Subaru Crew Problems & Solutions

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Comments

  • fibber2fibber2 Member Posts: 3,786
    Bob,

    A bit late, but a comment or two.

    Is it still knocking? If so, I wonder if they changed out your plugs with a set having a different heat range. Some engines that are on the edge can have a problem with this. The extension of the electrode on 'hotter' plugs can sometimes act as a pre-ignition source. I once had to go a step colder to get a motor to quiet down.

    Did you list the year of your car? You said 30k service, so I would guess an '04 or so? I could be wrong, but I didn't think any current Subi motor still and an EGR? Thought they passed emissions without it. Love when a shop lists something as checked when it doesn't exist....

    Trans flush at 30k? Drain and fill is probably fine unless you tow or otherwise suspect a problem.

    $100 for diff service is OK if they did both the front and the back. Both use 80w-90 gear lube. Front refills thru the little dipstick, rear thru the upper bold on the cover. For the DIY'er, the rear can be difficult as breaking the plugs loose can be a bear. Even with my 250 ft-lb impact (yes, a cheap unit) it worked real hard!

    Steve
  • 98obster98obster Member Posts: 8
    The noise is probably not a belt (but could be?) It only lasts 2-3 seconds and only when the engine is cold (perhaps alittle more pronounced during our subzero mornings right now in Colorado). If it's not either of the belts what would be the most likely candidate: idler pulley, power steering unit, air conditioning condensor, etc..? I probably need to have someone start the car while I listen carefully but if anyone has had this similar issue? 98 Impreza OBS 118k+

    I've installed a Perrin lightened pulley but again, no squeal sound at all during revs, turning or warm engine starts. Please, don't make me call the Car Guys with another Scooby question :confuse: thx Jon
  • xwesxxwesx Member Posts: 17,721
    Well, I vote for a pulley, as both my '07 is and my '96 was prone to such noises (I fondly call them "objections") when started on cold days. I do not notice it at or above about zero, but colder than that and it is there... lasting longer the colder it is. The sound, though, is distinctly different from a belt.... which is more of a shrieking squeal. This sound is, well, more of a buzzing squeal. Not sure if that makes any sense, but if that is it then I doubt it is a problem. I had the '96 through (most of) 7 winters and I do not feel like anything took excess wear as a result of the noise. I did replace my timing idler pulleys at 192.5K miles and the bearings were getting fairly worn.
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • gaucho1gaucho1 Member Posts: 22
    Most likely cause of a 2-3 second squeal is a "loose" fan belt. Unlike most substances, rubber actually expands as it gets colder. When it gets warmer (as in being spun around a few pulleys until the friction heats it up), the rubber belts will shrink.

    If the belt adjustment is just outside acceptable -- you'll hear a squeal,until it shrinks back to the right tension.

    A bad pulley bearing would squeal quite often, if not continuously. They don't get better with added friction.

    Gaucho
  • gaucho1gaucho1 Member Posts: 22
    Steve,

    I am discovering a lot of wonders. :mad:

    Instead of waiting on delivery of the replacement Catalytic converter,I took off on my scheduled vacation trip --CA to western FL.

    Gremlins have a mean streak. About an hour after I took off,the Cruise Control disabled,and the CEL came on steady. That condition remained until about thirty minutes before I checked into a motel for the night.

    Next day, same thing. Day after that, same thing. Now that I have been in the same locale for about a week? No problem.

    I have a manual shift; I tend to keep the rpm between 2.5k and 4k. While cruise control is more accurate than my foot, I do try to keep the same rpm range (when the damned CC is working, that is).

    Temps all along Interstate 10 were about the same range; the only difference is the higher humidity as one approaches the Gulf Coast.

    I'm in a relatively civilized area on the Gulf Coast; CC isn't needed that much, so --it's now available. :confuse:

    I'll learn more when I head back to CA in about five days,I guess.

    Gaucho
  • paisanpaisan Member Posts: 21,181
    It's probably your cat. The reason why it's not coming on until 1/2hr is that the cat takes time to heat up. Thus in local driving it doesn't have time to heat up.

    -mike
  • fibber2fibber2 Member Posts: 3,786
    Time for you to take some notes as you drive. Sounds like the light is going off quite quickly, so you are probably having a brief, single incident that does not repeat for a while. As I mentioned, hard or repeating fails would typically keep the light on for 40 full drive cycles.

