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http://www.wjjeeps.com/tsb.htm
Anyway, I got the RB1 Navigational radio option with Sirius and I think I'm having some issues with the Nav part. First of all, I couldn't pull up the ESN number on the Sirius screen to activate the system. DC's documentation sucks on this unit and their customer service had no clue, thankfully I got the information on wjjeeps.com on how to access the diag screen where the ESN number is logged. Problem is on this screen no ESN number was to be found, only the letters ESN were displayed. At least I had the ESN from the install kit the dealer gave to me at purchase time so it really wasn't a big deal.
The question I have and reason for concern is that the Nav part doesn't work that well. For one, the map background is a medium red color with undefined lines that supposedly represent roads. At the bottom of the screen cross roads are displayed but many times the names are jumbled with ASCII characters which are obviously unreadable. Next, the map show wildly inaccurate information such as showing me in a city some 70 miles away from my current position. Another strange one is that when I try to enter an address or point of interest while parked to route to I can not select a character on the screen. Many time the characters are grayed out or simply do not enter in the impute line via the selector knob. Finally sometimes in Nav mode the unit will "reboot" to the Jeep splash screen and prompt me to select the ok to the warning message. The radio/cd/Sirius part continues to play fine while the nav part reboots.
Now when I picked up my Jeep it was transferred in from another dealer but the nav DVD was missing. My dealer of purchase simply gave me a nav DVD out of a Chrysler Pacifica which he said was the same software. I'm thinking that it *may* not be, in fact it may be the cd version of the software which could be causing my DVD based RB1 system to *wig out.* I was going to bring it by the dealership for service to take a look at but I was hoping I might find someone out here that's seen this problem before.
Hope this helps!
The covers might just pop out like with my old 93 JGC. Try if it works?! Never tried to open up the cover on my new one.
If they yank out my head unit I'm concerned they may damage the U-connect module installed to the left of the unit. I bought my Jeep out of state and I'd have to trust my local dealer's service department to treat me right so this may be a problem.
I was hoping my problems were a bad DVD but I fear you're right. In fact when I called DC customer support about the lack of an ESN the tech on the line suspected a bad unit and that I should return it to the dealer. Thankfully I had picked up the Jeep the day before so returning it to the purchased dealer was no big deal...Wish I had of pushed for a replacement then.
Other than that I've been extremely impressed with initial quality and fit and finish; this coming from a former Audi owner.
They also upgraded the software on the head unit also which changed the display on the Sirius module. Before the upgrade I had to switch screens to get the song/artist name and all the fonts were small, now the info is all on one screen and the fonts are larger.
As for upgrading the code on the unit, the service manager mentioned to me that they had upgraded the software on the head unit and I assume that software came from the *new* DVD. How do I find the firmware on my unit, how do I get there? The included manual for my RB1 is lacking, the info I've found to this point I got from wjjeeps.com so I'm not sure. The service manager and tech seemed to think that my old DVD was the source of the problems solely. After they upgraded the code on the system my Sirius display was completely different; the screen for PTY, SET and the other tab have been adjusted. Now I have Set and PTY up the top but the other tab is gone. Also, the top left part of the screen said Sirius before service but now says Sat. Does this make sense.....?
To view the version numbers you need to have the disc loaded in the unit.
Mine reads:
Database code: 05.0030.060602.29
Software code: 01.20.00
Yours will no doubt be different as you will have a newer disc when you get it. It will most likely be P/N 56038624AF (printed on the disc). Not sure about the screen changes for "Set" and "PTY", I'll also have a new disc soon so will check to see if my menus will be changed with the new disc.
Frankly, I'm glad this was such a simple fix because frankly I wasn't happy with the performance of the NAV unit when I picked it up. The dealer where I bought it thinks that the dealer they transferred my Jeep in from kept the DVD on purpose. My dealer hadn't actually had a factory vehicle on the lot with the RB1 so they knew very little and figured the DVD from the Pacifica's were/are the same. I don't really fault the dealer per se but DC needs to communicate a little better with their dealer's and service departments out there.
I'll let you know when I get my DVD and let you know what version of software I have so stay tuned.
Some days (especially the very hot ones) The A/C just isn't that cold. It is very sporadic, at times it will be fine. I did schedule a service visit that I ended up cancelling because I knew what they would find (nothing wrong), plus it has been working a little more consistently. Please let the board know if any of your fixes actually fixes this problem. Thanks....Steve
Software code: 02.05.00
With this new software my system works great, very accurate but not all my local roads are in the software yet. Oh well, there is new years release I guess?
The dealership provided a rental for us, but they were more concerned about how many days I had the rental than letting me know the status of my repairs. The first thing the service "advisor" would ask me every time I called was "how long have you been in the rental?" He even wanted me to bring the rental back before picking up my JGC. I had a few choice words for him.
Is that what "5-Star Service" is all about??
Several have also reported that dealer was able to find "fault codes" related to "control head" and have replaced control heads. Apparently they did not find any error codes with yours. If it's still not cooling, when you turn it on, IT'S BROKE. DC is supposed to fix it.
I recommend you keep a detailed "log sheet" of the failures and copy it, attach it to the dealer service report. Be sure to write "see attached log sheet of AC failures attached" on the workorder that they give you to sign-in for service. It is reasonable to expect our new JGC's to have AC that actually works. In fact they are "under warranty"... LOL...let us know what happens.
If you are not feeling the cool, dehumidified, results; then, the AC is not working--it's broke. I recommend you definitely seek service without further delay.
Low refrigerant, loose wiring connector, faulty wiring, control logic-cpu, power supply issues, clutch relay, faulty low-refrigerant sensor, AC clutch failure, restriction in refrigerant lines or expansion valve, are just some of the items that may need to be considered.
Anyhow, I now have a 2000 with 40k on it, out of warranty of course, and now it's acting strange. The headlights will turn on & off by themselves when it's parked in the garage, no keys in ignition. I also hear some clicking noises in the steering column when driving - sounds like blinkers, but could be lights turning on/off -hard to tell in daylight. I always have head lights on auto, and just recently have noticed this problem. Anyhow have this happen or know what it is?? Thanks.
My AC issues are still pending...not repaired yet. It's amazing, to say to least.
I have an 04 JGC also, and have had no problems with the A/C.....yet.
Don't know if this will help, but the Dodge/Jeep/Chrysler all seem to have the same basic systems.
Steve
We only heard the hydraulic lifters tick a few times, on cold starts, until the oil pressure came up on the old V8's. Do these new overhead cam designs use hydraulic lifters?
This helped but still get some whine. Cannot tell if it is from the front,rear diff or possibly transfer case. Any ideas. Need help soon. Would like feedback before going back to dealer for the 3rd time.
Now that I had proof and credentials I was taken more seriously. I'm right out of school and this was my first purchase. Too bad a 5star dealer tried to first blow me off. Customers don't forget these things.
Once again...Thanks to all!
"Start-up noise" means "lack of lubrication" and indicates fit tolerances that will be detrimental to engine life. These noises don't sound like world class engine orchestration (not even good engineering and quality control).
My thought would be to "drain the engine oil" and contol/seal from contamination, take it to an independant test lab for analysis. Suspect findings might include excess metal shavings--likely from the pistons--they are softer than the wrist pins. It would be surprising that no one from DC engineering hasn't already done exactly what I'm saying. Will they share their findings here?