This is in response to an old post, but it bears mentioning.
You CAN get a GMPP for a GM car that is out of the 3/36 or 4/50 (Cadillac) factory warranty, if the vehicle has less than 75,000 miles on it. But you can only get a max of 2 years and coverage ends at 100,000 total miles. In 2000 I bought a GMPP for a 1995 Cadillac Fleetwood that had some 72,000 miles on it. Unfortunately, the car held up too well and nothing major started going until well after 100,000 miles. but that's another story. I feverently agree that manufacturer backed extended "warranties" are the only smart moves.
****That's the message I replied to, and I want to know how it works.
I sell GMPP, I would like to know how too. What is not stated is if that was when the car was purchased. I f you are buying used it can be done. I am under the impression that if you currently own the car you cannot.
Hi, I just purchased a 2005 Pontiac Vibe and am very pleased with it so far. I am interested in purchasing a General Motors Protction Plan extended warranty. Reading some of the past posts, I see that Black's Pontiac and Charles Capper Auto Center seem to sell them for less. Does anyone have experience dealing with either of these dealers? Would you recommend them? Are they selling the GMPP or some after market extended warranty? Thanks very much in advance!!
I've never considered a plan in the past but this time I'm going to get one for a Malibu ( Major Guard Class 2 ) for 60/100K with $0/deduct.
Now this thread is great because it pointed me to Blacks and Cappers where I was able to get a quote before I sat down with the infamous F&I guy. Blacks says List is $2,115 and he'll sell it for $1645. The F&I guy at my dealership is willing to match that!
This is a great step forward in progress from being blind sided by the F&I guy, but the problem is I'm still negotiating down from list. How do I know what cost is on this plan so I can negotiate up? I'm surprised Edmunds doesn't ( can't? ) have TMV charts for these plans.
When i shopped for a GMPP my selling dealer wouldn't touch Capper or Blacks price !
Remember if you buy from them... capper/black... You may be able to save $$$$ on that $1600 because of sales tax you won't have to pay buying it out of state instead of your selling dealer !
I want to purchase an extended warranty for my 2003 F250 deisel 4wd. I have narrowed it down to these two companies. Would like to here some feedback from the experts out there.
Unfortunately, your info is correct. You need either check with your local dealer who do they reccomend or select Exteded Warranty company by yourself. I own 99 Saab 9-5. Couple years ago I bought an extended waaranty up to 100 K miles and had my A/C repaired twice.
If your Ford is still under its b2b warranty then go get a Ford ESC, there are no others in the aftermarket world that are as good. If its not, well, put the money away in a savings account and pay for the repairs as they happen......you have a better chance doing that then going with some fly by night aftermarket *warranty* company.
You should have a 5 year/100k diesel warranty on that truck which will cover any expensive diesel repairs.
Hi nvr2l8. The previous poster, akangl (Hi Jolie btw) took the words right out of my mouth. I always recommend manufacturers' official extended warranties to consumers who want to have the peace of mind that an extended warranty provides. Manufacturers are much more likely to step up to the plate and cover a repair than an independent third party warranty provider because it is in manufacturers' best interest to keep you as a happy, and for their sake hopefully a loyal customer. Dealers' service departments are often given the run around by independent warranty providers, taking forever to get approval for repairs. Not only that, but a number of independent warranty companies have gone bankrupt over the years, leaving their policyholders with worthless pieces of paper rather than valid warranty contracts. Automakers are much more financially stable than any independent warranty company.
Remember that in most states, the selling prices of extended warranties are negotiable. Not only that, but you do not have to purchase your extended coverage from the dealer that you bought your truck at or the one that you plan to have it serviced at. You are free to do so from any Ford dealer in the U.S. If I was in your situation, I would shop around on-line for price quotes on an official Ford extended warranty for this truck. You should be able to find a number of dealers that sell Ford warranties to consumers over the Web. Here is a link to a site that will give you a price quote: Ford ESP. Once you have gotten a quote, take it to the dealer that you plan to have your truck serviced at and see if they will beat, or at least match it. While you are not required to buy your warranty from the dealer that will be performing the majority of your service work, it never hurts to do so.
I'm not going to get into the 245 reasons of why "not" to buy an aftermarket warranty, but I will give you just a few good reasons why to stay with the manufacturers extended warranty ..
