Subaru Crew Problems & Solutions

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Comments

  • vetmatsvetmats Member Posts: 71
    I have an '03 Outback, and I have a couple of rattles that I haven't been able to get rid of that are very annoying. One is in the dash just to the left of the A/C controls. The other comes from the right rear pillar (at least it sounds like it's coming from there).
    I had the dealer look into the right rear pillar rattle, but he couldn't track it down. I guess that I'm going to have to live with it and turn up the stereo!
  • ballisticballistic Member Posts: 1,687
    You'd need to have been there. I always start out nice, and I always treat people as I'd want to be treated even (up to a point) if that's not reciprocated. I did so on this occasion. I didn't even complain about leaving work early and then waiting for a full hour after they'd phoned to say the car was done.

    I work 60-hour weeks. I don't have time for that degree of inconsiderate thoughtlessness.
  • p0926p0926 Member Posts: 4,423
    Well I guess I'll count myself lucky because I have nary a squeak, buzz or rattle in my FXT.

    My previous 01 Forester did have a couple of annoying buzzes, one in the driver's side rear passenger door and one in the front passenger door but both were sporadic so I never took them in (figuring I'd get the same treatment as Jack :-)

    -Frank P.
  • samiam_68samiam_68 Member Posts: 775
    Try reducing the air pressure in the tires down to specs (29F/28R I think?) The dealers usually put at least 2-3 PSI more in the tires than needed. Costs nothing to try.
  • ballisticballistic Member Posts: 1,687
    I've lowered pressures from 35psi down to 28. It makes some difference in the propensity to rattle on roughened surfaces, but extracts a penalty in tire longevity and load-carrying capacity. I settled on 31 all around.
  • ateixeiraateixeira Member Posts: 72,587
    Sounds fair, JB. All I'm saying is if you're patient and remain nice, they'll be more likely to help out, go the extra mile.

    -juice
  • lbhaleylbhaley Member Posts: 91
    I guess I got one of the good ones. My XT has only one small buzz in the dash. I found that it was the flap on the cd slot. It only does it on rough roads when the car is cold. Once I found out what it was I stopped worrying about it. All I have to do is put my finger on it and the buzz stops. Except for that my XT is as tight at 9000 miles as it was when it was new. The throttle does surge a little at idle some times, but never after a shift. It's too bad that there are production variations in new cars, but it is a fact of life.
  • 96201979620197 Member Posts: 9
    Dave,

    Yes, I agreed that if they wanted to replace the engine that was fine. I want the piston slap fixed on my car, and they said that is the only way to fix it.

    I figure I am just as well off getting a new engine as having them replace pistons and since that is the solution they finally offered I will take it.

    On the plus side I will have a new engine in a car with 20,000 miles, and it is a car that will never appreciate it value so I figure this is a good way to go.

    On another note, how many other people have dealers claiming extra work is supposed to be done on their cars? Unfortunately the last time I took mine in for an oil change, I did not have the maintenance schedule with me and was told, oh your due for a "15,000" service which includes changing brake fluid etc. and I did it, then after paying the bill found out that most of what they did was not needed until 30,000 miles.

    Rick
  • ozman62ozman62 Member Posts: 229
    Mike, Loosh, Colin, Juice et al. I have a '98 Forester, bought used. I have put on about half of its 80K miles. The engine has always run well and strongly, never thrown a CEL in all the time I've owned it. My question regards a symptom that I first noticed last summer/ fall, and now that the weather here is permitting open window driving again, I'm now aware of it again. It has to do with the exhaust note when the engine is under load. I'm hearing a kind of metallic 'ringing' sound, that I swear sounds exactly like that very familiar air-cooled VW boxer (a la old Beetle)sound. You know what I mean? I think I recall reading somewhere about the way Subaru designs their mufflers, that some baffles can cause this noise under certain conditions, but I don't recall hearing other Subies making this sound. I think that this info might have been STI specific, but could this mean that my muffler is on its way out? I've visually inspected the entire exhaust system, and I don't see any bad rust or perforations, in fact it looks surprisingly good. However, I'm aware that things could be drastically different on the inside (of the muffler). Any ideas or comments? The bug sound is starting to 'bug' me.
    Regards,
    Owen
  • rob_mrob_m Member Posts: 820
    Are there any loose heat shields?
  • jcabinjcabin Member Posts: 23
    Rick,

    Are they replacing the engine or giving you a new short block with your old pistons? I have read that replacing the short block is often done.

