Did you recently take on (or consider) a loan of 84 months or longer on a car purchase?
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Car_man
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Smart Shoppers Messgae Board
http://www.capperautocenter.com/
Car_man
Host
Smart Shoppers Messgae Board
I was going for a 5 year loan and I felt that I wanted it covered for as long as I was making payments. I asked repeatedly if we were understanding each other about what I was getting over a half a dozen times. Factory warranty up until 36,000 and then the extended warranty brings us up to.... etc. I purposely asked this to be confirmed, So I knew what we were getting.
When it came to the signing, I was told that the remaining factory warranty is null and void and
the extended warranty kicks in. There was so much double talk and when I challenged him, He said the rules changed, ""it use to be that way." I asked why is this car no longer certified? "They would have to charge me $100 he said and you do not need it.
I had done all the research, negotiating, and haggling and then my Husband came in signed the contract.
I just felt just totally defeated and deceived.
I now see that I shoul have researched Extended Warranties!!!!
Do they have a right to not extend the Factory Warranty? I only had verbal confirmation repeatedly for two days.
We love the car, but they were so deceptive.
Do We have a chance to have them honor the remaining Factory Warranty?
We are talking about nearly a year of coverage actually.
Did we just get taken? Forget it, enjoy the Car?
Car_man
Host
Smart Shoppers Message Board
Now, go to http://www.capperautocenter.com/ and give them a call. You'll save a bundle of money on your GMPP (General Motors Protection Plan) extended warranty. Forget the dealer!
MOST ex-warranties are all different also.
Some start on the day and mileage when you purchase, some the day your factory warranty expires, and again some start from DAY 1 when the vehicle was purchased new !
You must read the contract closely for start, end, mileage, whats covered, whats NOT etc.
Don't rely on any verbal stuff you may be told.
Anybody can be mistaken, dishonest etc.
Be afraid, very afraid when someone wants you to part with YOUR money !
Take it from ME ! Buy only a mfr. backed ex-warranty !
I got burned once ! They cost more....BUT !
I bought a 2004 Saturn VUE back in April 2004. It has 3yr/36k manufacturer's warranty (I think). We have about 4k miles on it now.
When its gets around 30k (in about two years), I'll decide if I want to trade up to a minivan or keep it for a while longer.
That said, I looked at capperauto and didn't see a link for Saturn under the GM plans they offer.
Does Saturn have it's own Manufacturer-backed warranty plan?
Also, am I going to pay more for the ex-warranty by waiting two years before getting the extended warranty (but making sure I get it before my original 3/36 warranty expires)?
Thanks.
-juice
There is more profit margin on the warranty than on some cars.
Try shopping via e-mails to dealers.
-juice
Titanium plan, exclusionary coverage.
60 months/100,000 miles with $0 deductible is $1,435.
That is a good bit cheaper than the gmpp. I feel that one major repair within the next 65K miles would pay for that. Any comments or suggestions would be greatly appreciated.
The best bet is to negotiate on a real GMPP contract from a dealer.
When I was in F&I, I sold contracts all day to our credit union and cash buyers for $100 over cost - I'd take out my cost book, go over the plan, help them choose the right one for their mileage and driving requirements, and git 'er done...
But, you need to read any contract very carefully and note all of the exclusions and requirements. Some can be worded very nebulously, so that problems due to "wear-and-tear," or "owner negligence," which are excluded on every policy, can be attributed to most anything that goes wrong.
As driftracer rightly pointed out, many non-manufacturer backed warranties may require you to pay first, then submit for reimbursement. Others claim that their policies are accepted directly by service centers, but you would have to check on which shops in your area actually accept that warranty, and decide whether that's where you want your vehicle repaired.
Most folks on this board would recommend against the third-party just for those reasons - plus, if the backing company folds, you can be out the money AND the coverage (see Warranty Gold thread). Only you can decide what risks and cost you're willing to incur, but no matter which route you choose, I wouldn't buy before a careful review.
kirstie_h
Roving Host & Future Vehicles Host
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
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Has anyone had experience with a Honda Care extended warranty? If so, how does this price compare to what you were offered? Any advice would be very much appreciated. Thanks in advance.
