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2010+ Buick Lacrosse Body, Chassis and Exterior

e_net_ridere_net_rider Member Posts: 1,380
As the title says, issues related to Body, Chassis, & exterior. Such things as Brakes, Styling, Suspension, Wheels, Tires, Wash and Detail.
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    e_net_ridere_net_rider Member Posts: 1,380
    I have seen a couple of complaints about mileage.
    Essensially we should all have near same cars on exterior. Main factors would be which engine, the tire - Michelin or GY, or other possible influences such as a spoiler.
    Such discussion might narrow the possibilties for those who have issue with poor milage.
    I ask those with poor mileage post please. There are far fewer complaints than those satisfied, which makes you a smaller group, and more difficult to help.
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    e_net_ridere_net_rider Member Posts: 1,380
    Did anyone experience what might be a point where the mileage started improving significantly, like maybe broke-in?
    From what I am currently seeing, I hope so to some degree. Not enough miles to make an accurate judgment. Still learning other nuances as well.
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    e_net_ridere_net_rider Member Posts: 1,380
    Car is only one week old and I discovered a flaw at one headlamp. Looking through the clear layer, along the top I have chrome that is in a rope pattern. There are gaps where it is not shiny.
    I guess I'll have to have them tear apart stuff to replace. Darned! I can only hope it is easy and does not require removing most of the front.
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    e_net_ridere_net_rider Member Posts: 1,380
    Your simple yes to all questions is vague.
    Do you know they actually remounted tires per RFB?
    They rotated? Was it per RFB machine or some other rotation to help locate issue on vehicle?
    You might check to see if any of the tires have excess weights on wheel at either inside or outside location. I was told years ago by tire man that new tires with less than 1 1/2 ounce of weight are generally good. 1 or less is best.
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    djaadjaa Member Posts: 8
    Sorry for being vague, I guess I'm trying to look past the RFB for ideas. They did breakdown 2 tires and reindex them, they did rotate many different ways to find the least vibration. They have the latest and greatest that Hunter Corp. has to offer. The wieghts are not excessive on any wheel! The part I left out in the beginning is, I am a certified auto tech in suspension systems. The shop I work at has the very same Hunter equipment. I have done the very same thing with no luck. One RF # was 22 I got it down to 5. Another RF # was 16 I got it down to 6. The other two RF # were 7 and 11. Machine was dialed in for performance tires. I took it back to them (the dealer) because it is "their vehicle", they have the engineers that designed the car, and I have a bumper to bumper warranty that came with the dearly priced car. I am merely looking for other people with the same problem to get some other ideas or what might of fixed their vibration. My heart sinks everytime I drive it and think about the money I paid for the the smooth ride that the "New class of world class" should give!
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    e_net_ridere_net_rider Member Posts: 1,380
    You certainly have more experience than I.
    Has anyone looked elsewhere for the source?
    Did it move with moving the tires? Were you even able to tell where the source is?
    Front, back, or a side?

    With all you've tried so far, it might seem to be something other than a tire or wheel. Possibly an unbalanced brake rotor or drive shaft?
    You mentioned the effected speed. Does it change in that range if you apply acceleration or deceleration? Or braking?
    When mounted does the wheel run true, that is absolutely no wobble? You might have a dial indicator in your toolbox ;-)
    Hope they get this for you.
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    djaadjaa Member Posts: 8
    All I got from the dealer at this point is they had another person complain (their first and only other) so they went to work on his, swapping tires, rotors, half shafts, strut assys., control arms, with another car and nothing changed it. The guy wasnt really satisfied but supposed nothing else could be done, so he just accepted it. No car should drive like that right out of the gate!!!

    I feel the vibration in my seat, in the footwell, and up through the steering wheel. The steering wheel has a slight wobble to it. It was worse before they RFB and rotated the tires. Of course they told me with these low profile speed rated tires they easily get flat spots sitting and that it takes some miles to warm them up and run true. They are Michelins, the best of the best. The service manager said the 2010 had Goodyears, and switched to Michelin to help solve this problem. Yes at this point I think it is something other than tires/rims!

