Mazda6 Maintenance and Repair

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Comments

  • aromasaromas Member Posts: 314
    Yeah my VIN is in the range. Mine's an 04 but it's Canadian so they are all 04's, my build date is 01/03. Actually got a message from the dealership today but didn't get to return the call. Might be new rust info but it's probably about my app't for putting in new seats.
  • tcichontcichon Member Posts: 7
    it would have been worse if the car did not shut down. I am just posting a question "has this happened to anyone else? Again..Mazda6s what Mazda do you own?????????? I think my problem is a big concern about the car.. No one wants to break down. I will post the repairs on the web when I pick my car up from service. For all of you who have noticed rust, I have not....yet....
  • gee35coupegee35coupe Member Posts: 3,387
    That's not me.
  • mazda6smazda6s Member Posts: 1,901
    LOL! Good one.
  • Karen_SKaren_S Member Posts: 5,092
    I think everyone will agree that having vehicle problems is incredibly frustrating and an even higher stress level when that vehicle is relatively new. However, no matter how maddening the situation, attacking/accusing other TH members is inappropriate.

    Bucket is empty...now passing out warm, fluffy towels and hot chocolate. :-)
  • mazda6smazda6s Member Posts: 1,901
    Yum!
  • chikoochikoo Member Posts: 3,008
    it's been a long time since we had such a stir on edmunds. we need more of this every so often, so as not to fall asleep trying to adhere to edmunds policies :)
  • barrysobarryso Member Posts: 66
    My M6 is in the shop today to get "the fix". The woman behind the counter actually used the "r" word, too. At least they weren't trying to sugar coat the problem.

    I don't believe "the fix" is going to do much but slow down the problem but you gotta give Mazda a shot at fixing it. So my first new car in 13 years is in the shop for a rust problem before I've made a years worth of payments on it. Mazda screwed up.

    And the reason for this post (aside from the required sob story and the "I can't believe its happening on a new car" rant)?

    They lent me a 626 with about 20k on it.

    Driving the 626 has given me a *whole* new appreciation of the M6. While there is nothing wrong with the 626 it also has none of the dynamics that make the M6 such a wonderful car to drive. There isn't anything particularly wrong with the 626 but it is *not* a spirited drive.

    This is the 2nd time in a week I've driven another car. Each time I get back in the M6 it rewards me with a great drive.

    How could Mazda have created such a sublime car and then screwed up the assembly?
  • midwesttradermidwesttrader Member Posts: 291
    I've noticed what seems to be a small puddle of water under the car several times after I've been parked for awhile.I dipped my finger in it and it did not smell like coolant. Does anyone know if this is from the a/c compressor? Is this normal?

    I've never had a car with auto climate control before and I leave mine on all the time.
  • mazdafunmazdafun Member Posts: 2,329
    Those seem to be the main differences between the NA 6 and the Japan and Euro 6.
  • mazdafunmazdafun Member Posts: 2,329
    It is most likely condensation from the AC compressor if it appears colorless and scentless (don't try tasteless...just kidding).
  • newcar31newcar31 Member Posts: 3,711
    "Apparently the Mazda6 has a sensor for oil pressure and if the pressure drops too low the computer shuts down the engine to avoid serious engine damage requiring a rebuild. This is a very good thing and a feature that every new car should have!"

    Do you know this to be a fact, or are you guessing? If it's true, then yes, it is a good feature. I wish all cars had that feature, especially when I used to work at Jiffy Lube....but I suspect that the dealership just told him that so that he wouldn't be worried about engine damage. If the engine shut down because of friction, you need a new engine.
  • mazda6smazda6s Member Posts: 1,901
    I was just guessing, based on the report of what happened.

    Incoming!!!
  • herzogtum71herzogtum71 Member Posts: 470
    I would guess no one else in this forum has had their engine shut down as tcichon described.
  • glideslopesglideslopes Member Posts: 431
    ROFL. Good One!

