Subaru Crew Problems & Solutions

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Comments

  • kenskens Member Posts: 5,869
    Got SP5000s for my Forester yesterday afternoon. I got them installed at America's Tire/Discount Tire for around $450 (including mount, balance, disposal and taxes).

    I'll post my impressions after I have a chance to break them in.

    Ken
  • lakepoplakepop Member Posts: 221
    Well OK....you finally did it. As I've posted before, I'm well pleased with mine especially in the very harsh winter conditions we have this year....that was the big unknown for me.

       Keep us posted.....takes a hundred + miles to break them in. Mine were skittish until then.
  • lark6lark6 Member Posts: 2,565
    Ken, welcome to the SP5000 club. I'll be interested to hear your impressions of them over time as well.

    I hit 50K miles in the Forester this afternoon...middle age. Hope it will do triple that. Seems like only yesterday that I bought it, but it's been a little over 3 years...which is how long I've been lurking, then posting , here.

    Ed
  • fibber2fibber2 Member Posts: 3,786
    To quote CR's tire test in 11/02, they called the Dunlop Winter Sport M2 "An excellent all-around choice, with responsive handling". They placed 2nd of 6 in the "H" category, and were basically #2 in a mixed field of 17 "H" and "Q".

    I put them on both the OB and the minivan, and am quite impressed with them.

    Steve
  • cosadorcosador Member Posts: 8
    My 99 forester is going into the dealer today to have a coolant leak repaired on the left bank (drivers side) of the 2.5L engine. It's a very small leak coming from the head gasket. It has 55,000 miles on it and had been at the dealers last fall for a crankshaft oil seal leak repair. Suburu made good for the oil seal repair and should take care of this new problem, but I think this is going to be my first and last Suburu.
  • paisanpaisan Member Posts: 21,181
    Welcome to the SP5000 club!

    I'm lovin them on the SVX :)

    -mike
  • paisanpaisan Member Posts: 21,181
    I think the 17" rims have a lot to do with the better handling of the michilens :)

    -mike
  • lark6lark6 Member Posts: 2,565
    I'll give you that, paisan. The lower profile and larger contact patch make a difference. The Michelins have a tremendously stiff sidewall. The downside, again, is increased steering effort and road noise. That's often true with any plus-one combination so the tradeoffs are to be expected.

    Again, comparing SP5000s to Yokohama Geolandars I've found the Dunlops to have better wet and dry grip and a bit stiffer sidewall. They are not so stiff that they harm the ride quality, though.

    Ed
  • ateixeiraateixeira Member Posts: 72,587
    If they took care of you, why? It's not happening to everyone, so it seems unlikely it would happen again. Plus they took care of it. If they hadn't, I'd understand.

    But do you dislike having to go to the dealer that much? Check out the new models on the showroom and have a free cup of coffee. Personally, I like visiting the dealer, and I've gone even when I didn't need anything. Your relationship with your dealer doesn't have to be adversarial, is all.

    -juice
  • cosadorcosador Member Posts: 8
    It's not that I dislike the dealer or the forester. It's just very inconvenient, because the repair takes a few days and I'm without a vehicle so I have to rent one, because the dealer won't give out a loaner. I bought the forester because they are supposed to be very reliable. Even Consumer Reports gives them a good rating, but what good are they when they're always in for repairs.
  • xccoachlouxccoachlou Member Posts: 245
    Cosador,

    Ever hear of the old adage, "There are three kinds of lies - lies, darned lies, and statistics!"?

    CR gives you statistics on vehicle reliability. It's possible to get a Yugo that runs perfect, but far less likely than an Accord, for example.

    In other words, take any statistic with a grain of salt. I've read that the slots in Atlantic City pay off approximately 90% of the money you put in. I can tell you there are a lot more times I've left AC lamenting the loss of a beloved Jackson than not. (Did I say I was cheap?) :)