    The best I can tell in the effected speeds (52-70ish), it will vibrate as you accel up through the speeds. When you level off at any point in that effected area it seems to be rithmic, it vibrates than runs smooth, it vibrates than runs smooth, vibrates than runs smooth. If you decel it vibrates until under the effected speed.

    I am waiting to hear what the service manager heres from the GM rep. Im afraid in the end they will say thats just the nature of the chassis and then I'm up the creek without a paddle. My neighbor is a lawyer. He is going to spell out for me the Lemon Law for Indiana, just in case. I just keep hoping GM will come up with a TSB (technical service bulletin) concerning the issue, a fix for this model year already produced, not next model year not yet produced.

    I love and am impressed with the LaCrosse, but theres no excuse for the vibration this top of the line luxury car has!
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    e_net_ridere_net_rider Member Posts: 1,380
    That it comes and goes under identical conditions might be a clue.
    I had some vibration on Malibu that started around 1K and continued till about 3K. It came and went with accel, decel, incline, decline, and did not show up much on flat road. I suspect it was the CV joints breaking themselves in.
    What you described might be synco-pathic. One place I've seen it is when imperfect wheels, that is the wheel, tire, and balance, rotate at slightly different speeds and when the problem gets into sync or a harmonic of it the problem shows up and then seems to go away unexplained. The problem is obviously in some rotating part. How bad it is might be dependant upon the tightness of suspension joints. I've driven tighter.
    I wonder if they swapped sway/torsion bar?
    I've heard that after alignment, balance, and other obvious checks fail, the next stop is frame shop. That is to make sure mounting points of sub frame and rear suspension are correct. That is, the wheels might be aligned but the body is actually askew. It might give you the feeling that one tire is low on pressure and effect the ability of stabilizer bar.
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    e_net_ridere_net_rider Member Posts: 1,380
    Other than the harshness with touring package, it seems fairly good, and I believe that to be because of the Eagle RSA tire.
    Tires may also be fault of what I am about to describe. Some less than perfect spots in road will set it in a sway motion, side to side. The complaint is that it does not dampen this motion enough. It bounces back and forth several times until it settles out. Some of these seem to be avoided by putting in sport mode, but not all. It gives the feeling that there is play in suspension joints. It could be the quality of rubber bushings used at joints as well. Sometimes it ends up with the rear of the vehicle swaying.
    I can imagine this might be pretty dangerous on wet, snowy, or icy roads.

    Has anyone else noticed this?
    How is your vehicle equipped? Tires, H or 4-link suspension, regular or hyperstrut?
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    dwight9dwight9 Member Posts: 8
    I had written a note earlier asking if anyone else had noticed a noise in the steering of their 2010 Buick Lacrosse CXS. Several people had replied that they had this problem and like me, their Dealers had advised them that Buick was aware of this problem and engineering was working on a solution. Today I rec'd a call from my Dealer advising that Buick had notified them that they have found the problem and was releasing the part (steering rack). Dealer had ordered the part, which is coming from Detroit and as soon as it comes in they will contact me to have it installed. I will advise if this solves my problem.
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    e_net_ridere_net_rider Member Posts: 1,380
    That could certainly be a cause, some racks being defective. I hope it is your solution.
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    djaadjaa Member Posts: 8
    What type of noise are you hearing? My 2011 CXS has a moaning sound in the steering when turning out of a parking spot or driveway every now and then. I did see in the GM tech service bulletins that there is a problem but at that time a fix had not been found. Is it the intire rack assy. or just a part. I haven't complained about the noise as of yet. They are still waiting to here from the engineers about the vibration problem that I have at highway speeds.
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    dwight9dwight9 Member Posts: 8
    It sounds like a "moan". The part that the Dealer is installing is the complete steering gear assembly. The Dealer is installing this part next Wednesday, 10/27, I'll advise whether this solves my problem or not.
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    e_net_ridere_net_rider Member Posts: 1,380
    Well, I found another thing missing that is usually on luxury vehicles, at least the ones I'm familiar with. I had five people in vehicle yesterday, trunk empty, tank near empty, and I could tell the rear was definitely lower. Any vehicle that I know of with load leveling would definitely have raised the rear. I no longer consider this vehicle a luxury sedan. Too many features missing that you'd find on a luxury vehicle.
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    imidazol97imidazol97 Member Posts: 27,222
    When did you check the height?