We get folks down here from NY, Kansas, Denver, NJ, Minnesota etc etc .. and most service departments don't have the time, or the patience to negotiate with the aftermarket warranty companies, nor should they .. they're not there to negotiate tow bills, water pump costs, labor on a failed air conditioner or blown head gaskets, it costs what it costs ... would you negotiate prices for a heart surgery.?
Stay with the factory warranties - you will especially appreciate it if you have a failure in Albuquerque NM or Altoona PA (or any place in between) and the nearest dealer is 25 miles away ....
No so fast ... maybe the Hyundais of old would have put the company in financial hardships - but not so with the recent cars.
I have a 2002 Elantra and have not had one warranty related problem - unless you count a light bulb. 3 years and over 38K. I bought the car for the price (cheap) and the warranty (great bumper to bumper and the 100K drivetrain) ... but I receommend and will buy a hyundai again because it is a very good car!
I did this in 2000 on a 1995 car. It was 5 years old with over 70,000 miles on it. I have the GMPP card and papers in the car's doc folder in my file cabinet. The rules might have been different in 2000 and / or they might be different for Cadillacs (every other GM make CPO program only extends the new car warranty for 3,000 miles while Cadillac's CPO program is a 6 yr, 100,000 mile warranty extension and it's the real cadillac bumper to bumper warranty).
That might be the difference, 5 years ago or special rules for Cadillac. I believe they would have offered my a GMPP on my 2000 that I bought this past august if it had less than 70,000 miles on it (but it had almost 80,000 miles so i REJECTED the aftermarket toilet paper quality "warranty".
caveat:
DON"T EVEY BUY A "WARRANTY" THAT EXCLUDES 'WEAR', THAT IS THEIR EXCUSE FOR NOT FIXING ANYTHING EVER!
for a 2005 CR-V 7yr/100K mi with $0 deduct, it's gonna be $990(1080 quoted on site but if you enter your email address they send $90 promo code). When i called dealer to match (they wanted 1550), he told me they couldn't and i should jump on this offer.
I was shopping for another warranty recently and found Auto Warranty Associates. Got a quote, looked good, then called them back, and their numbers are disconnected! I went back to where I had one originally, www.warranties4wheels.com and should have never strayed. Be careful of dealing with "new companies" with old tricks.
ummm, actually no. sorry just trying to share what i thought was a good price and i thought it was funny that the dealer didn't even attempt to talk me out of it. do with the info what you will. more info = more choices.
don't assume that you've got it all figured out.
edit: for the record, i haven't yet purchased from them since i haven't received my car yet. i just found the price and thought i'd share.
Enough with the accusations. Post your own experience, and if you don't like someone else's message, skip it.
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CarMax extended service policies are underwritten by AON Corp. out of Virginia....40 year old company! There warranties are good and if you choose you can use your own mechanic or go to the dealer of choice.........let me know if any ohter questions!!
mechanic if you don't mind paying up front and hoping for a reimbursement...I know my local independent guy isn't set up to bill Carmax, or anyone else, for that matter.
I have a 2003 subaru forester purchased in September of 2002. The original factory warranty is about to expire at 36,000. The car is now too small for my family so we plan to sell it in the next 6 months. I wonder if purchasing an extended warranty now will "pay for itself" by making my car more attractive to a buyer and fetching me a higher selling price. I'm guessing I'll need to pay around $600 or so for this service contract. Thanks!
Hi mccomas. I personally wouldn't purchase an extended warranty on any vehicle that I was planning on selling in the near future. Most consumers who purchase vehicles privately are fairly price conscious. Adding another $600 to the price of your vehicle will scare many potential customers off, even if it does come with additional coverage.
thanks for your reply. i should have mentioned that i'm not sure if i'll sell the car myself, sell it to a dealer, or trade it in. would that make a difference?
You're welcome, mccomas. No, that wouldn't make a difference in my answer at all. In fact, I suspect that dealers would have even less use for an extended warranty on your car than the general public would.
I own a Chrysler 300 M (2000) with 68,000 miles. The manufacturer's warranty of course has run its course. Would you consider $1800 for 49 months or 49,000 miles a rip-off? The company is Continental Warranty underwriters...Great American Insurance Group...thanks for any replies...PG
Normally, most of us would advise you not to do it. However, the 300M is notorious for some expensive electrical/computer problems, and you can't likely buy a manufacturer-backed warranty now. Are you planning to keep this vehicle for several more years?
