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Ford Freestar Transmission Problems



  • nadinebnadineb Posts: 190
    I believe that NHTSA also needs to take responsibility along with Ford in getting these vehicles recalled, repaired, or off the roads. NHTSA has a duty to gather the information from Ford so hello, federal government, do your job!

    I totally agree that children should not be in these vehicles. For that matter, anyone riding in these vehicles are at an unacceptable risk for their safety and others on the roadways around them.

    I will never own another Ford. Wonder why the "Cash for Clunkers" program had 41% foreign vehicles sold through the incentive. I believe that Ford will fail soon if they keep this kind of business practice.
  • Just last night in a small town between Cedar Rapids, Ia and Iowa City my wife was picking up our 2 year od from our sitter after work when I got the call,”Our van just died!” When she explained the symptoms I immediately knew it was the transmission and because the vehicle was going 55 mph when it lost all drive train power I knew it had to be the spline b/c had it been anything else she wouldn’t have lost power until after coming to a complete stop. My step father, whom has his own garage, thankfully towed our 05’ Freestar with 85,000 miles on it to a small town transmission expert that again confirmed my suspicion of the spline. He is keeping all parts for me and will be willing to provide me with a signed affidavit. Please let me know where I should forward this material to so that we can help others that have purchased this vehicle.
  • nadinebnadineb Posts: 190
    Please ask for a hearing as well. The Secretary of Transportation can make a motion or on petition of any interested person for a hearing to decide whether the manufacturer has reasonably met the requirement for defect or noncompliance in regards to motor vehicle safety.

    We need to have them hear that we want our day in court by requesting the hearing. There is a lot of power in numbers.
  • shocked1shocked1 Posts: 85
    I'd love to have my day in court...... And I hope this crap of a vehicle is TOTALLY REMOVED FROM OUR ROADS!!!!!!! Iam under so much stress when driving our Ford junk since Nov.08. No more Fords for us either. :lemon: :lemon: :lemon: :lemon: :lemon:
  • anabelanabel Posts: 21
    Hello Jim, Can you tell a little more about what you are getting into or what you have already done and what you are wanting us to do? Is this not something I can do myself?

    Anabel :confuse:
  • I just filed my complaint. ODI 10282433

    Thanks for the help with this!!
  • Im intrested in class action, but.... don't understand why gov. isn't notifying us thru US MAIL? Im not wanting to give personal info. on puter. Won't someone notify us bout class action?
  • Karen_SKaren_S Posts: 5,095
    As we value the personal safety of our members, please do NOT post your address, phone number, etc. If you wish to correspond with another member privately, you can send them an email via their CarSpace address,

    We also prohibit the posting of third party phone numbers. Although they may have provided it to you in an email, you may re-post it in the Forums.

    If you have any questions, you may direct them to me in an email. Click on my username for that information.

    Thank you for your future cooperation.

    Edmunds Manager UGC Click on my screen name to send a personal message. Need help navigating? Check out Getting Started in Edmunds Forums.
    Need help picking out a make/model, finding inventory, or advice on pricing? Talk to an Edmunds Car Shopping Advisor

  • Karen_SKaren_S Posts: 5,095
    That should be you may NOT re-post third party emails and contact information. :blush:

    Edmunds Manager UGC Click on my screen name to send a personal message. Need help navigating? Check out Getting Started in Edmunds Forums.
    Need help picking out a make/model, finding inventory, or advice on pricing? Talk to an Edmunds Car Shopping Advisor

  • nadinebnadineb Posts: 190

    Thank you for informing us all of the rules.

    This vehicle had created much stress for so many of us, produced quite a bit of confusion as to why this vehicle is still on the roadway without a recall for such a serious safety issue, and left many of us wondering why the government is not doing something. Financially, it has drained many of our pocketbooks to benefit the CEOs of Ford.