    - Lou
  • tpm1tpm1 Member Posts: 1
    I have noticed the same burning rubber smell in our 2000 Outback wagon that has been commented on by others. My random and informal survey of Outback owners reveals the same problem. The problem occurs when the car has been driven, the heat is on and the vehicle is stationary. The smell disappears when the heater fan is turned off, indicating that it is being sucked in through the external vent. For some reason, when the outside temperature went below 0 for a week, the smell was not evident at all. When the temperature returned to the 30s, it returned. The dealer says they have not heard of other complaints and suggested it may be from sloppy oil changes. This is not a burning oil smell. SOA will accept my comment, but will not say if they have had other complaints. But if they get enough complaints, they "may" issue a technical bulletin. If anyone has any ideas, they would be appreciated. I also encourage anyone else with the problem to contact SOA (800-subaru3) and tell them.
  • lucien2lucien2 Member Posts: 2,984
    Bumped the fronts to 38 and the rears to 36. Car is a lot happier now.
  • ateixeiraateixeira Member Posts: 72,587
    Hmm, I think you're entitled to a loaner during warranty repair. Or maybe that's just for the Subaru Gold extended warranty customers.

    But ask, call 800-SUBARU3 and see if they'll reimburse you. They should, IMO.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    Just make sure to air down on the first 90 degree day. When it warms up they might be overinflated. The ride isn't too stiff?

    -juice
  • lucien2lucien2 Member Posts: 2,984
    not too stiff, but then I like my ride pretty stiff.
  • nygregnygreg Member Posts: 1,936
    So how does everyone rate the wear quotient of their winter tires??

    I thought middle age was 100K?? (just like middle age increases for me as I get older)

    Greg
  • nygregnygreg Member Posts: 1,936
    I will allow for this one big hic-cup (head gasket). If the car finishes its life without another major problem, then it is likely I will purchase another one, simply because I love driving the car, its stability and engineering. Again, statistically speaking, they are very reliable. So is my Toyota, squeaking brakes and dash included.

    Greg
  • bsvollerbsvoller Member Posts: 528
    ummm, I thought winter tires don't have wear quotients... (meaning, they're not too great on that score)
  • nine51nine51 Member Posts: 77
    I don't know about you (anyone) but I've owned about 25 or 30 cars in my lifetime (lost count) and I've never had one that "never" had a problem. (Is that a double negative??) The Subarus I've owned (6 so far) have been better than average, and the Ford products worse than average. Had an 84 Mazda 626LX that I consider one of the best cars I have ever owned. 35+ mpg, comfortable, good handling, but at 125K miles, it was rusting away. My last Impreza Outback Sport was probably the next best I've owned. That one was close to perfect, but at 120K+ miles I had a few oil leaks around the camshafts, had replaced the O2 sensor and a few other small things. My present WRX wagon will probably need a clutch in another 30K. Not happy about that, but where else can I get an all wheel drive hot rod like this that averages 24 - 25 mpg. I'd have to buy an Audi to get anything close, and that's another $10K or more. Yes, taking the car in for service or repair is a PITA. But, if you give up on every manufacturer after a few problems, you'll be walking soon. After I replaced the second belt tensioner in 13 months (just out of warrantee and no sympathy from Chrysler) on our 97 Grand Caravan, I was ready to give it away, but that was two years ago now, and it's been flawless since then.
  • p0926p0926 Member Posts: 4,423
    While on an emotional level, I can sympathize with the Subaru owner who swears off ever owning another due to a couple of major repairs (regardless of whether they were covered under warranty), on the logical level, I realize that the same problems could occur regardless of make. By most objective measures, Subaru vehicles score above avg in reliability so switching to another make guarantees nothing in terms of better reliability. And while I'm the first to acknowledge that CR type reliability surveys and the accompanying statistics are far from perfect, they are still more accurate by an order of magnitude compared to a survey of one (being the dissatisfied car owner).

    -Frank P.
  • philip22philip22 Member Posts: 10
    I have a 99 Legacy Outback wagon. At 39K miles I was told by my dealer/service dept. that I needed new front rotors - apparently they were too thin to "cut." However, I still had 3-5K miles left on the pads. Anyone have this problem? It sounds like some corners were cut on the rotors to me. Anyone?
  • ateixeiraateixeira Member Posts: 72,587
    I owned a Ford Escort for 7 years that had lots of little problems. Out of pocket, my biggest repair was $700 for the A/C. It had lots of little issues.

    I've now had my Forester for 5 years. Haven't spent a penny outside of maintenance. Knock on wood, she's a keeper.

    We had a 626 for 7 years, and while it was good for the first 5, it cost us $2500 in repairs overall. We couldn't wait to sell it.

    But I also have a Miata that has been flawless, and it's a 1993 I bought used about 2.5 years ago. So one good Mazda, one bad one. It's always a toss up.