    A drive cycle is a cold start, full warm-up, and a certain set of speeds and distance (like 5-10 miles or so). A brief, one-time incident would turn on the light and set the code and snapsnot in memory, but the light will go back off at the start of the 4th drive cycle if it never happens again.

    Did you note any performance change when the light went on? Sag or buck in power? Did you make a sudden change in throttle position?

    Just guessing, but I would think that a rear O2 sensor (that monitors the cat) would trip more often than once in a great while, and the light would be on constantly. More likely the mixture, as measured by the front sensor, is occasionally out of spec. Why? Could be actual fuel or spark, or a measurement error (the O2 sensor itself). This is where it gets dicy, and the computer might have it right, or send your shop on a witch hunt.

    Please, keep us posted on what they find. I learn also based on what you come up with!

    Steve
  • xwesxxwesx Member Posts: 17,721
    It is probably tripping the P0400 code (that is caused by mixture reading out of spec, is it not?). Mine was tripping that code periodically for 2.5 years and each time I had my emissions inspection performed the tailpipe readings were nearly identical. I have a hard time imagining that the cat was below threshold if this is the case, so I was leaning toward aging sensors. I planned to address it this spring along with a recent P0420 (EGR system) code, but was saved this headache. :mad:
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • xwesxxwesx Member Posts: 17,721
    Nah, you would have to hear the sound to know it is definitely not a belt. Completely different sort of squeal. It is not bad bearings that are squealing, just cold... complaints. I should not have thrown that timing bearing bit in my last post as it was completely unrelated and apparently served to confuse the issue. I noted it only to say that the complaints coming from the pulleys (or whichever moving part(s) that tends to do the complaining) do not seem to lead to less longevity.

    As for the rubber, it does lose elasticity when cold and therefore is more prone to squealing, but again, a different sort of squeal.
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • missphilly30missphilly30 Member Posts: 5
    I've lived in an apartment complex for the past four years where I have no choice but to park under very large pine trees. I have a black Subaru Forester. When the spots first appeared, I ran out and purchased bug and tar remover which did nothing. I then tried the infamous clay bar and again, no luck removing the sap. I've tried alcohol (for the sap, not me) and even lighter fluid applied with a Q-tip and NOTHING will take this stuff off my car! I inquired at an auto body shop as to what options I have other than paying for a new paint job and they laughed at me. Now my car is polka-dotted with old crusty sap spots. If anyone has a trick up their sleeve for removing old crusty sap I would be VERY appreciative. Thank you in advance!
  • paisanpaisan Member Posts: 21,181
    Try looking into what they use in Canada. I know my uncle upstate ny found some good stuff from canada.

    -mike
  • gaucho1gaucho1 Member Posts: 22
    Steve,

    Yeah, it's time to take notes.The trouble is doing it at 70(+)mph. :D

    Once I get up to traffic speed (or, whatever I think I can get away with), I tend to set the Cruise and let her run. I prefer to stay away from all the "other" nuts on the road, so I adjust the speed to do so, and well in advance of having to jump out of CC.

    So, adjustments are usually minor. My first warning of "failure" is usually a drop in speed as the CC gives up control. There is no discernible loss in power, no apparent change in mixture, throttle response, etc.

    Just the damned lights. :mad:

    I tend to stop around every ninety minutes, so there are plenty of 'cycles' during the day's drive.

    I have now been in the Ft.Walton Beach, FL area for about ten days, now, with no lights. Weird. :confuse:

    Hmm.. Speeds locally are stop-and-go traffic, with short cruises up to 55 mph. As usual, I use the gearbox to keep the rpm between 2,500 and 4,000.

    Gaucho
  • fibber2fibber2 Member Posts: 3,786
    Gaucho,

    Minor point, but unless block temperture drops back down close to ambient when you take a break, it will still be considered one drive cycle. The criteria is that emissions controls have to revert back to 'open loop' status. That is where the engine, cat and oxygen sensors are too cold to do their job properly, so mixture is determined using 'lookup tables'. Once your temp gauge gets to about 3/4 of normal operating temperature (coolent temp of around 150' or so), the system changes from open loop to feedback. At that point, the front O2 sensor's output is used by the ECU to modulate fuel pulses to maintain optimum mixture. In short, the system has to start cold and go thru that important transition to even be considered a cycle.

