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Comments
Kip
can anyone tell me if there's anyway to upgrade to the MDX version or upgrade the functionality of it somehow. with portable nav systems at $400 now, this $1500 dollar option was as real waste.
Does the latest map update do anything for functionality?
HELP
thanks
Thank you
what do you mean by a major power surge? is that some uncontrolled acceleration event?
and stalled... did it stall when you were under power on the MASS Pike or coasting? was the cruise engaged at the time?
and when pulling out of Dunkin Donuts, were you at idle before you pulled out?
when you report a problem like this, you have to be pretty unambiguous with your anecdotal reporting.
actually, don't get upset - but if you get the vehicle back and it does it again, you're really going to have to be more of an active aid in the sleuthing process, and i'll tell you why.
it's possible some portion of the pre-delivery wasn't done to the vehicle. one thing i think they'll probably do for you is something called an idle re-learn procedure where they get the vehicle to re-learn how much air and fuel the vehicle needs to idle properly.
another thing they'll probably do is hook up a diagnostic machine and see if the accelerator pedal foot position commanded is transferred properly to the throttle body valve, and that there is no sticking of that valve...maybe even replace it.
they'll probably be looking at things electrical too. a faulty ignition system component or engine control / management computer... there are probably a number of reasons a vehicle may behave like this.
so, you want there to be SOMETHING that they've actively done to narrow the problem space before you leave with the car...and if you have to bring it back.
so i suggest before picking it up you demand to see documented proof of your problem report but also that they've investigated / diagnosed some of the systems, and done something to reduce the likelyhood of it happening again.
you're claiming a power surge and a stall, and if i were in your position and this were my car, i'd expect them and have them do the idle relearn and replace the throttle body assembly pro-actively.
now to be honest, and i think most readers will agree with me, this is one of those problems that may be fairly hard to replicate and fix, specially if there is no code being thrown or stored by the system. there are some problems like this that regardless of make and model are sort of difficult to track because they are so very infrequent.
there are devices (data recorders) that they can place on the vehicle to constantly record data from various sensors and the engine or transmission control computers from the OBD (on board diagnostics) interface.
if you are being sent on your way with nothing done, firmly demand them to instrument the vehicle for a few weeks using one of these as they need to get a snapshot of what's happening before during and after the event.
if they aren't willing to do it now, have them write up the fact that you are expecting them to do this now before leaving with the car, and also should you have any subsequent problems.
be very calm, rational and positive. i don't think you'll get anywhere good and fast by bad mouthing your dealership...they didn't build the vehicle.
you want to work with them to find and fix the problem. a vehicle which stalls or surges is a safety issue. they shouldn't try to convince you that you don't have a problem. i do not believe that they don't care about people's safety.
i suggest as i wrote before a confident and affirming approach, one that clearly communicates to them that they are dealing with a safety issue which you've experienced two or three times since taking delivery... if they are not in a position to provide a new vehicle to you, you want to see evidence they are pro-actively addressing the issue with documented actions taken, that you suggest certain things be done at a minimum, but also that the vehicle is instrumented to capture subsequent events.
good luck.
I see there are a lot of complaints here about the Pilot. I hope potential Pilot buyers read these and decide to buy some other car, the Pilot is not worth the price you pay.
You've been having a problem with a noisy fuel pump. You got it replaced and it is silent now or not?
I sense there's a way to get what you want so you can be satisfied with your purchase (I'm not speaking directly to you or your issue, but having a problem diagnosed and fixed regardless). I think it starts with the correct attitude and approach.