    -juice
  • philip22philip22 Member Posts: 10
    Good Day - I have a 99 Outback with 40K miles. A week after it was in the dealer's shop for replacement of the front rotors, I couldn't get it idle - it just died out. I had to start it with two feet (its an automatic) to get it to run. Since it was Saturday, I had to take it to my local garage and they said it was most likely carbon build up in the fuel system (injectors, valves, pistons etc.) and recommended a fuel system cleaning. Well I bought it and they did a "MotorVac" treatment, it took a couple of hours. The car now runs GREAT - "like new" performance. But for all I know they changed a dirty fuel filter or something. Anyone have this "problem" before? Thanks.
  • ateixeiraateixeira Member Posts: 72,587
    Philip: the surface of the rotors is hardened, so even if you could cut them, they wouldn't be as strong or as heat resistant.

    Do the brakes pulsate when you apply them? Or does the vehicle pull to one side? If not, you might be able to get away with just doing the pads for now.

    You're outside the B2B warranty but under the powertrain. Call 800 SUBARU3 and see what they can do, maybe they'll at least split the cost.

    My 626 was hesitating and stalling, and they did a throttle body service, with fantastic results. She ran like new, quicker than ever, so yeah, that's normal.

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    By the way, on Miata.net the common suggestion is to run the engine to redline at least once per tankful to prevent carbon buildup.

    What happens is carbon forms and begins to effectively increase your compression ratio. Eventually you get pinging, the ECU retards spark timing and you lose power.

    Once it's clean you'll notice a big difference, the timing will advance again and it'll run like it's intended to.

    -juice
  • celica115celica115 Member Posts: 169
    Not only on Miata. I notic it happens on my WRX and 90 Celica GT too.

    Luk
  • 03xngreen03xngreen Member Posts: 36
    I agree with the statement that all makes have problems. Having said that, there are eleven owners commenting recently on this board (maybe there are even more ‘lurkers’ out there) that have had similar head gasket problems. This seems unusual to me. Problems, yes, but the same major problem and at relatively low mileages?

    I’m not trying to bad-mouth Subaru. We really like our car, and as has been said already, most every consumer publication considers them reliable. Just wonder if it might be to the manufacturer’s, and everyone else’s, benefit to check into this ‘epidemic’ a little further.
  • hondafriekhondafriek Member Posts: 2,984
    If you get three winters out of a dedicated winter tire you have done extremely well IMHO.

    Wear depends on how well the local municipality cleans the roads, well cleaned = accelerated wear.

       Cheers Pat.
  • jimmys2jimmys2 Member Posts: 17
    The MotorVac system cleans the fuel injection system and the 'top' of the engine (valves, top of pistons, combustion chamber). Usually the throttle body and intake plenum are cleaned with a similar chemical as part of the treatment. Carbon build-up around the throttle plate would cause idle problems. I have used this same system on many vehicles with excellent results. To help keep future build-up to a minimum you may want to use quality gas. Most big name brands have a cleaner in their gasoline, but some work better than others. I have heard and read from different sources that the additive in Chevron fuel is much better at preventing build up. Although it does cost more. (I use 76 mostly).

    A plugged fuel filter would more likely show up as a lack of power, or similar, under load.

    Too bad you don't trust the repair shop. Seems like they fixed your problem.

    jimmys2
  • stevekstevek Member Posts: 362
    I have them on my '01 Legacy GT with no problems. I also put them on my GF's 99' Forester (same engine same spark plugs) and the boots keep sliding out and off the plugs. There is no "blow by" from the plugs, wondering if I got 4 defective wires, which seems to be very unusual.
  • kenskens Member Posts: 5,869
    Thanks for the warm welcome to the SP5000 club. ;-)

    I know I'm comparing a worn-out tire to a brand new one, but the ride on the SP5000s actually feel more supple than the outgoing Yokos. Pressures are the same at 34/32.

    Ken
  • p0926p0926 Member Posts: 4,423
    Steve- 11 owners (out of literally hundreds of thousands) complaining about head gasket problems on a board devoted to Subaru problems is hardly indicative of an "epidemic". Now if there was any way to get a hold of the nationwide repair data and it showed a statistically significant number of head gasket problems then I would agree that SOA should address the issue. So, does anyone know of a way to get that data?

