Acura TSX Rattles and Noises
leftfield1
Member Posts: 8
in Acura
Been driving a TSX for two months now. Have noticed an annoying rattle coming from the passenger door area. I cannot pinpoint the exact source of the noise, but when I roll the window down even a crack, the rattle ceases. Anyone else experiencing this? Any ideas of what is causing this? For a new car that otherwise has a solid feel, I find this quite annoying.
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Comments
What is the best manner to contact Acura to start a "case" on this? I have a feeling mine won't be the only TSX who drops by the service department to have this fixed.
BY PHONE
Monday through Friday, 6:00 AM to 5:00 PM Pacific Standard time at the toll-free number (800) 382-2238
BY FAX
(310) 783-3535
BY MAIL
Acura Client Services
1919 Torrance Blvd.
Torrance, CA 90501-2746
Call them and tell them that you have a problem with your new Acura that the Dealer has not solved and you want to start a case. If they can't or won't help you, tell them that since neither the Dealer nor the manufacturer can help you, you are going to your State Attorney General's office with the problem. (Hopefully you don't have to get this nasty.)
The other way I have been able to find out how to start a case is by calling the dealer and asking to speak with the regional manager. They'll either give you a contact, or tell you that it is against their policy - in which case they will give you the correct contact at Acura for starting a case. Good luck.
I had it in for service and the dealer replaced the front damper; however, the noise is still there.
Any thoughts??
This may be a bit of wishful thinking on my part, as my order for a MS/6sp/NN (v. hard to find for some reason) isn't scheduled for delivery until Dec.
So, is there any evidence that the rattles are worse in the early production cars, and have gotten better over time?
Also, the fault tolerances are ridiculously low (seams are very tight) so that the gasket on the sunroof shade is close to the window. For a while, when I went over bumps, I could hear the sunroof shade creak. I fixed that with a little silcone spray.
Now, the vehicle is 100% rattle free and solid as hell.
I recently bought the Lord of the Rings soundtrack and the door panels rattle and vibrate excessively at moderate volume levels (20-30) on some bass-heavy tracks. Some AM talk radio programs also cause door-panel rattles. It's quite annoying.
I am hoping to have this problem investigated and fixed by the dealer, and I was just curious to see if anyone else has had similar issues.
Only issue thus far is rattle from RF passenger door, which appeared shortly after delivery. We are living with it for the time being, hoping that when we take the car in for a fix that the dealer will know exactly what to do to resolve.
Any other comments out there from TSX owners on their door rattle experiences and dealer responses?
I was told to check back in a month or two to see if a solution has been found. Until then I am forced to deal with buzzy, rattling, vibrating door panels when I listen to the radio! I sure hope they find a solution soon!
(BTW, my build # is 4614, and I have 5400 miles so far.)
I called the dealer after my last post. A very informed service advisor told me that they would be pleased to tackle it now, or I could wait until an advisory comes out, which they expect soon. He stated that Acura is well aware of the problem, and will have a "fix" for it available shortly.
Other than the noise in the door, what a great car. Very solid, quiet on the road, responsive, comfortable and economical. Thus far, gas mileage averages 1.5 mpg better than our prior vehicle, a much-loved 1995 Accord 4 cylinder automatic. I still wish it ran on 87 octane, but I knew that going in. No regrets about the purchase.
Is my description of the door noise consistent with what others are experiencing?
I went so far as to write down which CD tracks and what stereo settings produce the problem so I would not be told "could not reproduce" by my dealer.
1. Windshield pop/creak in cold weather very universal
2. RF speaker buzz seems universal.
Universal to me means very common not 100%
All 2-door (Coupe) Accords (4-cylinder and 6-cylinder) and all V6 Accords (4-door and 2-door) are assembled in the Marysville plant in the US.
Later...AH
Also, FM reception is decidedly poorer than our previous Honda product. Is this a function of the windshield antenna, or have posters dealt successfully with this issue?
Being picky here - but only because we love the car. What a pleasure to drive.
Thanks for any input on these two issues!
As with the door buzz, I have asked my service rep to research the issue before doing the fix. Your information will help me describe the issue more effectively when we take the car in.
Could you please post again when your issue is resolved? (And same with anyone else who has had windshield and clips replaced to resolve the noise we are discussing.)
Cheers!
Does anybody know if this is characteristic of this engine?
Thanks.
Also regarding the climate control with the car heated up, manually set to 75 degrees to the feet with the fan level at 4, I don't feel my feet getting any warmer. Another thing is the heated seats. It takes about 5 minutes or more before I feel it warm up. Is this normal? My 2001 Maxima does it in less than 2 minutes.
I'm of the opinion that it probably is characteristic of the engine, because it doesn't sound like there's anything wrong, and the car runs great.
As far as the radio goes, this is the only car I've ever owned that I find myself constantly driving without the stereo on so I can hear the sweet drivetrain at work! It absolutely sings.
Just my .02 worth.
Johnny
Re. gas mileage: We have 10K on our car w/auto trans, and are consistently getting 26.5 - 27.5 in 50/50 city v. highway driving. My wife usually drives the car, and I'm trying to encourage her to make sure the AC is off when she doesn't need it. Those not used to the automatic climate control may find mileage improves a bit if they make sure AC compressor is off; the system will often turn it on if you don't watch it, thereby reducing mileage to a certain extent. We have taken one 1000 mile trip which was about 75% freeway in which we refueled three times. Cruising 70 - 85 mph, mileage of 31.2, 33.5, 32.9. We are using either 91 or 89 octane, depending on my mood at the time, and noticing no difference in power, driveability or fuel economy. Perhaps those experiencing high fuel consumption are driving with AC on and in extreme cold temps? Or maybe you are just enjoying the car too much . . . (We live in Phoenix area, so temps are moderate.) I would add that the car seems more comfortable and "planted," and the suspension more compliant, at 90+ mph. A bit more of an "autobahn flier" than we really needed . . .
After three failed attempts by my dealer to correct the infamous winter dashboard creak, I decided to telephone Acura Client Services to see if they could help.
They stated that they do not think that the problem is widespread. They also have no information in their technical bulletin database regarding the issue.
Please call them to report the problem if you have it. They are very polite, courteous, and prompt. It will not take you much time at all. I think that it would help Acura to realize that there is indeed a widespread problem. Perhaps then they will fix it.
The number is 800-382-2238.
Please call today.
Thank you,
Joe Kotran
Anyone had their window switch lights go out periodically?
All in all though, the car is great. Highly recommended for its price.
have had no problems with it. However, I've
noticed that after I reverse from my garage
every morning, switch to Drive on the on
the gear, there is a "Click" when the car
starts to move forward from stationary.
Has anyone experienced this and is it normal?
The click seems to come from the front side
of the car. Thanks in advanced for any insights
you may have.
nctsx- the window switch lights for all switches except for the driver's door will shut off when you depress the "disable passenger window switches" button. It's actually a pretty cool feature, except maybe the button is too easy to mistakenly press.
You may also notice a similar sound when the sunroof is open. The sunroof weatherstripping creaks against the painted sunroof opening. The fix for this is the same as above.
Has anyone else noticed this?
Also, I have spots under the clear coat on my alloy wheels. The dealer says I should be able to use rubbing compound to remove these, but it didn't work. Have you had this problem?
I couldn't have had this noise when I bought my car, otherwise, I wouldn't have bought it. My theory is the whine gets louder as I put miles on it(currently 5,500). Yesterday I met with the dealership owner and the operations director. They said they would take care of it. I'm not sure how they will do this. I'll keep you posted.
Good luck.