One thing is Honda doesn't include roadside assistance with their new cars (last time I checked), so that warranty gives you 7 years of roadside assistance, which definitely adds value.
-juice
http://www.continentalwarranty.net
WOW, talk about HIGH pressure sales, I've never felt SO pressured in my ENTIRE LIFE talking to a salesman. The guy kept on saying if I wait and call back to give a decision, I would not be able to get any of the additional offers, or the low rate quoted with the extra month/1,000 miles. This is stated on their homepage, which might I mention is QUITE meager in it's content:
"Incentives such as: Roadside Assistance, Trip Interruption, Car Rental Allowance, Waiver of Vehicle Inspection Fee and 0% financing are only available on the initial contact."
In any case, after spending about 40 minutes on the phone with him mulling over it and asking a million questions, I FINALLY caved in. I'm usually good at saying NO to high pressure sales, but the offer was too good, and I never seen a rate this low. Basically I got 25 months/25,000 mile coverage for a 96 Audi A4 2.8 Quattro with 99,600 miles for $1698.
I believe 1SourceAutoWarranty was over $3,000 for similar coverage, and the lowest I could find elsewhere was at warrantywarehouse for about $1,880 24months/24,000 miles.
I know what I got sounds too good to be true, and it probably is, but I was too in the moment, pressured into making a decision right then and there, and the reassurance that I can cancel for a full refund within the first 30 days is what sealed the deal.
But even with that reassurance I'm still concerned. First of all, he would not send me the contract first without me giving the deposit (which is supposed to be fully refundable 1st 30 days), and 2nd of all, I could not find ANY info on this company or any reliable feedback from actual customers anywhere on the internet. I'm still confused whether they are backed by a reputable reinsurer's company or by a retention risk group which of course no one would want.
Plus, who in their right mind would offer an extended warrantee on any car without requiring any inspection on their end? Currently my car has no problems and I didn't lie, but it just makes no sense to me.
Should I be concerned? Anyone have any info on this company or personal experience?
"who in their right mind would offer an extended warrantee on any car without requiring any inspection on their end?"
Someone who had no real intention of paying claims.
I'd be cancelling immediately, and not nearly as prone to a telephone sales pitch next time.
Two clues that you should cancel as fast as you can. Never, I repeat never sign any contract without being allowed time to fully read it. Second, you should always check with reliable sources before purchasing anything over the phone or Internet. It costs virtually nothing to run a small operation by phone or by Internet, therefore making those media susceptible to use by scam artists.
kirstie_h
Roving Host & Future Vehicles Host
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
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We got a great deal on a 04 Sienna LE and wanted to see what type of Extended Warranty deals people are getting.
I am not sure if we are really interested in the Extended Warranty (depends on the price), I need some numbers for reference if the "pitch" is thrown.
I am sure that they will hit me with the high numbers because I got the mini-van for about $200 over invoice.
I think something in the 7/75 or 7/100 range would fit our needs
Thanks in advance!
Car_man
Host
Smart Shoppers Message Board
(this is just select parts of the contract)
Definitions:
* Breakdown - The failure of any COVERED PART to perform the function for which it was intended, due to a mechanical or electrical defect. Breakdown does not include the gradual reduction in operating performance where a failure has not occurred.
* hmmm, the guy on the phone told me wear and tear is covered....
** Emergency Roadside Assistance Coverage:
Coverage Provided by Emergency Response Marketing. Max Benefit of $100 per incident applies.
*** Mechanical Coverage
Our Obligations:
During the mechnical coverage term of this contract, we will pay on your behalf or reimburse You for pre-authorized expenses incurred for the repair or replacement of a COVERED PART which experiences a BREAKDOWN*. We will make payment or reimbursement by check, Mastercard of Visa. Such expense(s) are not to exceed the manufacturer's suggested retail price for a part and the average costs for similar repairs, or as nationally published. Labor rate times shall be determined using standard Alldata, Chilton or Mitchell labor rate time guides. Replacement may be made with a part which is of a like, kind and quality comparable with the original specifications and wear tolerances of Your Vehicle.