      Mark. :)
  • chronobchronob Member Posts: 22
    Question for those with the "suspension (light) clunking problem". When you hear it, do you feel anything through the steering column or brake pedal?
  • glideslopesglideslopes Member Posts: 431
    Try telescoping your steering column in and out a few times while moving it up and down. See if this has any effect?

    Mark.
  • pubdefpubdef Member Posts: 14
    Pictures, both before and after the factory procedure, can be seen at http://www.mazda6.us
  • mazda6smazda6s Member Posts: 1,901
    Looks pretty good. We'll be interested in seeing what it looks like in a few months.
  • vkarvkar Member Posts: 28
    I got my rust fix done yesterday. The dealer did only the horizontal areas, and the left the vertical areas as is. The job wasn't a clean one.

    He also painted over the seam sealer, even though the TSB specifically says not to do so. I am pissed.
  • tcichontcichon Member Posts: 7
    I spoke to the service department to get the status of my repairs for my breakdown. I am the only 2003 Mazda6 owner this has happened to. They are replacing the oil pump as a precaution. A Mazda Representative has been notified and a notice will be going out to all Mazda Service Departments to check this bolt/nut when cars go in for maintenance. I am very pleased with the Service department I am dealing with.
  • barrysobarryso Member Posts: 66
    Mine got "the fix" on Friday. It wasn't particularly rusty compared to some of the pictures posted here but it was clearly getting worse over the last few months.

    The job was done fairly well and the folks at the dealer were straightforward and decent about the issue. Frankly, a couple of the service techs were sort of stunned that a Mazda would be having this issue so soon. It was pretty evident they are pretty damn proud of the M6 and pretty proud of Mazda for trying to get back to its sporty roots.

    We'll see if it stops the rust. If so, Mazda is back to being OK in my book.

    Still love driving the thing, too.
  • kagedudekagedude Member Posts: 407
    I just came from a Mazda dealer here in Rockland, NY and checked out the 2004 Mazda 6s. Sad to say, the M6 on their floor had the rust stains like what it shows on the previous pic links. What is Mazda doing different during assembly that will cause this? This is the first time I've heard this issue with any japanese car manufacturer. As a consumer, I don't think this is acceptable and addressed fast enough. Sure, the 2003 but the 2004? I smell Ford build quality... =P
  • mazda6smazda6s Member Posts: 1,901
    A 2004 Mazda6 on a showroom floor has rust on the doors? Mazda's "soapy solution" explanation is getting harder and harder to believe. If they've found and corrected the problem while still building 03 models, then why would a 04 have rust in the same place?
  • vadpvadp Member Posts: 1,025
    doesn't apply here since none of the Ford models show the problem.
  • coakleysdcoakleysd Member Posts: 32
    I have been experiencing the same problem. I've had my 6s 11 months and it started around Spring time. I have not been able to recreate the clunking when I'am at the dealer, but it is pretty consistent especially over speed bumps when at a certain angle.

    It is a very audible clunking noise. I'm just waiting for the whole suspension to just drop out of the body while driving. I will keep you posted.
    Stafford
  • baggs32baggs32 Member Posts: 3,229
    kagedude,
    Did you happen to check the build date of that showroom copy?

    If I'm not mistaken, some 2004's will show the "stain" because they began building them within the range. We also know that the range isn't 100% accurate right now so the problem might be fixed at the factory but Mazda would still need to update their affected VIN range.
  • kevin111kevin111 Member Posts: 991
    "I have not been able to recreate the clunking when I'am at the dealer, but it is pretty consistent especially over speed bumps when at a certain angle. "