    2014 Malibu 2LT, 2015 Cruze 2LT,

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    e_net_ridere_net_rider Member Posts: 1,380
    edited October 2010
    Is laminated glass the same as acoustic glass? On the Malibu the front side windows were labeled acoustic. On this car they are labeled laminated, and the windshield is labeled Acoustic, HUD.
    Answering my own question, glass could be laminated without meeting acoustic properties level. Safety glass is laminated glass.
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    e_net_ridere_net_rider Member Posts: 1,380
    I did not measure but was in flat land. Vehicle feels level with just me or me and wife, but with the stated load I could definitely feel that the rear was down. I suspect it will be much worse if tank is full and trunk loaded.
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    alice23alice23 Member Posts: 3
    Have had to take the Lacrosse back for several fixes including whining in steering the dealer has been really good about getting fixing these things. But I have sqeaking on the passanger side rear of the car that is obvious during driving and annoying, When I took it back to the dealer they are saying it is an normal body noises. Is anyone else experiencing the same thing. I can't imagine this type of noise being normal for a brand new car. Help looking for some info
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    alice23alice23 Member Posts: 3
    Have had to take the Lacrosse back for several fixes including whining in steering the dealer has been really good about fixing these things. But I have sqeaking on the passanger side rear of the car that is obvious during driving and annoying, When I took it back to the dealer they are saying it is an normal body noises. Is anyone else experiencing the same thing. I can't imagine this type of noise being normal for a brand new car. Help looking for some info
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    bobinorbobinor Member Posts: 63
    With less than 400 miles on my 2011 CXS my wife and I returned from a party last night amid a rain storm. The 11pm path home included a 17 mile stretch of winding 45 mph country roads with mostly 30 - 35 mph advised bends. The road was not only rain-slick but littered with leaves. My CXS handled surely as I took the curves well above the posted speeds (but not speeding, mind you). As I cornered through each one my confidence in this vehicle grew. I don't recall having such a good connection with the road under such trying conditions in other cars I've owned. My CXS has the Touring Pkg with the Goodyear low profiles and if that made any difference last night, it was well worth the added cost.
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    e_net_ridere_net_rider Member Posts: 1,380
    I have not yet driven on wet road.
    Suspension design will impact such, just as quality brakes aid, but the number one item is tires. If the tires are not up to the job, then brakes don't matter, nor suspension design.
    Typically, for much of the year we have rain, that is a high annual rainfall. And locally especially it is common for water to accumulate in puddles from the shoulders on to the road. Hydroplaning is a common risk. Therefore, for me tires must excell in wet performance. And because I have family in show country, they must also be rated well for such conditions.
    I'm deeply disappointed with the user rating of this tire compared to others in the same grouping.
    So far, no tire dealer wants these tires with less than 500 miles. New tires are about $1500.
    At one tire shop, they did not want them either and also felt much better tires were available. He pointed out one thing I was not aware of, the softness of the tire tread. It was quite warm, and definitely soft. He stated, that if I kept them, make sure they are frequently rotated because they are prone to cup. The owners manual shows 7500 miles for rotation. It is not tire or size specific. That distance would be near the top end of recommended rotations. I've seen recommendations from 3500 on up. If cupping is a big issue, as it has been with other GY tires put on GM vehicles, it then seems 5000 miles should be the limit, at least for the first and second rotations.
    The softer rubber is usually indicative of great dry traction.
    Beware that by time half the tread is worn away, any tire, the performance of it can change very significantly. Especially for roads where the condition is other than dry.
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    bwiabwia Member Posts: 2,913
    net rider,
