your 'Yoda back into stock form and sell the supercharger separately.
  • rroyce10rroyce10 Member Posts: 9,332
    ...... Kinda keep in mind, if theres a warranty left, it will negate the warranty if you remove the parts .. so you better be checking with your local Yota dealer for their possible removal help ...

                        Terry.
  • stebustebu Member Posts: 204
    Your situation seems to succinctly illustrate the adage "Buy what you like to drive". For instance, I always buy handshakers, even in sedans. I know they don't resell as well or as easily. But, that's what I like to drive.

    I ran into a similar situation, as yours, recently when buying a used Honda that had after market leather installed. The sellers turned to a private sale when they couldn't get what they expected from a dealer. They finally settled on my offer, as it was a bit more then the dealer but still undercut their perceived valuation by about $2K. Turns out they based it largely on getting a good chunk of the money back out of the leather add on.

    However, I did feel some sympathy for their plight since in their case the original dealer flim-flammed them with the "leather holds it's value" story. Hopefully, you didn't get a similar line with the SC on your Toyota. IMHO, that is deceptive and would qualify as an "Inconsiderate Dealer" story.

    BTW, personally, I'd see a warranted factory SC as a huge plus on a Toyota... even used. But, that's me.
  • prodigalsunprodigalsun Member Posts: 213
    With aftermarket Leather and Sunroof ('98). I got it for below edmunds Private Party TMV as you could actually look at the aftermarket Sunroof as a detriment.

    You are probably better off as folks here have been saying, to find a forum where people who value what you've done to your car hang out. Ebay is a great suggestion, I'd take out an add in the local classifieds as well. Keep in mind though, you're not going to get anywhere close to recouping costs on the supercharger.
  • isellhondasisellhondas Member Posts: 20,342
    Good examples. On that used CRV, they will add ***some*** value. I would guess, maybe 500-1000 for both of them PROVIDED they are first rate aftermarket items.

    A "Micky Mouse" sunroof as opposed to a nicely done electric stock type one can DETRACT from the value.

    These items don't scare potential buyers like a supercharger would.
  • prodigalsunprodigalsun Member Posts: 213
    is kinda mickey mouse. It extends half the length of the car roof, and is all vinyl, but has good structural integrity.
  • isellhondasisellhondas Member Posts: 20,342
    We once had a late model Volvo traded in that had the cheapest and worst aftermarket sunroof.

    It was the kind that just popped up. You had to remove it and put it in the trunk.
  • prodigalsunprodigalsun Member Posts: 213
    With just that kind of Sunroof. Cheezy as hell, and could barely fit it in the wallet sized trunk on the fiero.

    I was glad I had it though. Not long after purchasing it, I took a long drive into the Wassatch national park, was about 5 miles in, got out to look at the view and locked the keys inside. Fortunately, I had cracked the sunroof in the up position. I was able to remove it from the outside and climb in the top. An electric slider, I'd be walkin'.
  • akanglakangl Member Posts: 3,282
    got into an argument with a car dealer friend of mine about a sunroof on a 96 Jeep Grand Cherokee limited. He swore it was factory, I walked over and looked.....I said NO way was that a factory sunroof.

    We went back and forth for 10 minutes, I bet him $1000 it was aftermarket. He walked over and took a good look at the sunroof.....you could see where they cut the overhead console off and how the sunroof shade wasn't that well done. I mean it was an ok job for an electric slider, but still obvious that it was aftermarket. Too bad I didn't get him to shake on that bet.

    My Explorer has a factory sunroof, real nice power one. I do kind of wish it wasn't there sometimes though, the kids want a DVD system put in and the sunroof creates a problem.
  • qbrozenqbrozen Member Posts: 33,736
    a good installer can put one in even with the sunroof.

    '11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S

  • zueslewiszueslewis Member Posts: 2,353
    you're my bud and all, but how could you have had a '96 Fiero when the last production year was '88?
  • vikdvikd Member Posts: 187
    ...but I'm sure he meant '86. I had an '87 Integra LS with one of those flip-up removable sun roofs...it was actually stock and not too bad to store as the trunk was downright HUGE!!

    Regards... Vikd
  • explorerx4explorerx4 Member Posts: 20,723
    aka,
     you can buy a portable dvd player for a lot less, and you can hook it up with your tv at home, when not using it in the car.
    since you are up in the great white north, another benefit is that you can also keep it in the house until you go somewhere. they can't work too well after sitting out all night in the winter time. we sit it on top of a backpack with a folded up blanket on top of that, if it is too low, something kind of soft and a bit grippy. 7 inch screen seems to be big enough.
    if you don't like the noise you can get a spliter to handle 2 sets of head phones. it's hard to obey the speed limit with the 'fast and furious' playing just behind you, egging you on.
    ...and you can use it in your next vehicle; you know, the one the pool says you are getting in the next 2 weeks. :)
    2024 Ford F-150 STX, 2023 Ford Explorer ST, 91 Mustang GT vert
  • akanglakangl Member Posts: 3,282
    I'm getting a new car in the next 2 weeks? hmmmmm, that's news to me.

    Then again we may have to replace hubby's truck if the repair goes much above $2k, don't know what exactly is wrong with it yet, but we have a limit as to what we will spend on it.