Anyway, do you really think your Pilot isn't a good value?
i'd say that based on your descriptions, all three times the unit stopped / stalled when idling. you didn't have what i'd consider a surge or uncontrolled acceleration event based on what you wrote.
therefore, i'm even more inclined to think the thing needs to have the idle-relearn, and have the instrumentation put on the truck. they probably aren't going to solve the issue leaving it idling in the service bay for example.
class action? no, that's what a group of people do when a group of people are having an issue, i think you mean some other legal action.
most people have owned vehicles that have died on them, and most people also have children and wouldn't want to place them knowingly in an unsafe vehicle.
bring your daughter and spouse with you to see the sales rep. who sold you the truck. have him/her bring you directly over to see the service manager. so they've had the truck for a week... speak with them face to face calmly and politely and ask them, knowing that they don't know what's going on with the vehicle, what are they going to do for your family?
then be ready to tell them exactly what you want them to do for you.
aside from what's already been discussed, any add'l considerations both mechanically or otherwise would be apprecieted.
i believe you have to give them an opportunity to fix the vehicle.
it's clear you want out, and specifically you want out of this particular pilot.
sorry i couldn't provide you with something useful. good luck.
I think the 06 also introduced a 2wd version.
We have an 06 that we purchased back in September. We have really enjoyed the vehicle. Check out hondapilot.org There are many owners there that will give you an even more detailed explanation of the goods and bads of the Pilot line.
A year or so ago our 03 Pilot decided it didn't want to start one morning. Battery was strong but it just refused to start. Constant grinding wasn't getting anywhere, but 2-3 second tries did produce some sputtering. It did eventually start with a black smoke cloud.
Never did that again. Don't know if computer registered anything or not. Every once in a while it will surge with a light throttle going up hill. Usually just before the engine has reached full operating temperature. Maybe once a month.
The 03 CR-V has done some silly things "ONE TIME" also.
I can understand the frustration and the fear of having the engine quit. Problem is that you don't know if it will ever do it again or if whatever Make, Brand, or Model you trade for might do the same thing. The ILP is easy to do. Certainly worth a try! You can do that yourself.
I know from working at IBM for 30 years, as an outside service rep, that a board or relay that wasn't properly "seated" can cause all types of problems and never register a code. Your dealer may have "FIXED" the problem without knowing it, if they were checking components.
I would definitely want "HONDA" involved in this.
We all need to keep in mind that this forum deals with problems and solutions. Probably the "Problem and Solution" forums of other type vehicles will reveal shortcomings of those brands as well.
Kip
people need to know all you need is a hair-line fracture on a printed circuit board trace (connector), or perhaps what they called a cold solder joint (a solder point that didn't receive the proper heat or amount of solder to make a reliable connection), and a very complicated computer system becomes susceptible to vibration, shock, and/or is sensitive to heat or change of temperature.
stalling is generally a no-joy scenario... i've read posts by people in other forums that have had that issue because of fuel pump / gas tank design peculiarities, or throttle body actuators/position sensor problems. a faulty design is one thing, but there is such a thing as a part that falls outside the norm.
with increased system complexity comes the side effect that systems fail (or perhaps work - heh heh) in more complicated and difficult to understand ways by average consumer.
because of computerization, these systems may tend towards becoming more feature rich and functional. problem is, that makes it harder for the average joe, and probably even a seasoned tech to diagnose, specially if the system isn't throwing and storing the appropriate code.
i'd like to see somewhere down the road - systems have a built-in data capture/store function, so that even IF a code isn't thrown, someone can do root cause investigation without specially instrumenting the car. there will probably be special certification for techs to get trained on sleuthing these systems... maybe that's already happened. i do sense we will have to be careful about law enforcement and the insurance companies using this information for fault-determination.
seems we hear again and again, techs writing: "cannot replicate". that really shouldn't be an excuse going forward.
if the system hickups, the system should be smart enough to save away all the necessary pre-, during, and post-event information to give the poor tech a fighting chance.
people need to know that all one needs is a hair-line fracture on a printed circuit board trace (a connector going from one point to another), or perhaps even what they call a cold solder joint (a solder point that didn't receive the proper heat or amount of solder to make a reliable connection), and a very complicated computer system becomes susceptible to vibration, shock, and/or is sensitive to heat or a change of temperature.