    A class action suit is not handled by the government so it is up to the private sector to handle the situation. The government will not send you anything in regards to a suit. My understanding of what NHTSA does is to gather information from the manufacture, assess the situation, prompt the manufacture to make the corrective changes, and I believe that they will fine the company if they are found to be at fault.

    With the personal cost, we must gather as a group, find an attorney who will take the case to court against the manufacturer, win the case, and then, restitution can take place according to the settlement that was won (if any). So, if a class action suit was to take place, an attorney would need to gather a "class" of people.

    I could be wrong about this information, but from what I have read, I believe this is the case.
  • Nadine,
    You are 100% correct in all regards.

    Did you see the post about the "good will" check for $1000.00 from Ford? How can Ford justify paying some but not all? I beieve this is disparate treatment and, in and of itself, is grounds for a legal action.

    Regarding contacting me, I don't want to get anybody in a jam by violating the rules of this forum because this forum is one reason that we all have met each other in the first place and I don't want to lose the ability to continue spreading the word and getting more people on board. If anybody has any suggestions as to how to get in touch without violating the rules of the forum, please let me know ASAP.

    In the meantime, Hey, Ford, where is my "good will" check?

    Jim Genovese
    Annapolis, MD
  • Anabel,
    You can try to go it alone but why? A class action is a way to get hundreds, if not thousands, of parties working together toward a common goal. It provides us with strength in numbers and a much stronger and unified voice. Ford will have no choice but to pay attention.

    One way or another, stay tuned. This thing is getting ready to take off.

    Jim Genovese
    Annapolis, MD
  • Hello everybody,
    Please follow the instructions that Karen has posted on how to get in contact with me. (Click on my user name at the top of this post and take it from there.)
    Jim Genovese
  • Nadine,
    You are Ford's worst nightmare. God bless you for being such a patriot and pursuing this issue.

    Jim Genovese
  • Hey everybody,

    I just visited the NHTSA sight for the first time in a long time. I could not be more pleased that so many of you have taken the time to post your reports. When I posted mine on November 15, 2007, there were fewer than 50. Today, there are are 184! Wow!

    This is a testament to the power of the consumer, the power of the internet, and the phenomenon of strength in numbers. Finally, NHTSA has taken notice! This would not have happened without all of you. For that, I am most grateful. Together, through our efforts, we just might have saved a life or two.

    This however; is only the beginning. Hopefully, NHTSA will continue to do their part and Ford will do the right thing. Even better, but less likely, Ford will do the right thing and issue a voluntary recall.

    One way or another, we must continue to educate people and keep spreading the word. Ther are still thousands of these vehicles on the road that are just getting to the mileage where the failure occurs.

    Keep the faith, keep up the good work, and stay safe!

    Jim Genovese
  • nadinebnadineb Posts: 190

    I did not see the post about the "good will" check. Can you explain a little more about this?
  • nadinebnadineb Posts: 190
    There is a great article in the Washington Post for anyone interested. Here is the link - wer.html
  • Hi all.
    My husband and I have a 2006 Freestar now on its 2nd transmission.
    We posted in Aug of last year when we were on a family trip and pulled into traffic from a McDonalds and the vehicle died. $3000 later we were back on the road and experiencing financial woes as a result. My husband drives this vehicle for work so it has high milege 130,000. No chance of a trade due to this and the loan so we are screwed and nervous every day. 2 weeks ago he was on the road with my 2 daughters when the same problem occured. This time there was a warranty. Now our daughter is in college 3 hours away and I panic every time we have to drive there. We reported to NHTSA in Aug 2008. Don't think the problem ended in 2004, we're among the rest of you. Please keep up the info on the class action. We'll support however we can. God bless each of you and keep you safe.
  • Coneflower,
    Please feel free to contact me via regular Email. My contact information is in my profile which you can get to byclicking on my name to the uper right in green and underlined.
    Jim Genovese
    Annapolis, MD
  • Hey Ford! This article should be required reading for everyone in the chain of command over there. Rest assured, your arrogance will will catch up to you. When you put families with children in harms way, expect to be held accountable.