    - Though I do not have an M6, I know with early models in the WRX a couple of them experienced this noice when dirt/grime got into the suspension springs. This might be why you only experienced it durring going over bumps. The fix was cleaning the springs/suspension. This seemed to take care of the problem, and have not heard of this problem comming back again.
  • kevin111kevin111 Member Posts: 991
    I have a couple of friends that have the Mazda6Ss. Both were '03 models. Just wanted to notify them as a warning. Is this issue just in one area of the country, or does it affect all Mazda6s? I was under the assumption that car manufacturers in the mid 90's switch over to galvanized steel that is chemically enhanced to avoid rusting. I guess I am wrong.
  • liquid0715liquid0715 Member Posts: 5
    ok here is the deal! i just recently purchased 03 mzd 6s w/everything but autodim.. i feel that i got a pretty good deal as far as pricing..when i read reviews for the car, there were no obvious complaints by anyone, now after i purchased the vehicle i see all these problems everyone is having and everytime i read this forum i feel upset. as far as the newly discovered rust/stain problem. it seems that i am lucky so far, and i really dont think it is rust.. i had a dot, literally a dot of what looked like in the pictures everyone is posting and all i did was rub my finger on it and it came off...and after attending a few years of college chemistry i highly doubt it being rust because rust does not work this fast...u need a combo of moisture/bare metal/oxygen to cause oxidation and it takes a while, like more than several months. i am not defending mazda cause even the stain should not happen in the first place but i have been a mzd fan for a long time and i personally love my car so far...i think brakin is excellent, no weird noises or smells..and all these problems u guys are listing should be adresses to FORD because if it was Mazda's fault then the ones build in Japan should have problems and they dont...so FORD owes some explanation, but i do think Mazda should of created its own 6cyl along with buildin all the vehicles in Japan rather than letting FORD sticking its nose in other people's business
  • deedee13deedee13 Member Posts: 8
    I have also noticed little "water" stains under the engine after the car's been parked for awhile. The last time it hadn't rained in a few days and it was cool enough so the A/C wasn't on. I blotted it up with a paper towel - it had no color, no odor and wasn't oily. Water draining off the engine?
  • aromasaromas Member Posts: 314
    Had a spirited argumant with Mazda H.O. They stated that I should go to my dealer to get the rust problem fixed. She did say rust and not staining. I told them before I do anything I want 2 questions answered that I feel I deserve considering what I spent to buy this car.

    1) Why did this happen? and 2) How does this "fix" eliminate the rust?

    She couldn't answer either and couldn't even describe the fix. She just kept saying take it to the dealer and they'll deal with it. It was like talking to a brick wall. She did admit that other cars have the same problem after I told them I know for a fact that other Canadian owners have contacted them.

    I strongly suggested they get someone in H.O. to contact me to answer those 2 questions this week or I'll take that as an admission on their part that they don't know the cause and don't know how to correctly fix it in which case I may be forced to do something Mazda is not gonna like. I'm trying to be reasonable about this but I think I've just about had enough. The more I think about it the more ridiculous it is that my new car is rusting and I can't even get a straight answer out of Mazda.
  • vadpvadp Member Posts: 1,025
    so FORD owes some explanation, but i do think Mazda should of created its own 6cyl along with buildin all the vehicles in Japan rather than letting FORD sticking its nose in other people's business

    O, man.
    If not for Ford Mazda would seize to exist by now.

    Only the Mazda6 built by the Auto Alliance plant exhibits the problem.
    The 626, MX6 and Ford Probe which used to be build at the same plant - don't.
    Let Mazda USA deal with that.
  • baggs32baggs32 Member Posts: 3,229
    vadp,
    It's like talking to a wall!

    There also isn't a single Ford vehicle which exhibits the "stain" either.

    Someone messed up somewhere and these folks around here need it to be fixed ASAP. I think they deserve it.
  • seafseaf Member Posts: 339
    The rust could have started when the door panels were still in the factory, being assembled. So it could've had a few months for the rust to form anyway.

    Also, Mazda may not exist as Mazda currently, if ford didn't buy their 1/3 owning stake. But I'm sure another big automaker would've bought Mazda for cheaper. A great company like Mazda does not jsut seize to exist. They get bought up by other companies that look at it as a bargain. So the question is, would Mazda have been better off if they were bought by another automaker?
  • audia8qaudia8q Member Posts: 3,138
    I don't know if this has been mentioned before but....it appears that some models in the mitsubishi line are having some staining issues...Has anyone else heard or seen this???
  • kevin111kevin111 Member Posts: 991
    "u need a combo of moisture/bare metal/oxygen to cause oxidation and it takes a while, like more than several months. "

    - And you have taken chemistry in college?? An experiment, take an iron nail and place it in a cup of water. See how long rust occures on it, I will guarentee you it will take much less than a Month, acutally less than a week! Steel can rust (on the surface) in less time than a month if exposed to the elements at a constant basis.