stalling is generally a no-joy scenario... i've read posts by people in other forums that have had that issue because of fuel pump / gas tank design peculiarities, or throttle body actuators/position sensor problems. a faulty design is one thing, but there is such a thing as a part that falls outside the norm.
with increased system complexity comes the side effect that systems fail (or perhaps work - heh heh) in more complicated and difficult to understand ways by average consumer. it's not mechanical anymore. it's electro-mechanical.
because of computerization, these systems may tend towards becoming more feature rich and functional. a side-effect is, that makes it harder and harder for the average person, and perhaps even a seasoned tech to diagnose, specially if the system isn't throwing and storing an unambigiuous / appropriate code.
personally, i'd like to see somewhere down the road - systems include a built-in data capture/store function, so that even IF a code isn't thrown when something happens, someone can still do meaningful root cause sleuthing without specially instrumenting the car after the fact for a subsequent event. there will probably be special certification for techs to get trained on sleuthing these systems and events... maybe that's already happened to some extent. i do sense we would have to be careful about law enforcement and the insurance companies using this information for fault-determination... i see that as a hurdle.
but it seems we hear more frequently of techs writing: "cannot replicate" or "cannot duplicate" and sending people on their way. that really shouldn't be done going forward.
i'd like to see a company like Honda address this issue head-on. i see it could be a feature which is abused, but it could also provide an independant means by which someone with a laptop can become more educated in what is actually happening with their vehicles if they are so inclined.
if a complicated system (like our cars are becomming) hickups, the system should be powerful enough to save away all the necessary pre-, during, and post-event information to give everyone an idea of what happened and support determining why it happened.
YES! I agree 100%!!
A couple of months ago our 03 Pilot with 21K+ miles started bucking and jumping at around 50 MPH, about the speed/rpm the Torque convertor was attempting to lock up in 5th. I truly felt the TC was self destructing. (I've had a Mazda MPV destroy one)
Got it to the dealer and a full day of searching revealed no problem and no diagnosis, although it was a solid failure that the tech could/did experience.
Late that day a more experienced service writer came in and said it sounded like an EGR valve to him. Said they had some problems back in 04 with some 03 Pilots. Next morning the tech checked the EGR valve and it failed. Replaced it and all was well again. It had worked fine for a lot of miles before failing.
Point is, our too expensive cars should share more of the responsibility.
Kip
funny, i wager the people on this site that have been with if for awhile reading many posts on the ODYSSEY (same engine) would have guessed it may be an EGR problem from your description. i certainly did.
on this particular issue, i'm not sure he computerized data capture would have helped. there's only so much the raw data is gonna show... but in the future the tech/geeks that CAN determine what's happening from sparse data... i see it as a specialty.
what would be great IMHO, in addition to having systems smart enough to capture data for RCA / troubleshooting... a computerized database mandated to be maintained by all manufacturers when some tech touches a vehicle. no more silent recalls, unknown TSBs, reflash history uncertainties, etc etc. more and more transparency for everyone to search and use.
when someone signals your tires are an issue, you should take heed and pull over. driving an additional distance(150miles???) isn't something anyone should do of course. you should have pulled over right away.
for a brand new vehicle - an issue should be taken care of right away. don't wait any additional time which is unnecessary. bring it right in. you don't need to do this at the purchasing dealer if you are out of town.
Worth a try!
Kip
Why don't you do Lemon Law?
You should get a lawyer and force them to buy it back.
Then take your money and buy something else.
boughtalemon, "Honda Pilot Owners: MPG-Real World Numbers" #188, 26 Dec 2006 5:31 am
Maybe we'll rename this one to Maintenance and Repair since the word "Problems" has its own baggage. :confuse:
I drove many other cars and never experienced this kind of problem.
any comments?
thanks a lot
anyone have same problem? am I entitled to get return? I was traveling with my freinds family and mine total 8 passenger and I can't believe this has happened.
Kip