Uplander/Montana/Relay/Terraza TSBs and Problem Codes
I'm taking my '05 Terraza in for service on Monday and I am desperately looking for a copy of the "Flickering Lights" TSB to show the Service Manager. Can anyone tell me where I can find it? I have been looking on line with little luck. I thought I had printed a copy of it a few months back, but can not find it. Also, there was a previous TSB issued in '05 stating to replace the alternator, but believe I read somewhere that the Voltage Regulator replacement superseded replacement of the alternator? Many thanks.
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The voltage regulator didn't completely fix the problem, but it did improve it. Although occasionally annoying, most of the time it's a non-issue.
After the first TSB (alternator replacement), the issue remanined, but to a lesser degree. The lights didn't dim as much or as frequently.
Now that we've had the final TSB applied (voltage regulator), I haven't seen the dimming occur even once. This may not mean that it's "fixed", but it sure seems like it so far..
MarkDel
To be clear, I loved the Terraza. But what I didn't love was the way it constantly eats front brakes. The rotors have been turned several times now. And just the last time my wife had it in for service, the mechanic replaced the tie rod ends for excessive wear. I'm fairly certain that the warped brakes pulsating led to the second issue. The two combined led to the factory OEM tires (50,000-mile rated) to need replaced at 31,000 miles. After researching the replacement cost, it was going to be at least $500 all said and done. Given that the brakes are going to keep doing this, we decided to swallow our pride and trade it off.
Mind you, I doubt 2006+ owners will have the same issues we had with the 2005's brakes. I'm still convinced that the reason GM quietly changed all the CSVs from 5 lugs to 6 lugs between the 2005 and 2006 models is BECAUSE they know about the problem, and the silent change (brakes, hub, wheels and all) takes care of the issue. But that doesn't help us 2006 owners.
300 MILES LOW OIL PRESSURE
400 MILES BAD BRAKES
800 MILES ELECTRICAL PROBLEMS
1300 MILES BAD FRONT BEARINGS
3458 MILES TRANS PROBLEMS WARRANTY REPAIR COST $5500.00
GM WILLN'T BUT BACK THIS VAN..
TSB #070523003 taken from the NHTSA website. NHTSA item # 10022957
Thanks
Since it did not flash when in "Auto ON" it can't be a short kicking out a breaker.
so far i spend
$780.00 brakes 42000kms
$800.00 tires 36000kms
$4012.00 transmission 121000kms
190.00 rear wipermotor 80000kms
and i think my engine is acting bad,a word of advise DONT BUY GM PLEASE,if someone doesnt belive me i have all the bills to prove it.when i had warrant no problems ,it finishes all this garbage starting to happen
PS: how about all the shacking and radles all over
i hope this can help if you need anymore details reply please
The intermittent ABS, Stablility, Traction Control warning light with no "hard code" in the ABS computer is called a "soft code" which means it resets when the car is turned off. In speaking with 2nd level OnStar support, they said this soft code is sometimes caused by a short in the connector to the wheel speed sensor due to water or a loose connection. I turned the wheel to the far left, crawled under the van and made sure the connector was tight (I also removed some electrical tape which was coming unraveled from the connector) and then did the same thing on the right front wheel sensor connector. I haven't had the light come back on since then even though it's been wet and foggy and snowy. Fingers crossed that might have done the trick. (The dealer who couldn't figure that out is now closed so maybe there's justice in this world after all.)
Last GM car for me after 50 years.
Have you had the chance to speak to your dealership regarding these issues? Please keep me posted.
Thank you,
Caron, GM Customer Service
Anyone know if I have any recourse since Pontiac went under? Auto shop thinks this should be a recall but since Pontiac is no more that will not happen. They have seen this ALOT. I'm never buying GM again. Bought this as a 1 year old dealer driven van and I have no idea if I have any recourse.
Help please?!
Are you taking your vehicle to an independent shop or an authorized GM dealership?