    -Frank P.
  • ateixeiraateixeira Member Posts: 72,587
    Those eleven folks should call 800-SUBARU3 and register the gasket failure so that SoA has records. Maybe they'll trace it to a bad batch of gaskets somehow. They're not all bad, but maybe one batch was.

    I like Chevron gas, too, but they are few and far between near me. Bummer. I use a bottle of Techron every once in a while.

    -juice
  • p0926p0926 Member Posts: 4,423
    Juice- I'd be amazed if SOA doesn't already capture the data on all repair work performed at Subaru dealerships. Someone would simply need to run a query on head gaskets and could quickly determine if a particular model or year had a disproportionate number of failures.

    -Frank P.
  • ateixeiraateixeira Member Posts: 72,587
    Well, if you open up a case file, it's easier for them to trace the data they gather directly, vs. relying on dealers to give it to them.

    -juice
  • fibber2fibber2 Member Posts: 3,786
    You asked, so here goes....

    Please realize that this is a very "data limited" response, but provides some indication of where we are headed. Using a tire gauge, I took 3 measurements across the tire face (outer/center/inner) on all 4 wheels and am presenting the overall averages. At this point, there is no discernable wear pattern across the tread, so the tire pressures and alignments on both vehicles appear to be about right:
      
    Purchased: Dunlop SP WinterSport M2 (8 identical tires)
    Size: 225/60 - 16, H-speed rating for two vehicles
    Initial Tread Depth = 11/32"

    Vehicle #1 - 2002 OBW, approx weight = 3500lbs, running stock pressures of 30/29 psi. 16x7" rims. Usage to date = approx 2k miles. Current condition = 9.5 - 10 / 32" fronts, 10 - 10.5 / 32" rear (avg). If used from 12/1 thru 4/1 (4 months), a season = 4k miles avg.

    Vehicle #2 - 2002 Honda Odyssey EX, approx weight = 4350lbs, running stock pressures of 36/36 psi. 16x6.5" rims Usage to date = 3.3k miles. Current conditions = 9 / 32" fronts, 10 / 32" rear (avg). If used from 12/1 thru 4/1 (4 months), a season = 6+k miles avg.

    From the above, it appears the tires would benefit from rotation to even the front - back wear. So using an average value regular rotation would have provided:

    OBW = used 1/32" for 2k miles overall average
    Ody = used 1.5/32" for 3.3k miles overall average

    Although 'legal' limit is 2/32", it is probably no longer providing much benefit as a snow tire when you get much below say 5/32". So for arguments sake, I am going to use 6 - 7 / 32" as the useful life span. After that I would probably run them thru the summer and finish them off.

    So projected life for my use:

    OBW = 13k miles, or about 3 full winters
    Ody = 14-15k miles, or again pretty much 3 winters

    Lots of 'leaps', but again not a lot of data to work with yet!

    Steve
  • p0926p0926 Member Posts: 4,423
    Juice- But that's my point. The dealers are already inputing that info into a central database (the same one that My.Subaru.com uses).

    -Frank P.
  • philip22philip22 Member Posts: 10
    Jimmy - thanks for the input on the MotorVac. It really isn't a matter of "trust" for the repair shop - they are a good bunch of guys and now that my warranty is just about over, I'll be using them most often. I've been using the dealer b/c they would give me a loaner for an oil change. However, it is more of a lack of understanding. Just about everyone I talk to says that "engine cleaning" i.e., cleaning out the carbon is a crock. and some places charge less then 1/2 what I paid (not the MotorVac service though)

    thanks again
  • stevekstevek Member Posts: 362
    I run them at 40psi since the sidewall says 44psi max. So far 2 winters with very little wear.....oh and they handle better than the stock re92's
  • ateixeiraateixeira Member Posts: 72,587
    True - the recall they did on my Forester shows up in that database for me. I entered the rest of the maintenance myself, since I was the one doing it all.

    If you drove our 626 before and after the throttle body cleaning, you would not believe the difference. It went from Broken to Fixed just like that.