    I have no problems with the Eagle RS-A on my CXS. The slightly louder road noise is due primarily to the 19" tire size with the touring package and not an inherent demerit with the tire itself. This weekend I drove my brother's 2008 BMW 528i AWD with the RSA 17" tires and it was very quiet on all road surfaces. Handling was competent and superb but not much different from what described by bobinor in his CXS. So I would have to conclude the RSA tire quality is not a problem. Perhaps you should try different tire pressure settings to see if you get a different result. My cold psi setting is 34 and that work's for me.
    By the way, I am not jealous but I cannot understand why a person would spend so much on a BMW. The 528’s interior is quite ordinary. Hard plastics everywhere and the interior feels cramped. Compared to the CXS the BMW 5 series is not a true luxury car and as such does not justify its lofty price tag. But if you're looking for snob appeal and cachet among the beautiful people then BMW does command attention.
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    djaadjaa Member Posts: 8
    My salesman had me roll down the drivers window some, and feel the edge of the window glass. You can feel a grove in it. He said something about it having a lamination in it for sound purposes. Take it for what its worth!!! :) I think in the older years 50's? the "safety glass" had a lamination between the glass to hold it together when broken. For years now the safety glass has a tensill strength that causes the glass to crumble so there isn't large shards of glass to cut or stab. Thats how it has always been explained to me.?
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    djaadjaa Member Posts: 8
    Being a mechanic, I have always heard and noticed there is a "break in" period for cars to get better gas mileage. I am hoping for the same with my LeCrosse. I haven't even followed it yet knowing this is the case.
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    e_net_ridere_net_rider Member Posts: 1,380
    Perhaps you should look at the tirerack rating of this tire. Even the Eagle GT scores much better than this tire. These are owner reviews of all sizes a particular tire is available in weighted toward the actual owned sizes.
    That would seem to blow your theory that it is the size that causes the noise, especially since the tire store told me our size is uncommon.
    Maybe the BMW is just a quieter ride?
    On my recent trip, I watched the tail lights of a BMW, maybe 725 - numbers were hard to read, as it appeared to travel very smoothly. I was rolling side to side with a slight sway. And I believe I was running sport mode.
    As to the use rating, I admit that the same tire can act very differently on a different vehicle/suspension, But think that it would have little impact as to the difference between dry road and wet or snowy. That is if this tire moved to a 8 on dry for this vehicle it would still be poor on wet, snowy, & for ride/comfort.
    I read some reviews and one claims this tire is to be discontinued.
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    e_net_ridere_net_rider Member Posts: 1,380
    Interesting points for thought.
    The windshields have been laminated for many years so that if something hits it the whole thing does not turn into pieces flying at you (not shards). And as I recall they were labeled 'safety glass'.
    Starting to get confusing.
    The rear windows are not supposed to be acoustic if I remember correctly. Maybe a difference at the edge can be felt between front and rear.
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    e_net_ridere_net_rider Member Posts: 1,380
    My wife told me it settled into better when she got 5000 miles on her's.
    I watching just to see if it improves and do hope so. If I'm lucky enough to gain 1MPG on highway, then I should see nearly the same increase for local driving which as a percentage of MPG would be quite significant. The first tank, mostly local was 20.5 which would indicate straight city of 17 or less. A town car will get 16 under such conditions.
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    e_net_ridere_net_rider Member Posts: 1,380
    edited November 2010
    Earlier I expressed a desire for these to be on vehicle and still find them desirable. I did however find a little trick that helps some for lighting area close to the vehicle, closer than low beams. Turn on fog lamps. You should check local regs because some areas may prohibit such use.
    I will be keeping my eyes open for a pair of tiny mirrors that might be mounted to reflect part of the fog light beam or maybe a cornering lamp kit.
    I would consider making the fog lamps come on with directional but have no idea how to do it at this point.
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    e_net_ridere_net_rider Member Posts: 1,380
    Has anyone changed over to synthetic oil?
    Did it affect MPG?
