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Comments
I can certainly understand your displeasure of not getting what was advertised, however.
http://www.auto.com/industry/iwirc11_20011211.htm
1. Lexus - 201,780
2. BMW - 194,713
3. Mercedes - 186,562
4. Cadillac - 159,770
5. Acura - 155,806
6. Lincoln - 149,348
http://www.bonforums.com/sales/sales_lincolnvscaddy.htm
It also lists a breakdown by vehicle (Cadillac vs. Lincoln) 1990-2000.
Does your invoice provide any of the information in question? If the invoice doesn't jibe with what you received, it'll make your position much stronger with the credit card company.
I'm surprised by Tire Rack's response; I always thought they were an upstanding firm...
boy racers. I don't see that LS430 buyers are repulsed by IS300s being in the same showroom. And Jag believes VVT LSes are a threat to Jag sales! Now there's a difference in philosophy!
So why can't American car companies read the market. Are those marketing types in Detroit still trying to CREATE the market? Hey, guys, it either doesn't work that way or you are way too slow or wrong in reading the market. The Asians and Europeans RESPOND. Town car buyers are not going to leave the showroom if they see a hipo version of a Lincoln LS. Even a token screamer helps the image, and as BMW found out, they come in to buy the M3 and drive out in a 325/328/330i four door. But look what the M cars have done for the whole line. BMW has proven that you can only go so far with the "luxury" approach. Luxury is hard to define. Performance is not. The luxury only goes so far. Take a look at 7 series sales. Hey, it's not a big #. If LM worked on the LS line alone, expanding the image, finishing the car, it's appeal would widen. Hey, the car is still unknown. Prez had the first one at Solo 2 and the car is how old? Hey, the LS is a value champ and the Lincoln has got to get image before sales. When LM makes something that the mags cheer about, it will start. Like a waterfall. At Solo 2 I saw smaller cars with smaller engines that cost more. Hey, the numbers don't lie. Interview the buyers of the competition. It's not so much demographics than psychographics. I think the marketing guys at LM see the LS as a Conti replacement or a mini TC. Why not make a model as a performance leader. Just one car. Max out a V-6 with a six-speed, VVT, Torsen LSD, and 3:58 rear. Bolt-in stuff. If the six-speed is too much, how about the Mazda RX-7 O/D five-speed. Hey, it's already been prototyped with the Duratech and running around Detroit. Sell it for under 40k. It won't hurt CAFE and it won't sell in big #'s but the street image might be worth it. Or farm it out to the SVT boys. Hey, if a Focus can have a six-speed... Speaking of massive SUVs, I'm seeing a lot of Navigators with 22" wheels around. How much utility OR sport does it now have...Is this like a low and slow Civic for older guys?
Product:
QUALITY, QUALITY, QUALITY is the reason why Lincoln is failing to reach the younger buyers who purchase Mercedes, BMW, Lexus, etc....
Replace the Continental with a very luxurious, slightly longer LS based platform.
Get the Aviator (SUV smaller than the Navigator) delivered on time and without defects.
Clean up the appearance and performance of the Town Car. Most likely, none of us will ever buy one, but it is fundamentally a good car.
Stop thinking that a shared platform means one division's car must be inferior. The obvious example is the dumming down of the V8 engine for the LS compared with the Jaguar S-type.
Personel:
Get ride of the bean-counters who do nothing but figure out how to save a penny here and there. They are the reason that I have rattles in my doors, windows, and floor, and find loose parts in the trunk, back seat and engine compartment... Even worse is the time I waste at the dealer because someone permitted Pinto quality parts to be installed.
Dealers:
I have yet to meet a Lincoln owner who said "The dealer service was great". Simply put, its time for Lincoln to force dealers with poor customer surveys results to retire and install a operator who understands what "Customer Service" means. I have been to 4 dealers and the service at all 4 is unacceptable.
Enough for tonight, I hope Lincoln gets the idea.....
The reason I will just have the tires mounted and go on down the road is I think I got a good price, and the LS will be returned at lease end in 15,000 miles. The factory Firestones still have decent tread with 30,000 on them(NO autocrossing, obviously). It's not that I have anything against the LS, on the contrary, it has been the best all-around sedan I have ever owned. But, with baby number 3 on the way next May, it's time to bite the bullet and get an SUV, so I can keep the 9 year old, 3 year old and newborn seperated on trips. This is the wife's ride, so maybe a Lincoln Aviator? Thanks for all the help here, I have read this thread before I got the LS, and what I read here helped me choose it over several other models.
Thanks again.
I live in a part of the country where wildlife abounds, and "Road Kill" is a very frequent sight on the highways. Just last week (whitetail deer hunting season) I had a deer dash out across and just narrowly missed hitting it - going 55 mph. 3 more deer crossed immediately afterwards. I also had a large black bear cross right in front of me in recent months. I'm not even going to detail how the porcupine quills in my driver's side Firestone walls got there...
