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Mercedes-Benz E-Class Sedans



  • valueguyvalueguy Posts: 208
    Check previous posts for the actual repair description and pictures. The dash is not removed as the panel comes out from below the steering column. There is a felt panel underneath the instrument cluster that is removed.
    Then, the cluster itself is removed and a new one is inserted. This should take less than 1 hour at the dealer.

    My clock also loses three minutes a month. As for getting them to do the repair I would not take "no" for an answer. M-B should be aware of this problem on the E-Class. After all, we only want a clock that keeps correct time. How hard is that in the year 2002? It is not the owner's problem that a faulty clock requires an entire instrument cluster replacement.
  • mark156mark156 Posts: 2,006
    I, too, had the slow clock in my 2000 E430 sport. There was no hesitation from the dealer to replace it. Now, my clock keeps perfect time.

    I have had my E for about 2.5 yrs and 13,000 miles. I'm extremely happy with this car and will not replace it until about 50,000 miles or so.

    2010 Land Rover LR4, 2013 Honda CR-V, 2009 Bentley GTC, 1990 MB 500SL, 2001 MB S500, 2007 Lincoln TC, 1964 RR Silver Cloud III, 1995 MB E320 Cab., 2015 Prevost Liberty Coach
  • mbdrivermbdriver Posts: 426
    Too bad the E-Class owners experiencing slow clock problems don't have COMAND -- the clock is automatically kept accurate to the second by the COMAND GPS.

    Regarding COMAND, I agree with the post earlier this month about the system's shortcomings. But it is a great convenience, and I can honestly say that I haven't even been "momentarily disoriented" since I've had my 2000 E-320. BTW, year-old disks covering other areas are often available on eBay for $10 or so. I actually traded my old one for one covering another area.

    I'm going in next Wednesday for my A service (the first warranty service). My car will be two years old in April, and I have only 9700 miles on it. The computer message changed from "next service at xx,000 miles" to "next service in 25 days." I changed the oil (to Mobile 1) at 5000 miles. I'm also going to have the steering wheel "groan" checked.

    I've had 17" wheels and Yokohama AVS dB tires on the car for almost 4000 mile -- great handling improvement and slightly firmer ride -- and tires are VERY quiet. I also added OEM mud flaps last year -- really keeps the lower panels cleaner, and they're almost unnoticeable on the car..

    Hope the above helps. I love the car and have had few problems. Dealer service is superb.
  • waltowalto Posts: 34
    I, too, have recently tried the Bosch Micro Edge blades, in my case, the slightly more expensive Micro Edge Excel model. It is a big improvement over the MB-supplied Trico blades, with a very clean wipe and no chatter, even on clean and dry glass. Incidentally, I used the 24 inch blade, though the original blade was 25 inches. The top of the 24 inch is at the same position as the 25, but the lower edge is a bit higher. The lower unwiped edge is almost invisible, except in the center where the eccentric-arm "M" is a little higher than with the 25 inch blade. I got my blades at Kragen Auto Parts. It's a worthwhile swap.

    In response to mbdriver's post just above, my car is about the same age and mileage. I, too, haven't really had any problems with the car. I did object to some of the functioning of the Comand system naviagation, and the dealer has replaced my unit with a "third generation DX" one (mine was a first generation in a my 2000). The head unit is swapped out for a current one, and then the unit is programmed with a CD (the original unit does not allow this programming). This changed a lot of the software and makes the system much more refined and useful. The menus make more sense and there are a lot of improved details, like telephone numbers for restaurants, the ability to search for "points of interest" with different criteria, and letter selection that is limited to possible combinations only, etc. The system still isn't perfect, but this is a lot better.
  • mbdrivermbdriver Posts: 426
    I have a few questions about the dealer swap out of your COMAND head unit. Were you having problems, or did the dealer just decide to provide the new head unit (under warranty, I would guess)? Also, if not under warranty, how much was the cost? Any specifics you can provide about the new menus an functionality would be helpful. I have an appointment Wednesday morning for my A service and would be interested in the swap, even at additional cost -- I plan on keeping my E320 forever!

