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I just hope that your dealer is not telling you this to blow you off, but I am giving them the benefit of the doubt.
To be 100% honest I don't think the cradle is the problem anymore. I think this goes beyond that perhaps within the structure...who knows.
Well, I will continue to enjoy my car for the time being but if a cradle noise should come my way...it will be Pontiac Vibe/BMW or even Lexus time for me...
But, so far so good and the car continues to be flawless up to this point, so I still have 99% faith that the cradle will never be a source of grief.
Good luck Don, but if I were you, I would be looking for a Lemon Law attorney as we speak..
has any other 2001 Impala owner encountered cradle noises?
That's enough evidence to sue under Lemon Law. Goods are defective and manufacturer has admitted they can't fix it.
I haven't convinced any dealers, but mine is definitely bad. Not sure if it's all of the problem but it's at least part. I can't wait to get another one. Just hope the new one is good forever.
If the steel cradle in the Police version doesn't have the problem, it must simply be vanity(or cost?) that keeps Chevy from going that route on production models. After all, they would have to dispense with that portion of the neat looking cross section in the brochure. You just have to wonder why they didn't put it in the Police model if it was such a great idea.
The ISS seems to be a design issue that Chevy is
trying to "fix" without getting to the root of the problem.
These weren't a problem before, why are they a problem now.
5 years from now are we going to have a couple of million wbodies running around with noisy steering parts?
Will it take an aftermarket manufacturer to come out with a replacement part that actually works?
It does seem that a small percentage of Impalas develope the chronic popping/cliking noise with no relief in sight?
The Police cradle I believe is aluminum but with reinforced side rails (I don't think its steel) I don't remember reading any literture on the Police Impalas for 2000 and 2001 regarding reinforced side railed cradles. They must have had a major problem the first 2 years with the Police cars. Also I see that the 2002 Police Impalas have the speed limiters removed. I assume now that means their top speed should be around 134 mph in an unmarked car. They hate down time. When I spoke to the GM area Supervisor the other day he seemed to indicate that this problem had been rectified. Now another GM rep indicates that "nope" same old cradle problem. No straight answers. I think the best results would be when the next time your Impala goes to the dealers for service talk to some of the mechanics working on the cars, I think there more at "ground zero" on this issue. These guys are more apt to give you the straight goods on this cradle problem or does anyone know a Chevy mechanic?
Its not that easy just making a steel cradle. I am sure GM has a long term contract with Alcoa or Reynolds aluminum to supply the material and then the company that actually fabricates these things. I believe a steel cradle would solve this problem but they have to take extra weight into consideration. Everytime I hear the word Aluminum regarding a car I cringe. "Warped aluminum Heads" as one example. I don't understand why Chevrolet spends the money to make Aluminum steering knuckles for civilian cars and steel ones for Police. For the sake of a buck or two why not just make them all steel. Every issue that comes up with any car/truck appliance etc.. regarding reliablity hurts the company. They lose credibility and future customers. Come on get it right the first time.
John
What can I say?
Don't know guys. If the cradle issues continues to be a source of concern it simply doesn't look good in the long term. But before I arrive to different conslusions, I think is better to get the info right from the horse's mouth.
My LS has been good, solid, quiet and reliable. I wonder still how widespread the cradle issue continues to be in 2001? I don't see any complaints (Aside from here) from 2001 owners anywhere else in the internet. Last year, cradle/ISS complaint frequency was pretty high and posts where found almost anywhere in the 'net.
Could this be a case of a car that missed a weld? Hey I have seen posts mentioning missing welds on new vehicles of the calibre of the Mercedes Benz M class.
I for one, will keep my eyes and ears open, but I am not going to spoil the enjoyment of this car just waiting for the day the cradle is going to crap out. If it doesn't happen..great, but if it does I will give GM a chance to apply a fix. If the fix fails to remedy the problem, then I will let go of the car. Life is too busy to add car related worries..if it doesn't work, sell it or trade it and move on.
But for now, my favorite toy is running and ticking like the finest Swiss watch, so it will stay with me for as long as I decide to keep it.
Until I chat with my service director, I have to take this new "alarm" with a dosis of salt.
Then what happens if my car runs quiet for 20K or 75K miles? That would pretty much blow the theory that all cradles are going to fail..I need technical facts as to what's failing and why. When I set on my own last year to investigate the cradle issue I was presented with material evidence as to why this and that, so this time around it will no be any different.
By this I am not implying that Don is making this up (I have no reason to distrust his claims)but at the same time I want some answers that only an individual involved in daily service operations can provide. Is is yet another missing weld? Is it a problem in the supporting structure? Is it a problem with the aluminum frame expanding and contracting under certain stress/temperature changes? Why isn't happening in my car with 7K miles but yet another car has a problem at 3K miles? Coincidence? Does this "New" cradle problem affects every single car produced for the past 2 and a half years or there are specific break VIN points involved? Why 2001 owners who have had their cars for 1 year or more are not complaining or at the very least the complaint frequency is not as evident as last year? How come I can't find any more corroborating info else where in the 'net on this issue? How come Consumer Reports does not mention on their statistical data for 2001 about this "Recurrance" and still put the "Recommended" seal of approval on it? (By the way, the Impala is the only Chevy product endorsed by CR, so that should tell you something). There are almost 200,000 2001 Impalas out there, how come no one else is complaining as loudly? Ditto for the NHTSA.ORG database as I can't find cradle entries either for 2001.
Sorry I am hard headed like that. All I am saying..let's step back and look at he big picture before creating turmoil..
I am still confident in the solidity of this car. Anyone with me?
I will wait untill the warranty is almost up to see if a permanent fix is in place. My friend has the same 2k LS as mine with no tick, go figure
After 5 serious tries at fixing our Impala that is what we did, traded and moved on.