About 2 weeks ago, my dad borrowed my 92 Conti and literally ran over a whole, recently killed deer. (He could not avoid hitting it.) There was absolutely no visible damage besides one of the heat shields separating - and he said that - when it happened, it sounded like the front end had been destroyed! (I can't imagine the damage the LS would have sustained.) Last week, my brother had a deer run into and dent the passenger door on his F-150 (That was about the 15th or so deer to have been hit by that truck alone...)
So - I guess from my perspective you need to have a little humor when your driving around my "neck of the woods." Sorry! - I guess I won't share my wildlife tales anymore!
After Thanksgiving dinner, my brother-in-law(who happens to be a State Farm adjuster) gets his book out and does a rough estimate. $1,000. He is only off by about $37.
Happy Holidays,
Mike
Road & Track (01/02) Owner's survey for the E-Class Benz mentions rear door window problems! Not quite their 5% mark, but it got mentioned in their article all the same.
November 2001, Forenza (?), big mention in the letters to the mechanic column. (Letters to Giuesspe) He goes on to explain the problems with Exotic Italian cars, yep, some cable operated device to raise and lower the windows!
Here is a Luxury car and a Sport's Car suffering the same dilemma, and think of our savings! None were invited to their manufacturing base for an explanation of the problem, nor informed of the cure. I'm very pleased with my LS!
Lola, you forgot to mention how much better turn in in reverse felt. ;-)
Tom
I had thought the rating system to be reasonably accurate as my "220" rated Goodyear Gatorbacks (4 sets) would go about 22k-27K miles, and my Goodrich Comp T/A VR's (3 sets) with a "300" rating would go 35k-40k miles.
I got today a Brushed alum shiftier plate for the shiftier; and it looks great with the wood that I already have. It accents it real nice. Got it from e-bay. I'm still looking for the preamium front floormats with the Lincoln logo stichted into them in light Graphite. Has anybody yet tried putting in an after-market Xenon HID kit in; the real deal thing not the blue tinted bulbs? If so, I would like to know if it looks and reflexes good because, I'm thinking of getting the kit(it ain't cheap:)
Mike
http://lighting.mbz.org/tech/info/bulbs/HID/conversion/
At one time these conversion kits were not even DOT legal - not sure if that's changed. But as good as the LS' headlights are to begin with I personally don't see the value. If you really want better lighting performance get a set of PIAA driving lights (high beams) and auxilliary low beams. Those will outperform any HID kit factory or otherwise and probably cost less as well.
I live on the edge of the Everglades and have spent lots of time in PA. Both areas have lots of potential road kill. As a believer in the sanctity of all life, I think the combination of LS fog lights and the exterior sound of the Borla may ward off both animal and LS injury.
Also, I enjoy all the posts on this board, even the ones that I fly over because they don't apply. The one exception is the thankfully rare, smartazz self appointed topic cop, that occasionally pollutes this most civil of forums.
Gary
LLSOC Member
Now that being said, everyday I grow more disappointed with Lincoln and their product.
My car has been in the Dealership now for over a week for a clunk and the mechanic cannot find it. He has a chassis analyzer on it and I can tell he is working hard to fix it but can't find the problem. He also seems very capable. However I think it is a problem with the product I have. I just came back from seeing them..
I have grown tired of driving the towncar--i.e. not getting an LS and I have definitely gotten tired at the number of times I have had issues with my car.
Here is a short list of off the top of my head issues that have been addressed with my car:
Brakes Clanking (New Brake Pads and Rotor turned) ---2 weeks after purchase in 2000.
Moisture in both Headlamps--Each Replaced at different times
Doors realigned---Not aligned from factory
3 radios replaced--(3 visits)
Rear Regulator Failure,
Rear Door Panel Discoloring
Seat Belt Installed Backwards,
Clunking from rear seat---2 Visits Added more foam to correct
Clunking from Steering Wheel (Added Foam to correct)
Brake Fluid Cap Leaking..
Clunking in Chassis/Suspension/Body Panel (1 Week in shop and counting)
Thoughts.... Anyone. Put yourself in my shoes I am listening for comments.
Personally I think I have lost a WHOLE LOT OF TIME addressing these issues. I don't want to do it anymore... You guys know where I am headed...
Regards,
Airwolf1000
Regards,
Airwolf
I know what I want to do, however I want to listen to what you would do if you were in my shoes.
Regards,
Airwolf1000
When you say a rear door panel discoloring, presumably you're talking about an interior panel? That's a weird one.
I did have my clunking steering column replaced just yesterday.
While the car doesn't seem to have let you down or stranded you, I can certainly understand your frustration with the time wasted. My first Sable spent a total of 11 weeks in the shop in the 29 months I owned it. I've had some other lulus as well and after a while, you still get fed up even though you know they're trying to fix it and you're getting a loaner car as well.
As far as the "brake fluid cap leaking", I'm guessing you mean brake fluid seepage around the top of the master cylinder. I have this too and had it on all of my other Ford products as well. I bring it to their attention with each new car and each time they tell me it's normal. While it may or may not be normal, I've never seen any adverse effects from this and I've learned not to worry about it after 15 years. I just wipe it off every now and again.
That chassis clunking item would be driving me batty too.
