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Honda Odyssey: Problems & Solutions:(1995-2004 Models)
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This summer, when the pinging became more and more present, I added a bottle of Tektron fuel system cleaner and switched to a mix of mid (89) & premium (93) fuel. The ping is gone, and the engine feels like it got a big boost in power - especially for hills and passing. There also seems to be a kick in fuel economy. We are now into the low to mid 20's around town, with the most recent tanks of 24, then 26 on a trip.
I realize that this is not a controlled experiment, but I am becoming convinced that this engine is simply happier on the higher octane fuel. It pulls stronger, and I don't have to cringe when I hear it ping. And if you do the math, the extra 10 to 20 cents per gallon (on near $2 fuel) is well worth it if you also pick up more than 1-2 mpg in the process.
Now the trick is to find the exact right octane level to maximize the performance without wasting money....
Steve
the warranty has expired.there seems to be a lot of tech service bulletins and recalls associated
with these model years.
thank you
Also, IIRC, the transmission warranty extension only applies to '00 & '01, not '99??? That might be a reason enough to select year #2.
Steve
Thank you.
cstark
the power sliding door will close but will not latch (2000 EX). I can latchthe door by manually pushed the door. There were lots of discussions about this a couple of years ago here. But, I cannot find any information about this. Can anyone here help? Someone suggested some type of fluid (lubricant?) to clean the contacts. Thanks!
I brought the van in for brake inspection in June 2003 (56K miles) and regular service to Honda Carland in Alpharetta GA. They replaced my front pads (not the first time) but also resurfaced the rear brake drums. Very expensive for such a simple job- $400.
Just after the work was done, my rear brakes started a light squealing noise, especially while going down hill. It did not bother me initially because you barely could hear it. It did not go away.
I had to bring the van back for servicing (and replacing my cranny for the SECOND TIME) and I mentioned the rear brake squealing.(The noise only occurs while applying the brakes, warm or cold) Of course, when I drove the van with the service advisor, you could not hear it. They inspected the brakes anyway and told me the noise was normal for the Odyssey, but it did not affect braking capability. It was safe to drive the van as is. They also added Honda had updated the rear drum to eliminate the problem, so if I chose, I could replace the drums for $250. It was not covered under Honda Care Warranty. (I have the 100K warranty)
I don't know what they did to my brakes with the inspection, but the brakes sounded horrible as I drove home. The squealing is so loud, it's embarrassing. And now I also hear a grinding noise with the rotation of the wheels. The van is also not stopping as efficiently.
Now I read on these boards and on odyclub.com, that Ody owners have had their rear drums and rotors replaced under warranty. Has anyone had this problem fixed under warranty?
My service advisor at Honda Carland also states that even if there is a Technical Service Bulletin issued for this defect, it doesn't mean it is covered under warranty.
----------------------------------------
Service Bulletin
. 2003 American Honda Motor Co., Inc. – All Rights Reserved ATB 24958 (0302) 1 of 1
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an authorized Honda automobile dealer.
February 25, 2003
#03-013
Applies To: 1999–01 Odyssey – ALL
Rear Brakes Groan When Coming to a Stop
SYMPTOM
The rear brakes groan when coming to a stop. When
you do an inspection of the brake system, you can find
nothing wrong with it.
PROBABLE CAUSE
Resonance transferred through the brake drum
material.
CORRECTIVE ACTION
Replace the rear brake drums.
PARTS INFORMATION
Rear Brake Drum (two required):
P/N 42610-S0X-305, H/C 7159965
Skill Level: Repair Technician
Out of warranty: Any repair performed after warranty
expiration may be eligible for goodwill consideration by
the District Parts and Service Manager or your Zone
Office. You must request consideration, and get a
decision, before starting work.
REPAIR PROCEDURE
1. Raise the rear of the vehicle, and support it with
safety stands in the proper locations.
2. Press the parking brake pedal.
3. Remove the wheel nuts and the rear wheels.
4. Release the parking brake pedal.
5. Screw two 8 x 1.25 mm bolts into the brake drum to
push it away from the hub bearing unit. Turn each
bolt two turns at a time to prevent ****ing the brake
drum excessively. Remove the brake drum from
the hub bearing unit. If the brake drum does not
come off easily, back off the brake adjuster one full
turn (23 teeth).
6. Use brake cleaner and a clean shop towel to wipe
any residue off the surface of the new brake drums.
7. Install the new brake drum.
8. Repeat steps 5 thru 7 for the other side.
9. Reinstall both rear wheels. Torque the wheel nuts
to 108 N·m (80 lb-ft).
10. Press the brake pedal several times to set the selfadjusting
brake.
11. Adjust the parking brake by turning the adjusting
nut until the parking brakes drag slightly when you
spin the rear wheels. Properly adjusted, the parking
brake should be fully applied when you press the
parking brake pedal three to five clicks.
12. Lower the vehicle.
If there is anyone out there with a fix, I would appreciate it.
This is my fifth Honda and I have never had this problem with a Honda product. We are worried we have a $30,000 Lemon.
