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Comments
He said the blind spot warning lights were on the inside from windshield pillar instead of on the mirror. He thought that was a much better place to have them. Everyone loves this feature, but, it does sound like something that would be even better on the pillar....that would really be hard to miss.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
For lunch today, I unwrapped the carved white meat, spread some mayo on two pieces of white toast, put the turkey on the toast, and cut it in to a sandwich. It was outstanding. I now have one whole breast which I will carve when making a sandwich. Dad thinks I'm having turkey and stuffing with him tonight for dinner - WRONG! He's having turkey (leg and thigh) and the trimmings (cranberry sauce, corn bread stuffing, mashed potatoes, etc.) I'm having something else. Too much of a good thing is not a good thing, in my opinion. Tomorrow evening, I'll carve some turkey, but I've had enough until then.
2021 Genesis G90
2021 Genesis G90
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
By the way, in some dealerships the "fleet" manager operates just like the "internet manager" described. Just another word for salesperson.
In a black Dodge Monaco?
Bonus points if you have an over-sized speaker on the roof.
2011 Hyundai Sonata, 2014 BMW 428i convertible, 2015 Honda CTX700D
2013 Mustang GT, 2001 GMC Yukon Denali
Here is the slightly altered email I got:
(Mr President) would like to thank you for your letter regarding the unexpected clutch repair recently performed at Audi ___________. A copy has been forwarded to me for review and response on his behalf. We are disappointed to learn of the circumstances that prompted you to contact us.
We have discussed this matter with both Audi Centre Oakville and our technical representatives. They diagnosed your vehicle with a worn clutch which is not considered a manufacturing defect. Although the dealer did already offer assistance on the repair, we have reviewed your request and would like to extend an offer to you for a $500 dealer credit as a final goodwill gesture on the matter.
If you wish to accept our offer, please reply to this email and we will send you a letter confirming our dealer credit.
If you have any other questions or concerns please feel free to contact us at
Here is my problem, what do I do with a $500 dealer credit? I have bought pre-service for oil changes. The car only goes 5000 miles a year so I shouldn't need tires or hopefully other parts.
I don't think I would use the $500 to buy another Audi. They don't even have a shop that sells overpriced useless merchandise like bmw has.
Should I accept their offer and call it quits or go to arbitration. I just read auto companies hate going to small claims court. I also sent my problem to autoMD where mechanics give you free advice...if you're lucky.
I am leaning toward telling them the offer is a nice gesture but doesn't solve the problem or benefit me. Like stever said, does Audi always make flawless cars with parts that never breakdown.....and how can they be certain the parts wore out from the driver?
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Too cold there for Thanksgiving next year!
2021 Genesis G90
Driver, see if they will send you a gift card for $500 which you can use to buy gasoline and explain to them that you won't be able to use the dealer credit since you have pre-paid maintenance already.
If they are not willing to accommodate you by issuing a gift card, tell them you have no choice but to go to arbitration.
They will probably state in arbitration that they offered you a dealer credit - which is a nice gesture. It shows them in good light and you refused it.
Try for the gift card first. If they say no, then you go to arbitration.
2021 Genesis G90
I think they are bluffing....they still say it is a wear and tear item even though the dealer kind of acknowledged that it wasn't by offering a discount on the repair, and now they just want to get rid of me with a useless credit that could only be used to uy another Audi....which is the last thing I intend to do.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Too cold?
We went to an outdoor hockey game at Soldier Field in Feb 2013.
Like I said - too cold for Thanksgiving next year!
2021 Genesis G90
2017 Cadillac ATS Performance Premium 3.6
2021 Genesis G90
If I were you, I'd take the $500 in a gift card and move on with life. There are more important things than a few hundred bucks.
You can't afford to fly back to hope to get the information and get a better position for negotiating. You probably don't want to have your daughter take the parts to a mechanic to act as an intermediary to get the information for you. Perhaps she could have the Audi expert mechanic give you a report in writing or have him/her call you.
You are hoist on your petard because of the distance. So I suggest asking for a gift card or cash settlement rather than a dealer credit and getting on with life.