    Jim Genovese
    Annapolis, MD
  • nadinebnadineb Posts: 190
    President Obama delivered a speech on Labor Day before union auto workers, and the one thing that struck me in the speech was that he said how one person can make a difference. I believe that if we all stand together, we can make a difference and get Ford to do what should of been done years ago.

    Fired up - Ready to go!
    "Let's Roll" United Flight 93
  • lmk7lmk7 Posts: 2
    Hello everyone.

    My 2005 Freestar's auto trany died at 131,000 km (80,600 miles). The torque converter failed....had the transmission taken apart and the mechanic found the splines worn away and metals bits inside.....tried to back up in my driveway and the car wouldn't move. I'm taking Ford Canada to Small Claims Court and hoping someone, anyone in this Forum might have answers to the following questions:

    1. My Freestar was regularly serviced by Ford dealer, auto trany included. If the auto trany was not defective, how long should it have lasted? Any authoritative source for the answer?

    2. The Class Action idea I've read is a good one and I would support it. This said, has an attorney been approached in the USA for this purpose? If so, would anyone have the details of who he/she might be?

    3. Has anyone individually taken Ford to court on this issue? If so, what happened?

    4. Has anyone ever gone to a consumer protection media person on this issue and been successful?

    5. Does anyone know the name of an expert auto trany mechanic (or mechanics) familar with Freestars? I may need him (them) as an expert witness (or expert witnesses). Ford has replied to my legal claim saying the warranty expired at 100,000 km (62,000 miles), so too bad for you.

    6. Any secret warranties concerning the auto trany?

    I hope that NHTSA thoroughly exams this trany problem and forces Ford to undertake a recall. Here in Canada, as far as I know, Transport Canada has done nothing. I strongly suspect that it's waiting for NHTSA to do its thing, then copy it. Sadly someone will have to be seriously injured before NHTSA or Transport Canada are to act quickly.

    Thanks for reading this post!


    5. Has anyone been SUCCESSFUL with having Ford replace their auto trany at its cost after the warranty expired?

  • Hello Everyone,

    Some of you guys may know me. I also broke down twice and 4 months apart with my 2004 Freestar. I am now waiting because I know it is not "IF" it happens, it is "When" it happens. Believe me, we are trying to stay positive on this. We tried to trade it and since my husband lost his job, we could not afford to give in more money for the $1500.00 we are upside down on it. But at least it was worth the blue book value which is more than the clunker money. We all know they are worth much less with this transmission issue if not -0-, sad to say. To get to my question to everyone:

    I am trying to figure out some type of warning sign that this car may be trying to give us and we are not noticing. These are my observations.

    1. The RPM's seem to run high. Mostly around the 1500-3000 range consistantly. Now I live in a location that is hilly and winding roads. But when I am in a flat highway, that is the case. Is everyone noticing that with there cars.

    2. Because of the above, does it seem that the engine is working much harder to keep up with the transmission?

    3. Seems to use plenty of gas. Mine says 14.9 miles to the gallon in the worst condition in town traffic and in the best it can get up to 19.8 miles. But this weekend on a somewhat 4 hour long road trip, it never got higher than 15.6. I imagine it is because of the high RPM's.

    I think I am on a timer with this car. Our last breakdown was July 4th of this year. The breakdown before that was Feburary of this year.

    Anybody else noticing funny stuff before the breakdown?
  • nadinebnadineb Posts: 190
    Maybe you explain what you mean by "broke down". What type of repairs were made to the vehicle?
  • sunburnsunburn Posts: 319
    You say the RPMs run high. At 70 MPH on level ground, our Freestar turns just over 2000 RPM. When climbing a hill, it might jump up to 3000 RPM or more. If you are running much more than that under the same conditions, you might have a problem with the torque converter not locking up. That would explain the poor mileage. Our Freestar turns in 16-17 MPG around town and 22-24 on the highway.
  • I agree with you sunburn. My RPM's and MPG are right in line with yours.
  • Good Morning Everyone,

    To answer several questions on one note, I broke down twice because of transmission failure. Root cause for both cases was with the Torque Converter as with everyone else on this blog.