    I will be interested in hearing how it goes as I may push for the same. I would love to purchase this car after the lease is up, but I just can't do it if the noise is not dealt with.
  • subaru_teamsubaru_team Member Posts: 1,676
    Can each of you please call into us and report the situations? Please let the Rep. know that I'd like to see the case. I can't handle it directly (it'll never get done with my daily responsibilities), but I'd like to get things checked into for you.

    JCabin - I've tried to find a clue to your case. I hope that you will eventually provide me with the dealer name if your not comfortable sharing your name here. I really want to help, but without something to go on - I'm at a loss. It may very well be "normal", but I'd like to double check for you. Your call, but the offer for assistance is there.

    Thanks!

    Patti
  • cmunizcmuniz Member Posts: 604
    My FXT is still running solid - no rattles or other annoying noises or problems at 6,500 miles.
  • joybelljoybell Member Posts: 275
    My 2003 Forester had rust on the wheel nuts about two weeks after I purchased it. We put oil on them and they are not any worse. Not worth bothering the dealer about. Anyway, only "holes" are covered under warranty. All my Subarus have always had rust on the rims/nuts pretty quickly, but at least they had hubcaps.
  • cptpltcptplt Member Posts: 1,075
    my 98 has had the noise when cold since day one and I have 94K now. I have sent my oil to be analyzed twice, last time was probably around 75K and time before that maybe 40K. The lab has always reported no signs of significant wear.They also think I shouldn't change oil every 4-5K and extend the intervals.
  • bat1161bat1161 Member Posts: 1,784
    Interesting article Steve. Thanks for the education.

    Mark
  • ateixeiraateixeira Member Posts: 72,587
    I thought "heat shield" immediately.

    joybell: I'd actually suggest using naval jelly to dissolve the rust, and then just keep the lug nuts clean.

    I wouldn't recommend using oil because the lug nuts rely on friction to keep the wheels on the car. If they were tight before you added oil it might not matter, but still, to be safe I'd avoid putting oil on the lug nuts.

    Just my 2 cents' worth.

    -juice
  • joybelljoybell Member Posts: 275
    Actually the nuts themselves don't have as much rust as the wheel part around them. And it did get worse over the winter because we didn't put any oil on them for a few months. The silver paint is starting to crack from rust around the nuts so not a pretty sight for a car that is only 9 months old. I took a photo but don't know how to past it here. Still, it is only a cosmetic thing and rims can be changed, though Subaru should have thought of this happening and put hubcaps on.
  • ateixeiraateixeira Member Posts: 72,587
    You must have steel rims, then. They come painted, but most likely they got scratched while being mounted.

    -juice
  • ozman62ozman62 Member Posts: 229
    Sorry, I should have mentioned that I have already ruled out a heat shield noise. I'm quite familiar with that problem, and have already solved a couple of shield noise issues on this car, and initially that's what I thought this was too. This is more of an actual exhaust sound, emanating from the rear tailpipe. Thanks for the suggestions, though. Anyone else want to take a stab? Paisan, you there?
    Later, Owen
  • joybelljoybell Member Posts: 275
    Juice: Subaru mounted them.
  • ateixeiraateixeira Member Posts: 72,587
    Oh, I don't doubt you for a second. I'm sure they did.

    To be honest I'm not sure I could claim I'm any more careful. Even though I do use a torque wrench, I use a deep socket to torque it down.

    The surface I tighten the lug nut up against is recessed, i.e. you can't really see it, so I wouldn't notice any scratches on my alloys. My old steelies probably have rust by now also.

    -juice
  • jlemolejlemole Member Posts: 345
  • hondafriekhondafriek Member Posts: 2,984
    I got a bit of a laugh at that bit of dry humour.

      Cheers Pat.
  • ateixeiraateixeira Member Posts: 72,587
    Hmm, interesting, but I'd like to hear the other side of the story, too. That reads too much like an ad.

