Honda Odyssey Transmission Problems
I am an all out Odyssey fan.
I was very excited when I took delivery of my 2002 EX-L RES after waiting for full six months after I had booked it. Owned a 2001 LX earlier which never gave me any problem.
However, less than two months of taking delivery of this one, one day I suddenly got severe jerks while driving and the engine malfunction light came on. Took it to the dealer immediately. They took all the time in the world diagnosing and ultimately replaced the transmission. The vehicle stayed in shop, out of service, for full 30 days.
Does any else ever faced similar problem ? Can I file a lemon law claim ?
I was very excited when I took delivery of my 2002 EX-L RES after waiting for full six months after I had booked it. Owned a 2001 LX earlier which never gave me any problem.
However, less than two months of taking delivery of this one, one day I suddenly got severe jerks while driving and the engine malfunction light came on. Took it to the dealer immediately. They took all the time in the world diagnosing and ultimately replaced the transmission. The vehicle stayed in shop, out of service, for full 30 days.
Does any else ever faced similar problem ? Can I file a lemon law claim ?
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Mine was purchased and built in June this year - built in Alabama. I've had no problems through 3k miles.
Maybe it was the last one built on a Friday, when everyone is in a hurry to get out of dodge.
Since I have no extended warranty, and we are well beyond the 30,000 mile included warranty, we are stuck w/the replacement cost. Our dealer worked out a deal w/Honda, and they have agreed to pay 75% of the cost of a remanufactured trans. The other thing is that remanufactured trannies are on backorder from Ohio, and it will be two weeks before my van will be fixed.
Does this sound fishy to anyone besides me? Why is Honda paying for 75%, why not all? And why do they have so many trans. on backorder?
is it an issue for honda to look into? maybe.
is it a problem for lots of them? no
van from hell?!?! not even close.
every manufacturer...yes, even honda...has bugs every now and again, and unfortunately, the person that posted to this discussion is one of the few unlucky ones.
As the Ody's age there will be more transmissions needed. Might be time to get that resale value on the Ody, before everyone is aware of the reliability issues and the resale decreases.
As the Ody ages more transmissions will break, then the "value" of the Ody will decrease.
I guess the Ody will end up being the relative no one talks about in the Honda family. Quick sell the Ody before its too late
its delivery while driving at around 50 MPH.
After I read post #2116, etc. I mentioned this
to a service advisor at one regular maintainence.
They found this is a problem and placed a
"back order" on a remanufactured transmission.
Like someone sadi there are so many back orders
with the transmission, Honda must have its own
design or manufacture fault with the transmission.
My question is, how can the customers like me to push Honda issue a recall on this kind of transmission or get a new transmission, or get the back orders go fast.
As this noise is very hard to notice or distinguish from the road noise, I believe there
should be more Odyssey having this problem.
I'm thinking to file a complaint against it to
National Highway Traffic Safety Administration.
Since some times the rpm jumpping up and down
in this situiation. That's dangous on highway
when driving at 50 MPH.
Thanks for any suggestion.
Thanks the people who
posted the transmission problems on this board.
Thanks the HOST, thanks all.
After 2 weeks, I am still waiting for my reman. tranny. Might be in tomorrow.
Good luck.
From the LA Times,
"Mike Spencer, a spokesman for Acura, Honda's sport-luxury division, confirmed that there has been a "higher than normal incidence" of problems with two Honda-built automatic transmissions. Although many involve high-performance models such as the 260-horsepower Acura Type-S, others afflict 200-horsepower V-6 Honda Accords and 240-horsepower Odyssey minivans not usually associated with racing and speeding abuses.
The two transmissions are the five-speed used in V-6-equipped Acuras since the 2000 model year and in Honda Odysseys since the 2002 model year; and the four-speed automatic used in V-6 Honda Accords since 2000 and in 2000 and 2001 Odysseys. "
Two possible senarios:
1) Too many Ody's need tranny transplants, Honda can't keep up!
2) Not that many need new trannys, so Honda doesn't consider it a priority.