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I find it curious that this service bulliten, which I'm sure is not intended for the public to read, states "may be eligible for goodwill consideration out of warranty"
who bites the bullet on "goodwill"; the service department or Honda?
Everytime a dealer asks the manufacturer to offer a goodwill warranty, they burn a favor. They only have a limited number of those to use. So who will they go to bat for - the jerk with the attitude or the customer who treats them as they expect to be treated.
Is there any general problem with Oddy's and trannies?
Steve, Host
It certainly is not comforting to hear post number 3039 where an '02 tranny blows at 38k.
A few hours before the CD-player caught fire, the radio suddenly stopped playing. The LCD went blank. I couldn't get the radio to turn on again or the CD to eject. Since it barely had one thousand miles on it, I intended to take it into the dealer the next day.
Nothing else happened until my wife and I began smelling burning plastic or wiring. Smoke was probably billowing out, but it was too dark to see. We then noticed a glow coming from the CD slot. Within a minute or so, flames began licking out! I pulled over as soon as it was safe; my wife and I each leaped out of the Odyssey and grabbed the kids, then called 911. By the time the fire department arrived on scene, the flames were 1-2 feet high and beginning to touch the windshield. The fire captain said in another minute or two, the interior lining would have ignited, and the whole van would have gone up in flames. All this happened in a span of 5-10 minutes. Luckily, we weren't burned although we were exposed to whatever toxins were probably in the smoke.
I had the car towed to the dealership, Honda of El Cerrito, where I had bought the EX-L only three weeks before. They contacted Honda America which had the CD-player shipped back to the factory and x-rayed.
Although Honda America refused to let me see its report, their customer service person stated in a letter that "The inspection of your vehicle disclosed no defect, electrical or mechanical, that could have caused or contributed to the fire which occurred. We have determined there are no defects in the materials or workmanship of your vehicle."
Regardless of how any quarters, or any object for that matter, could have gotten into the CD-player, the CD-player still should not have burst into flames. There should be some safety mechanism or fuse that cuts off power to prevent any electronics from overheating enough to start a fire.
Honda markets the Odyssey as safe for families with young children. It's entirely forseeable that a child would insert objects into the CD-slot, especially since the coin holder is right beneath it.
I should also write that Honda America shipped the CD-player to their manufacturing center, and instructed the dealer to repair the Odyssey without getting my permission first, or even telling me that they were doing this. The repair was done as a "one-time goodwill gesture." Of course, this makes it impossible to independently verify whether or not there is a defect, or to ascertain whether the quarters, if any, caused the fire.
My advice to you is, if there's your radio/CD-player suddenly stops working, take it in for servicing immediately. It was only a few hours from the time the radio failed, and the fire. Believe, me; you don't want to risk a fire while your're driving, especially at night on the freeway.
I've already filed a report with the NHTSA.
By morning, pieces on the edge of the window have fallen completely off and there is even a couple of small holes in the middle with rain in the forecast. I call Honda service at the local dealer who informs me the piece of glass alone is over $400 and no one but the district manager can authorize them to replace it on Honda's nickel and that their district doesn't currently have a district manager. How convenient. Well, a local glass gut had said he'd do the whole job for $369 out the door and it turned out Safelite did it for $255 OTD and confirmed that it was NOT a rock strike because the glass had bowed out rather than in.
Am preparing my letter to American Honda. I expect better. Because I have a family of 6 and had someplace I had to go to with them on Sunday I was stuck renting a van for the weekend (a Chrysler T&C - nice enough - still like the Ody.
It ain't lchee's fire but disturbing enough. Had it happened 45 minutes earlier one of my two year olds would have been next to that disintegrating window!
I too heard it only on very gentle stops. But after some time the "gi gi gi" became "gi gi gi scrrrrreeeeeeeeccccccchhhhhhhh". My wife refused to drive it.
You can e-mail off line for more info if your dealer doesn't know of it.
Wasn't trying to spend his money - his 2000 is probably out of warranty by now, and replacing door motors isn't cheap. Try the simple fix before spending big bucks. Mine's an April 2000 build, my motors have been fine. My left door wouldn't fully close to complete the latching, I cleaned contacts and problem was solved. This happend 18 months ago and hasn't repeated. Just my experience. Question: when your motors were changed, did they put in the redesigned door contacts too?
To Hondal of El Cerrito (Calif.)'s credit, they traded the damaged Ody for a one fresh off the truck. Everything's the same except for the color. They'll resell the damaged one with full disclosure of he fire. Even so, they might be able to get at least their $24,500 cost for a 03 Ody EX-L.
Now the question is how ticked off I am at Honda America.
When the VIN number was screwed up on our paperwork and we had to go back and re-fill things out, it was just not a good sign. And then, the finance guy was late (not fun with a toddler in tow), and we still had one paper that was messed up and had to be redone.