    -juice
  • atomic_robotatomic_robot Member Posts: 26
    I'll call SOA per your suggestion. Probably won't get the chance until tomorrow- in the midst of a couple of hectic days here...

    Thanks,

    -Chad
  • njswamplandsnjswamplands Member Posts: 1,760
    look at all those big vehicles he towed into the lot with that legacy
  • hondafriekhondafriek Member Posts: 2,984
    Linky no worky.

      Cheers Pat.
  • stevekstevek Member Posts: 362
    its a storage yard, and I towed them with the Firebird :)
  • jcabinjcabin Member Posts: 23
    So....I see that the Subaru crew has not posted any data backing up the claim that piston slap is "normal" and most importantly "causes no damage." Why?

    I am going to take my Subaru back to my dealer one more time and demand that they prove to me that it is normal or fix it under the terms of the warranty. Verbal claims don't cut it.

    If by the way you go to the subaru "End Wrench" site, you will see multiple posts by Subaru to mechanics on this issue, such as, "Some of these engines may exhibit some engine noise during
    the warm-up period after a cold
    start-up. This noise is a consequence of
    the engine improvements and is not, in
    any way, an indication of any engine
    problem. A light engine knock, after
    cold start, that gradually dissipates as
    the engine warms up..." Of course ones "light engine knock" is another person's "it sounds like a sewing machine" noise.
  • w8ifiw8ifi Member Posts: 78
    I don't know what would constitute "proof" for a problem that doesn't exist. I've seen the posts on piston slap too, but I haven't seen many that say it developed into something harmful. That is what my idea of proof would be. I've lived in the cold north for many years. I've seen mornings where I had to put both feet on the clutch pedal and keep the car in neutral when I hit the starter. Believe me at -35 below zero farenheit you'll hear piston slap!!! You'll also hear screeching, the gnashing of gears, screeching of belts, pully's agonizing, rattles that sound like skeltons dancing on a tin roof. And that is with any make of car if it's left outside for 8 to 12 hours in extreme cold.You hear it less and less as the temperature around and in the engine rises.I'll post a little more on startup problems on cold engines etc. soon...
    Jim
  • w8ifiw8ifi Member Posts: 78
    Hi......!
    I'm not much of a mechanic. I know how to change a tire and that's about all.Over many years especially on cars before computers we learned somethings about cold engines, starting, mtnce etc. Those lessons apply today but not as critical now with ECU etc. versus spring activated chokes and manual systems. Change plugs when recommended by manual. Plug wires every 50k miles. check battery fluid levels twice a year at least. Run thinner oils especially if below zero starting. NEVER shut off the engine before it has reached operating temperature.(cook off the crud in the oil)The alkalies, resins, condensation, distillate build ups will ruin an engine in short order. Use a block heater whenever possible if car outside all night below zero. (Mine are always outside...no garage) If you ever get in a 40 below zero situation try this experiment. Fill two water glasses partially full. One with regular 5W-30 and one with Mobil 1. Leave them in a cold place overnight. The dino oil will be about like vaseline and the mobil one will be like molasses.
    Most cars have to run over 7 miles before they are thoroughly warm and at true operating temperature. If no block heater a drop cord light, 100 watt by the battery helps. Batteries lose half their power at zero degrees.Park tail to the wind. Takes several more hours for lubricants to become solid. Can be critical on older cars. Keep gas tank over half full and keep gasline anti freeze handy.(Iso Heet). Use at least twice a winter.
    Jim
  • paisanpaisan Member Posts: 21,181
    If you work 60hrs a week, don't talk to me!

    I own 2 businesses, and work 50-60hrs a week at my day-job. And do a full race schedule of auto-x and HPDE. If you feel that the service is not hand-and-foot enough, perhaps with your 60hrs of work a week you can afford a Lexus/BMW/otherluxobrandthat will wait on you hand and foot.

    -mike
  • fibber2fibber2 Member Posts: 3,786
    Funny, but in my quick effort to find something on navel jelly, I grabbed a competitors add by mistake! Oh well, it does at least explain the point that it has nothing to do with belly buttons....