Before you consider purchasing a third-party service contract, you need to read it carefully to see what's excluded. You also need to check out how claims are paid. Do you have to pay first, then get reimbursed by Continental? This could leave you holding the bag if they deny your claim.
If Continental pays directly, you need to talk to your preferred service centers to see if they work with this company. It would be a waste of money if you purchased the service agreement, then found out that there's not a shop that will take this warranty and you're STILL out of pocket, hoping to get reimbursed.
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Has anyone used Intercontinental Warranty? They have some good quotes. I was quoted $1900 for a 6 year/100,000/0 deductible for my 03 F250. By the way, I know I should go with Ford's extended warranty but it is $1000-$2000 more that the aftermarket quotes.
Which one do you mean? Has anyone out there used Continental in the past...I know I am past the warranty period...does this mean I absolutely cannot get a manufacturer's warranty at this point? Thanks for any help you can give me...Pat
I am waiting for the contract...the contact person told me that repairs are handled using a company credit card...I was wondering if I could still get a factory-based warranty? I have read several posts and most say that is the way to go...I am currently out of warranty with 68,000 miles...
Also, do you have any experience with Continental Warranty out of Hollywood, Calif? They are underwritten by Great American Insurance Group.
i just purchased a 2001 mercury sable ls premium with 70800 miles. i definitely want an extended warranty but am overwhelmed by the amount of companies out there. Does anyone recommend on in particular. and what should i expect to pay for a 36,000 or 48,000 0/deduct. coverage.
I've never purchased ANY aftermarket warranty, so I don't have any info on that company.
Your best bet is to contact your dealership and ask about a factory extended warranty - the availability differs from manufacturer to manufacturer, and I'm not sure about Chrysler's policy. If available, it will be more expensive, but probably well worth it.
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I contacted the local chrysler dealer here and they said my car would need to be inspected first and then if ok would offer me a chrysler warranty 3 years or 45,000 miles for approx. $1600. That is a middle of the road plan, not as inclusive as bumper to bumper, yet not limited to only the power train, etc. Seems kinda pricey!!!
****Has anyone used Intercontinental Warranty? They have some good quotes. I was quoted $1900 for a 6 year/100,000/0 deductible for my 03 F250. By the way, I know I should go with Ford's extended warranty but it is $1000-$2000 more that the aftermarket quotes****
TRUST ME, that $1k-$2k will be WORTH it!! What are you going to do when you pay that $1900 to Intercontinental Warranty and they do a Warranty Gold (go belly up) and you are left with nothing, not even 19 cents? Ford has a reason to keep you happy, you are driving one of thier trucks. Either that or bank the $1900 and use it when you need it.
We paid $2200 for a Ford ESC on our Dodge (bought used at the Ford dealer), it has more than paid for itself. No hassles, nothing, just take it in, pay the deductible and *poof* fixed truck. I inquired with Warranty Direct and found I could get better (supposedly) coverage for 1/2 the price. It was tempting but I am VERY happy we stayed with a major manufacturer backed ESC.
Don't toss your money at an aftermarket company, it ain't worth it. Go with the Ford ESC if you can get it.
To be fair, 1source has a reserve fund, so that in the event it goes bankrupt, the funds are still protected to help cover your warranty. I don't personally have an extended warranty with this company, but have been researching companies and this one is one in particular that has a reserve fund.
If it covers the electrical system & EGR module, then it'll likely be well worth the money. Obviously, no one can predict the future and your vehicle may be trouble-free for the next 3 years. But unless you plan on stashing away extra money every month just in case, then the peace of mind is important on a vehicle that has a record of expensive problems.
You should visit our 300M Problems & Solutions discussion to see what kind of troubles other owners have had at higher mileage to see if it seems worth the cost to you.
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I'm in the process of purchasing a Toyota. They asked me if I wanted an extended warranty of 6yr, 75,000 miles for $600. Car comes with a warranty of 3yr, 36,000 miles. The extended warranty runs concurrently with the 3yr warranty, meaning you get an additional 3yr. and the additional mileage. Is this worth purchasing? Or am I throwing away $600. We do plan on keeping the car for an extended time.