    The good news for you is that the recorded error code and the 'snapshot' are all probably still stored data (for 40 cycles). Depending on your ECU programming, the snapshot probably recorded vehicle speed, RPM, throttle position, coolant temp, incoming air temp, calculated engine load, and a whole bunch more. Some autoparts stores like AutoZone will read it out for you. Most just have a handheld, so you will just get the Pxxx fail code, others might be able to print out the snapshot data as well. If you are going to your deal soon they will want to see it as well, so don't have them clear it.

    Steve
  • cusafrcusafr Member Posts: 184
    I don't know about Sap, but I have used WD-40 for many things including road tar.

    If the Sap is thick (like a glob) spray on WD-40 and let it sink in for about a minute. If Sap is light marks, you should be able to spray on and wipe off rather easily.

    It works great for me. Also, I always wash the car immediately after using.

    Hope this helps,

    Let me know,

    cusafr
  • smittynycsmittynyc Member Posts: 289
    Assuming you haven't damaged the finish with some of the other remedies, I'd recommend trying Klasse All-in-One. It's a cleaner/polish/sealant, and it has removed various stains from my car (especially tar and bugs) that I thought would be there forever.

    You can only buy it online -- do a Google search and then search for "Klasse" in the Subaru forums for advice on application/use. Good luck!
  • psfod3psfod3 Member Posts: 63
    I have a 03 forester. There is a storage compartment above the clock I had trouble closing it and I banged it down a few times. My clock works but the light went out. How hard is it to try and check the bulb and conection. Any how to help would be greatly apprieciated.
  • davisrs41davisrs41 Member Posts: 13
    Every brand has lemons and don't expect Toyota to back you up with a head gasket problem either! I'll never buy another Toyota.

    I had a Toyota Camry blow a head gasket, suck in coolant and throw a rod right through the oil pan!!!
    Talk about an expensive piece of junk scrap metal!
    I got $3000 salvage value for that car and it never made it to 100,000 miles.

    That's when I went to Subaru!!
    My '98 Forester has been great, 156,000 mi.
    My '97 Legacy LSI just developed the slowly leaking head gasket problem at 165,000 mi.
  • subi4obssubi4obs Member Posts: 32
    Only just now reading your reply.

    Yep, it's a 2004 Impreza Outback Sport. No idea about that EGR either. Back when the pinging was like rattling marbles in a can that was worst of all on the drive home. Maybe from excessive heat buildup while running in Park? But it did ping a whole lot for a week thereafter, too, gradually improving-- up to the usual *pinginess* the car was becoming known to have. My hopes were that the service would virtually eliminate any ping and especially the rare backfire sound (exhaust POP!), which it obviously did not.

    I was tempted to ask for colder spark plugs when I took it in because the pings and that occasional POP! (a muffled plink! or metallic tap sound like a little hammer under the car on sheet metal-- once each time) from what I guess is some excess fuel burn in the exhaust at the head end.

    Since I still have a couple thousand miles before the 36K warranty expires I'll try to get it back to them ahead of that to see if anything else can be checked or done.

    Their tranny flush seemed to be typical for them, it was on the paper they give out to describe what services they do. I didn't question it since I was seeing a lot of metal in the oil back when I was trying to figure out the level on the stick.

    I was able to check and top up the differentials okay some months before the service. Apparently they drain those and refill, too. Maybe it's this area (north Alabama) that makes it common, everything from steep hills to high humidity, hot and cold. Should add here that I don't think it could be much different here than most places.

    About the pinging or knocking... yeah, it was still doing it way more than I'd ever like so now I'd trying 89 octane gas. It did get better than that first week out of the dealership garage but never improved from what it had been doing before taking it in.

    Only on my 4th tankful of mid-grade gas and it seems noticeably better. Recently been using up a tank every two weeks so it's slow going to find out if it really helps or not. Although the temperatures have remained mild I know summertime would probably make a difference for the worse.

    If there were a knock sensor problem, it would cause a CEL to appear, right? Haven't had any trouble lights shine in the dash yet.

    That makes me wonder about the cheap gas I buy, of course. I always get it at the places where it costs the least. I'll post back again when I've been through a half dozen gas fills of mid-grade stuff. And I might try some big brand name gas.
  • pathtomaxpathtomax Member Posts: 215
    Everyone was so helpful with my head gaskets, which I replaced, so have another issue/question. 01 Outback Ltd Wagon 108,000 miles.