    Steve
  • lfdallfdal Member Posts: 679
    Not to irritate anyone but I've just turned the big 5-0 and quite frankly, anything over 40hrs is more than I want to deal with. Life's too short (once you get past 50 you begin to realize just how short it is). I also like some quality time with the wife, and time to indulge my own outside interests (playing with my XT, working on my PC, carpentry, etc).

    And I have no tolerence for dealers who don't have the wherewithall to be up front with me about what they're doing or have done to my car.

    If they're on the level and have made an honest effort to fix a problem, I never get upset and will abosrb the time in my schedule that's required to give them another shot or two at fixing it.

    Case in point - took my Forester to dealer after the day/night mirror melted. Called to see if car ready. Tech says "No Problem Found" - I said "I'll be right there" - showed him the exact problem (I figured not being able to actually see anything out of the rear view would have been a hint, but apparently not). They installed a new mirror while I waited. Low stress.

    Next case - took wife's OBW to dealer for day/night mirror being way way too slow to respond to light changes. Same dealer - this time I figure I'm smarter - Had them note on the slip to call me if they couldn't find the problem. Call the dealer at 5PM to see if car's ready. "All set" . Get there - "No Problem Found" Higher stress (for them as well)- also left with new mirror installed.

    Lesson learned - If I can't demonstrate to the tech that's going to work on the car, or the shop manager, I don't leave it anymore. And fixing noises? Big joke. I can ride with a number of other people who say "What is that noise?" or I can ride with the dealer who says "What noise?".

    The point of all this - Mike is probably one of the best Subie mechanics around and neither he nor his customers (lucky them) have to live with the BS the rest of us do at a typical dealership.

    With my two Subaru's more than any cars I've owned in the last 30 years, I feel that all time I spent turning wrenches in my youth is not only paying off, but almost required so I can avoid the frustration of the "dealership experience".

    My lowly opinion only.

    Larry
  • stevekstevek Member Posts: 362
    I think a pre-requisite to be a mechaninc at any dealer is selective hearing loss.
  • ateixeiraateixeira Member Posts: 72,587
    I'll buy it if it comes with that boat for free. ;-)

    -juice
  • ateixeiraateixeira Member Posts: 72,587
    That's cool, Steve. The stuff has worked for me.

    You rub it on with a rag, wipe off the rust, and then clean the area thoroughly. Looks like they just let it sit there and eat up the metal.

    -juice
  • cptpltcptplt Member Posts: 1,075
    see my post higher up about my oil analysis, all I can say is that after 90K with it there is no sign of engine problems on oil analysis in my particular car.maybe if I dismantled the engine I will see wear but it isn't showing up as excess metal in my oil!
  • ballisticballistic Member Posts: 1,687
    If you work 60hrs a week, don't talk to me!
    I own 2 businesses, and work 50-60hrs a week at my day-job. And do a full race schedule of auto-x and HPDE. If you feel that the service is not hand-and-foot enough, perhaps with your 60hrs of work a week you can afford a Lexus/BMW/otherluxobrandthat will wait on you hand and foot.


    Eh? Feeling out of sorts today? In what way does that outburst follow from anything I wrote?

    Yes, I work 60 hours per week. No, that in no way implies that I'm a candidate to buy a BMW or Lexus. Whether I own a BMW or a Kia, I expect dealers to be reasonably considerate of my time; those that aren't will lose me as a customer. Any dealer that phones me saying my car is ready to pick up had damn well better not still be working on it for another full hour beyond the time that I arrive there to fetch it.

    If your time has so little value to you that you don't mind that sort of cavalier treatment by a dealer, fine. Don't be telling me that I should agree with you.
  • volkovvolkov Member Posts: 1,306
    Sort of a side note to discussion above. Anyone here the stock bra for a Rex/Impreza. I'm trying to make that decision at the moment. Don't like the deflector since they do tend to still launch rocks and gravel into the windshield, they are prone to shatterring during our bitter cold spells, and in my experience with them they sooner or later develop annoying rattling sounds.
    I know the bras are a problem for differential fading, but I'm presuming that in silver that's not to obvious. Bras don't help keep bugs of the widnshild, it they seem to deaden rocks and debris as they stike I think. Does the clear coat do the same? What is the expected life for the clear coat protector? With conditions here I'd expect it to be half of normal.