$600 isn't much for peace of mind, but are you honestly worried about that time between 36k miles and 75k miles? That's usually the time period I find my cars are at their best behavior. Its that 80K to 100K that seems to be problematic for me.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Yes, a friend of mine paid $600 on a 6 yr/100k miles entended warranty for his 2004 V6 Highlander about 4 months back. You should be able to get a similar plan on the Camry for the same or lower price.
Just purchased a 2001 Jeep GC with 46K miles, debating whether or not it would be beneficial for me to go with an extended warranty. I was quoteded with the following from Warranty Direct:
Are you familiar with the Millennium product? I bought a Sebring LXI 2 1/2 years ago. The dealer told me I was buying an extended warranty throught Chrysler. I found out tonight that it is with Millennium. I received a card from Chrysler in the mail offering me an extended warranty. Called the number and the rest is history. I also called the dealer. I'm beyond angry. Would love to know the difference in coverage. I bought the top of the line package that includes road side service and replacement car if mine is in the shop for more than 24 hours. I'd really like some input from anyone out there.
You should have received a contract in the mail. READ IT. All the way through. I haven't heard of Millenium.
jhor: PLEASE read through the pile of posts on this thread. I would advise against any service contract, but if you must have one, buy one backed by the manufacturer. You will recognize it by the manufacturer's logo (or name) on the paperwork you sign.
We have a 2003 Chevy Express 2500 12 passenger van. This is our family vehicle. It has 30,500 miles on it and we have put about 7000 on it in 14 months. This should be typical, some years up to 10000. We plan to keep it as long as possible.
After reading this forum we have decided to go with a GM extended warranty or put the money in the bank. When we were looking at the third party warranties, we were offered 100,000 miles and 7 years. That seemed worth it until we read these forums.
We can really only afford the GM 48 mo/40,000 miles or the 48 mo/32,000 miles. The 60 month 40,000 miles jumps up $900 in price(at one of the dealerships that was mentioned on the forums)-
Question: Is 40000 more miles (putting us at 70000) going to be statistically helpful? How do we determine if our make/model van has repairs that are typically needed before 70000 miles? We are having trouble assessing the risk/benefit factor. Are we better off saving the money because the repairs are more likely to occur after the 70000 miles or are we better off getting the warranty because the covered repairs are likely to come before the 70000 miles? Any opinions?
I am about to purchase a 2005 Nissan Frontier LE Crew Cab 4 x 4. Does anyone know what a 5 year 100,000 mile extended warranty cost? Is the cost negotiable?
Hi, I have been browsing the board about extended warranties We have never had major problmes on a toyota before... However we are purchaising an 05 Tacoma for the dd and our ins. says they have a bumper to bumper 7 yr 100,000 mi for 43 dollars per year with a 250 ded.
Would like any input you have on this?!
does anyone else have ins. type extended warranty plans?
Why do so many people in here paint with such a broad brush? Has anyone ever looked at Warranty Week, an industry trade web site? Quite a few third party warranty companies are mentioned and all are quite large in size with good backing.
I think you are confusing third party and web based companies. I wouldn't touch a web based warranty with a 10 foot pole.
Here is alink to the Warranty Week story. Please note that it also mention non-auto warranty providers.
I did a lot of research before I bought my warranty and went with Warranty Direct, mainly due to an excellent record and the fact that they are primarily a wholesaler and not purely web based. I've had 3 claims paid without a hitch and have recommended them to 3 others. Take it for what it's worth.
Comments
This is in response to an old post, but it bears mentioning.
You CAN get a GMPP for a GM car that is out of the 3/36 or 4/50 (Cadillac) factory warranty, if the vehicle has less than 75,000 miles on it. But you can only get a max of 2 years and coverage ends at 100,000 total miles. In 2000 I bought a GMPP for a 1995 Cadillac Fleetwood that had some 72,000 miles on it. Unfortunately, the car held up too well and nothing major started going until well after 100,000 miles. but that's another story. I feverently agree that manufacturer backed extended "warranties" are the only smart moves.
****That's the message I replied to, and I want to know how it works.
Now this thread is great because it pointed me to Blacks and Cappers where I was able to get a quote before I sat down with the infamous F&I guy. Blacks says List is $2,115 and he'll sell it for $1645. The F&I guy at my dealership is willing to match that!