    -juice
  • sunshine21sunshine21 Member Posts: 10
    hello everyone i am new to town hall, and i am one of the "lurkers" that has been reading about head gasket problems. I have a 2001 subaru outback (automatic) with 27,000 miles on it and i just had my head gasket replaced. My car is still under warranty. I called the 1-800-782-2783 subaru number and spoke to someone about the replacement and she stated that they (subaru) have not seen a number of problems with head gaskets. On this same vehicle i had my master cylinder replaced at 8000 miles,this was also covered under the warranty. I love my subaru, but given both of the problems listed...i have decided to trade it in (while it is still under warranty) for a 2003 Forester which i will probably do this week. I would appreciate any and all feedback. thanks in advance...subaru lover
  • ateixeiraateixeira Member Posts: 72,587
    Historically both have been rated as reliable but the Forester does come out slightly ahead. Maybe because it's built in Gunma, Japan, or maybe it was just designed with tighter tolerances.

    Any how, I have a 1998 and I've only had to visit the dealer once in almost 5 years, so I'm happy. In fact the only bad things is that it's holding up too well and I can't justify trading it in when the Forester turbo arrive.

    Bummer, I guess. ;-)

    -juice
  • hondafriekhondafriek Member Posts: 2,984
    I did not do any dedicated wear checking, but based on my experience of 30 years driving in Ottawa, after 3 winters you are better with new snow tires, about fifty percent of the time here even in the worst winters you are running on bare pavement.

     As we all know bare pavement accelerates the wear on dedicated snow tires, so I have found that after 3 winters they are toast as a snow tire.

      Cheers Pat.
  • cosadorcosador Member Posts: 8
    I got the word from the Suburu dealer today. The Forester head gasket is gone but it can't be repaired until the dealer gets a new supply of head gaskets. It seems that all the dealers in New England are out. I guess I know the reason why....supply and demand.
  • fibber2fibber2 Member Posts: 3,786
    I think we are pretty much in agreement - 3 years is a good figure for a snow tire. By then the useable snow biting tread depth has been reached, or the rubber is aging and getting hard. Either way, run them out and buy new.

    Greg put out the challenge, and I thought it would be an interesting use of my copious free time (not!).

    Steve
  • cptpltcptplt Member Posts: 1,075
    the 3 seasons is certainly my experience with Blizzaks and Arctic Alpins. I have had a set of Nokian Hakka NRWs on my 98 Legacy GT since Oct with about 6K on them now. They are supposed to wear well and be usable in summer and we certainly haven't had much snow so far this year(I live outside Chicago). They have worn maybe 1/32 so far so its looking optimistic.
    Have got Blizzak LM22s on the WRX, can't tell about wear as I have maybe 1500 miles so far on them. They are definitely better than the Nokians in the dry and I think better in ice/snow too. In ice/snow, from memory, the Nokians were not as good as the original Blizzak WS15 or Arctic Alpin but much better in the dry.
    I may have mentioned it here before but I read on some website ? Nokians, once about how the different tire manufacturers produce quite different products for their home markets.
    The Japanese are concerned about traction on black ice at stops etc so their products tend to be designed to provide great traction/stopping on ice/packed snow. The Europeans are into high speed runs so their winter tires excel their at a cost to other parameters. The Scandinavians are into ice/snow traction but weighted to "lateral stabililty" ie don't run off the road on a curve - rather than the Japanese's straight line slow speed braking concerns
  • hammersleyhammersley Member Posts: 684
    This is my 3rd season on my Observes, and they appear to the informal eye to be in fine shape. Still working well, to, if & when we have any snow.

    I just replaced 2 of the 4 studded snows on my wife's Villager this winter, after 7 seasons. Put the new ones on the front, of course, and the back ones will last out this season, then we hope to have her in a different rig by next winter. Could have bought 4, but economized a bit. I credit their longevity to my "rotate every season" schedule.

    Cheers!
    Paul
  • 03xngreen03xngreen Member Posts: 36
    Frank, I agree posters (12 now) on a 'problems' board don’t make an epidemic, but it still seems odd to me. Apparently the dealers in cosador’s area have had a number of cases, and I remember another poster in a different area mentioning a dealer’s remark about multiple cases too.

    Thought I saw a response awhile ago on this board from a Subaru rep. Do they monitor? If so, I wonder if they might comment, or perhaps make some inquiries.
  • nygregnygreg Member Posts: 1,936
    That was me. When I had mine done (over the holidays), the dealer mentioned they were seeing several of these on 00 and 01 Legacys and Foresters. Always the left side. Hope it is as simple as someone installing them wrong during manufacturing. Car is running fantastic now.

    Greg
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