I hope you get all your issues resolved and I hope to see you again at the next LLSOC event, a more pleased LS owner.
PS- I'd love to have a TC loaner. My last 2 have been an Escort ZX2 and this week I had a Chevy Venture MINI-VAN! Oh, no. Me in a mini-van. Imagine my surprise when I forgot what that I wasn't driving an LS and took the on-ramp at 20 over the limit!
Artie
Charter member LLSOC.
Mike
Scott
LLSOC Member
I would never buy the first year of any car and I have read this advice many times. It's like boaters know that you never buy hull #1.
airwolfe100: My driver's side seat belt is installed backwards in the B pillar. One of the times I took the car back to the dealer I complained about it. All the dealer did was twist the belt around where it goes into the B pillar so it turned around to the wrong way again in about a week. My driver's seatbelt also does not retract about 50% of the time probably due in part to the twisted belt. I also had several fasteners missing from the inner fenders and a missing bracket and fastner on the enginer cover.
To quote Ford's lastest turn around manager for N. America "If the customer can see it why can't we" gets things straightened out. Of his top issues the first 3 were quality, quality & quality. (from Detroit News Dec 11). Like you I will probably head elsewhere when my lease is up. Although I like the LS I just can't put up with the Lincoln dealer service departments anymore. 8 trips to 2 dealers & I still can't get my vibration fixed.
Many of your problems have been well chronicled here by others. Unfortunately, these problems are/were not isolated and many people have been irriated by them. However, the common problems, IMO, do not rise to the level that would cause me to lose sleep over my purchase decision. Your service shop SHOULD be able to correct the common issues promptly. If not, try another service center.
As far as the "clunking" problems are concerned, has your service manager been able to experience the sound first-hand? My LS makes no such noise, so I'm afraid I'm of no help here. The sad thing about most service centers is that they put very little effort into diagnostics beyond plugging in a computer (at least in my experience). This clunking sound is obviously mechanical in origin. Unless a technician actually drives the car over the proper roads/conditions and experiences the sound, the chances of finding the cause diminish rapidly. Have you offered to duplicate the sound with a service manager by taking him for a ride?
Hang in there and plese remain patient, AND persistant.
Chris
LLSOC Charter Member
Are the front fenders not steel (e.g. aluminum)?
On first year cars, my '00 has had a rear window regulator failure, and has two tiny but annoying rattles in the driver's door that have gotten worse since the weather turned cold again. Otherwise, trouble free at 35k miles. Now, this may be considered anecdotal evidence and not worth much. But I think the LS has, overall, been remarkably bug-free in it's first year, not to be unsympathetic to Victor & others who have been unlucky. With the extensive testing, computer simulations, etc. that go into modern car design, I'm not sure the old first year taboo is valid anymore. Consumer Reports used to have a blanket policy of recommending against first-year-of-production cars, but not anymore.
Scott
LLSOC Member
.........Sorry, I couldn't help myself, it's been a long week!
My car was an early 2000 build, Feb 08, 2000 I believe. Regarding the Lemon-Law issue, in Texas it is within the first 24,000 miles or 6 months after the 24,000 miles. I am right at the cusp. I could still do something about it.
I have waited this long because I have tried to be patient and I really haven't voiced my concerns beacause I do love the LS. Its just its coming to a head. There is only so much you can deal with. What am I supposed to do, deal with these issues until the warranty wears out? Not practical. Yesterday I lost an hour of work and let me tell ya, I have lost quite a few in the morning dropping off my car with all the visits. We can make counts at how much my hours tally up to monetarily wise but I am sure it will get up there.
At first I also used to get an LS, now for the past year I have been getting a town car. Do you know how annoying that is? Granted its better then the metro but still.
It also makes me look like an Idiot when I talk about my LS at work and how wonderful it is and then they ask me where is your LS? And I answer "At the shop getting fixed". And then they say oh that is your Towncar out there right now? "Yes" and then they laugh a little---(I am 26, not a cool car for people my age).
O.K. Now I bought a $40K Car for this? Alot of people I work with drive BMW's How do you think the Lincoln is looking... I sure am glad I am not sporting the LS1BMW0 otherwise I would have to be LS0BMW1. Even though I know the LS can hang performancewise.
Guys I love the LS.. And my Dealership and Service Advisor are both Excellent, They have heard the clunking from day one. We heard it the whole time the mechanic and I drove it yesterday. They just can't Isolate where it is originating from. They know it is in the right frontal area but that is it. Even with the Chassis Analyzer or ears they can't pinpoint it. The mechanic is their expert on Front-End noises etc. And he says this one has him baffled. It has been 8 or 9 working days since they started looking into the problem.
We will see what happens.
Regards,
Victor
I did some research, and Baldwin Filters also makes a filter for the 8 cylinder LS. Their part number is B1435. A little more digging found that a company called EDM Zap, in Lisle, Il. is an industrial wharehouse distributor for Baldwin. They will order case lots of 12 filters, and have Baldwin drop ship to you directly. The cost is $5.53 each, plus shipping, and they tell me the case is a 9 lb. package. Their number is 800-759-2839.