2014 Malibu 2LT, 2015 Cruze 2LT,
I'm really enjoying this. We're at $2.59 right now and I'm holding out for those three days.
Essentially what is happening is that Saudi Arabia is trying to make shale oil unprofitable. This is great news. For one, even at current prices which are dropping like a stone, shale is still profitable. Assuming they manage to get to the point where it's not it's the small time guys who are highly leveraged that are going to go under and if the price returns to where it is profitable someone else will jump in on the shale. I'm just as happy keeping shale at a minimum and holding it for emergency. Oil is a dirty biz no matter how you get it but shale is more so.
The really fun part is seeing who is most vulnerable to the price drop - Russia, Iran, Iraq, Venezuela... Gee, what a shame... The Saudis, Kuwait and the UAE have huge amounts of money socked away for just such things. The others don't and Russia funds 45% of their economy with oil. Couldn't happen to nicer guys.
OPEC has been asking Brazil to limit production (they and Russia aren't in OPEC and Brazil basically told them to pound tar sand. Good for them.
If this holds steady for a while my 6 will be easy to run and I can guarantee you my next car will be more economical. If I shop as gas prices are falling I can probably steal an economical car while those who aren't thinking are out buying big SUVs. Works for me.
Thank you for acknowledging your concern with our clutch problem which we cannot believe was caused by wear and tear. Since we have paid for servicing the car in advance, and since we would hope not to have any further issues with the car for the next 2 years (24 more months of warranty), the service credit is pretty well useless for us.
If you would refund $500 cash from our repair bill we would accept that.
Otherwise we'll proceed to resolve this issue through small claims court or through arbitration (CAMVAP).
Sincerely,
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2014 Malibu 2LT, 2015 Cruze 2LT,
Driver, I was a teacher for 8 years and a school administrator for 25 years - I was in the car business for only 10 years. No need to apologize to me - remember I despise car salesmen and car dealerships for the most part!
2021 Genesis G90
$500 credit at the dealer is almost useless. If I needed tires for my Benz I would use it for that. Maybe I could sell the credit to someone for $400....but that's a lot of trouble.
I've told the story so I won't repeat it but Bell wanted to charge me $250 for a long distance call. I said it was impossible for me to talk that way, and then I proved it because my battery wouldn't last for 6 hours. I said I'll pay for the 5 minutes I used or I go to the FCC. They said they would split the bill. I said 5 minutes or I go to FCC. They cancelled the bill...this could be the same.
Besides, it's the principle and my wife is upset that they say it is her fault when she knows it isn't. Have a spine man Stand up for what is right....and truth and justice and the American Way.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
"If you will refund $500 cash from our repair bill, we will accept that as an adequate resolution and be satisfied.
"Otherwise, we will be put in the position of needing to resolve this issue through small claims court or through arbitration (CAMVAP)."
That makes it clear you would be satisfied with the $500 in some cash equivalent rather than a store credit and that you are willing to negotiate, AND show that they would be PUTTING you in the position of having to seek further mitigation of what you believe are damages if they don't try further to accommodate you.
2014 Malibu 2LT, 2015 Cruze 2LT,
But, how did they know it was wear and tear before they even took it out of the car? And they assumed it was W&T before the part was checked.
No, I'll make arrangements to go to arbitration once we go back. I don't mind paying if it was our fault...I just hate being ripped off. Like I said, I would have gone 50/50, I am a reasonable and fairly rational human being.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Nelson
Currently own: 2017 BMW M4, 2011 Nissan Frontier Pro-4X Used to own: 2008 VW R32, 1998 Jeep Cherokee Sport, 1987 BMW 325IS
If you really feel that it was defective, then take the time and spend the money prove it. You have the parts, then pay someone to look at them.
Driver, the parts will only prove that the clutch was worn/burned up rather than prove the clutch assembly and accompanying housing and attachments were defective. A mechanic will not be able to testify whether or not the clutch was defective.
Take the credit and run! You can use the dealership credit to purchase anything in their parts department, boutique or anything else. Buy your wife a nice Audi Jacket/coat, blouses, or any other boutique items.
There has to be a point where you realize it just isn't worth the time or aggravation to pursue this any further.