    I'm considering the change when vehicle is broken in just to gain the durability and inherant protection of synthetics.
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    e_net_ridere_net_rider Member Posts: 1,380
    My heart sank when I found this. Light caught it just right and I noticed a body line I had not seen before. Not a body line, but deep scratch/crease in driver rear quarter panel. Absolutely no damage to paint. It is close to 10" long. It appears this has to have been present before factory paint. I believe that at the body assembly line someone mishandled the quarter panel and dragged it across something gouging and dimpling it. There is just no way that the paint would not have been damaged if done after painting.
    I went to dealer that day, sales. They were extremely busy that day and shuffled me off to service. The manager insisted it had to be done after I got car. *!x&x? He said he'd have to talk to top sales manager. I swung by there Tuesday and he was out, so I talked to managers. First I invited them to find it. Neither could without me pointing it out. They agreed to fix, but now my new car will have non-factory paint. GM, WAKE UP!
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    e_net_ridere_net_rider Member Posts: 1,380
    Weather has been quite changeable, sometimes quite cool overnight and during day. This leads to the monitor showing the cold pressure as 33, 2 # low. It apparently makes a big difference in the sidewall flex and does away with a lot of the harshness and also allows tire to absorb some of the lateral force from the road rather than passing it all to passengers.
    Allowing the tread to track in such a way seems that it would also be less likely to force the tread to break grip with the surface, thus safer.
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    bobinorbobinor Member Posts: 63
    I think I'm going to have my dealer take a look at the way the left side (looking forward) of the trunk lid doesn't quite meet with the quarter panel top at the same place as on the right. There's an obvious extra gap and the surfaces don't meet. Also, closing the trunk with one downward push seems to be a hit or miss situation. It's not at all "solid" like closing one of the doors.More than often it takes 2 tries to close it. Maybe my "gap" is letting air prevent a good connection.
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    e_net_ridere_net_rider Member Posts: 1,380
    Sometimes adjustment can help and I hope that is the issue.
    Here is hoping that the body panel placement and welding robot did not have a hangover that day. Or much the same for manufacturing the trunk lid.
    But whatever fixes the alignment issue, you can truly say your car was custom built ;-)
    As to the closing issue, I think that might be common. I too have often missed the amount of swing needed for it to lock.
    In case you missed it, there is a small plastic handle on the inside, right of tag area, for pulling lid shut. I'm guessing they put it there so you can avoid paw prints on your shiny vehicle. Definitely not self closing.
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    djaadjaa Member Posts: 8
    The vibration in my LeCrosse is finally gone! After about making a scene, they had an engineer come drive it and used an instrument that detects vibrations. It didnt even register a problem although he felt it. He did say, that if you had more than one marginal tire and the high spots were opposite each other in rotation they might cancel each other out. Then when they rotated insink with each other you would get a vibration. That would be why my vibration would come and go. So they chucked my tires up and did indeed find two tires marginal. They tried taking tires from existing LeCrosses from the lot and finally came up with one. The other they got from a tire store, had to go through 2 before they found a good one. My LeCrosse rides as smooth as glass, just as it should!!! I love Mich. tires but I guess they are not all created equal! They said the tires cant be the cause, because they normally install Mich. tires to correct these type of issues! Ive been preaching the tire theory for 2 months now as a thought and a place to start. It finally paid off. I have 4 good tires with low single digit roadforce numbers! I think the comments I made on my "new car questioniar" helped light the fire! I am glad that they finally dug in and stayed the course to find and repair the source of my vibration. I am NOW a happy customer of Andy Mohr Buick GMC in central Indiana!
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    bobinorbobinor Member Posts: 63
    Hmmm, my impression of the reason for the plastic handle in the trunk was if you are kidnapped and shoved into the trunk by your abductors, it provided a means for your escape. Maybe I watch too much TV.