    Thanks in advance.
  • While not perfect as mentioned by many others, I must say that the German way of doing things seems to win out in the end. I also own an Acura MDX with Navigation...this one has the state of the art DVD nav system with touch screen...a very fast elegant solution to entering and retrieving information. However after all is said and little German Command system finds locations and gets me there with less hassle more easily than its Japanese counterpart..
    amazing isn't it.
    Regards to all:
  • waltowalto Posts: 34
    I was not having hardware malfunctions, but complained about software glitches: the inability to find known menus from certain locations, and inconsistencies of operation (which I can't quite remember). The new system is basically the same, but there are numerous little changes. The entry is much faster (no impossible letters) and the menus offer more versatility (for example, you can do things like search for a restaurant by type, distance from car, or in a certain city). Mostly, the system is more consistent and the menu structure is more logical. There is also more information on the screen (though no street names other than the one you're on and the one for the upcoming turn). All in all, I felt the change turned the navigation from a marginal system to a quite good one. I'm sorry not to remember more of the details, but when I use it, they are obvious and welcome.

    My dealer did it under warranty. The CD update once the system arrives is critical and you have to make sure the shop knows how to do this. The CD is a "bug fix" according to the dealer. The older units cannot be updated this way, and when the dealer orders a unit, it is still possible to get a non-updatable one. They just have to return it and try again.
  • I just bought an older 300E. I've been driving 3 series BMWs with Yokohama tires on them and I find them to be quiet and good road grabbers on wet and dry surfaces here in northern Calif, very safe feeling. The E has Michelins and the car seems to 'float' a bit on them. What's your take on putting the Yokos on the 300E ('86)? Thanks for any and all opinions on this. I am not a 4-wheel-drift type driver.
  • mbdrivermbdriver Posts: 426
    (Cute handle -- do you teach?) Regarding the Yokos, I'd definitely make the switch from your Michelins, but only when tread wear dictates it. I'd also go for the Yoko AVS dB tires. They are about as quiet and smooth as anything I've experienced.

    walto -- thanks for all the good info about COMAND. I'll check into it at tomorrows visit for my A service. Meanwhile, I've developed a groan in my steering wheel and will have that checked out too. The posts on this board have really been helpful -- thanks all.
  • valueguyvalueguy Posts: 208
    I went to my dealer today and inquired about the repair of my '00E430. The dealer was more than willing to order the instrument panel but I have to leave my car at the service department for 3 days. The service manager stated that a new clock was not a necessity item and that M-B needed to send him an instrument panel with my current mileage on it. As such, my car had to be left at the dealer before he would order the part.
    He states it takes 2-3 days for the part to come in and about 1.5 hours to install.

    Because my dealer is not providing a loaner for this service I will wait until March when my new '02 330 Convertible arrives. Then, I will have transportation while my E430 is at the dealer.

    I wish those of you waiting for the '03 E Class the best of luck. In my opinion, the electronics on the new E will be full of bugs. I hope you enjoy your service department as you will be spending a lot of time there. Why not wait a year and let the less informed buyer deal with early production glitches?
  • We own a 2001 e320 4matic. It has all options except Nav. Best car we have ever owned. Now a question someone may be able to help me with. A friend of mine has a C43 and is putting aftermarket rims on his car - so he will sell me the stock rims at a very good price. Will these work on our 4matic. The front rims are 17 x 7.5 and the rear are 17 x 8.5. ( The stock e430 4matic comes with 17 x 7.5 front and rear. ) Will I cause a problem with the wider rims on the rear with the 4 wheel drive system. If they would work what size tires would I use. Thank you.
  • mbbenzmbbenz Posts: 47
    I am very surprised that your dealer does not offer a loaner for the service. I had mine replaced and the service advisor told me the instrument cluster was close to $2000 parts and labor. Enough profit to be made by the dealer for the loaner easily. I was told the same thing when I had mine done. However when I brought my car in, they took the odometer reading and then sent me home since they were out of loaners. They ordered and the new instrument arrived 2 days later. I then brought my car back and the new instrument had the same reading as the day I took it in. Hence I got 3 days worth of driving for free since the odometer started back. The clock is perfect now.

    paulclancey, I don't think you will have any issue with the wheels. A friend of mine had a C Class with aftermarket Borbet 17" wheels on them. I bought them off him and put them on my '00 e320. They fit perfectly. I had to get the shorter lugs though since the ones mounted with the factory 16" wheels were too long. I believe the 17x7.5 you can put 235-45-ZR17 on them. The 17x8.5 maybe 245 or 255?
  • pcasinopcasino Posts: 14
    MB driver,

    You mentioned you put in OEM mud flaps on your e320. I went to my dealer last week to ask about them and they said there was no such thing!!! The parts person said that it must be aftermarket and recommended me against using it. Can you confirm this OEM mudflaps for me please (parts number) I could also just buy it from your source dealer and avoid the hassle of having to explain it to my parts guy in my dealer. Frankly, I don't mind aftermarkets also -- whatever keeps mud away is fine with me.

    thanks for your quick response.

