2011 Ford Escape owners are reporting
hackattack5
Member Posts: 315
in Ford
Just bought a 2011 Ford Escape XLT and thought it would be nice for the 2011 owners to chat. I just checked my mileage on my first tank of fuel and got 29.4 mpg which is way better than my 2008 tacoma which got 20.
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Ford Escape Real World MPG
they had to replace the gear shift mechanism, the solenoid made a audible clunking sound when shifting from park to drive. you could feel the vibration.
Not impressed with Assembled with pride in Kansas, parts globally sourced.
This issue with shifting is between 2-3, and 3-4 gears. When shifting between 2-3 gears, it acts like it doesnt know what to do; then after a second or two, it decides to upshift and the car starts moving again. Then between 3-4 gears it will act like it is slipping the clutch.
When I called the dealer at 250 miles, they tried to tell me that the car needed to "learn" how I drive. At 720 miles, the problem was getting more pronounced. I took the car to the dealership and left it overnight for them to replicate the problem. They applied a TSB to "fix it." So I was hopeful. This morning on the commute to work, the issue was worse than ever. The car is back at the shop again. I have to drive the car for them tomorrow morning so they can experience the issue....
It seems like this is a known issue that Ford should know about....
Interested to learn if others have found resolution to this issue??
I am telling them, this is not a ISSUE..its a PROBLEM, solve it!
I wondering who does the programming, its not mac!
we had bought 2008 escape same tranny, a dream to drive.
DO NOT OVERFILL...!
Overfilling will result in FROTHING of the ATF due to gearset partial immersion in ATF.
Try letting the engine idle for a few minutes before driving away and see if the functionality improves. If it does then you can tell the (st,d)ealer what the problem is.
There should be no reason to fill the tranny that has only 40Km, and being an oil based fluid, it does take awhile to warm and therefore volume increases once the warmth.
You haven't dealt with very many beancounters....
If a partial ATF fill at the factory will be satisfactory for 98% of the buyers...
Even if not the above you could make a SURE bet that factory fills are NEVER above the minimum "required", "+" tolerances are NOT allowed.
I have a 2011 model as a rental car and loved it. This 2012 model is HORRIBLE.
So for the moment the interim solution for improving FE is to reduce the displacement volume of the ATF pressure pump while also reducing, in real time, the pressure "head" against which the pump must work.
While reducing the displacement will most definitely yield a return in improved FE, there is an obvious shortcoming....
In order to provide enough pressurized fluid in all cases the engine must operate, more consistently operate, at a higher RPM than otherwise would be the case.
You need to be something of a "lead foot".
So what the dealer was advising you was true, not to "bust" the speed limit but to accelerate up to that limit more aggressively. The transaxle will remain in the lower gear ratios for longer periods of time, ergo, consistently higher engine RPM.
Catch 22...?
Porsche is now using an electronically controlled variable displacement engine lubricating oil pump. Base displacement is high enough that adequate oil pressure volume can be supplied with the engine idling, and then "linearly" reduced in displacement volume as engine RPM rises.
Maybe that will be the eventual answer for the LOSSY ATF gear type pressure pump. Or maybe even a replication of the ABS pumpmotor/accumulator system.
Its a bad on the tranny plus shaft.
The dealership boys are Lazy,
Parts from Asian...assembled with pride in Kansas.
had nothing to do with the tranny fluid. Its was a seal problem & shaft. But did check the tranny fluid.
But realizing where the parts originate (off shore), and possible design of the part, I am keeping an eye & ear on this. The dealership was helpful, in this case. He could not assure me with 100% that is would not happen again.