This is a great step forward in progress from being blind sided by the F&I guy, but the problem is I'm still negotiating down from list. How do I know what cost is on this plan so I can negotiate up? I'm surprised Edmunds doesn't ( can't? ) have TMV charts for these plans.
Remember if you buy from them... capper/black... You may be able to save $$$$ on that $1600 because of sales tax you won't have to pay buying it out of state instead of your selling dealer !
IMO: Hammer out the vehicles price first !
Then deal with the ad ons.........
You should have a 5 year/100k diesel warranty on that truck which will cover any expensive diesel repairs.
Remember that in most states, the selling prices of extended warranties are negotiable. Not only that, but you do not have to purchase your extended coverage from the dealer that you bought your truck at or the one that you plan to have it serviced at. You are free to do so from any Ford dealer in the U.S. If I was in your situation, I would shop around on-line for price quotes on an official Ford extended warranty for this truck. You should be able to find a number of dealers that sell Ford warranties to consumers over the Web. Here is a link to a site that will give you a price quote: Ford ESP. Once you have gotten a quote, take it to the dealer that you plan to have your truck serviced at and see if they will beat, or at least match it. While you are not required to buy your warranty from the dealer that will be performing the majority of your service work, it never hurts to do so.
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I'm not going to get into the 245 reasons of why "not" to buy an aftermarket warranty, but I will give you just a few good reasons why to stay with the manufacturers extended warranty ..
We get folks down here from NY, Kansas, Denver, NJ, Minnesota etc etc .. and most service departments don't have the time, or the patience to negotiate with the aftermarket warranty companies, nor should they .. they're not there to negotiate tow bills, water pump costs, labor on a failed air conditioner or blown head gaskets, it costs what it costs ... would you negotiate prices for a heart surgery.?
Stay with the factory warranties - you will especially appreciate it if you have a failure in Albuquerque NM or Altoona PA (or any place in between) and the nearest dealer is 25 miles away ....
Terry.
I have a 2002 Elantra and have not had one warranty related problem - unless you count a light bulb. 3 years and over 38K. I bought the car for the price (cheap) and the warranty (great bumper to bumper and the 100K drivetrain) ... but I receommend and will buy a hyundai again because it is a very good car!
I did this in 2000 on a 1995 car. It was 5 years old with over 70,000 miles on it. I have the GMPP card and papers in the car's doc folder in my file cabinet. The rules might have been different in 2000 and / or they might be different for Cadillacs (every other GM make CPO program only extends the new car warranty for 3,000 miles while Cadillac's CPO program is a 6 yr, 100,000 mile warranty extension and it's the real cadillac bumper to bumper warranty).
That might be the difference, 5 years ago or special rules for Cadillac. I believe they would have offered my a GMPP on my 2000 that I bought this past august if it had less than 70,000 miles on it (but it had almost 80,000 miles so i REJECTED the aftermarket toilet paper quality "warranty".
caveat:
DON"T EVEY BUY A "WARRANTY" THAT EXCLUDES 'WEAR', THAT IS THEIR EXCUSE FOR NOT FIXING ANYTHING EVER!
http://curryhondacare.com
for a 2005 CR-V 7yr/100K mi with $0 deduct, it's gonna be $990(1080 quoted on site but if you enter your email address they send $90 promo code). When i called dealer to match (they wanted 1550), he told me they couldn't and i should jump on this offer.
ummm, actually no. sorry just trying to share what i thought was a good price and i thought it was funny that the dealer didn't even attempt to talk me out of it. do with the info what you will. more info = more choices.
don't assume that you've got it all figured out.
edit: for the record, i haven't yet purchased from them since i haven't received my car yet. i just found the price and thought i'd share.
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I own a Chrysler 300 M (2000) with 68,000 miles. The manufacturer's warranty of course has run its course. Would you consider $1800 for 49 months or 49,000 miles a rip-off? The company is Continental Warranty underwriters...Great American Insurance Group...thanks for any replies...PG
Before you consider purchasing a third-party service contract, you need to read it carefully to see what's excluded. You also need to check out how claims are paid. Do you have to pay first, then get reimbursed by Continental? This could leave you holding the bag if they deny your claim.
If Continental pays directly, you need to talk to your preferred service centers to see if they work with this company. It would be a waste of money if you purchased the service agreement, then found out that there's not a shop that will take this warranty and you're STILL out of pocket, hoping to get reimbursed.