  • jean7of9jean7of9 Posts: 192
    I installed my OEM mud guards three years ago on my 99 E320 4matic. Not only they are MB OEM's but are also regularly maintained by the dealer (during tire rotation) who replaces the clamps when missing. These mud guards are designed to be attached to the plastic panels to avoid any corrosion to the body through metallic screws. They are sold at the dealership in pairs hence if you loose one you will buy a new pair for replacement.
  • I am considering the purchase of a pre-driven Starmark Mercedes E320 (1993 - 1995). However, friends have mentioned the excessive oil consumption related to worn valve stem seals. I spoke to a service writer at the local Mercedes dealer. He indicated that this problem was specific to those cars with the single-cam engine and has since been corrected in later model vehicles. Can anyone confirm this claim and has anyone had similar experiences. What other issues does this car have.

    Also interested in peoples' overall ownership experiences of this car and realistic cost of maintenance at the MB dealers. Thanks......
  • sddlwsddlw Posts: 361
    I can confirm that our 1991 190E and our 1992 300E both consumed about 1 quart of oil for every 3,000 miles, almost from the day we bought them. I believe they were single cam engines, but cannot swear to it. Oil consumption really didn't seem to vary over the time we had the cars. Our mechanic reported that this was normal for these cars. However, they did have different engines than the 3.2L introduced in the 1993 300E whcih then became the 320E in 1994 and finally the E320 before the make-over in 1996.
  • mbnut1mbnut1 Posts: 403
    The thing you have to watch for on the '93 and newer e320 is the head gasket leaking oil. The single overhead cam '92 and older engines did tend to use oil due to valve stem seal wear but it was cheap to fix, about $200.
  • wnielwniel Posts: 97
    I had a 1993 300E that I had bought new and drove for 90,000 miles before buying a new E430 a year and half ago. I then sold it to my son-in-law who has driven it every day since and currently has over 115,000 miles on it. To this day it doesn't burn any oil, however, I always changed the oil every 3,000 miles and is currently being maintained in that fashion.
  • mbdrivermbdriver Posts: 426
    I'd be wary of your dealer's parts department if they told you there's no such thing as Mercedes OEM mudguards or mudflaps. jean7of9 is absolutely correct in everything he said in his post. When I first ordered mine, the dealer spent about 1 1/2 hours trying unsuccessfully to install them on my 2000 E320. They finally called MBUSA in frustration, and when they read the part number from the flaps to the HQ parts technician, it turned out the mudguards were actually for a C-Class and had been mispackaged.

    Within a day or two, the dealer received the REAL E-Class mudguards. They were installed less than an hour after I arrived at the dealership. I just went out and examined the mudguards closely. They're black and molded to follow the contour lines of the fender, much like the guards found on Camrys and Hondas (they don't just "hang straight down"). Also, molded into each mudguard across the bottom is "MERCEDES-BENZ".

    Hope this helps. Let us know what you do. If you want to order them from my dealer, it's Euro Motor Cars in Bethesda, MD. You can find them on the internet (
  • Hey everyone!

    I'm new to this forum, and very excited to be a part of it! (I have a 2000 E320 Obs. Black/Chrcl.)

    I am also really excited about the new 2003 E-Class that was unveiled this past week in Europe. I would be more than willing to trade my 2000 in for a new one. I found a useful link in case any of you are interested in seeing the new one:

    Great Photos too:,3999,2-15_1131432,00.html

    I'd like to here some of your comments about the new E-Class, it would be interesting to hear what others think about the design etc. To the best of my knowledge prices haven't been released, but I assume that they should be around the same as the current one (otherwise Mercedes will have prices themselves out of the mid-size luxury sedan market).


  • merckxmerckx Posts: 565
    Nice,but what I find really exciting is the availibity of the large Panoramic sunroof on the new sedan. This should be great sedately cruising...
  • valueguyvalueguy Posts: 208
    If I go ahead and have my instrument cluster replaced will this affect my car's resale value?