Unfortunately the situation does not get better. I bought my 2010 Ford Escape last year in Feb. It had a little over 19K miles on it... Granted for only being a year old it already had its fair share of miles on it. I work and live in the same city on the same street to be exact and live only within 5 miles of where I work. At 24087 miles I had already had enough at this point of the shifting issues. The problem that I was experiencing was I would be at a stop sign or light when I would start to drive and take my foot off the gas as I was turning left the Escape would hit so hard that it felt like someone hit me from behind... It almost gave me a heart attack. When I took it in the service guy said I think I might know what the problem is. Keep it here and I will call you when we are done looking at it. He said that there is a part within the transmission that needs to be rebooted and told how to drive. The same exact thing you were told. I thought wow we are driving computers now isnt this great! When I picked up my Escape he stated that this is in fact what the problem was and it should be fine. A little bit later not only did I experience the kick again I started having high RPM's just pulling out of my son's daycare it would go up to 4. I have noticed that I do not get good gas mileage either. So literally less than 800 miles later I took it back to them. All my issues with the transmission shifting is all under 40 mph... It used to only be under 20 but that has changed. Every time I take the Escape in they tell me that their machine does NOT detect any problems. So they decided to take it for a ride themselves and for 10 miles they came to the realization that I was not wrong that they see what I was talking about. So he reset the transmission again. I asked wow is this a normal thing... How much does this cost each time if I didnt have a warranty... The cashier said $150.00. Already Im thinking omg... What am I gonna do when my warranty up... And is there a recall out there? No recall:( Now I bring it home and still have all of the same issues... I bring it back the 3rd time at this point they keep my Escape for a week literally. And the mileage at this point was only 25161 and on 10/14/11... I havent even had the thing for a year yet... They said the machine did not detect anything again...I told them I am not crazy. They test drove it again and realized that something is really wrong with it... At this point they found the following only through driving... A flare on 3-4 R-R Trans to oh found od 4-5-6 worn clutches. At this point they said that they replaced the entire transmission hence the reason for keeping it a week. Now here we are March...I have been experiencing the same problems. On Tuesday I went to pick my son up from daycare when to get something to eat and then was on my way home only to come to a stop light and when I take off the car dies on my in the middle of the street I didnt even make it past the light. All the lights are on in the car and this orange wrench is showing lit up on the dash. I started the Escape and went to drive on to get home and it did it again not even a full 2 miles down the road. It happened a 3rd time a block later and at this point I knew I could not keep driving. I called a wrecker to come and tow me to the dealership. The next morning I went to the dealership and at 29475 miles I hear the machine says there is nothing wrong. I have had it at this point. I think I have a lemon and I am going to go about looking into the laws. I think Ford has a serious problem with the way that they make vehicles today and they are trying to hold on so bad that this is the way that they keep business rolling by having crappy cars. I would advise you to do the same as there is obviously something wrong with their transmissions and there is nothing that they can do to fix the problem. Good luck with yours!!
Ford is down playing this problem, until enough people complain. Perhaps made in Asian countries is NOT a good idea. bring the work back to North America.
Meanwhile we will continue building BIG-[non-permissible content removed] high PROFIT pickup trucks.
I noted on my escape, assembly & built with pride in the USA, components globally sourced (aka cheap), off shore! No wonder my tranny is on the fritz. My neighbour business van, is a Ford, and its starting to have Tranny problem. 34,000km.
I am supposed to have a 6spd, V6. I count only, 5 speed.
As mentioned in previous posting: Globally sourced parts (read: cheaper the better, like Apple), assembled with pride in Kansas!
you have to go to the regional manager to get any action IF your not satisfied with local dealership.
my daughters 05 Sunfire tranny (GM) runs better than my 'brand new' Ford Escape.
they used to be made at the Mazda plant years back.
keep an eye on it! we than had a loud clicking problem when changed from park to drive.
ours here came back at ccran@ford.ca
your could be different,,and they follow up.
sounds like a tranny problem.
did you talk with the person you bought the vehicle from
did you and that person visit with the service manager
I was a Ford Service Manager-
if a person approached me with an issue and an attitude that would be one strike
They will not hand hold you.
I miss Saturn
the point: you dont have issues, you have problems.
contact service manager, if not go.
ask the for boss..
work your way up the food chain.
When the work is done, go over the car with a fine tooth comb. I amuse my daughters when I do that, but it works. All sort of screw up excuses come out of the salesmans mouth.
if you feel the dealership and service manager aren't treating you like a normal customer post them
if it soundsl ike it is groaning when starting, thats the battery.
the starter has a clicking sounds...the brushes are trying to connect.
some dealers are bad, some are, well, helpful.
another thing I'd suggest- do you have a volt meter- set it on 12 volt DC- touch or connect the two wires to the battery and read the volts- start the vehicle and read the volts- turn on your headlights to bright- read the volts
if your battery is dead- charge it
something to ask- did they check the charging system- did they tell you what it is with and without the full lights on
let me know