COVERED PARTS:
Engine - blocks, cases, housings, rotor housings, cylinder heads and all internal lubricated parts; turbocharger assemblies; supercharger assemblies; water pump
Transmission and Transfer Case - cases, housings and all internal lubricated parts; torque converter; front pump
Front and Rear Wheel Drive - differential, final drive, drive axles, transaxle assembly and all internal lubricated parts; axle bearings; constant velocity joints.
Air Conditioning - Compressor
Brakes - Master Cylinder; vacuum assist booster; disc brake caliper; wheel cylinders; compensation valve; brake hydraulic lines and fittings; wheel speed sensors, pressure modulator valve, isolation dump valve and accumulator.
Cooling System - Cooling fan motor; thermostat and heater control valve.
Electrical - alternator; starter motor; back up light switch; window switches; blower motor, front wiper motors.
Fuel System - Fuel pumps; fuel distributor; fuel injectors; metal lines; fuel pressure regulator; fuel tank and sending unit; diesel accessory vacuum pump.
Steering - steering gear, steering rack and power steering pump assemblies and all internal lubricated parts; intermediate shaft; main shaft; seals and gaskets.
Limits of Liability:
The total of all benefits paid of payable under this Contract shall not exceed the actual cash value of the Vehicle on the Contract Effective Date. This determination will be made using the N.A.D.A. Official Used Car Guide for an average condition vehicle at the Contract Effective Date. The total benefits payable for any single repair or replacement shall not exceed the actual cash value of the Vehicle on the Breakdown Date. This determination will be made using the N.A.D.A Official Used Car Guide for an average condition vehicle at the Breakdown Date.
The liability of anyone performing under this Contract for incidental and consequential damages arising from performance or failure to perform under this Contract or breach of any implied warranties, including the warranty of merchantability, arising by operation of law by virtue of performance under this Contract, is expressly excluded. Such incidental and consequential damages include, but are not limited to, property damage, loss of use of the Vehicle, loss of time, inconvenience and commercial loss.
**** Events which are NOT covered: (list is long, i'll include the one's worth noting)
- Any repair(s) and/or replacement(s) not authorized by Us prior to the commencement of any repair(s) and/or replacements
- Consumable items and scheduled maintenance, adjustments and wear items, including but not limited to: batteries, belts; brake friction materials and parts; brake drums and rotors; hoses other than steering and air conditioning hoses; light bulbs; manual transmission clutch disc and lining, throw out bearing and pressure plate; clutch master and slave cylinders; spark plugs and ignition wires; distributor cap and rotor; tires; wheel balancing; and wiper blades. Filter, lubricants, coolants and refrigerants unless replacement is required in connection with a Breakdown
- A breakdown caused by negligence, misuse, improper servicing, or failure by You to perform manufacturer required or recommended maintenance services.
- A breakdown caused by the lack of proper and neessary amounts of coolants or lubricants or caused by sludge buildup, contaminant(s), or foreign object(s)
- Sales or other taxes applicable to replacement or repair of Covered Parts
- Breakdown caused by accident, civil commotion or riot, collision or upset, glass breakage, earthquake, explosion, falling objects, fire or smoke, flood, fluid contamination, freezing, fuel contamination, hail, lightening, malicious mischief, oil contamination, rust or corrosion, theft or larceny, vandalism, flood, water, water contamination, windstorm and other external forces or events
- Turbocharger, Supercharger, Diesel, Four Wheel Drive, All Wheel Drive or All-Wheel Steering components, parts or related breakdowns unless the corresponding surcharge item is listed on teh Declaration Sheet.
- A breakdown caused by a failure of a non-covered part.
- Damage caused by Your failure to take or cause to be taken, reasonable precautions to prevent further damage when an apparent problem exists
- Vehicles with modifications or alterations to the powertrain, suspension (including tire or wheel sizes or offsets) or the exhaust system not approved by the Vehicle manufacturer.