    I think the better means for closing the trunk is to use the bulge in the sheet metal at the bottom of the lid rather than the extended Buick emblem. I think if you keep using the Buick emblem it's eventually going to loosen and become a problem. YMMV
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    e_net_ridere_net_rider Member Posts: 1,380
    Wrong handle, not the yellow escape tag. Maybe it is there so you can lock yourself in by pulling it shut with this handle.
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    bobinorbobinor Member Posts: 63
    Yes, I missed that black molded hand hold right of center, even as many times I was in and out of the trunk on our trip! Thanks for pointing me to it. I tried it tonight - it's absolutely useless, unless its purpose it to just lower the lid from its extreme open position to a mid point. But to shut the lid using this thing? Nope.
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    e_net_ridere_net_rider Member Posts: 1,380
    It does have the use you mentioned. To get it to latch you have to give it a snap of the wrist. You can tell it does not have the solid sound of doors closing and intuitively you would think gravity would help a lot. But anti-gravity lifts and light weight of it fight back. Only once did I do it with so much force that it sounded a bit much.
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    e_net_ridere_net_rider Member Posts: 1,380
    Has anyone had a vehicle Ziebart'ed or considered doing it to this vehicle?
    I'm intrigued by sound deadening they have available.

    I went for a quiet drive last night, little traffic. Even though the air was cool by then, it should not have hardened tires, but I could hear that "whoomp, whoomp" as things rotated. Not loud but definitely there. After about three miles where I could get past 30MPH it seemed to fade. At 45-50 MPH tire noises were still present from contact with surface. Definitely not the quietest I've ridden on, but not terrible, yet noisy enough to interfere with quiet listening of music.

    The tires seem much quieter than when they were new. This is the first I new that tires needed a break-in, 600 miles. It is a bit hard to judge because we are entering a season of quite cooler road surfaces which greatly effect noise.
    I noticed significant quieting at about 1200 miles.
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    bobinorbobinor Member Posts: 63
    Had to look that one up - never had heard of Ziebart 'til now. Don't think I'd consider it.

    As far as road noise, you have to consider the road surface first, I think. A nice smooth asphalt is considerably more quiet than an aggregated concrete. On our trip I was impressed by the CXS's quiet ride on asphalt but then all our cars were fairly quiet on it. I think tires became more noisy when M+S ratings became standard.

    One other factor that might contribute to cabin noise I considered is the mesh screen that covers the extra-long sunroof opening. Perhaps a more solid cover matching the interior roofing material would better dampen exterior noise
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    e_net_ridere_net_rider Member Posts: 1,380
    I understand the road noise concept with tires, etc. Quieter tires would be option. But also noise travels through the metal from whatever source.
    I mentioned somewhere that I had a 84 Topaz diesel that the factory did an outstanding sound and vibration dampening on. The whole underside was sprayed with something that gave it a rimple surface and that painted over.

    Ziebart was the only thing I could think of that might be aftermarket. I had a friend whose father had a 56 Dodge Corona that had been Ziebart. This was his everyday car and it looked show room fresh during the mid 80's and it was attributed to the Ziebart rustproofing and coating.
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    e_net_ridere_net_rider Member Posts: 1,380
    Just noticed a new motion at 1800 miles. It was not there earlier.
    On cornering it now sometimes displays a wobble, duck walk, motion. 90 degree turns that is.
    It could certainly lead to scalloping of tire if that is not what is causing it.
    At any other time it certainly does not act like alignment.
    I will have to keep an eye on it.
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    e_net_ridere_net_rider Member Posts: 1,380
    CXL Touring package.
    Upon returning from cold country where I had to add 3# of pressure, it was of course 3# high at home.
    I drove a couple of days until I was able to adjust.
    I would definitely recommend against over airing these tires. It gave the feeling of riding on narrow bicycle tires for handling and transferred even slight road imperfections. It also felt like I was riding on center tread with no sidewall flex. A sure way to scuff the tread at the center, along with sense of less traction.
    For those who say to air to max pressure on tire, I'm sure manufacturer did not intend tire to be road on with a laterally curved surface.
    In an attempt to stop such manufacturers tried a steel band in place of steel cord for awhile. It might be because some were not airing tires up enough but it was stopped because of real world experiences. That solid steel band would suffer metal fatique, crack, and separate with explosive results.
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    tom2246tom2246 Member Posts: 29
    I had the "fix" done the week after Thanksgiving and to my delight my car now steers and rides as it should. I would add that it steers much better than it did, more road feedback is how I would describe it.