    Low book is about $6900 on the truck, so anything much above $2k on this repair is gonna mean paying the nice mechanic for his diagnostics and kindly removing the truck from his care and kicking its sorry rear end down the road for whatever we can get out of it!!!!

    Sooooo, know anyone who might want a 1994 Chevy K3500, reg cab, 4x4, green/tan, 150k, 6.5L TD, manual trans?? Hmmmm, can probably part it out and get more money out of the stupid thing.

    Bow ties are for little boys, I keep telling hubby to get a real truck.....a Ford.
  • akanglakangl Member Posts: 3,282
    Considering we only use one on long trips the truck would be nice and toasty inside. We had a TV/VCP in my Quest, it was in the center console, worked really good too.

    Who knows, can't afford to do anything for a while since our Chevy is bleeding us dry and sucking up every last dollar that we put into savings.
  • prodigalsunprodigalsun Member Posts: 213
    You're right, I meant '86. Man..that car put me off domestics for 13 years!
  • zueslewiszueslewis Member Posts: 2,353
    scary...
  • rroyce10rroyce10 Member Posts: 9,332
    ..... I have sold some scary Fiero's .l.o.l...

                      Terry.
  • masspectormasspector Member Posts: 509
    Don't know if it is possible, but I heard that the Pontiac and Buicks of that era were similar platforms. I liked the looks of the last style Fiero GT, but the engine was too lame. I had the thought of putting the engine from the Buick Regal GN into that Fiero GT. I bet it would not work, but what a car!
  • prodigalsunprodigalsun Member Posts: 213
    You know, the chevette engine? My first car out of college. Constantly having issues with the electrical system going out on that thing.
  • jratcliffejratcliffe Member Posts: 233
    My favorite Fiero story was the guy who wrote into one of the Chicago Trib's auto columnists about the dealer who had tried REALLY hard to sell him rustproofing for his new plastic-body Fiero.
  • zueslewiszueslewis Member Posts: 2,353
    happened when Pontiac started doing full electrical system replacement recalls on them, no matter what their condition, mileage or year model.

    It was a 22 hour labor operation that took closer to 40 hours. Guys were pulling these things out of junk yards and getting $1800 worth of work (on Pontiac's dime) done and reselling them.

    The Fiero Fiasco caused many a Pontiac tech to leave Pontiacs dealers and work on Chevys, Buicks or Oldsmobiles.
  • clkcoupeclkcoupe Member Posts: 1
    Does anybody know what auctions the dealerships go to and buy cars with high mileage? Or just a good auction all together.
  • qbrozenqbrozen Member Posts: 33,736
    why, you looking to go into business? ;)

    i think the classic car auction is Scottsdale each year is pretty sweet, but somehow I don't think that's what yer looking for.

    '11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S

  • landru2landru2 Member Posts: 638
    Dealerships don't generally buy cars with high mileage. They cannot be warranteed or financed.
  • sandman46sandman46 Member Posts: 1,798
    But in my present cars, there are cd players. Is it unwise to leave the cd in the changer when I turn the unit off or is it better to eject the cd each time I shut the car off? By leaving it in, I can be at the same track as when I left, but by ejecting it, I have to start at the beginning.
    Keep 1 thing in mind here, I still have a turntable and like 500 lp's and have always had cassette players in my last 5 cars. Cd's are a new breed of animal for me.
    Thanks all for any help in this matter!

    The Sandman :-)
  • mirthmirth Member Posts: 1,212
    It's okay to leave them in.
  • crkeehncrkeehn Member Posts: 513
    I have been listening to books on CD on my commute. I have had no problems in leaving the CD in the machine and can then pick up where I left off.
  • sandman46sandman46 Member Posts: 1,798
    I had heard about cd's getting stuck in the players which necessitated return trips to the dealerships to retrieve them and didn't want any potential problems. You've both arrested my fears and I will continue to leave them in.
    Thanks for your swift responces on this matter!

    The Sandman :-))
  • timadamstimadams Member Posts: 294
    I've had CD player in 4 cars over the past six years and have never had a disk get stuck in one. I've actually had a few cases of cassettes getting stuck in players, but never a CD.
  • scantyscanty Member Posts: 164
    more with burned CD's. For some reason, the stacked changers don't like them very much. Maybe it's a plot by the RIAA.
  • audia8qaudia8q Member Posts: 3,138
    We have had some disc's getting jammed in the CD players....but it's almost always a burned CD with a mystery brand CD and the owner applied a stick on label. I just write on my CD's with a sharpie marker and so far no problems.
  • akanglakangl Member Posts: 3,282
    My Explorer doesn't seem to mind CD-R's it has a JBL system with a 6 disc changer in the center console. I have some that are written on and some with labels, it plays them the same as the store bought CD's.

    I've had casettes get stuck, but never a CD.
  • puzzlingpuzzling Member Posts: 5
    I am about to purchase a new car from a dealership and I asked to see the contract.

    What he gave me is a "Retail Installment Sale Contract" but I plan on paying with cash.

    I asked him if I could have a Bill of Sale and he said that he always just uses the form and puts in N/A where needed. And he also said that all the dealerships do this.

    Is that true? Everyone uses the same form regardless of how the buyer is paying?
This discussion has been closed.