2012 Mercedes-Benz SLS AMG Roadster Long-Term Road Test

Edmunds.com

2012 Mercedes-Benz SLS AMG Roadster Long-Term Road Test

There was only one thing to do after the convertible top on our 2012 Mercedes-Benz SLS broke. Fix it.

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legacygt

When it's part of your job to take cars in for service and then blog about it, I guess you can type the words "another positive service experience." But when your job is something else, and you start having multiple service experiences with the same car, they stop being "positive" very quickly.

markk132

I'm gonna go out on a limb and guess that Stan knows this is an Edmunds car, and knows that you're gonna blog about the experience, and tries extra hard when he sees your car.

duck87

@markk132: That may be true, yet we've seen with Edmunds that there are a lot of really crappy dealer experiences still. Which either means they don't know that they're dealing with Edmunds vehicles, or they're so terrible they still don't care even when

fordson1

Good that the service writer was conscientious, but I'm wondering...what happened to the top? Why did it happen? It was all covered by warranty, so I'm assuming it was not user error (or maybe it was but MB USA decided to eat it - ?) I little more info would be nice.