Thank you,
Caron, GM Customer Service
I apologize for the problems you are experiencing with your vehicle. Were you planning on having the vehicle fixed at the dealership? Please keep me posted.
Thank you,
Caron, GM Customer Service
Hope this helps.
Other than that we've had no problems except rear wiper motor is out.
If you email me your VIN and current mileage I will look into recall information for you.
Christina
GM Customer Service
No, an independent shop. I'm afraid if I go to a GM dealership now that I will have to spend the $1300 again. Replaced the hub and after taking it in the 3rd time I am still having the same problems with traction/abs control. Engine light is on also but apparently the engine is ok. I have been happy with the shop. They have replaced the part/s 3 times with no extra charge. 2nd time they thought the part may have been faulty but I think it's the van. Still having the same problems. Oh....and the last time the abs went out on me when I was exiting the highway. VERY scary!!
Other problem is the gas gage does not work properly. Tells me I am on empty after I fill up. Goes away after several starts. My rear window wiper went out early. We are not buying another GM vehicle after this one. Love my van but too many problems and no recalls.
Thanks for replying. Let me know if you have any ideas that are free. I'm not spending any more money on this van.
Susan
I completely understand. If you are happy with the current shop you are working with, I would encourage you to keep working with them. If you have any future questions please feel free to contact us.
Thank you,
Caron, GM Customer Service
However, when it is working it has never done anything weird.
My van has 107,000 miles on it. At first that may sound great but I've spent a ton of money keeping this thing on the road. Since 38,000 miles I've gotten the "Service ABS System", "Service Traction Control", and "Service Stability Control" messages all at the same time (same as Susanssv7). The messages are on about 90% of the time and nobody can figure out the root cause. This van had a $29,000 sticker price and I would have expected more. The van was my company car for 19 months then I purchased it when my company was sold. It was still under warrenty then and the vast majority of my problems occured after the warranty had run out. I've taken it to two independent garages and two Chevrolet dealerships. The dealerships gave zero effort, the independent garages were left guessing as these are soft codes and dissappear everytime you turn off the van. This van has also eaten 5 sets of rotors and pads, the power doors stopped working 2 years ago (won't close so I had to pull the fuse and manually close them), I have a whistling sound coming through the front window at 65 mph, my headlamps and dash lights used to flicker and still do but to a lesser extent thanks to a TSB, the rear suspension has been repaired twice and finally I've had to have the rear wiper motor replaced. I bought a 2004 Toyota Camry 8 months before I took delivery of this van. It now has 105,000 miles on it and I've done nothing but routine maintenance. I'm just amazed by the poor quality of the Uplander. I've purchased 2 new Chevys, a new Saturn and a new Pontiac in addition to the van during the past 15 years. I doubt I will consider a GM purchase again because of this van.
I'm sorry for so many questions, but I have one more just so I can better understand your situation: have you worked with Customer Assistance before, and if so, could you provide us with your Service Request numbers? If you would like to start a Service Request on a current concern, please email us more information (including your name and contact information, the last 8 digits of your VIN, and your involved dealership).
Thank you so much,
Sarah
GM Customer Service
These issues we are all having should be recalls. The shop I have been using...which has replaced my ABS hub 3 times just shook their head when I came in the first time because they have replaced so many of these on these vehicles.
Like Van Man, I am having the same issues with the ABS and Service Stability warnings, back windshield wiper and now the headlights dimming. I've chucked it all up to the poor quality of this van. Funny but my dealership is bugging the heck out of me to buy it back. Tempting as that is I'm keeping it another year after it's paid off just to get my monies worth...then buying a Toyota. This experience with this van has really discouraged me from buying GM ever again. I do appreciate your willingness to help though Caron.
Van Man...we bought a 1996 Toyota Camry for our daughter and it's still going strong.
The wheel bearings are whining pretty bad now, so I am going to change them. It is my understanding the ABS sensors are built into the bearing assembly so they will be replaced with the bearing. Will post an update after this gets done.