Neither makes Honda look very good. There is simply no good excuse to make a customer wait weeks for a new tranny to perform warranty work, period. Take a new one off the line if you must, but get a transmission to the customer who trusted your company to build a product worthy of his very hard earned money. A poorly served customer won't long BE a customer.
yes, you will ALWAYS get a reman tranny unless yours is still in production, which the '99-'01 is not. a reman is basically new except for the housing, so i wouldnt worry about that part.
and yes, you have to wait till another fails, is removed, shipped to honda, remanufactured, and shipped to your dealer.
i dont think honda is DELIBERATELY trying to displease its customers...they are intelligent people, and i would be surprised if they had some kind of motive for making people wait unnecessarily. im sure thay are doing their best to get people their replacement trannys, and i would expect they will follow what ford did with the '92-'95 3.8l v6's. ford offered 50% off a replacement not under warranty or $2000 toward the purchase of a new car without the problems. i think this would be a fair undertaking IMO. tell me if you think it is fair.
It's less than 3 weeks after the order placed.
My 2000 EX is still under warranty.
The technician said all the internal parts
are new and re-engineered, only the box is old.
The remanned won't have the same problem.
That means at least the problem parts is
redesigned to avoid the fault.
Honda is smart that if you do not complain,
they don't have any loss. For the sensitive
drivers if you complain, they will replace it
if it's under warranty. After the warranty
expires, customer has to pay.
I'll let you guys know how the remanned works.
It goes to show even mighty honda have to listen when enough consumers complain about their product.
If you have to wait a few months for an order today, chances are probably good you'll have the reenginineered tranny. Honda wouldn't want to keep increasing the number of warranty extensions, right?
It helped that I was armed with numereous postings on the Internet on similar "deals" swung by other Odyssey owners... "Thank you Town Hall!"
So tell me - WHAT customer focused logic is being applied to exclude the 1999 Odyssey when it was the 1st year of the redesign and (at least to my limited research) suffered the most problems... Don't get me started on my EX Power Doors...
I found out about the extended warranty this evening and I go to battle tomorrow. Stay tuned...
If anybody needs assistance, write to me.
I haven't read much from those that have had it replaced?
I was also shocked that they didn't include the '99's in the extended warranty. At least my '00 Accord is covered!
All automotive manuals state the mileage / dates needed for what. To make sure you never forget it, have it posted somewhere on your windshield as to what needs to be done at what date/mileage.
Sorry, but you're out of luck there.
I did not have my service records, but thankfully all my mechanics did, even Wal Mart had the oil change records on the computer.
We were #300 on the backorder list, but it only took 3 weeks. Honda warranty is 3/30. Outside vendors only offered 12 months.
This is our 6th Honda, and other than this transmission issue, we will continue to drive Hondas. The corporate office was great, and they have always treated us well. Just remember that you will get NO assistance at the dealer level. We did get GREAT service from Poway Honda, they were friendly, nice and FAST. ( This means a lot to us, as we never use the dealer for service issues.) If you have any reimbursement questions, you always have to call American Honda.
We are still happy with the van, and with 3 kids, boy were we happy to get it back!
Thanks to all you happy posters out there who have been so very helpful!
Also, I want to remind people that if you had all regular major servicings, then your trans fluid should have indeed been replaced as a part of that service, even if Honda did not do your service.
Do not waste time at the dealer level, go to the corporate office. My "case manager" was Pat Evans, and she was fabulous.
I think that Honda has a huge problem with this issue, and in our area, we are seeing a lot of used ODY's on the market, which is a real change from prior years when there were none to be found!
Good luck to all of you, email us if you have any questions.
Hope this helps!
Kudos to Honda for taking care of their customers. Between my wife and I, we have owned over 6 Hondas, and this was the first time we experienced any major problem. If they did not take of the situation, we probably would be looking at different manufacturers the next time we brought a car.
When I was told the same thing, I opened a case directly with Honda America. They covered not only the parts and labor, but also for a rental car!
I am a 22 year Honda owner. Those of us that "took the chance" on the '99's should not have to suffer.
Just my two cents.....
p.s. As far as I know and have experienced, if you have a check engine light and TCS light, you are headed for bad things.