    AS an aside, do they make a similar product in black? I am already finding glare problems with the silver hood scoop. Entertaining the idea of applying an opaque black film on the scoop itself if it exists. Should solve the problem, and as a nod to my never fulfilled teenage car lust, it might look "DEADLY". Then again, maybe a lower tint band on the windshield would be better.

    Any thoughts/experience?

    Nicholas
  • njswamplandsnjswamplands Member Posts: 1,760
  • ateixeiraateixeira Member Posts: 72,587
    Actually I'm not sure I'd want a boat, dad always had one and they were headaches.

    Best to have a friend with a boat.

    -juice
  • paisanpaisan Member Posts: 21,181
    Is that although it isn't RIGHT, it's the way dealers do business. Mixups happen at dealers all the time. Sometimes it's just part of the hassle of owning a car. I personally just switch dealerships rather than complaining about a particular one. Unfortunately SOA doesn't have control over the privately owned dealerships.

    -mike
  • cbmortoncbmorton Member Posts: 252
    I have the clear 3M paint protection film on my silver OBS wagon. On my previous car I had a hood deflector--no complaints, it certainly didn't ever rattle or launch anything into the windshield, but it was difficult to clean around and of course it changed the look of the car. Did a great job keeping the hood pristine, however.

    This time around I thought I'd give the film a try and found a local shop that would do the hood and bumper for $300. After six months I've decided that I'll never get another car without it. You can barely tell it's there, no special maintenance is required, and it does a great job. I had a big rock fly off a truck right onto my hood last week--I heard a whack as it hit me--but when I checked the front end there was only a bit of a scuff mark in the film, nothing else.

    Depending on how much protection you want you can add film to other places such as the rear-view mirrors, rocker panels, door edges, etc.
  • ballisticballistic Member Posts: 1,687
    Nothing in that justifies your uncalled-for, confrontational "If you work 60 hours per week don't talk to me!" etc. etc. Or suggesting that no one who buys anything below the level of a Bimmer or Lexus has any right to expect reasonably decent customer service from a dealership.

    It was a ridiculous post, Mike.
  • I'll second the vote for clear film protectors, but I'm going to recommend an alternative brand, "Inviza Bra". It's a little harder to find, but prevents yellowing better than Clear Bra. I've seen a number of Clear Bra applications turn yellow after 3 or 4 years (silver finishes seem the worst at yellowing Clear Bra). Either film can be removed and reinstalled with fresh material, though, if you run into problems. They're both good products and will protect your paint for many years. They protect as well as a traditional bra without detracting from the car visually, and without scratching the paint (dust and vinyl bras are a BAD combination).

    One other suggestion. Investigate whether your shop can install headlamp and fog lamp protection, too. The product I have is similar to Inviza Bra, but about 20 times thicker and crystal clear. Considering how much lamps cost today, the minimal investment is more than worth it. No one even knows the film protection is there until I point it out.

    I've had my Inviza Bra on for 2.5 years now and couldn't be happier. Same with the headlamp and fog lamp coatings.
  • volkovvolkov Member Posts: 1,306
    BUT now I have a question about tinting. I remember seeing a thread some time back about tint-film installation. It seemed there was discussion about taking out windows and baking them which had a few people wary. Is this the same as removing the door panel?? Should I avoid that, or it that still kosher. The two most personally recommended shops here say that they do it.

    Thanks again, Nicholas - who still thinks a black scoop with a black bra would look cool.

    Nicholas
  • cbmortoncbmorton Member Posts: 252
    Just wanted to note that I was referring to the clear bra as a generic term and not as a particular brand. Most installers, regardless of what they call it (Chipguard, Stongard, Clear Bra, Nochip, Clearshield, etc.) are using 3M's Scotchguard urethane paint protection film, which is sold by the roll in two thicknesses (8 and 14 mil). Some installers do a custom fit to each car and others offer pre-cut kits. I don't think yellowing should be much of a concern anymore--the film used these days is UV-resistant and 3M's warranty on it is five years. The installer I used charges $80-100 to put a 12" strip of film on the leading edge of the hood. At that price it's almost a consumable if conditions in your area are such that the film will absorb plenty of impacts.
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