    When I start my car in the morning, I have been running it for a bit to warm it up. It has been around 20 degrees the last few days in NH. When I get back out to the car, the inside smells of GAS... at first I thought it was oil, but it really smells more like your fingers do when you leave the gas station... I am going to call my dealership tomorrow...any ideas? I hope it is not another $2000 repair job...
  • fibber2fibber2 Member Posts: 3,786
    Sounds to me sort of like the cold start fuel smell problem many of the turbo owners experienced a few years ago. Usually the cause was traced to loose gas line hose clamps. Some could be fixed by simply tightening, some needed replacing & new hoses.

    As you recently had head gaskets done, I figure you have the same issue. A lot of plumbing was disturbed, and some of it might not have been properly tightened. Or, the hoses themselves took a beating pulling them off, and the ends need to be snipped back a half inch where slack allows, or replaced.

    Go back to the shop that did the heads and talk to them about this.

    Steve
  • c_hunterc_hunter Member Posts: 4,487
    I agree with Steve. Check the hoses and clamps.
  • ateixeiraateixeira Member Posts: 72,587
    Never went up there, but that overhead console probably snaps on. Be ready to replace a few clips if you have to yank it off.

    Try this - go to 1stsubaruparts.com, and look for that part. If you see an image of the part, it might give you an idea where the clamps are, so you can get them off without breaking them.

    Good luck.

    -juice
  • xwesxxwesx Member Posts: 17,721
    Ah, it is so nice when questions are (or at least seem to be) easy to answer/fix! :blush:
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • pathtomaxpathtomax Member Posts: 215
    I am bringing him in tomorrow..I will let you all know the outcome :sick:
  • once_for_allonce_for_all Member Posts: 1,640
    I agree with Mike. I just did mine last month. The rubber hoses are a PITA to get off without tweaking or ripping something. I actually poured very hot water over the top for 5 mins before it became soft enough to loosen up.

    I few hard yanks and the fuel filter tubes on the top will bend or pull right out. It looks easy, but $45 is CHEAP.

    John
  • paul05paul05 Member Posts: 1
    I have a wind noise on my 2003 Subaru Forrester- the dealer corrected it slightly but the noise is still there. Is this a manufacturing defect? Can I easily check or tighten the seals?
  • pathtomaxpathtomax Member Posts: 215
    Well, OF COURSE, they could not smell the gas like I can. Even this morning, when I was cleaning off the snow before heading to the dealership, I could smell it. They checked all belts, clamps etc and nothing.

    They actually said that under very cold weather conditions (it has been brutally cold up here in NH lately) it could be "normal" to smell things like that.

    Make any sense?
  • growler5growler5 Member Posts: 67
    Hmmm, you said the gas smell occurs when you warm the car up in the morn. If you took the car to the dealer, then it's not the same circumstances if they checked with the car already warmed up.

    Could be one of the fuel -related components (fuel line, injector, whatever) that is leaking gas when cold and not when warmed up. You should leave the car overnight at the dealer for diags.
  • ateixeiraateixeira Member Posts: 72,587
    You can change the angle of the windows, someone detailed how to do this on an Outback, and the Forester is probably similar.

    -juice
  • xwesxxwesx Member Posts: 17,721
    No. It does not make any sense. I know what it is to operate a Subaru under "very cold weather conditions." I have smelled all sorts of fluids from them, and not once have I smelled fuel. If you smell it, then something is leaking. Not necessarily BADLY leaking, but gasoline is so volatile that even a tiny bit is noticeable.

    It is possible that they spilled some fuel when disconnecting or reconnecting the lines during the gasket repair, in which case it might be residual, but that still does not explain why they could not smell it. Did only the "gearheads" take a sniff? Their noses are all burned out anyway.... Hehahhahaha. J/K, but I would certainly continue to fish it out. It is never a good idea to have gasoline fumes around.

    It blows me away that they would try the "it is normal" routine. Perhaps have them power-wash the engine bay as a follow up to the gasket repair?
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • c_hunterc_hunter Member Posts: 4,487
    Check this out:

    http://members.cox.net/craig.hunter/gusset/

    If that's where the noise is coming from, replacing the gusset might be the best option. You can also tweak the angle of the gusset, or the glass as juice noted.

    First try to pinpoint the noise source.
  • c_hunterc_hunter Member Posts: 4,487
    Dealership service writers and techs are not too keen to notice smells/sounds or other small issues. They probably wouldn't notice it if the engine was on fire!