    Some states require a sticker on the door "TMU"
    (true mileage unknown) if the original odometer has been tampered with or replaced. This would have a significant impact on my car's value.
    It only takes a few seconds to adjust the clock every month.

    Those of you who had your clock replaced please give me your input. Thanks.
  • valueguyvalueguy Posts: 208
    What is the point of a panoramic roof that has the standard size sunroof opening?

    Since I am the driver how does this new roof benefit me? Also, how will this new black roof look with all the colors? If you new 'E' is black the roof will look good; otherwise the new E looks better without the roof (IMHO).

    The cooling benefits will be negated by the extra heat and sunlight allowed into the car especially in hot climates.
  • john01john01 Posts: 246
    I received a catalog for the new E from our sales person. As far as I can tell, the Panoramic roof turns most of the roof into glass, or glass-looking. From what I understand, there are features that allow the car to block out the sunlight and heat.

    The top will look like a black glass, much like the NS-X targa.

    Potential first-year kinks aside, the car looks great, and wish it was available 3 months ago. We ordered BMW 530 but it would have been a very difficult decision had it been out 3 months ago.
  • I'm looking at a 1995 E320 with 37,000 miles. According to JD Power surveys the mechanical reliability for the '95 'E' class is only average (there's no separate data for the 3 engine sizes). I'd appreciate any input i.e. repair experiences, common problems etc. to help with my decision. I'm hoping to buy a car that will give me 10 years of fairly trouble free service. Would you recommend the E320 or am I likely to run into a lot of costly repairs? - Thanks
  • bigrobnhbigrobnh Posts: 114
    Hey folks,
    I'm unsuccessfully attempting to mount a rear facing child safety seat. Owners manual clearly states follow the seat manufactures instructions. Seat manufacture clearly states that the safest spot is rear center. Unfortunately rear center of the E Class has two rigidly affixed seat belt buckles for the outboard passengers that prevent the proper seating of the base of the seat (even if I could get it in above the buckles, the rear seat occupants would be out of luck). Called 1-800-FOR-MERC who knew about it but said to contact the service dept. Contacted the service dept who understands the issue but knows of no work around. Left off with "come in and see the shop forman and he'll see what can be done".

    Has anybody else used a rear facing child safety seat in their E class (mine is 2001). The thought of using the outboard position (and possibly getting the side airbag disabled) makes me a little unhappy.

  • jason64jason64 Posts: 50
    My 01 E320 is due for A service, based on the service booklet, The only parts get replaced is the engine oil/filter and dust filter. Air filter is recommended be replaced at 4yr/50k miles. I think this is way too far apart between replacement. Does any have any opinion on this issue? How much is it to replace it? I have the same concern about the tire rotation.
  • smd522smd522 Posts: 5
    William M -

    I would highly recommend the 95 E320. I did exactly the same thing that you are looking to do. I purchased a 94 E320 with 35,000 miles about a year and 1/2 ago. I have since put about 15,000 miles on it and couldn't be happier. The car was Starmarked and has been absolutely trouble free. The only thing that I have done is put a set of front brakes in. This 8 year old car is more solid than my new Saab. You will not go wrong with this series of MB, it is the last of the "overbuilt" ones. Good Luck!
  • pcasinopcasino Posts: 14
    Jean7of9 and MBdriver,

    Thanks for your comments on the mudguards. I will definitely go back to my dealer's service person and see what he has to say. I did try the MBUSA site but for some strange reason, the picture of the mudguard was not dowloading so I wasn't even sure if one actually existed.


    Yes, I have installed a rear facing child seat in the center of my rear seat and did not encounter any problems whatsoever in strapping the child seat in. In fact, I am still trying to figure out what you mean by "rigidly affixed seat belt buckles" I have a 1998 E320 wagon and my car's seat belt buckles (all three of them) are not rigidly affixed. Maybe wagons and sedans are different or maybe MB changed the buckles since 1998. Your guess is as good as mine.

    About '03 models, I am certainly looking forward to this newer E-class series but I am wondering when they will come out with the wagons. My dream is an E430 4matic wagon. Unfortunately they never existed because the 4matics only came with the E320 and sadly, they discontinued the E430 wagon line in 2002.

    Still waiting...
This discussion has been closed.