2007 Impala LTZ "starting disabled service throttle" "engine power reduced"
lauriebrown Member Posts: 2
edited June 2017 in Chevrolet
I own a 2007 Impala LTZ. Right before 100,000 miles, the car started shifting hard from first to second. I took it to the dealer, who told me there was nothing wrong with the car and they couldnt reproduce the problem. I called Chevrolet and asked if the warranty would cover the problem. They would have if the dealer could identify what was wrong. So, basically I ended up with a bill from the dealer and no help from Chevrolet. Now, three months later the car is really bad and is getting worse. The warranty has run out. I keep getting "starting disabled, service throttle" "engine power reduced" "service traction control" "low oil" , and those are just a few of the many, plus my engine light is back on. Less than six months ago we paid the dealer $997 for repairs, $400 just a few weeks ago to another mechanic to replace something to do with the throttle. Its still running awful, stalls, power is reduced all the time, and dangerous. Im furious because I tried to get it fixed before the warranty ran out. Now Im going to be stuck with a huge bill. Anyone have any ideas about what the problem might be? Any suggestions? We live near Syracuse NY and bought the car from Sun Chevrolet in Chittenango NY.
I see it's been a while since your original post here; have you made any progress towards resolving this? Please contact us at [email protected] if we can answer any questions or look into this further.
GM Customer Service
If we can look into this further with you, please send an email to [email protected] with your name/Edmunds username, phone and address, the last 8 of your VIN and current mileage, the name of your dealership and details on appointments with your dealership pertaining to this matter (date, how much was paid, etc).
GM Customer Service
We're happy to follow up on you with this; please see the above message on how to contact us and what information we request be included to get started.
GM Customer Service
Sarah, GM Customer Service
I tried being detailed.... I hope this helps
Any suggestions how can I get a better deal? Wait till the end of this month ... etc? And what is the target price I should have for this model? I have no trade in or financing.
I think the 2014 and 2013 models are the same so I am ok with the 2013 model if this can save me $.
I know it's been a while since you posted this, but I was wondering if you ever got a resolution on this. My 2007 Impala just hit 102,000 miles and is having the same issue with shifting. I was hoping you might have some insight before I get hammered with repair bills to try to figure it out .
Thank you for taking the time to reach out to us regarding your concerns. We're very sorry to hear that you've experienced these issues with your Impala, and we understand the importance of having this resolved. I have researched your VIN and at this time there are no service announcements listed describing the issues you have experienced. Since I am not technically trained, we do rely on the dealerships as our eyes and ears in the field, and trust them to diagnose and repair any present vehicle issues. I understand that you've been working with a mechanic at Midas, but they have been unable to isolate the cause of your concerns. If you are interested in visiting a Chevrolet certified dealership to have your vehicle inspected, we would be more than happy to assist during this process. Since you are outside of your vehicle warranty, you will be responsible for paying the diagnostic fee. Please send us the name of your preferred GM dealership if you would like for us to reach out to them on your behalf.
GM Customer Care
I feel with that recent ignition related recall they are trying to avoid more bad press and of course money loss. The ignition issue took 13 deaths before they would even step up and apologize. This situation is also dangerous... and expensive.
Do a search on this Edmunds site and see how many threads are connected to this same issue from Chevrolet across many models and several years with different mileage. There are other sites with people having the same issue: yahoo, Chevy forum, traverse forum and fixya to name a few. Has anyone figured out a solution to this problem?
We need to make more noise and get their attention. They littered American highways with junk cars and left their customers with a bad product for which they take no responsibility I do not see how such a poorly operated company can survive much longer.
My wife and I previously had a Chevy HHR and it was JUNK TOO!!!!The engine malfunctioned and it was going to cost us $5000 to have the engine replaced. We traded it in on another car and took a beating because the HHR wasn't worth anything.
My Impala has the same messages on the dashboard as everyone else. SERVICE TRACTION CONTROL, STARTING DISABLED. SERVICE THROTTLE, ENGINE POWER IS REDUCED. I took it to my certified dealer recently. They said it need the fuel injectors cleaned ($450 price).
If you are considering buying ANY Chevy product.... DONT! IF YOU DO, YOU WILL BE SORRY.
Should you have questions about how worthless Chevy products are, call me. [Phone number removed].
We truly apologize for this, and understand how unsettling this may seem. We would be happy to provide any additional assistance. Feel free to send us an e-mail at [email protected] along with your VIN, current mileage, contact information and a preferred dealership. We look forward to your response.
GM Customer Care
I find it absolutely appauling that regardless of the many consumers who have reached out and complained of the same issue, that GM has only issued a recall on police model impala's. I can tell ya, having people blow there horn at me while I'm in the process of trying to get off the road is quite scary. I'm in the process of making a Facebook post to be shared and hopefully if enough people complain, or if we find that people have died because of GM's negligence then maybe something can be done. If anyone knows yet what is causing this problem please let me know before I dump thousands into finding out what's wrong. My car is at 97,000 miles, I only run synthetic oil, and keep good tires and routine maintanance on it.
Don't let GM squeeze you if you can avoid it. After the throttle body issue was solved I had to change the junk factory battery cable connections. Now the intermediate steering shaft is making noise again when turning, I had to change it the first time at 25k miles. Also the transmission is now slipping it is not normal to have this much trouble with a vehicle don't be fooled by GM anyone reading these threads do not buy GM I have friends with new GM vehicles that are not happy with the amount of trouble they are having. Stay away from this junk company best hope is that ford, dodge or Toyota will buy them out and save the jobs of their employees. These types of problems come from poor leadership.