    "I don't know if this has been mentioned before but....it appears that some models in the mitsubishi line are having some staining issues...Has anyone else heard or seen this??? "

    - The Evo is having this problem, but I thought it was only in a specific area.
  • kagedudekagedude Member Posts: 407
    I didn't check the VIN on the car. I pretty much just looked at the sticker and concentrated on the door lining/sealer while the salesman was looking away.

    I was drawn to the Mazda 6s because of the incentives. Now, I'm not so sure. I do hope the 3 is going to be built in Japan so maybe that will make a difference in build quality.

    Although, this specific issue hasn't shown up with Ford builds, Ford builds in general has a lot of issues. I read reviews on the Focus, Windstar and Taurus. They all have some sort of issues. Therefore I smell Ford Build quality...
  • newcar31newcar31 Member Posts: 3,711
    "seize to exist"?

    I usually don't correct people in forums when it comes to spelling and grammar, but seize is the wrong word. It's "cease to exist".

    My dealer still hasn't called me yet about the "fix". What do I have to do? Wait till my doors rust off, cause I'm not calling them again?
  • arockwelarockwel Member Posts: 33
    My VIN is in the range of the "staining" issue -- in fact it is one of the earlier vehicles produced in November '02. I've been looking every week and as yet have not seen really anything at all (knock on wood). I bought the car in May. It has been raining like crazy the last couple of months here in the Pacific NW. Do you think my particular car would have shown something by now?
  • glideslopesglideslopes Member Posts: 431
    Had the DW's MPV out to the dealer today for an inspection and rotation. I checked out some 04 MZ6's.

    Good News:

     I looked under the weather stripping on 10 cars. No rust. They were moving cars around so all of their 04 MZ6's were open. They had 34 on the lot. No build dates that I saw prior to 9/03.

    Bad News: They still have 30 2003 MZ6's. All i's with AT. Some sport, some not.

    Also, I really do not care for that new antenna. It's not some small aero device off the back of the roof. It is HUGE. Really kills the roof line IMO. I've never seen one so large.

    Mark.
  • jstandeferjstandefer Member Posts: 805
    The staining that we are seeing is not rust. It is rust bleed from the sash cavity where the rust is occurring. Mazda's fix gets rid of the visible rust bleed (staining), but it does not address the actual rusting that is occurring within the door sash.

    As far as the VIN range goes... according to the TSB, the last VIN affected is *M47672, which corresponds to vehicles built in late May. Mazda has previously stated that the problem was fixed on 7/22/03. However, there have been several sightings of rust/staining on vehicles with build dates as recent as 10/03. My take is that the problem has not been fixed at the factory.

    kevin111... here is a link to the TSB:

    Mazda TSB 09-020/03

    In the Mitsu Evo's, they are finding rust on the rear bumper beam. The difference between our's and their's? Once you remove the bumper on the Evo, you can remove the rust and reprime/paint. In the door sash cavities on the 6, you can't get to the rust without tearing the door apart.

    I wouldn't mind having Mitsubishi's rust warranty. Mazda's warranty only covers perforation (rust-through). Mitsubishi's warranty will cover "corrosion other than perforation (metal rust-through) due to defects in material or workmanship."
  • newcar31newcar31 Member Posts: 3,711
    "They still have 30 2003 MZ6's. All i's with AT."

