I hate my Traverse
The following is my opinion, concerns, and/or facts:
My recommendations STAY AWAY.
I regret buying this vehicle every day. I have owned GM vehicles for 25 years and this is the last time I buy a American vehicle. From the Horrible deceptive business practices at the Dealer to having about 4000 miles on the vehicle what a POS!
Problems I experienced are as follows:
1) Less then 100 miles Transmission stumble and even with 3800 miles transmission feels like it slips on acceleration from 2nd to 3rd gear.
2) At a little over 4000 miles come out of store and ITS DEAD, WON'T START. So I look to make sure nothing was left on, check shifter then I say a pray and try again and it starts.
3) Temperature dash control FLUTTERS when going from Hot to cold.
4) at about 500 odometer reading Highway Miles I got 21 MPG
5) City/Highway MPG 12.4, WTF way below the so deceptive sticker 17 City and 24 Highway.
6) from new window shimmys.
7) 300 odom miles on vehicle my child left one interior light on for about 2.5 hours when I noticed it. This vehicle in the owners manual claims to have a battery back up system where after a few minutes it suppose to turn off the light automatically.
8) wipers click at bottom position when on full or delay.
Called GM Corporate Executive Office and Chevrolet with NO assistance, nothing but BS and they say Dealers are indepently owned and they GM can’t get involved, etc. I owned GM stock and lost money and at first I thought they should be bailed out but after this entire experience they should go under horrible vehicle, empty suit customer assistance,etc. I WILL NEVER BUY GM AGAIN!!!!!!!!!!!
My recommendations STAY AWAY.
I regret buying this vehicle every day. I have owned GM vehicles for 25 years and this is the last time I buy a American vehicle. From the Horrible deceptive business practices at the Dealer to having about 4000 miles on the vehicle what a POS!
Problems I experienced are as follows:
1) Less then 100 miles Transmission stumble and even with 3800 miles transmission feels like it slips on acceleration from 2nd to 3rd gear.
2) At a little over 4000 miles come out of store and ITS DEAD, WON'T START. So I look to make sure nothing was left on, check shifter then I say a pray and try again and it starts.
3) Temperature dash control FLUTTERS when going from Hot to cold.
4) at about 500 odometer reading Highway Miles I got 21 MPG
5) City/Highway MPG 12.4, WTF way below the so deceptive sticker 17 City and 24 Highway.
6) from new window shimmys.
7) 300 odom miles on vehicle my child left one interior light on for about 2.5 hours when I noticed it. This vehicle in the owners manual claims to have a battery back up system where after a few minutes it suppose to turn off the light automatically.
8) wipers click at bottom position when on full or delay.
Called GM Corporate Executive Office and Chevrolet with NO assistance, nothing but BS and they say Dealers are indepently owned and they GM can’t get involved, etc. I owned GM stock and lost money and at first I thought they should be bailed out but after this entire experience they should go under horrible vehicle, empty suit customer assistance,etc. I WILL NEVER BUY GM AGAIN!!!!!!!!!!!
Tagged:
0
Comments
Also PS #9 problem, Brakes squeel with 4000 miles. I should of bought a Sante Fe
I have been contemplating purchasing one of the Lambdas for over a year now, and everytime I think the bugs have been worked out I read reports like this. The Acadia forums are full of people with issues with their vehicles as well.
The Lambdas are now in their 5th model year of production, and seem to have just as many issues as they did when they were new. One would think GM would have all of the bugs worked out after 5 years.
I currently own a 4yr old Chevrolet, and would love to buy another GM vehicle, but many of their current offerings are not as "world class" as GM would lead you to believe.
Also noticed a slight wistle at highway speeds yesterday(very windy out). I have rubber all weather traverse floor mats and have noticed several times of when exiting of getting a static electrical shock when touching the cars metal. I can't understand how when the mats are rubber and should be less static. This could be dangerous when getting gas as fires have occurred this way at gas stations.