    I would add that they also replaced the seat rack, everything but the actual seat, and it also behaves much better than the old one. I wonder if the seat issues mentioned elsewhere would be fixed by this very pricey fix (GM says it's a $500 part).
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    bobinorbobinor Member Posts: 63
    Has anyone added splash guards to their LaCrosse wheel wells? Are they effective?

    I see dirty water marks as high as the contour just below the side windows after driving on wet roads. Those 19" wheels sure throw up the muck. I wouldn't want to ruin the stylish looks of my CXS but if splash guards can be added without doing that and they are functional, I would consider them. I'm also concerned about the tires kicking up gravel that could chip away at the finish from mid-door down. Am I imagining a problem that doesn't need a solution?
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    e_net_ridere_net_rider Member Posts: 1,380
    I've noticed how nasty my car gets having driven on salted roads. The pattern sounds quite similar to what you describe and suspect it is not because of tires but airflow around vehicle. The little factory flaps might be sufficient to stop any stone chips if that shows up as a problem.
    Unfortunately a truck in adjacent lane already got my hood and I do not see galvanizing like I would have on the Aurora.
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    e_net_ridere_net_rider Member Posts: 1,380
    I've noticed the chrome port is getting nasty from exhaust. It pretty much makes me wonder why it does not have an extension. Other models exit under the vehicle with a bend at the end of the pipe.
    If anyone tries an extention and find it works, please post back.
    I think some nice chrome extentions might look nice.
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    e_net_ridere_net_rider Member Posts: 1,380
    Not sure if wife did it or it happened while driving through some icey snow, but driver front wheel now has scratches, very shallow. Mostly it is removed finish and I am looking for ideas to repair it.
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    bwiabwia Member Posts: 2,913
    net rider, here are two posts that addresses your question:

    Post #716 -- Aug 04, 2010 (10:57 am)

    Replying to: bass21279 (Aug 04, 2010 6:47 am)
    I did the same thign to my rim. Have you looke dinto any options to have it replaced? Would this be worth an insurance claim?

    bass21279, The damage is minor, just a scratch really, and probably one would not notice it unless they were looking very closely. However, the so-called alloy wheel is covered with a plastic coating so I am not sure how the scratch will age.

    Post #749 -- Aug 14, 2010 (7:11 am)
    Replying to: bass21279 (Aug 04, 2010 6:47 am)
    bwia:

    bass21279 --- What do you know, the dealer fixed the scratch on my 19" rims and it looks as good as new, so good in fact you cannot differentiate the repair from the other wheels. I don't know how they did it but essentially the body shop removed the rim from the tire, polished the rim and then applied the factory coating to make it look exactly like the other wheels. They said they had done the same thing for an elderly woman who had more extensive damage on both passenger side rims.

    Cost? No charge. He said since they had not paired my cell phone or properly explained the operation of the memory seat when I took delivery then the wheel repair was complimentary and on the house. Hmm! pretty nice, even treating me like a Lexus customer. Heck, for the price I paid for this car I think I deserve it. Way to go Buick.
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    e_net_ridere_net_rider Member Posts: 1,380
    Thank you very much. I mention it next time vehicle goes in.
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