We still miss the car.
77,000 miles. Mostly expressway, but also including some backroad WV mountain highways (giggle), and Ohio twisties. Car has been to New Orleans, NYC, Michigan, Branson, Florida twice and on and on and on, with me being based in West Virginia.
Total of unscheduled maintenance: 0.00
Noises from the front end: 0.00
Pickiness of owner: extreme. Every little noise drives the driver nuts!
Happy? Yep. Best car I ever owned. No cradle issues, no intermediate SS problems, no problems period--though I have replaced the windshield three times!
But then ask me again after Monday. Why?
Cause I am getting a tune-up, new rotors and pads for the front, a serpentine belt, changing the transmission fluid and gas filter, and replacing the right rear marker bulb. Oh, yeah, and also getting the oil changed.
Why? Cause I have decided to keep it until the V8 Impala comes out, which is rumoured to be soon. I HAD been considering the Mercury Marauder, but given Ford's recent difficulties and after having talked to service departments that service police Vics and police Impalas, respectively, I am waiting for the Impala.
Anybody have any realistic info on when the V8 might arrive? I assume it will be FWD, but I sure would be happy if it were actually RWD!
And the fact that some people don't have the problem doesn't mean there is no problem. Sounds like there are good and bad cradles produced but their quality control can't distinguish between the two. Different cradles may have different strengths which could lead to symptoms showing up at different mileage.
In other applications, it's been my understanding that aluminum generally flexes less than steel if done right. The problem is if aluminum DOES flex, it gets weaker...doesn't make me feel comfortable with the "just a noise" approach. It's also more difficult to weld. So depending on the QC at the welding phase, good and bad cradles can be going out the door. I suppose a design could be such that normally acceptable manufacturing variances produce defective units. i.e not a dependable design for the real world of mass production.
Sure would be nice to see someone from GM/Chevy filling us in here at the forum.
Hardly. We may not like what we hear but we all need the information. It's unfortunate that you have to be the messenger but considering the alternative....
The cradle is obviously NOT an across the board problem nor is it inevitable. I do empathize with those who have had to deal with it - especiallly Don with 2 Impalas.
However, as norbancy accurately points out, the few posters on this forum are but "a drop in the bucket" and can in no way be construed representative of the tens of thousands of Impala owners.
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jc - I would be curious to know why you've had your windshield replaced three times. Judging by your mention of so much highway driving, is it due to damage from road debris?
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LURKERS - You know who you are - I'm with norbancy; broaden our knowledge base - please share your Impala owner experiences.
One was perfect and 4 exhibited one or more of the classic front-end symptoms.
Ouch.
This guy is extremely honest, knowledgeable and professional and I trust his input. He doesn't need to lie to me...he is the one that admitted of the problems on my 2000 LS and took responsability to get the car repurchased by GM. Also he didn't have a vested interest in doing so...when my car was bought back I could have gone with Pontiac, Buick, Cadillac anything I wanted. He also thinks that a defective cradle mount can cause problems even in newly manufactured cradles.
When a 2000 Impala/Montecarlo comes to his shop, he sends the cradle to a race car/boat shop that specializes in alluminum welding. He claims that those guys do a fantastic job of reinforcing the old cradles and once installed, his customers haven't come back again for the same problem.
So folks, he didn't deny the possibility of a problem with the newer cradles outright, but he also confirmed that the problem has been effectively corrected in the 2001+ cars.
If a new car catches on fire, it doesn't mean that all of them will. Just look at the NHTSA website...every single freakin' car and truck sold in North America has had problems some major (Fires, engine stalls, airbag failures) to minor problems from Rolls Royce to Yugo. Even the vaunted Asian cars such as Toyota, Honda and Lexus have a few complaints recorded in the NHTSA database. Cars are a crap shoot in the very end.
So let's see what happens.
Welcome to the new posters in this board...your input and views are appreciated.
http://www.cbc.ca/cgi-bin/templates/view.cgi?/news/2001/11/30/shuttle011130
We aren't the only ones having "ISS problems" )
Thanks for the chuckle McGyver!
Teo you say that you have 7500 miles and no problems. Good! but you will always have in the back of your mind while you have this car including my (2001 LS) that every little noise we hear that doesn't sound right, this dreaded cradle thought will haunt us. No one who spends $25K should have to live like that. I am a long way off from 36000 miles but once I cross that threshold thats when it becomes a crapshoot, AND IT SHOULD'T!!!!!! THESE TWO MAIN ISSUES SHOULD HAVE BEEN DEALT WITH LONG AGO. THIS MODEL HAS BEEN IN SERVICE SINCE APRIL 1999.
Teo I know you did a lot of behind the scenes work finding out that the "new cradles" were installed after 11/01, lets hope they all stand up to the test of time.
When I said that the GM Supervisor indicated that they weren't replacing ISS anymore. GM has a ISS LUBRICATION KIT P/N 26098237. A lot cheaper fix but Impala owners shouldn't have to pull in for service every year to pay to have this thing looked after.
John
The intrigue had a different strut design with an rubber insulator/jounce bumper above it. When turning right the torque would cause the insulator to racthet. And it would go pop pop pop pop.
The clunking supension noises were also unfixable.
I spent the last six months of ownership with the stereo cranked.
So, if you think your car is going to fall apart and the cradle and ISS will hunt us forever and ever, I suggest that you sell you car and get something else, simple. Why live engulfed in axiety thinking when the car will crap out or not when you can put an end to that and get behind the wheel of something else (That for sure will have a whole different set of issues of its own).
Unless you have some incredible powers or a crystal ball to see into the future, I am keeping my car as I am confident it will be reasonably realiable, safe and economical to operate.
Are you selling/trading your Impala?