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Which one do you mean? Has anyone out there used Continental in the past...I know I am past the warranty period...does this mean I absolutely cannot get a manufacturer's warranty at this point? Thanks for any help you can give me...Pat
I am waiting for the contract...the contact person told me that repairs are handled using a company credit card...I was wondering if I could still get a factory-based warranty? I have read several posts and most say that is the way to go...I am currently out of warranty with 68,000 miles...
Also, do you have any experience with Continental Warranty out of Hollywood, Calif? They are underwritten by Great American Insurance Group.
Thanks so much for your help...Pat
Thanks for any help moe
Your best bet is to contact your dealership and ask about a factory extended warranty - the availability differs from manufacturer to manufacturer, and I'm not sure about Chrysler's policy. If available, it will be more expensive, but probably well worth it.
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TRUST ME, that $1k-$2k will be WORTH it!! What are you going to do when you pay that $1900 to Intercontinental Warranty and they do a Warranty Gold (go belly up) and you are left with nothing, not even 19 cents? Ford has a reason to keep you happy, you are driving one of thier trucks. Either that or bank the $1900 and use it when you need it.
We paid $2200 for a Ford ESC on our Dodge (bought used at the Ford dealer), it has more than paid for itself. No hassles, nothing, just take it in, pay the deductible and *poof* fixed truck. I inquired with Warranty Direct and found I could get better (supposedly) coverage for 1/2 the price. It was tempting but I am VERY happy we stayed with a major manufacturer backed ESC.
Don't toss your money at an aftermarket company, it ain't worth it. Go with the Ford ESC if you can get it.
I don't know anything about 5star.
Warranty Gold among others "claimed" reserve funds, protected, yada, yada, AM Best +++++
rated........
Still went broke and stole a lot of folks money !
Take it from ME who got burned by a 3rd party warranty company.
You should visit our 300M Problems & Solutions discussion to see what kind of troubles other owners have had at higher mileage to see if it seems worth the cost to you.
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$600 isn't much for peace of mind, but are you honestly worried about that time between 36k miles and 75k miles? That's usually the time period I find my cars are at their best behavior. Its that 80K to 100K that seems to be problematic for me.
'11 GMC Sierra 1500; '98 Alfa 156 2.0TS; '08 Maser QP; '67 Coronet R/T; '13 Fiat 500c; '20 S90 T6; '22 MB Sprinter 2500 4x4 diesel; '97 Suzuki R Wagon; '96 Opel Astra; '11 Mini Cooper S
Does the ex-warranty start from day 1 ?
Or does it start AFTER the mfr. warranty ends ?
Check that out and BE SURE ! Some ex-warranties start and run along side the mfr. warranty...
Some don't..........
4 Years / 100000 $ 1,830
Any thoughts from anyone??
jhor: PLEASE read through the pile of posts on this thread. I would advise against any service contract, but if you must have one, buy one backed by the manufacturer. You will recognize it by the manufacturer's logo (or name) on the paperwork you sign.
After reading this forum we have decided to go with a GM extended warranty or put the money in the bank. When we were looking at the third party warranties, we were offered 100,000 miles and 7 years. That seemed worth it until we read these forums.
We can really only afford the GM 48 mo/40,000 miles or the 48 mo/32,000 miles. The 60 month 40,000 miles jumps up $900 in price(at one of the dealerships that was mentioned on the forums)-
Question: Is 40000 more miles (putting us at 70000) going to be statistically helpful? How do we determine if our make/model van has repairs that are typically needed before 70000 miles? We are having trouble assessing the risk/benefit factor. Are we better off saving the money because the repairs are more likely to occur after the 70000 miles or are we better off getting the warranty because the covered repairs are likely to come before the 70000 miles? Any opinions?
Would like any input you have on this?!
does anyone else have ins. type extended warranty plans?
TIA kathy
I think you are confusing third party and web based companies. I wouldn't touch a web based warranty with a 10 foot pole.
Here is alink to the Warranty Week story. Please note that it also mention non-auto warranty providers.
http://www.warrantyweek.com/archive/ww20050119.html
I did a lot of research before I bought my warranty and went with Warranty Direct, mainly due to an excellent record and the fact that they are primarily a wholesaler and not purely web based. I've had 3 claims paid without a hitch and have recommended them to 3 others. Take it for what it's worth.