    But seriously, if it is a cold start problem, maybe they need to be there when the car is first started in the morning.
  • missphilly30missphilly30 Member Posts: 5
    Thanks to everyone who offered suggestions on removing that stubborn sap from my car! I actually tried the WD-40 trick and it did take some of the newer spots off my hood, as well as ALL of the spots off my windows. I am waiting for delivery of Klasse all-in-one as we speak and I will be sure to let you know if it helps. Thank you!
  • ateixeiraateixeira Member Posts: 72,587
    I bet the long-standing stuff etched in, i.e. the paint itself is damaged.

    -juice
  • jpgolf55jpgolf55 Member Posts: 34
    I have a '07 Tribeca and have the same problem with the rpm spiking to about 2500. It doesn't matter if its warm or cold like now. The problem actually began after I took it to the dealer in September for the first checkup. So then I took it to another dealer and they said its normal. Baloney. It never did it before that first service, so why now. Do you still have the racing engine problem or have you been able to fix it?
  • girlwhogolfsgirlwhogolfs Member Posts: 18
    I have a 05 XT auto with 15,800 miles on it. I am past due for my oil change so I called to make my appt. Dealer tells me they recomended changing the transmission fluid at this mileage :confuse: . PLEASE! I emailed Subaru and they said that while it's not listed in the maint schedule for this mileage, dealers can make recomendations based on the area you live in. PLEASE. I feel this is Subaru's permission for dealers to perform services that NOT NEEDED :mad: . I told service rep, no I don't see a point in messing with something that doesn't need it and may cause a problem because it was done. Anybody else had experiences like this with your Subaru service departments?
  • c_hunterc_hunter Member Posts: 4,487
    You are very smart to question this. I agree with you 100%, and have seen other people posting here with un-needed (and expensive) maintenance that causes more problems than it cures. Definitely stick to the normal schedule in the owner's manual, and don't let them push the extra maintenance. It's a cash cow for the dealer, and there are a lot of unsuspecting saps who fall for it.

    Craig
  • ateixeiraateixeira Member Posts: 72,587
    15k? That fluid is probably still clear. At most I would inspect it.

    -juice
  • pathtomaxpathtomax Member Posts: 215
    Hello again,

    Well, I decided that I would go the route of getting my car washed at the best car wash around me and get an undercarraige cleaning done too. Believe it or not, this actually helped. Today, I had to drive for a business meeting, warmed up my car (it was actually 0.5 degrees here today..brrrrrr) and NO SMELL. It has been two days and no smell. I think it worked! Now I am kind of embarassed :blush: , but thanks to everyone for their help.

    On a side note, I finally got my windshield replaced on my car two weeks ago. Two days ago, I was driving down the highway..BANG, a huge rock hit my windshield. Yes, my brand new windshield has a nice new salt stone chip and is now causing a spider affect on the passenger side. Just my luck! Oh well, it is those New England roads in the winter!
  • xwesxxwesx Member Posts: 17,721
    On a side note, I finally got my windshield replaced on my car two weeks ago. Two days ago, I was driving down the highway..BANG, a huge rock hit my windshield.

    It is the curse!!! My cynicism feels well-fed today. :P

    And, sorry to hear about the windshield - quite frustrating, I am sure. That is how I felt about the windshield on my '69 Chevy (original to this day) when it took its first rock. Granted, it was 30 years old at the time, but I think "NOOOOOOOOOOOOOOOOOOO!!!!!!!" pretty much sums it up. :cry:
    2018 Subaru Crosstrek, 2014 Audi Q7 TDI, 2013 Subaru Forester, 2013 Ford F250 Lariat D, 1976 Ford F250, 1969 Chevrolet C20, 1969 Ford Econoline 100
  • grahampetersgrahampeters Member Posts: 1,786
    G'day

    The Subaru advice that dealers may recommend specific service for particular locales would stack up if the local traffic placed huge strains on your transmission, but that does not appear likely in your area. A check of the colour of the transmission fluid against new cars on their lot is unlikely to show any change. I suspect you are being told little porkies to enhance Service department income.

    Cheers

    Graham
  • paisanpaisan Member Posts: 21,181
    Most dealers barely pay the bills on the profits from new cars. Where they make their money is in their service departments. They can recommend anything they want, it is ultimately the responsibility of the consumer to decide what they want done. Most dealers make it worth your while to get a "combo" service instead of ordering each item ala carte.