    Those might end up as rental cars.
  • kevin111kevin111 Member Posts: 991
    One of the guys I know qualifies. The other guy bought his in early October, so it probably does not. Thank you.
  • liquid0715liquid0715 Member Posts: 5
    i dont need to perform the experiment, cause i would totally agree with you if my car was dipped in a cup of water for a week or month whatever time u want, not only would i have rust but i would have other major issues, but since i dont think anybody is parking their mazda in their swimming pool i dont think ur logic would apply. now as far as the other cars being built in autoalliance that have no problems, thats great more power to them...but my point was, all the mazda 6s are the same design anywhere in the world, why are the only ones being built in US are having the problem? that seems like the problem is here in the assembly not the design..although i do agree that this door design was not the best, because it allows room for problems like the rust/stain issue.
  • chronobchronob Member Posts: 22
    "i dont need to perform the experiment, cause i would totally agree with you if my car was dipped in a cup of water for a week or month whatever time u want"
    Bear in mind that corrosion is occuring well before you can see it, and it only takes minimal amounts of O2 and moisture for rust to begin on metal that has been compromised. As jstandefer mentioned, what we're seeing is the bleeding from where the rusting is taking place. It would have taken some time before it became visible to us, so it must have started very early on.

    "but my point was, all the mazda 6s are the same design anywhere in the world, why are the only ones being built in US are having the problem?"
    That's the million dollar question, isn't it? It's also why I don't believe Mazda's explanation about the soapy solution. Why is this particular solution only used in the North American plant? Why aren't ALL 6s affected by it? Why weren't the other cars produced there before the 6 affected? Etc, etc.

    "that seems like the problem is here in the assembly not the design"
    Exactly. This is not a defective part that can be swapped out. It is a defect in the manufacturing process that affected our cars from the moment they rolled off of the assembly line. They were sold to us as "new" cars, but were not in new condition. Mazda's reaction so far has been "take your fix and like it". Hmmm, wonder if I'll ever buy another Mazda...

    "Try telescoping your steering column in and out a few times while moving it up and down. See if this has any effect?
    Mark"
    Thanks, Mark, that seems to have gotten rid of the problem! Hopefully that was all there was to it.
  • jstandeferjstandefer Member Posts: 805
    Moving around your steering column helps to redistribute the grease and you will have to do it from time to time to keep the clunks away. This is a temporary fix that Mazda of Europe came up with to keep complaints at bay while Mazda figures out why this is happening and how to fix it. This steering clunk is a design issue and affects 6's/Atenza's worldwide.
  • replayreplay Member Posts: 11
    Any update on the tests you were going to have performed regarding the rust.

    Rust bleed sounds like a good explanation, since what is visible on my car seems to wipe off. I have been worried about there being any rust I can't see, which is why i have many reservations regarding the "fix".

    Just an update. I have finally been able to talk to a so called Mazda "specialist" by phone a number of times now. She assured me that sometime in the next week mazda will be contacting affected owners. I also mentioned compensation issues for loss of resale value and extended rust warrany which she didn't shut down but didn't say i'd get either. She has also contacted my dealer and told them they could take whatever steps necessary to make sure my car is fixed.

    I get my car back today for yet another cel light at which time i will find out when and what they propose to do to fix the rust. I will keep everyone updated.
  • grove4grove4 Member Posts: 95
    From reading the last few post I think what were seeing is rust stain.The real rust is in the seam b/t the two metals.Shutting the doors and normal dripping is why it runs out from under the seam and wipes right off.So yea that stuff is a stain.I dont see how this can ever be fixed properly without sand blasting out the seam.Also the sealant that is put on is only keeping it from running out as this stain again.
  • tcichontcichon Member Posts: 7
    Picked up my car last week from my recent break down. The Diagnosis was "Oil pump gear bolt loose." which caused no PSI to the oil pump and car stopped. Tech line reference # is 322712. I am the only one with a 2003 Mazda 6 that this has happened to. There was no damage to engine or bearings of shafts. I was very pleased with the Service Manager and his staff. He said this was a first. A TSB is being created. I asked if he saw any "Rust/Staining" and he did not. He has not had any rust/staining problem on a 2003 or 2004 Mz 6 come in for that problem.
    Car is running great and I still love it!!
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