***** Your Responsibilities:
You must follow the procedures below in order for you to receive the coverage benefits provided by this Contract. If you do not follow these procedures and such failure causes a Breakdown, further damage or unnecessary repairs, or prevents us from obtaining the necessary information as indicated below, coverage will be denied or reduced.
- You must have your vehicle maintained as recommended by the manufacturer, keep all fluid(s) at proper levels between service intervals and save all sales receipts, invoice or work orders showing the date, odomter reading, a description of your vehicle, the VIN and the maintenence services performed, including parts and fluids used to complete these services.
- You must authorize any charge(s) necessary to determine the cause of failure. This includes necessary diagnostic and tear down charges. If it is determined that the failure does not constitute a Breakdown under the terms of this
- You are responsible for payment of sales or other taxes applicable
- You must cooperate in Our investigation of the Breakdown. You must allow us to inspect your vehicle if we ask to do so.
****** If you have a Breakdown Claim
No repairs or payment shall be made without prior authorization from us
- Emergency repairs outside of claims hours may be made withour prior approval; however, total cost is limited to $350 and you must save all failed parts.
- You must upon request, provide us with verifiable copies of all sales receipts, invoices, and work orders showing that the Vehicle has been properly serviced and maintained according to manufacturer specifications
Shop the net for a mfr. warranty. They CAN be had for a reasonable price that may be lower than your selling dealer.
I got ripped off ONCE by a non-mfr. aftermarket warranty.
Once bitten twice shy............
Seriously, it's your money, so do what you want. But for true piece of mind, spend the extra $'s for the factory warranty.
The Sandman :-)
Most BASIC warranties won't cover adjustments past 12,000 miles, just for your information.
Warranties, in general, cover breakdowns and failures, not adjustments. I think your expectations are a little too high for ANY warranty.
PS: Don't tell anybody your honda has problems at 100k miles.
Some folks will think your honda bashing and won't believe you!
Only GM cars have problems from what I read here! LOL.................
I sold extended warranties, and was very strong as an F&I guy, like three acres of green onions.
At a Honda store, my warranty sales covered only 7% of the total contracts. At a GM and Chrysler store, with Pontiac, Buick, GMC, Dodge, Jeep and Chrysler, I averaged 45%.
Drift..Did they ever find your MC that was stolen last year ? How about your PT issues?
Haven't seen ya post much about them and was wondering ...............
The wife said she wanted another truck, so I'm getting a TRUCK. We've owned 2 duallies, both crew cabs, a crew cab SRW, and two Suburbans, so she'll be fine with it.
With the 6.0 Powerstroke issues and fuel delivery issues I'm seeing in lemon law cases, I'll be getting the Ford ESP Premium Care "Wraparound" for it for sure...
At least the Ford is way back (statistically) from the GM diesel cases I'm seeing - those Duramaxes, and especially the Allison transmissions are dropping like flies.
Diesels are funny...The guys either swear by them OR AT them !............LOL !
Me ...A Chevy 2500 x-cab v-8 gasser with a regular L480e auto. and a snow plow is a bulletproof combo for my needs!.
Wish I was in Philly sitting at Johns steaks having a YUMMY cheesesteak or roast pork sandwich!
Hey is that big ship the USS United States still sitting there at the pier ? I read a cruise line bought it and was gonna put it into service again.
That ship still hold the speed record of some kind I read...........
THAT'S support fire when they're hurling shells the size of Chevy Aveos at the bad guys to help you out!
I like the Dodge, but it's WAY too loud, and I have a good bud (fellow Edmundser) who I'll be getting the Ford from at a steal price...
Its still docked in Philly. You can see it from Johns steaks... http://www.ssunitedstates.org
kirstie_h
Roving Host & Future Vehicles Host
MODERATOR /ADMINISTRATOR
Find me at kirstie_h@edmunds.com - or send a private message by clicking on my name.
2015 Kia Soul, 2021 Subaru Forester (kirstie_h), 2024 GMC Sierra 1500 (mr. kirstie_h)
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GM has offered a 5year/50K, zero deduct for $1485. It is 5yr/50k from the time I purchase.
From what others have seen, is this considered a good deal? Where are some other places(web)I can be looking to shop.
Thanks