Swallow your pride on this one - just don't ever buy another Audi. The dealership ate a nice chunk of the bill - they did their job.
I am not going to fight Mercedes on this terrible mess - but I will tell everyone I know (and many I don't know) about Mercedes Benz's lack of concern or assistance in this horrible mess they put me in. It just isn't worth any additional stress.
2021 Genesis G90
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
That part I don't get.
I understand letting it go and be done but I think what Audi is offering to driver is useless to him.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
2017 Cadillac ATS Performance Premium 3.6
2021 Genesis G90
Mine: 1995 318ti Club Sport-2020 C43-2021 Sahara 4xe-1996 Speed Triple Challenge Cup Replica
Wife's: 2015 X1 xDrive28i
Son's: 2018 330i xDrive
The $500 worth of service is like getting nothing unless another wear and tear part goes. Basically, they are giving me nothing of any value to me....I've gone through a lot to get this far.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
Excellent point ab348. I guess I would have to clarify what the $500 service really means. I would think that the dealer can't just hand it in and get $500. If that was the case they would just hand me the $500. Also, if it is true, it would mean I would have to go through a whole big thing with the dealer....if it goes against Audi HO the dealer won't want to risk doing something that could get them into trouble.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I don't think it will help to tell them that or that I have told others about my Audi/VW experience, it is better if they think I may be interested in buying another one.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I get the impression the dealer knows the rules. You can do what you want to do at dealer level, but Audi HO lays down the rules. I don't think they would risk their relationship/franchise to do something HO didn't intend on doing.
2017 MB E400 , 2015 MB GLK350, 2014 MB C250
I've been following your clutch fiasco. @ab348 has the best idea. Now I know this really does suck. Your car is brand new (10K miles), it wasn't abused at all, & driven by a mature woman with decades of MT driving experience. It might not give you a hint of trouble ever again. Other than this, you seem to be happy with the way the car drives.
At 52,000 miles, I had to replace the clutch on my Prelude. It was my 1st MT car, but I didn't race it, or abuse the car in any way. I was under the impression that a clutch lasts about 100K miles, so when I got that call from my service advisor I wasn't too pleased. Then when he told me how much it costs to replace a clutch on a Prelude Type SH ($2,100), I almost lost it. I thought a clutch replacement was a $1,000 job. Clutch replacement on my Prelude requires removal & reinstallation of the ATTS unit which adds about 5 additional hours of labor hours to the job. I came very close to trading the car in, but there was nothing out there that I LOVED (that wasn't a $50K ///M3 anyway). So I bit the bullet, and discussed my options with my trusted service advisor. I bought an aftermarket (Centerforce) clutch and used the new Honda Pressure Plate & Throw Out Bearing. My car just ticked over the 155K mark (I've got over 100K on the replacement clutch), so I can officially tell you that it was Honda's weak clutch that failed prematurely.
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
I saw my first '15 Mustang "in the wild" tonight. Dark Blue. I knew exactly what it was when I saw it coming up in the rear view mirror. Looks MUCH better in person than in the pictures!
2001 Prelude Type SH, 2022 Highlander XLE AWD, 2022 Wrangler Sahara 4Xe, 2023 Toyota Tacoma SR 4WD
Don't expect these gas prices to last. I've seen these price wars before (remember $1 gas during the Clinton administration) but if it continues too long the government will sieze the opportunity to raise gas taxes.
2019 Kia Soul+, 2015 Mustang GT, 2013 Ford F-150, 2000 Chrysler Sebring convertible
Say what you want about trusting any government to actually keep its promises but I do have to think that maybe the time has come, especially on vehicle fuel. I just shake my head when I see the number of absolutely massive pickups - especially dolled-up ones like F150 King Ranches, GMC Denalis, etc - taking up 2 (sometimes 4!) spaces in the mall parking lots. These trucks are often driven by pretty 30-something wives and are almost never used for work purposes. I am no environmentalist, but this just seems excessive, almost abusive to our world. Our gas prices would already make most of my American friends here weak in the knees thanks to taxes and yet it has had little apparent effect on this behavior so far.
2017 Cadillac ATS Performance Premium 3.6
2013 LX 570 2016 LS 460