This was my first ever brand new vehcile purchase and i far from expected a parade at the dealership but I didn't expect to get in the vehicle after signing everything and no gas to the point the gas check engine light was on. I mean is it too much to ask for $2 in gas in the tank? also to pay for delivery(detailing and get the vehicle with dirt on carpet,and exterior? to pay for rewards program and never received? tape on windows from stickers that can't get off because rear windows tinted,i paid $369 for detailing that could of cleaned a tractor trailer,what thiefs?
MY RECOMMENDATION, STAY AWAY!
GREAT VEHICLE !! Lots of room,cargo space and towing capacity for a midsized CUV/SUV. I got a lot of features & options on the LTZ that I couldn't get on the Lexus Rx 350, Acura MDX, Audi Q7 or Mazda CX 9 unless I paid much more than I did for the discounted Traverse.
I highly recommend so far !!!
Thank you
No issues with mine. Trans shifts nicely. no weird noises, build quality is great, interior trim lines up. No return trips to dealer for anything.
I live in Los Angeles- and I do morning and evening rush hour traffic and city driving.
With this type if scenario- you have to drive smart.
I get 17-20 MPG on every tank combined driving.
With summer fuel here- Ive been getting 19.9 MPG on the last 2 tanks. this is combines city/hwy.
On long trips with passengers and cargo- up to 24 MPG.
Also- no static shock.
For static you may want to look into several things, shoes, clothing, atmospheric humidity levels etc.
Dont forget that some cars rubber tire compound will cause very poor grounding- and as a result you become the ground when you step out and are touching the car.
A few days ago a GM Rep listened to and heard a few noises under the hood that are NOT normal, whistle noise for 5 seconds after turn off and clicking noises while running. Maybe I got a lemon. But with the problems is no excuse for GM's representatives,dealers etc to find and correct the problem. I will never buy GM again after being a loyal GM customer for 25 years!
I am from GM Customer Service. I apologize that you are experiencing problems with your vehicle. Can you please email me more about your situation so I can look into it further? My email can be found by clicking on my name. Thank you,
Mariah GM Customer Service
highlander -- timing belt, distributorship fee, and more??
murano - timing chain, cvt, big repair $$
traverse - static, wind noise, some other minor issues. sounds a lot better. rr70
A friend of my was going to Lease a Chevy Surburban /Tahoe but went with the Murano and is very happy with it
I have been having mileage problems with my front wheel drive traverse which I described in a prior post.
I took my car to three Chevrolet garages to have it checked and their computer techs (they really are not mechanics anymore!) told me there was nothing wrong with my car and that 17.7 on the highway was just fine mileage...BS!!
After talking with an old experienced mechanic he told me that the trouble could be the traction control switch and that I needed to reset it...he had noting but disdain for this particular feature.
I got my car up to speed, set the cruise and did 6 sets of disengaging and reengaging the traction control and it fixed my problem.
I just got back from a trip to the airport, 125 miles with cruise set at 58 and got 27.1 MPG...amazing!!
Please, try this on your car and report back...this could be the fix to your problems too!
The only problems have been loose side moldings,, a missing DVD for the Nav., a bad seat belt lock, and now the courtesy lights on the overhead won't turn on when the doors open. They never did but I rarely drive the car and discovered it the other day. My dealer has been great. If I had the problems the above owner had I would give the car back under the lemon law.
My wife avergages about 19.5 mpg on her commute, which is about 70% hwy. When I drive it, I tend to average about 22-23 mpg hwy (lighter foot, more Cruise Control). I was able to wring more than 25 mpg out of it on a 600 mile trip down I-95 back in August.
Only complaint (which is minor) is that the transmission sometimes goes "gear hunting" when speeding up quicky after decelerating (like when merging into traffic between two highways). However, for me, this was mostly a matter of getting used to the peculiarities of the vehicle and adjusting accordingly.