    To sunburn, Yes, the RPM's seem to run high always. Seems like the transmission is working overtime and so is the engine. We noticed this more because we borrowed my brother-n-laws car and it is a Pontiac Grand Prix. He loan it to us just in case. Well, my brother in law lives in South Texas and my husband and I drove that car up to Austin for about 250 miles with me following behind. My brother-n-law thought his car used lots of gas, but compared to the Freestar we actually can't compare. The Freestar uses so much gas because you can tell that the engine is always reving really high now. Even after a transmission rebuild the second time. It is definately having trouble.

    On our second breakdown we were in Los Angeles, California. Now that is a long haul from Austin Texas. Plenty of time for the MPG's to creep up to at least 24 mpg. But no Sir. It wasn't going to happen. At around 70 mph continuous driving, it will be around 1500-2000 depending if you climb a slope or not. If you are around hills it hits 3-4000 and stays there and does not shift quickly off, or course depending on the grade. The RPM's really never stay still for a bit. They just seem to jump around just because. Now this is what is happening currently. The transmission was replaced on July 4th at AAMCO Transmission in Las Vegas, NV. So we are just two months from when it happened last. Too soon for another breakdown, but we feel it coming. By the way AAMCO in Las Vegas, they are another nightmare.
  • sunburnsunburn Posts: 319

    If you are driving at 65-70 MPH, you should be running about 2000-2200 RPM. That will be in 4th gear with the torque converter locked. Now if you start going up hill, usually the first thing to happen is the transmission will stay in 4th gear, but the torque converter will unlock. This will cause the RPMs to jump up to about 3000. If the hill gets steeper, the transmission will shift down into 3rd gear, that will increase the RPMs to about 3500. Finally, if the hill is really steep, the transmission may shift down to 2nd gear. The RPMs will jump up to about 4500 in that case. This is normal operation.

    Now, if you are at a steady 65-70 MPH on level ground and you see the RPMs jumping back and forth between about 2000 RPM and 3000 RPM, your torque converter is locking and unlocking. This shouldn't be happening. The causes could range from a bad sensor to a faulty torque converter. If under these conditions if you are running more than 3000 RPM, there's something else wrong.
  • Hi All,

    I own a 2005 Ford Freestar with about 75K miles on it. Late last night, with my 3 yr old in the car, my transmission blew on the interstate while traveling 70 mph. What a terrifying experience. I was about 60 miles from home. I had to get the car towed and thankfully a MS Hwy Patrol Officer took me and my child about 20 miles South to meet my husband.

    We are having it looked at tomorrow, so I will update everyone on the findings, but here is what I experienced:

    I was traveling in cruise control at 70 mph. All of a sudden w/o any warning, or strange noises, the RPMs went through the roof and the engine revved. I turned of the cruise and tried pressing the gas. The car did not increase in speed, this only caused the engine to rev again. I coasted to the side of the interstate and tried every gear...nothing. The car will start and run, but pressing the gas while in gear only causes the engine to rev really high. The car won't budge.

    I see the the NHTSA opened an investigation on the Torque Converter in July. I guess I will see what the outcome is tomorrow to decide what is best for us, fix, trade or both. I still owe some on the car. One thing that I am sure about is that I don't feel safe after my experience last night.

    Good luck to all of you!
  • Does anyone have "insider"information on secret warranties, etc on the 2005 Freestar transmission? My transmission just gave up yesterday - driving along and suddenly no forward (or back) movement - engine fine - no warning, no noise, no lights on dash, nothing. I am just over 100,000 which is the expiry of the powertrain warranty. Has anyone been successful in getting this covered by Ford?
    estimate right now is $3,000.
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