Chevy Suburban oil disappearing
Hi there,
Wondering if this has happened to anyone else before, My vehicle appears to be losing oil, we don't see it on the ground, or smoking, but the first time it happened, wasn't long after an oil change so we thought maybe enough oil was not put in it..later I was taking it to Brett's for the dam air bag sensor again, when I got it there they called and told me my oil was down, I said "impossible" we just topped it up the other day anyhow they said they would do the oil change this time..my oil gauge had malfunctioned also, they said it was $65 for the gauge and $300 to put it in..so I did not have that done as by the time I was done it was way over my budget at this time..
I took it home, we decided to go the States a few months later, got the guys to check my oil before I left, it wasn't even showing on the stick! We had to add 3 more liters to bring it up, my oil light had not come on to tell me to change it either, by the time I came back from the States it was at 8000 clicks, I had made the apt to take it back to Brett's again, they are changing the oil again, and I have to bring it back every 1000's km, we checked the tail pipe and when you run your finger in it, it comes out black, the other vehicles are not..Anyone have this happen? I also keep getting notices for airbag repairs for the third time..
thanks
annie
Wondering if this has happened to anyone else before, My vehicle appears to be losing oil, we don't see it on the ground, or smoking, but the first time it happened, wasn't long after an oil change so we thought maybe enough oil was not put in it..later I was taking it to Brett's for the dam air bag sensor again, when I got it there they called and told me my oil was down, I said "impossible" we just topped it up the other day anyhow they said they would do the oil change this time..my oil gauge had malfunctioned also, they said it was $65 for the gauge and $300 to put it in..so I did not have that done as by the time I was done it was way over my budget at this time..
I took it home, we decided to go the States a few months later, got the guys to check my oil before I left, it wasn't even showing on the stick! We had to add 3 more liters to bring it up, my oil light had not come on to tell me to change it either, by the time I came back from the States it was at 8000 clicks, I had made the apt to take it back to Brett's again, they are changing the oil again, and I have to bring it back every 1000's km, we checked the tail pipe and when you run your finger in it, it comes out black, the other vehicles are not..Anyone have this happen? I also keep getting notices for airbag repairs for the third time..
thanks
annie
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Comments
We're sorry to learn about this issue with your vehicle losing oil. Where exactly are you located? If you'd like to provide your VIN, full contact information and servicing dealership we can connect you with a team in your area that can be of further assistance. Please send us a private message, or email us at socialmedia@gm.com [attn Amber].
Amber N.
GM Customer Care
Just remember all of the "experts" who did everything they could think of to try to convince the consumers that a dexos approved product wasn't necessary for their engines? Where are they now when the very real issues that an approved product would have prevented are occurring? They were so sure of themselves back then, where have they all gone?
Meanwhile, consumers continue to flock to Murphys where gas is a dime cheaper (like me....).
(@anna5555, please don't mind us - we've been running the Dexos debate for a few years now. But please keep us posted on how your Suburban does at the dealer).
NONE of my regular customers suffered failures like anna's and many others that you see reported. Meanwhile the cars that I did have to diagnose and repair (serviced elsewhere) that did were not serviced to the appropriate standard. Frankly I'd like to see consumers push harder to find out if their dealers serviced their cars correctly or not especially if they experienced a failure. Is there a reason that you would feel differently? Besides don't all of the oil companies offer warranties if their product doesn't protect someone's car correctly? Have they ever been held to their promise?
Tthe other thing that was weird was that my sensor light went and they changed the sensor, now I always hit my mileage button to watch how much I was burning and I use the medium grade, but after they changed the sensor I lost up to 50 clicks per tank., I was getting 600 clicks to a tank unless highway driving and she is excellent with then we used gas from down in the states when we were down and got 868 to a tank...which I thought was good..the 600 for regular driving on this vehicle was also good but now it is about 550.