In any case, our experience is very, very positive with the vehicle so far, and we recommend it highly. Very spacious, reliable, comfortable family hauler.
Respectfully,
Misha1957
I have had unending problems with my Traverse. It's been in the shop 11 times in 19 months. Never for the same problem twice. I'm not sure who you're dealing with at corporate but when I brought this problem to them they agreed to assist me in getting out of this car. Did you ever think that maybe part of the problem is that you're so hostile? If you immediately attack someone on the phone or at the dealership they are less likely to help you. The dealership where I bought my car has been very professional and helpful. GM corporate has been very helpful in assisting me with this problem. I'm quite satisfied with the responses I've received. Have you also heard that sometimes a bad one comes off thel ine? It happens. My last vehicle was worse. I have every intention of buying a 2011 Traverse LS 8 passenger.
Skyrider
You stated your vehicle has been at the shop 11 times in 19 months. I am checking in to see if everything has been taken care of. Please keep me updated.
Thank you,
Caron, GM Customer Service
We're working on getting it taken care of. The dealership is working with GM to get me out of this car and into a 2011. So far I've been satisfied with all that's happened to help me out. GM says they can't exactly figure out what's wrong with the car this time around (which is a first) but they're willing to help me get out of it. I'm hoping that by this time next week I'll be driving a new car. I never expected the dealership or GM to help me out here so it came as quite the surprise when they told me they would help me get out of this car. It also helped that they did all the service on the car. They had ALL the records on how much this car has been in and what it's been in for. Thanks for checking in with me. I'll keep you posted.
Skyrider
Glad to hear the dealership and GM Customer Assistance are helping you! Definitely keep me posted. If you have any concerns or questions please feel free to contact us directly.
Thank you,
Caron, GM Customer Service
I have been experiencing the same transmission problems myself recently. I have a 2011 Traverse, it will be a year old mid September. I have had 4 incidents now wothing the last 3 months when on the highway. Twice when going about 70mph and give it more gas to pass another vehicle and my car revs super high and doesn't move. It's really scary. Another time coming out of a toll booth going about 30mph and I gave it gas hoping to pass an 18 wheeler and my car reved again and didn't move. OMG...I thought I was going to get hit by that truck. Last time going 50mph and gave it more gas and same thing. It feels like it slipped into neutral and everytime I have to ease of the gas pedal, wait a second and then accelerate again. I've brought it into the dealership and of course there's nothing wrong with it and it's my fault because I don't drive it correctly (they actually had the nerve to say they believe I drive full throttle). They lied about the tests they did. Said they would drive it on the highway and try to simulate the same occurances and didn't even run any scans on it. I received the invoice and questioned all there stupid notes and knew they lied about it. They are pretty good actors until you call them out on a lie - they choke..ha ha! I have read other complaints about this exact problem with this model and year. I am trying desperately to find a solution to this problem but nothing yet. Am I safe to say you haven't had it fixed since you put it up for sale? It is a very scary problem indeed. I drive like a little old lady in the slow lane always anticipating it now.
Regards -
Sarah, GM Customer Service
Congratulations on your new Traverse, although we're sorry to hear that you're having troubles with it. If you would like for us to follow up on this with your dealership, please email us at socialmedia@gm.com (include your name and contact information, a brief summary of the situation, the last 8 digits of your VIN and mileage, and the name of your involved dealership).
Sarah, GM Customer Service
I recently had my timing chain replaced but now I'm out of warranty. I think my transmission is failing but I wanted to have the timing checked...just to be sure. They just informed me that there is no warranty extension on the chain, even though it was replaced 6 months ago. So even if it goes bad tomorrow...I'm own my own.
So my transmission is probably going out and I've got a wild card timing chain.
I love my car, but I've hated the engine from the very beginning!
DO NOT BUY A TRAVERSE!!!!!!!!!!!!!!!!!!!!!! I will NEVER BUY A GM product EVER again.......