    -mike
  • hypnosis44hypnosis44 Member Posts: 483
    "Blaming the dealer for over-torquing is a rather facile deflection of what could be another problem entirely. The idea that Subaru dealers are blindly bending rotors day after day because trained gorillas are unable to grasp the concept, stretches my own credulity. I feel the answer lies elsewhere and may be a combination of driver habits, types of pad material and possibly even slightly too undersized rotors."

    As someone who spent many years in the auto service industry I have to report that paying any attention to the amount of force or "torque" applied when re installing wheels is a once in a lifetime experience for most mechanics. The objective is to move them in and out as fast as possible. Occasionally torque limiters are used on the air guns to minimize over torquing, but those are problematic and can sometimes be overridden. Over torquing can be a serious contributor to rotor warping.
  • hypnosis44hypnosis44 Member Posts: 483
    "Combo service offers"

    The combo offer makes sense if the items in the combo are recommended in the car's service guide and it is time for them. The many dealers I am familiar would sell you Johnson rods and muffler bearings as part of a combo oil change. I recently reviewed the service bills for a friend's two year old Toyota and noted that about 50% of what she had paid for was "imaginary service", or service and products that are not recommended by Toyota. The cost was in excess of $800.00.

    It is always best to avoid the dealer completely except for the first service and complex safety issues. Instead find a reputable independent who specializes in your vehicle who will very likely be less expensive and be more attentive to you and the real needs of the vehicle.
  • paisanpaisan Member Posts: 21,181
    If dealers only did the required maintenance, how would they make any money at all? It's not like they say "This is all required by X manufacturer" they say "This is our package deal, this is what it includes". It is beholdent upon the customer to make sure it is the service that they WANT. Kinda like an extra value meal, you may not want one of the components, or need it to satisfy your hunger, however if you purchase it, then you can't turn around and say "hey no fair, I didn't need that extra huge coke, I only wanted an extra big fries"

    Same applies here, you can specify exactly what you want done, and pay ala carte for services, but don't expect it to be any cheaper, in fact expect to get less for more money.

    -mike
  • jerrys2jerrys2 Member Posts: 189
    My '06 Tribeca has 18k (after 18 months) and while the blades show no unusual wear operation results in considerable streaking. I believe replacments are $40 plus at dealer parts dept. ( plus installation if you don't do it yourself).

    Are there any less expensive alternatives?

    Jerry
  • c_hunterc_hunter Member Posts: 4,487
    $40 sounds high. For my other Subarus, it's been $10-12 for new inserts, from the dealer.

    You might want to replace the entire arm at some point, if it no longer maintains pressure against the glass, but that won't happen until a few more years and miles. At 18K, new inserts should do the trick.

    I have had lousy experience with aftermarket wiper parts, to the point where it ends up costing me more money to get it working right. This is one case where the Subaru parts are probably the best way to go.
  • gaucho1gaucho1 Member Posts: 22
    Mike,

    Franchise dealerships make money on the sale. They also make money on warranty work. Who pays for warranty work? The manufacturer. Who checks the franchises on whether the work was actually needed? The one who pays -- the manufacturer. If a franchise's work history is out of line with other franchises, bet on some inspectors showing up, eventually.

    If found to be gouging, the organization can lose it's franchise.

    Similarly, if you as an individual don't feel you are getting a good deal, then, don't go to that repair shop. As you suggest, it's time to find another place.

    Gaucho
  • samiam_68samiam_68 Member Posts: 775
    This is not so much an issue for people who have above average automotive knowledge, but the average consumer gets fleeced because they don't know any better. They don't have the time to decipher the manufacturer's service schedule and how that compares to the dealer's offering. For example, most people will assume that a 30,000 mile service offered by the dealer is exactly what is specified in the owner's manual. Brand X vehicle, brand X dealer, brand X service specification - in consumer's mind, they should all tie in. But, that is almost never the case.

    What really ticks me off, is when dealers take advantage of the elderly. I had my car in for service the other day, and the rep quoted a price to change a battery on a Forester at $140 to an elderly woman standing next to me. $140 for a piece-of-crap sub-standard Subaru battery!!!
  • paisanpaisan Member Posts: 21,181
    $140 is normal. Figure $70 for the battery and $70-90 for 1 hours worth of labor. I'm not sure why you take issue with such a price.

    -mike
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