Ok, so a glitch like that could be an isolated incident, but we pick up the van (my wife is the primary driver), and two days later I drive it and can't get the driver's side mirror to go up all the way. Our van was not on the lot, so we had test driven a different vehicle. At first I thought the inverted pixel on the LCD screen was the only minor glitch (yes, inverted not dead, so that when powered it shows the opposite color of all other colors around it, but I've read that it's almost impossible to get the screen replaced -- figures there was no problem on the van we test drove)
We brought it in, and they looked at the mirror, and said it was a special order that would take 3-5 days. A week and a half later, we called, and they said, oh yeah, it's here, bring it in at your convenience. At this point we had looked at the vehicle with a fine toothed comb and discovered the pin striping was peeling back, and there was a crack in the driver side control cover, which we relayed to the tech at this time so they could order a part if necessary.
A few days later on the scheduled appointment, we brought it in, and they fixed the pin striping, which apparently was installed improperly in the first place, the side mirror, and looked at the cover plate. Apparently the cover plate is a special order too -- starting to think everything is. We were assigned to the "yellow" team, but the "gold" team actually worked on the car, which apparently becomes important as things go along.
A few days later I get a call, our mirror is in, so we can bring the van in to be fixed. Uh, ok, but we just had it fixed a few days ago. This is not a good sign, especially since the person calling didn't have any record of the cover plate to be ordered -- because the team "assigned" to us wasn't the one who ordered it.
So, faulty vehicle from the factory, and questionable service. The Honda Experience has not been very positive so far, yet it gets even better.
We get a call that says the cover plate is in, so my wife schedules an appointment. She arrives with a cranky child (3rd service appointment at the dealership in as many weeks), and sits around for an hour and a half before being told that they can't fix the car. Huh? Well, for the first 45 minutes they couldn't find the part because it was filed under my first name instead of my last name, and then it turns out that the cover plate ordered was the wrong color.
My wife is furious at this point, so they said they'd overnight the part and have a service tech come out to our house the next day (a Saturday) and install it there. She said call us before 10:30 as we'd be out until 12:30. Of course, we get a call at 11:50 when we're out, so we call back at 12:40, and an operator answers and takes a message for us to give to the service tech. At 2:00 with no response, my wife calls, and the tech answers this time, and says he was waiting for a response and hadn't gotten the message we'd left, and that he didn't have anyone who could make it out there at that point.
Then, just this morning, they were supposed to come to our house, and fix it there, but upon arrival they say they have to bring it to the shop after all, but they'll wash and vacuum it -- leaving my wife almost without a car. I fortunately drove my old car to work, and left her old car (mine now) at home today.
So between being convinced that our 2003 was put together with spare parts, and that the dealership (excluding our excellent salesman who has still been helpful the entire time) has a serious communications problem, I'm starting to think our Odyssey purchase is more like the Greek version.
We haven't even brought up the issue of the LCD display yet, since we've had such problems with service in general, but if anyone has the requirements for that to be considered faulty, and how difficult it would be to replace (I know laptop displays are not difficult, but don't know how the flip down display is connected to the mounting as a whole).
We also think that we paid too much for the 7/100k extended warranty, but at this rate, we might have to take advantage of it often and end up well under what it would have cost us otherwise.
Is this a sign of Honda quality degradation in general, or are we just extremely unlucky?
-merscwog
6 months old and the seats are pilled and linty. I've tried a lint brush to no avail. Does anyone else out there have this problem? I wouldn't think a 27K van should have such poor quality materials, my old 96 sable looked better after 7 years@! I'll be visiting the dealer shortly but I don't know what they will do other than probalby try to sell me after market leather.
The cloth cover of the seats is actually replaceable. There was a snag in our front passenger seat before we took delivery. Think one of the techs may have had a screw driver in his back pocket when they were installing cassette player. Dealer had material in stock and replaced seat cover within a couple of hours Big question is how magnanimous your dealer is feeling and if you can induce them to replace the seat covers under warranty Usually they just attribute it to normal wear and tear which they don't cover.
P.S. Who thought it was a good idea to put coins in the CD player?
Oh yes, one more thing, I also have had the right slider open mysteriously and I suspect it is the remote. I would suggest that ody owners always lock their doors when leaving the van to prevent this.
Thanks - Mike
In 2001 (while still under warranty) I began to write Honda letters (certified mail) about this issue and that it was unsafe to have a door that potentially could not open in the event of an emergency. Honda responded by offering me extended warranty of 100,000 miles/6 years on the doors. It took me 7 certified letters. The doors still do not open sometimes (though rare) and it remains a mystery the service dept. has not been able to solve and repair.
My transmission also recently (this year) started acting up (the check engine light has come on four times since February) and fortunately I received in the mail just two weeks ago a recall on the entire transmission (here too they extended the warranty to 100k miles and 6 years). I will be getting an entire new transmission in the next two weeks.
I do not understand your comment about doing the brakes and then not letting them in your shop again - what do you mean?
Thanks
or all the one's that you've seen when saying they are worse than the Renault 18i?
that's a pretty bold statment.
fyi: my '02 has had zero problemo thus far
Thanks for notes, rbell2.
At age four, my '94 Plymouth Voyager was on a third transmission, new cv joints and half shafts, new flywheel, and a head gasket.